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Nokia APAC NOL

3 (1)
CONFIDENTIAL
APAC TECHNICAL SUPPORT Create Date
Wilchua 17 Dec 2009 ASB<MPP>057

MULTI-PROTOCOL PHOENIX SERVICE SOFTWARE


V 2009_34_14_40684

1. CHANGE HISTORY

Version 1 17.12.2009 Initial version

2. INTRODUCTION

New version of Phoenix service software is available. This multi-protocol service software supports Nokia
CDMA, GSM, TDMA, and WCDMA products.

Service SW installation packages and Technical Bulletins are available from NOL.

Main component versions in the release:


• DK2 Driver Version 07.14.0.25
• Nokia Connectivity Cable USB Driver Version 7.1.17.0 (For Win2000 driver version 6.85.15.0)
• Flash Update Package 09.048.024
• FLS-x Drivers Version 2.09.28
• FPS-11Version 5.10.0

3. MAIN CHANGES & ERROR CORRECTIONS FROM PREVIOUS VERSION 2009. 34.10.40495

New Products added


• RM-614, RM-615, RM-381, RM-598 , RM-604, RM-582, RM-521, RM-522, RM-658, RM-638, RM-
606, RM-664, RM-626

New features
• Flash Update Package 09.048.024
• RF Final Test – feature added.
- If you can find “RF Final Test” item from “Testing” – menu when product is connected,
product supports this function
- RF Final test uses the same product specific configuration file as RF Auto Tuning and
works when same equipment and tools are used
- If you experience problems with either function, please check the other.
- If either one works, please report issue to the product program so that data package
configuration can be checked.

Error Corrections & changes


• Login dialog removed
• Dead phone USB stability improvements
• Autotuning components updated to new version
• Label printing corrections for E72

x Level 1 x Level 2 x Level 3 Version 1


Copyright © Nokia Corporation 2009
Nokia APAC NOL
3 (2)
CONFIDENTIAL
APAC TECHNICAL SUPPORT Create Date
Wilchua 17 Dec 2009 ASB<MPP>057
4. KNOWN ERRORS & LIMITATIONS

• Software downgrade with Tucson system is only possible for BB 5.0 products supporting the Data
Package 2 concept.
• Flashing with FLS-5, SS-46 and product specific adapter is not supported anymore
• If you install old DCT-4 data packages, Flash Update Package File installation path may be wrong.
This is caused by very old DCT-4 data packages which contain Flash Update Package and
overwrite current information during installation. If you experience problems when updating FPS-x
prommers, please check that Phoenix “Prommer maintenance” is looking for the files from the
correct location which is “C:\Program Files\Common Files\Nokia\Tss\Flash”. If not, Phoenix will
show error “Update via ini – file failed”. In this case, select “Update” from that Phoenix “Prommer
maintenance” – UI, browse to correct directory and select “fpsxupd.ini” for all other prommers
except the FPS-8. Multi Flash has limited capabilities, launch Multiflash UI first and then connect
phones one by one, do not attempt to service more than 5 phones at the time
• Some phone models request SIM Lock data to be written in wrong format. You should use special
DLL as a workaround for this product software related problem. Please see Service SW
Application “Tucson Add-On Components for SIM Lock versions”
• While performing restore or variant change operations with Tucson system firmware update as a
separate activity may increase stability.
• Refurbishment flashing and product code change for RX-51 product requires SX-4 card to
be available
• FPS-21 flashing for RX-51 works only with TCPIP connection, if FPS-21 prommer HW is
older than 10. USB connection works if FPS-21 HW is 10 or newer.
• Please refer to product specific documents and instructions concerning the limitations of
the RX-51 product

5. INSTALLATION

If you have Phoenix External 2007.4.6.170 or older you must uninstall it before installing this release.

1. Download Phoenix_Service_Software_2009_34_14_40684.exe application file to your computer


(e.g. C:\TEMP).
2. Close all other programs.
3. Run Phoenix_Service_Software_2009_34_14_40684.exe and follow instructions on the screen to
install Phoenix Service Software
4. Connect a dongle (PK-1, PKD-1, FLS-4S, FLS-5) when message appears on the screen
5. If you are prompted to update any existing driver or file versions, select “yes”.
6. Depending on the operating system, the PC may require rebooting.
7. Allow Windows to register the Phoenix components.
8. Open Phoenix and update your prommer with the latest software included in this installation
package.
9. Use the latest available product specific data packages or flash bundles with new multi-protocol
Phoenix.

x Level 1 x Level 2 x Level 3 Version 1


Copyright © Nokia Corporation 2009
Nokia APAC NOL
3 (3)
CONFIDENTIAL
APAC TECHNICAL SUPPORT Create Date
Wilchua 17 Dec 2009 ASB<MPP>057

Supported operating systems and user rights


• Windows 2000 Service Pack 4 or higher
• Windows XP Service Pack 1 or higher
• When installing Phoenix into Win 2000 or XP you must have local admin rights.
• When using in Win 2000 or XP, user must have power user rights.

For HW & Tool requirements please refer to ASB_Repair_007.pdf.


For information on product specific data packages, tools and instructions please refer to service manuals
and technical bulletins.
If you want to use FPS-11, please download separate FPS-11 driver package
If you are installing this version of Phoenix on a new Imaged PC, and you are using an FLS-4S or FLS-5
during the install, then install the FLS-X drivers first.

6. NOTES

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(http://www.openssl.org/).
Copyright (c) 1998-2005 The OpenSSL Project. All rights reserved.
Copyright (c) 1995-1998 Eric Young (eay@cryptsoft.com). All rights reserved.
OpenSSL license text can be found from http://www.openssl.org/source/license.html.

x Level 1 x Level 2 x Level 3 Version 1


Copyright © Nokia Corporation 2009