DAFTAR ISI

BAB I ORGANISASI DAN PERILAKU KEORGANISASIAN ....................... 1

PENGERTIAN ORGANISASI ................................................................... 1

UNSUR-UNSUR ORGANISASI ............................................................. 1

PENGERTIAN PERILAKU ORGANISASI ......................................... 2

FAKTOR LINGKUNGAN .......................................................................... 3

KARAKTERISTIK PERILAKU ORGANISASI ...................................... 4

SUMBANGAN BEBERAPA ILMU TERHADAP PERILAKU

ORGANISASI .............................................................................................. 4

TUJUAN MEMPELAJARI PERILAKU ORGANISASI .......................... 5

BAB II PERILAKU INDIVIDU DALAM ORGANISASI ................................ 6

VARIABEL PENENTU PERILAKU INDIVIDU ................................. 6

PEMBENTUKAN PERILAKU ................................................................... 7

BAB II GLOBALISASI ................................................................................ 8

DEFENISI GLOBALISASI ................................................................... 8

KETERAMPILAN GLOBAL...................................................................... 8

REALITAS KEJUTAN BUDAYA .......................................................... 8

PERANAN TEKNOLOGI INFORMASI ................................................ 9

BAB IV PERSEPSI .............................................................................................. 10

FAKTOR YANG MEMPENGARUHI PERSEPSI ................................. 10

KESALAHAN PERSEPSI ...................................................................... 11

SIKAP ................................................................................................. 11

KOMPONEN SIKAP .................................................................................. 12

BAB V MOTIVASI ............................................................................................... 13

ELEMEN MOTIVASI ............................................................................. 13

TEORI MOTIVASI ................................................................................ 13

BAB VI PERILAKU KELOMPOK ................................................................... 15

DEFENISI KELOMPOK ........................................................................... 15

STRUKTUR KELOMPOK ........................................................................ 16

BAB VII KONFLIK ............................................................................................ 18

JENIS-JENIS KONFLIK ............................................................................. 18

PROSES KONFLIK ................................................................................... 18

BAB VIII KEKUASAAN ................................................................... ................... 21

TAKTIK KEKUASAAN ............................................................................ 21

BAB IX KEPEMIMPINAN ................................................................... .............. 23

FUNGSI KEPEMIMPINAN ........................................................................ 23

TEORI-TEORI KEPEMIMPINAN ............................................................. 24

BAB X KOMUNIKASI ................................................................... ...................... 28

UNSUR UTAMA KOMUNIKASI ............................................................. 28

KAMONIKASI ANTAR PRIBADI.............................................................. 28

KOMUNIKASI ANTAR KELOMPOK ...................................................... 28

DAFTAR PUSTAKA .................................................................. ........................... 30