DAFTAR ISI

Kebijakan Direktur tentang Pemberlakuan Rencana Strategis .......................................i

Daftar Isi ..........................................................................................................................ii

KATA PENGANTAR 1
BAB 1 PENDAHULUAN
LATAR BELAKANG ........................................................................ 2
BAB II FALSAFAH, VISI, MISI, MOTTO, NILAI-NILAI, TUGAS DAN
FUNGSI .......................................................................................... 5
PEMBENTUKAN ............................................................................ 6
ARAH PENGEMBANGAN RUMAH SAKIT .................................... 6
BAB III GAMBARAN UMUM RUMAH SAKIT
A. STRUKTUR ORGANISASI ..................................................... 7
B. FASILITAS DAN PELAYANAN ............................................... 8
C. PIHAK-PIHAK YANG BERTANGGUNG JAWAB ................... 8
D. KONDISI KEUANGAN ........................................................... 9
E. KONDISI MENAJEMEN DAN OPERASIONAL ..................... 10
F. RISIKO YANG DIHADAPI ...................................................... 10
BAB IV A. ANALISA PENJUALAN ......................................................... 11
B. KINERJA PELAYANAN ........................................................ 12
BAB V A. ANALISA SWOT .................................................................... 14
B. ANALISA TOWS .......... ......................................................... 20
C. BALANCE SCORE CARD (BSC) .......................................... 23
BAB VI A. INDIKATOR KINERJA UNIT .................................................. 25
B. KAMUS INDIKATOR KINERJA UNIT ..................................... 26
C. PENURUNAN INDIKATOR KINERJA KE UNIT KERJA........ 27
BAB VII PENUTUP ..................................................................................... 28