ENGLISH FOR SPECIFIC PURPOSE

“ENGLISH FOR TOURISM”

LECTURER :

ARTANTI PUSPITASARI, PH.D

Compiled by:

APRIYANTI NABABAN 20186012023

FATMIYATI 20186012025

YENI ELWANAS 20186012031

ENGLISH EDUCATION STUDY PROGRAM

GRADUATE PROGRAM
PGRI UNIVERSITY OF PALEMBANG

2019
Abstract

The demands of English speaking workers in tourism and travel industry in Bali is increasing
and this leads to the increase of the number of vocational learning and training for Tourism.
However, more attention is given to the source culture (English culture) rather than the target
culture (local culture) in most teaching materials. English for Tourism (under the course name
English for Tour and Travel), an ESP in English Education Department Undiksha, has the same
problem. Students learn English to talk to visitors who come to their country, but they are not
expected to travel to target countries or to learn about target cultures while the textbook used
focus more on the target culture. A new design of teaching material based on local culture is
then needed. This paper reports an on-going project which aims at designing teaching materials
based on local culture for English Tour and Travel. The development is carried out in three
major stages. The paper draws on the data of the first stage that has been completed, and
discusses the needs of the the EED students learning English for Tour and Travel based on local
culture in several aspects: tourism topics, language functions, language skills, and local culture.
It highlights the learners’ needs in the eyes of students, tourism practitioners and lecturers and
discusses the implications of these on the design of the English for Tour and Travel teaching
material.
 INTRODUCTIONS

English has become one of the most widespread languages around the world, a status
which, among other teaching innovations, calls for the construction and development of various
English courses whose main aim is the knowledge of a particular subject with the English
language being the medium of instruction. One of the directions towards such diverse courses is
the term and practices of English for Specific Purposes (ESP). More specifically, courses that are
held for a specific purpose, ranging from business English to English for Tourism and anything
in between, do not address students in the traditional way, but rather integrate all the structures of
the English language - grammar, vocabulary, syntax- into the learning of a particular subject.

As was mentioned above, ESP courses include a number of diverse subjects such as
technical English, medical English, Business English, English for Tourism and other. Each
course is designed to address learners according to their interests and their field of study.
Nowadays, the sector that exhibits particular interest is that of English for Tourism. English is
most commonly the first foreign language to be taught to non-native speakers and it is also the
one employed mostly by people traveling and, thus, a key element in the tourism sector.

Therefore, it is of great importance to put emphasis on the specific tasks and strategies
used while teaching English for Tourism in a classroom; strategies that are dissimilar to the ones
used in a traditional classroom. The activities used should be focused especially on the aim of the
course and the knowledge that learners need in order to be efficiently prepared for the tourism
domain.
What is tourism?

Tourism refers to the business of providing accommodation & associated services to the people
visiting places. Tourism involves two elements i.e. the journey to the destination & stay.
Tourism is a temporary short term moment of people of destinations outside the place of their
residence. Tourism is undertaken for recreation, sight seen, pilgrimage for medical reasons, for
adventure etc.

SOME CONCEPT OF TOURISM

In Law No. 9 of 1990 concerning Kepariwasataan mentioned several concepts as follows:

1. Tourism is everything related to tourism;

2. Tourism is everything related to tourism, including the exploitation of tourist objects and
attractions;
3. Tourism is a travel activity or part of the activity that is carried out voluntarily temporarily to
enjoy tourist objects and attractions.

Types of tourism:
Following are some types of tourism:

1. Recreational tourism:
Tourism is an often activity for recreational purpose. Most tourism took for a change and rest;
this is the reason why package tours have become so popular.

2. Environmental tourism:
Rich and affluent tourist are preferred to spend more visits to remote places where they get
pollution free airs to breath.

3. Historical tourism:
Tourist is interested to know how our forefather lived and administered in a particular area. They
visit heritage locations, temples, churches, museums, forts etc.

4. Ethnic tourism:
This refers to people traveling to distance places looking to their routes and attending to family
obligations. Marriage and death bring people together to their native places. Persons who are
settled overseas during later part of life visit place of their birth for giving boost to ethnic
tourism.
5. Cultural tourism:
Some people are interested to know how other people or communities stay, survive and prosper.
The kind of culture they practice their art and music is different from ours. So in order to acquire
knowledge, understands culture well, to become familiar with the culture, they undertake
journey.

6. Adventure tourism:
There is a trend among the youth to take adventure tour. They go for trekking,
rock climbing, river rafting etc. They organized camp fire and stay under the blue sky. This
tourism is meant for people with strong nerves who can tolerate stress.

7. Health tourism:
In recent years, health tourism has become highly popular. People visit nature cure centers and
hospitals providing specialist treatment. Many foreigners visit India for treatment because similar
services in their country are costly.

8. Religious tourism:
India represents multi-religious composition of population. Various package tours are organized
to enable people to attend the religious duties and visit places of religious importance. E.g. Char
Dham yatra.

9. Music tourism:
It can be part of pleasure tourism as it includes moment of people to sing and listen music and
enjoy it.

10. Village tourism:

It involves traveling and arranging tours in order to popularize various village destinations.

11. Wild life tourism:

It can be an Eco and animal friendly tourism. Wild life tourism means watching wild
animals in their natural habitat.
Elements of Tourism
There are 2 types of distribution regarding the elements of tourism. Each one divides it into 7
elements and some divide into 3 elements only. First, a blog
(http://massicang.blogspot.com/2012/04/normal-0-false-false-false-en-us-x-none.html) divides
the elements of tourism taken from his book Pendit ( 1990) into 7 things, including:

Accommodation
Is a place for someone to stay temporarily. Can be hotels, inns, guest houses, cottages, cottages,
inn, campsites and so on.
Catering and restaurant services
Is an industry engaged in the supply of food and beverages, which are managed commercially.
This type of business is a type of industry that is very promising because a lot is consumed or
bought for memories as souvenirs and souvenirs which indicate that they have traveled.
Transportation and transportation services
Is a service business that is engaged in transportation. Transportation can be done by land, air
and sea. Management can be done by the private sector or BUMN. This service also greatly
affects the tourism industry. The ease of transportation services, especially air, which provides a
fairly affordable price for all people to make travel activities increase from one place to another.
Money changer
Money changers have now grown rapidly. Money exchange is not only done in banks, but also in
money changer companies that are spread out in strategic locations, especially in big cities.
Tourist attractions
It is a performance such as music, traditional ceremonies and others according to local culture.
This show can be carried out traditionally or modernly. Through this attraction, one of them can
raise local excellence.
Souvenir
It is souvenirs or mementos that tourists can bring when returning to their place of origin. These
souvenirs are usually in the form of handicraft objects that are formed in such a way as to
provide a beauty of art and are characteristic for each region.

ravel agency
a business entity whose operations cover the service of all travel processes from a person from
departure to return so that they feel comfortable during the trip.
The second tourism element is taken from a blog also with the address http://akank-
sutha.blogspot.com/2012/04/geografi-pwisata.html.
There are three main elements in tourism namely recreation (leisure), leisure time (leisure time)
and travel (traveling). These three elements are interrelated and cannot be separated in forming
tourism activities. Stand-alone recreation cannot be called a tourism activity, nor can trips that
involve recreation and leisure time be said to be tourism activities.
According to Pendit (1990), the elements of the tourism industry include: government politics,
curiosity, friendliness, distance and time, attractions, accommodation, transportation, prices,
publicity and promotion, and shopping opportunities.
Sessa in Page and Hall (1999) stated that the elements of the tourism industry include tourism
resources, general and tourism infrastructure, receptive facilities, entertainment and sport
facilities, and tourism reception services.
Tips in Teaching English for Specific Purposes (ESP) for Tourism

English for Specific Purposes (ESP) is a course designed to meet specific needs of the learners
and helps them to accomplish their English skills. They get the possibility to use the language for
their needs, for example, for tourism purposes. The students will be able to understand and use
the vocabulary they will use in the class and will acquire knowledge that would help them
develop their future careers as hotel manager, tourist guide, holiday representative etc.

In order the course to be successful the teacher has to design an appropriate syllabus, which will
include activities that would be in accordance with the learners' needs. It depends on the learners
of what kind of tourism jobs they are interested. The teacher should prepare materials that would
interest and benefit the learners. The teacher's knowledge about tourism and the appropriate
materials for this course are what make the intended goal achieved. If the teacher uses only the
textbooks for tourism, then that course will be the same as studying English in general. These
activities will help learners broaden their vocabulary and knowledge related to tourism and will
facilitate teachers to create an appropriate and enjoyable environment for the learners when
teaching English for tourism.

Activities :

Video clips

By watching video clips that have to do with meeting and greeting customers, the learners get to
know how to behave with customers.

Role play

Learners practice conversations, by playing the role as the hotel manager and the other one as a
customer, also they practice different ways for introducing products to customers, by making
them offers. In this activity the learners can use objects.

Teacher presentation

By using the computer, the teacher presents to the students how to plan work schedules for the
employee.

Interview

One student takes the role as the hotel manager and the other one as the candidate that needs to
be employed in the hotel, and the hotel manager interviews the candidate to see his/her skills.
This activity helps the learners how to communicate best face-to-face.

Group work
The learners will be able to organize and conduct tours, by practicing in the classroom. For
example, from each group of the class, a volunteer would be the tourist guide and give
information to visitors (students) for different places. Magazines and pictures are used as
materials for this activity.

Debate

By using debates the learners of tourism will be able to communicate with diverse groups of
people.

Giving advice

By using this activity the learners become responsible for solving problems. They work in pairs.
One student has the problem card and the other one need to find a solution about the particular
problem. The materials used for this activity are problem cards.

Dialogues

help the learner practice of how to welcome customers, how to behave with them and what to
offer them. Handouts are useful for this activity.
 CONCLUSION

REFERENCES

On-line sources:
Ø http://massicang.blogspot.com/2012/04/normal-0-false-false-false-en-us-x-none.html
DD: 08-09-2012 11:30 PM
Ø http://akank-sutha.blogspot.com/2012/04/geografi-pariwisata.html
DD: 08-09-2012 11:40 PM