Clerks do stage A and B, for a combined 8 minutes, which translates into a capacity o
B) What is the current labor utilization of the coders if two coding specialists are cu
C) What is the total process (Output) capacity in units per hour for the five-stage pr
A+B C D+E
Demand 27 27 27
Time/Job M. 8 6 8
# Workers 3 2 4
Capacity one person/Hr 7.5 10 7.5
Total Capacity 22.5 20 30
Utilization 1.2 1.35 0.9
Total process output is 20 units/Hr. Stage C (Coding) is the bottleneck.
D) Where do any bottleneck exist, and what do you recommend to improve this pro
Coding specialists are the bottlneck, and administrative clerks are really close too. Th
If there was 1 worker at each station, capacity would be:
Stage A = 12 Units/Hr
Stage B = 20 Units/Hr
Stage C = 10 Units/Hr
Stage D = 15 Units/Hr
Stage E = 15 Units/Hr
er hour for the five-stage process A to E, assuming three administrative clerks, two coding specialists, and four assistant mana
erks are really close too. This might be improved with the following: Reduce standard processing times (work faster) using bette
cialists, and four assistant managers are on duty?
g times (work faster) using better training and equipment; Hire additional labor