Synopsis of Major Project

In
Apollo Hospitals,
Bangalore

Submitted To: -
Submitted By:-
Mr. Karthikeyan
Samuel Philipose

(Internal Guide, IPC)

MBA –HR (B)
09BA228

Company Profile

Apollo Hospitals is the largest healthcare group in Asia. Apollo group owns and
manages >50 hospitals in and around India and has a total capacity of >8000 beds.
Apollo Hospitals was founded by Dr. Prathap C Reddy in 1979 and is the first
group of hospitals that pioneered the concept of corporate healthcare delivery in
India. Apollo Hospitals Enterprise Limited (AHEL), the flagship company of the
group, is a listed Company on the Bombay Stock Exchange.

Today, AHEL is the leading private sector healthcare provider in India and owns
and manages a network of specialty hospitals and clinics. The company also
operates a chain of pharmacy retail outlets across the country, and provides
consultancy services for commissioning and managing hospitals. The consultancy
division of Apollo Hospitals offers project and operations management consultancy
services to clients that vary from conceptualization to commissioning of a wide
range of healthcare models.

Introduction

Training is a learning experience in that it seeks a relatively permanent change in

an individual that will improve his / her ability to perform on the job. Action is the
affirmative need to begin almost simultaneously with the inception of an
organization. Thereafter training and development remains an integral part of a
company’s philosophy and lifetime management training.
Effective training enables managers, executives & employees to do their job better
and perform more proficiently. Companies need to provide opportunities for the
continuous development of the employees in the present job and develop their
capabilities for jobs which may be entrusted in the future. Training is the
systematic process of enhancing the job related skills, attitudes and knowledge of
individual and organizational performance.

Objective of the study

The main objective of the study on the topic “Impact of training and
development on the performance of the paramedical staff of Apollo Hospitals,
Bangalore with special reference to the Joint Commission Standards (JCI)”
(Given by the L & D Manager of the Apollo Hospitals, Bangalore.)

 To identify the effectiveness of the training program.

 To analyze the influence of the training among the employees.
 To uncover the factors that affects the performance of the
employees.
 To identify the level of awareness of JCI standards among the
employees.

Research Methodology

1. Research Design
It refers to the conception structure within which the research would be
conducted .It indicates a plan of action to be carried out in connection with the
proposed research work. It is a procedure for data collection and analysis.

The research design used for this study is descriptive type. It includes surveys and
fact findings enquiries of different training programs.

Data Source

Primary Data

It includes the collection of primary data through distribution of questionnaire

among the employees who had undergone training .It also includes structured
interview among the heads of the department.

Secondary Data

Data will be collected from training records, journals and company manual.

Sample design

Simple random sampling method will be used among employees to obtain the data.

Sample Size
The sample size will be selected on the basis of objective set. On the basis of
simple random sampling. The Cochran’s formula for calculating the sample size is
as follows:-

Where:
n = sample size
Z = level of confidence
Ϭ = population standard deviation
E = acceptable amount of sampling error

If the value obtained by the above formula will be greater than 5% of the total
population then we will have to use another formula for the calculation of the final
minimum required sample size. N =

Framework of Analysis
The framework of analysis will include questionnaire, interview, manuals &
records. Time span of the project is 3 months.

Tools for analysis

 Percentage analysis

 Frequency analysis

 Correlation

 Regression test

 Reliability test