F URNI T URES
Operations Management and TQM OPERATIONS ASSESSMENT
OB 01
To assess the operation of
Kemysan Furnitures
02
To understand the
significance of
JEC
OpMan and TQM to
the business.
03 04
TIVES Discover errors and
correct it.
Find and modify the
methods to produce
efficient solutions.
Operations management is the
management of systems or
processes that create goods
and/or services (Stevenson,
2014). Since operations is the
core of every organization or
businesses wherein the quality
of products and services lies, it
must be controlled in a way
INTRODUCTION
improvement would be
continuous with the use of
planning, organizing, and
supervising the production as
well as the manufacturing
processes.
In order to achieve total quality
management, organization
must find out what the customer
wants, meet/exceed customer
wants, determining mistakes and
preventing before they occur,
keeping tracks of results and
extending the concepts
throughout the supply chain
INTRODUCTION
(Stevenson, 2014). Organizations
that have dedication and
combined efforts become more
successful due to its process-
oriented rather than product-
oriented organization.
Name of the Company: Kemysan Furniture
Products: Sala set, Dining set, Bed, Hang Cabinet, Office Table,
FURNITURES
PRODUCTS
F U R N I T U R E - M A K I N G
E S S E N T I A L S
ASSESSMENT OF
OPERATIONS,
CONCLUSION AND
RECCOMENDATIONS
TABLE 1.1 COMPETITIVENESS, STRATEGY, AND PRODUCTIVITY
Productivity
Business organizations
measure the effective use of
NC
resources, usually expressed as
the ratio of output to input.
TABLE 1.2 METHODS OF QUALITY CONTROL
CONCEPTS C/NC RECOMMENDATION
Statistical Quality Control