DAFTAR ISI

HALAMAN JUDUL ................................................................................ i

KATA PENGANTAR .............................................................................. ii
DAFTAR ISI ..................................................................................... iii
BAB I : PENDAHULUAN ....................................................... 1
1.1 Latar Belakang ...................................................... 1
1.2 Tujuan Pedoman ................................................... 1
1.2.1 Tujuan Umum................................................. 1
1.2.2 Tujuan Khusus................................................ 2
1.3 Ruang Lingkup Pelayanan..................................... 2
1.4 Batasan Operasional............................................. 3
1.5 Landasan Hukum................................................... 3
BAB II : STANDART KETENAGAAN...................................... 4
2.1 Kualifikasi Sumber Daya Manusia......................... 4
2.2 Distribusi Ketenagaan............................................ 5
2.3 Pengaturan Jaga.................................................... 9
BAB III : STANDART FASILITAS............................................. 11
3.1 Denah Ruang......................................................... 11
3.2 Standart Fasilitas................................................... 11
3.2.1 Standar Fasilitas Umum...................................... 11
3.2 2 Standar Ruang.................................................... 11
3.2.3 Standar Peralatan...............................................12
3.2.3.1 Alur Pengadaan Peralatan Komputer.....12
3.2.3.2 Jenis Peralatan........................................17
1) Peralatan Komputer............................. 17
2) Peralatan Mebelair............................... 18
3) Peralatan Elektronik............................. 19
BAB IV : TATA LAKSANA PELAYANAN .................................. 20
4.1 Alur Pelayanan.......................................................20
4.2 Pengelolaan dan Tata Cara Pelayanan.................20
4.3 Alur Perbaikan........................................................21
BAB V : LOGISTIK...................................................................22
5.1 Daftar Barang Logistik .......................................... 22
5.1.1 Daftar Barang Suku Cadang Komputer .............22

iv
 5.1.2 Daftar Barang Alat Tulis Kantor ......................... 23
5.2 Alur Permintaan Barang Logistik .......................... 24
5.3 Cara Penyimpanan................................................ 25
BAB VI : KESELAMATAN KERJA ............................................26
BAB VII : PENUTUP .................................................................28