What Are the Duties of an IT Department?

The information technology department in an organization is responsible for the

architecture, hardware, software and networking of computers in the company. As an IT
professional, you perform a number of duties to ensure that employees have full access to
the computer systems. Professionals working in the department may be responsible for one
area of IT for the company, such as programming, website updates or technical support.

Programming

As a programmer, you are responsible for creating new programs for the organization.
Some programmers create programs that are specific to the needs of the organization, such
as an application to manage human resources, run a piece of manufacturing equipment,
track inventory, process work orders or complete any task the organization needs
accomplished.

Company Website

The IT department creates and maintains the company's website. The webmaster and other
professionals in the IT department design the layout of the site, write the programming
code and test the site for its usability. A company website can be an informational site
providing contact information for the public as well as a commercial site that sells products
directly to consumers. You may also be responsible for the intranet, an internal network
and website only available to company employees.

Technical Support

The IT department in any organization provides support to computer users in the company.
This can include installing new software, repairing hardware problems, installing new
hardware, troubleshooting problems and training employees how to use new software
programs. Many businesses maintain an IT help desk in the company to assist employees
with computer-related issues.

Administration

IT professionals are also responsible for installing and setting up the computer network in
an organization. You would work in this capacity to ensure that the network is operating
properly and that all employees have the ability to communicate through the internet and
company intranet. Professional information technology employees keep the system secure
and troubleshoot the system in the event of a problem.
The Information and Communication Technology (ICT) Centre develops, implements and
supports Information Systems and Applications that support the academic and
administrative processes of the university. The Centre also provides access to ICT
resources; supports and maintains University ICT facilities. Our goal is to ensure that staff
and students of the University have guaranteed access to ICT resources that facilitate
learning, teaching, research and dissemination of knowledge.

We offer services in the following key areas:

1. Management Information System (MIS)
2. Network and Communication Services
3. User Support & Maintenance
4. Research & Innovation services

We are committed to delivering quality ICT services to the Public, University community
and all our esteemed customers.

http://www.haramaya.edu.et/services/office-of-ict/ict-units/