DAFTAR ISI

Halaman

HALAMAN JUDUL
PERSETUJUAN TIM PEMBIMBING ..................................................... ii
PERSETUJUAN TIM PENGUJI ............................................................... iii
SK. TIM PENGUJI DAN BERITA ACARA UJIAN SKRIPSI .............. iv
PENGESAHAN SKRIPSI ........................................................................... vi
KATA PENGANTAR .................................................................................. vii
DAFTAR ISI ................................................................................................. ix
DAFTAR TABEL ........................................................................................ xii
DAFTAR GAMBAR .................................................................................... xiii
PERNYATAAN KEASLIAN NASKAH .................................................... xiv
ABSTRAK .................................................................................................... xv
ABSTRACT .................................................................................................. xvi

BAB I : PENDAHULUAN ...................................................................... 1

A. Latar Belakang Masalah ......................................................... 1
B. Rumusan Masalah .................................................................. 13
C. Tujuan dan Kegunaan Penelitian ........................................... 13
1. Tujuan Penelitian ............................................................... 13
2. Kegunaan Penelitian........................................................... 14

BAB II : STUDI KEPUSTAKAAN DAN KERANGKA PIKIR .......... 15

A. Studi Kepustakaan .................................................................. 15
1. Ilmu Pemerintahan ............................................................. 15
2. Konsep Pemerintahan dan Pemerintahan ........................... 17
3. Konsep Manajemen ............................................................ 18
4. Konsep Kinerja................................................................... 20
5. Faktor Yang Mempengaruhi Kinerja ................................. 24
6. Penilaian dan Pengukuran Kinerja ..................................... 27
7. Konsep Pariwisata .............................................................. 29

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 8. Konsep Pengembangan Pariwisata .................................... 32
B. Penelitian Terdahulu .............................................................. 36
C. Kerangka Pikir ....................................................................... 37
D. Konsep Operasional ............................................................... 38
E. Operasional Variabel .............................................................. 40

BAB III : METODE PENELITIAN ......................................................... 42

A. Metode Penelitian................................................................... 42
B. Lokasi Penelitian .................................................................... 42
C. Informan .............................................................................. 43
D. Penentuan Informan ............................................................... 44
E. Jenis dan Sumber Data ........................................................... 45
F. Teknik Pengumpulan Data ..................................................... 45
G. Teknik Analisis Data .............................................................. 46
H. Jadwal Waktu Penelitian ........................................................ 47

BAB IV : DESKRIPSI LOKASI PENELITIAN

A. Gambaran Umum Kabupaten Kuantan Singingi.................... 48
1. Agama .............................................................................. 50
2. Kebudayaan ...................................................................... 50
3. Pendidikan ........................................................................ 50
4. Kesehatan ......................................................................... 51
B. Gambaran Umum Dinas Kebudayaan, Parisiwata, Pemuda
dan Olahraga ......................................................................... 51
1. Umum............................................................................... 51
2. Visi ................................................................................... 51
3. Misi .................................................................................. 53
4. Tugas Pokok dan Fungsi .................................................. 54

BAB V : HASIL PENELITIAN DAN PEMBAHASAN

A. Identitas Informan .................................................................. 64
1. Tingkat Pendidikan Informan .......................................... 64

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 2. Tingkat Umur Informan ................................................... 65
B. Kinerja Dinas Pariwisata Dan Kebudayaan Kabupaten Kuantan
Singingi Dalam Pengelolaan Objek Wisata Air Terjun Tujuh
Tingkat Batang Koban…………………………………….. 66
1. Kualitas Kerja................................................................... 70
2. Kuantitas Kerja................................................................. 76
3. Ketepatan Waktu .............................................................. 82
4. Efektivitas ........................................................................ 86
5. Kemandirian ..................................................................... 91
6. Komitmen Kerja ............................................................... 93
C. Pembahasan ............................................................................ 98
D. Hambatan-Hambatan Kinerja Dinas Pariwisata Dan
Kebudayaan Kabupaten Kuantan Singingi Dalam Pengelolaan
Objek Wisata Air Terjun Tujuh Tingkat Batang Koban……. 99

BAB VI : PENUTUP
A. Kesimpulan ............................................................................ 10
B. Saran ...................................................................................... 101

DAFTAR KEPUSTAKAAN ....................................................................... 102

DOKUMENTASI ......................................................................................... 104

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 DAFTAR TABEL

Tabel Halaman

I.1 : Potensi Objek Wisata Kabupaten Kuantan Singingi………………………4

I.2 : Potensi Objek Wisata Yang Dikelolah Oleh Pemerintah Kabupaten
Kuantan Singingi………………………………………………………..…5
I.3 : Jumlah Kunjungan Wisatawan Di Kabupaten Kuantan Singingi……...….6
I.4 : Program dan Anggaran Pengelolaan Objek Wisata Kabupaten Kuantan
Singingi Tahun 2017……………..............................................................12
2.1 : Penelitian Terdahulu ………….………………………………………….36
2.2 : Operasional Variabel Penelitian …………………………………………41
3.1 : Informan Penelitian……………………………………………………....43
3.2 : Jadwan Waktu Penelitian………………………………………………...47
5.1 : Indentitas Informan Berdasarkan Tingkat Pendidikan ………………….64
5.2 : Identitas Informan Berdasarkan Tingkat Umur ………………………...65

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 DAFTAR GAMBAR

Gambar Halaman

2.1 : Kerangka Pikir Penelitian………………………………………...........38

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