Activity List

Nama : Rivan Sanjaya

Jabatan : IT Support Kendari
Lokasi : Branch Kendari
Periode : September - 2019
Tanggal Complain / Request Activity / Problem Solving Requestor Solved
1 Minggu
2 Tidak bisa login domain Bantu user reset di 505 dan ganti pass di ctrl+alt del Zulkifli wahab 2
2 Divisi kbm masih di makassar Bantu user melakukan pergantian divisi kbm melalui web toraja Raden pratama 2
2 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 2
2 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 2
3 Laptop hang saat akses web browser Bantu user clear file temporary CS 6 3
3 Eror crm cannot launch aplikasi Bantu user clear java temporari CS 7 3
3 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 3
3 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 3
4 Tidak bisa akses internet di mac book Bantu user masukkan proxy di mac book Raden Pratama 4
4 File personal folder tidak ada di laptop baru Bantu user memindahkan file dari laptop lama Agustin Lumanga 4
4 Persiapan meeting bermasa direktur Bantu user mempersiapkan layar dan infokus Kamaruddin 4
4 Observium
telkomsel monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 4
4 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 4
5 Tidak bisa login email Bantu user reset pass di 505 Catur irawan 5
5 Tidak bisa konek internet Bantu user pergantian proxy dari 80 ke 8080 Kamaruddin 5
5 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 5
5 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 5
6 Apkikasi exel eror tidak bisa menggukana Bantu user di sable scrool lock di aplikasi Laode ramadhan 6
6 arah panah dsn vpn
Pergantian Bantu user melakukan pergantian dari web helpdesk Venty syah 6
6 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 6
6 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 6
7 Sabtu
8 Minggu
9 Hasil print kabur Bantu cek masalah print dan lakukan pergantian hardware Kamaruddin 9
9 File personal folder tidak ada di laptop baru Bantu user memindahkan file dari laptop lama Sandrawati 9
9 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 9
9 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 9
10 Tidak bisa konek ke web cctv Bantu user cek alamat web dan ganti dengan yang settingan baru Agustin lumanga 10
10 Perso dsc eror Bantu user clear temporary browser mozilla CS 1 10
10 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 10
10 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 10
11 Perso dsc eror Bantu user instal aplikasi perso dsc CS 4 11
11 Laptop user hang saat akses web Bantu user clear temporary file browser CS 6 11
11 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 11
11 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 11
12 Gagal memprint file di printer xerox Bantu user cek propertis file yang akan di print dan ubah ke mode Sandrawati 12
12 Tidak bisa konek ke jaringan intranet i-zone hitam
Bantu putih
user forget ssid lama dan login menggunakan user pass baru Akhmad asyraf 12
12 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 12
12 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 12
13 Eror autenticating aplikasi crm Bantu user koordinasi dengan pihak hqservis Syafruddin A 13
13 Tidak bisa akses web portal sso Bantu user menambahkan https di depan link CS 2 13
13 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 13
13 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 13
14 Sabtu
15 Minggu
16 Tidak bisa konek sra ke laptop baru Bantu user setting server sra dan tes konek vpn Zulkifli wahab 16
16 Tidak bisa konek email outlook user Bantu user onkan proxy web Raditya ramadhan 16
16 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 16
16 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 16
17 Tidak bisa konek ke server vpn Bantu user setting server menggunakan direct ip Agustin lumanga 17
17 Laptop user sering blue screen Bantu user membersihkan ram laptop CS 8 17
17 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 17
17 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 17
18 Sound laptop tidak bersuara Bantu user cek hardware dan restart ulang laptop Azhari nugraha 18
18 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 18
18 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 18
19 Tidak bisa konek ke jaringan i-zone Bantu user forget ssid lama dan login baru Admin FA 19
19 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 19
19 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 19
20 Tidak bisa launch aplikasi crm Bantu user clear java temporari CS 4 20
20 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 20
20 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 20
21 Sabtu
22 Minggu
23 Tidak bisa konek internet di macbook Bantu user setting proxy di macbook Catur Irawan 23
23 Tidak bisa konek ke server vpn Bantu user ganti server ke direct ip Sandrawati 23
23 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 23
23 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 23
24 Tidak bisa konek ke jaringan i-zone Bantu user forget ssid lama dan login baru Admin YnC 24
24 Tidak bisa konek ke jaringan i-zone Bantu user forget ssid lama dan login baru Dimas Wiranto 24
24 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 24
24 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 24
25 Tidak bisa launch java web oracle Bantu user setting web ke render ie compatible Admin NO 25
25 Tidak bisa akses internet Bantu user cek proxy setting Admin Cam 25
25 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 25
25 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 25
26 Tidak bisa perso eror cant create objek Bantu user enable active x di internet option CS 2 26
26 Tidak bisa login email di iphone Bantu user reinsert pass email baru Zulkifli wahab 26
26 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 26
26 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 26
27 Tidak bisa konek ke jaringan internet Bantu user cek settingan proxy Laode ramadhan 27
27 Tidak bisa konek ke jaringan i-zone Bantu user forget ssid lama dan login baru Admin Soo 27
27 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 27
27 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 27
28 Sabtu
29 Minggu
30 Tidak bisa konek ke jaringan i-zone Bantu user forget ssid lama dan login baru Admin NO 30
30 Pc monitoring tidak bisa di remote Bantu user cek pc dan restart ulang Fahmi yasser 30
30 Observium monitoring Monitoring the network connection ( LAN and wifi connection ) Andi Asriyuli 30
30 Room server daily check Check for the alarm,hardware and room temperature Andi Asriyuli 30

Diketahui Oleh

Andi_Asriyuli
Spv IT Operation Sulawesi