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Chapter 1

Introduction

An Appliances Ordering system is rapidly becoming a make or break component for busy. You can no

longer afford to simply take orders over the phone and be satisfied with your results. The expectation for appliances

to have this type of system has become the norm. Those who cannot implement an effective online ordering system

will not be able to remain competitive for long. Just knowing you need to have an online ordering system is not

enough. You also need to know exactly what you need to offer with it. There are many options, some which are

essential for your business. To get you going in the right direction, here are five features no Appliances Ordering

System should be without this aspect of ordering often gets overlooked, but it is truly an essential asset to have.

Allowing customers to save their information, including delivery and billing addresses, credit card information and

the ability to highlight favorite items means there will be less hassle every time they order from you. Not only will

their transaction time be reduced, but customers will be encouraged to order more often since there will be no need

to re-enter their information every time. Making customer information secure and encrypted ensures your

customers’ data stays safe from identity thieves or hackers looking to exploit typically weak security on appliances

customer information databases. All in all, securely saved customer profiles are crucial to a successful online

ordering system.

Over 70% of consumers access the internet via the smartphone or other mobile device. If your Appliances

Ordering System is a part of your website, then they both need to be mobile-friendly and tested thoroughly using

multiple mobile browser versions and devices. Many online sites provide this service via emulation (virtually-

simulated devices running web browsers in various versions) for a fee. Do not be concerned about this minor

expense. It wills more than pay for itself, thanks to increased customer usage and traffic. If you contract with a

company to maintain your website, they may have access to a mobile device and browser emulator site already.

Either way, you need to ensure your site or online ordering are both mobile-friendly and performance-tested.

Computers have become part of the life for accessing almost any kind of information. Life in the 21st

century is full of technological advancement and in this technological age it is very difficult for any organization to
survive without utilizing technology. The World Wide Web contributes greatly to the creation of an ever-increasing

global information database. It could also be used as a mechanism to share information within an enterprise.

This system also greatly lightens the load on the restaurant’s end, as the entire process of taking orders is

automated. Once an order is placed on the webpage, it is entered into the database and then retrieved, in pretty much

real-time, by a desktop application on the restaurant ‘send. Within this application, all items in the order are

displayed, along with their corresponding options and delivery details, in a concise and easy to read manner. This

allows restaurant employees to quickly go through the orders as they are placed and produce the necessary items

with minimal delay and confusion

Conceptual Framework

Data Gathering
Requirement
Problem
Analysis
Identification
Objectives
System Design Appliances
Scope
Process
Development
Store
Monitoring system Testing
Ordering
Client Management Development System
Report Generation System Deployment
Delimitation
System Development
Life Cycle (SDLC).

Input Process Output

Figure 1.1 Input - Process – Output for Appliances Store Ordering System
INPUT

Data Gathering – the proponents set a face to face interview to gather data such as the current system that the client

is using. In addition the proponents also conducted an observation to validate the client said difficulties. The

proponents also asked about the difficulties that the client encountered in their current system.

Problem Identification – Based on the face to face interview that the proponents conducted and the validation of

the identified problem the proponents conducted at this phase a brain storming activity to address the real problem

of the identified client towards their current system and practice.

Objectives – the proponents at this phase used the gathered information to derive an objective that will address the

possible proposed solution given by the client and the actual observation.

Scope -The proponents identified the system coverage based on the proposed solution during the objective

identification of this developmental study. Wherein, the proponents at this phase created a matrix that will identify if

the proposed solution will directly answer the identified problem. The proponents identified the Schedule and User

information, Pets information, and its real-time transactions.

Monitoring system - The proponents creates additional features that will monitor the pet grooming availability.

Client Management – the client will be register to the database and will input the pet information like name, breed

and services.

Report Generation - The system will automatically generate a report based from the information collected in the

database.

Delimitation – Since that in all developed systems there are delimitations to be considered the proponents identified

the system delimitation to make sure that the set objective will be meeting..

System Development Life Cycle (SDLC) – The waterfall model was identified to be appropriate on developing the

proposed system since that this is a developmental study that the waterfall algorithm is much applicable and reliable

to attained the project scope and delimitation.


PROCESS

Requirement Analysis – The proponents identified the required condition to supports the system capabilities in

order to run the java based application.

System Design – the system was design based from the analysis of proponent conducted to satisfy the condition

required and create a smooth graphic user interface that can be easily adopted by any user.

Process Development – Based on the system the proponent will analyzed the methods and study the step by step to

accomplish a goal by doing a research that is related to Java based system specially the programming language that

are going to use and create an Java based Application.

Testing Development - the proponent will relies on repetition of test that aims to bring the development and testing

phases closer together to release the application properly.

System Deployment – the proponent at this phase are done in all activities that make a new software system

available for use that can exceed the client expectations.

Output

Appliances Ordering System – The proponents studies a system to provide a new systematic way to conduct

automated system which provides a solution in the given problem with fewer complexes.

Problem Statement

Generally, the main problem of the study in how to develop a model of factors that would help in

internet users to be online consumers.

Specific Problem - Time consuming in looking for existing items in the shop or store.

Specifically, the following questions will be answered:

1. What should the appliances ordering system do?

2. What are the systems requirements?


3. How does an appliance ordering system work?

4. Can the system work?

Anticipated Benefits

1. This will minimize the number of employees at the back of the counter.

2. The system will help to reduce the cost of labor.

3. The system will be less probable to make mistake, since it’s a machine.

4. This will avoid long queues at the counter due to the speed of execution and number of optimum screens to

accommodate the maximum throughput.

5. The system will be available 24 hours for 365 days, because the machine is not going to take any sick or

vacation leave.

General Objectives

To increase efficiency and improve services provided to the customers through better application of

technology in daily operations.

To be able to stand out from competitors in the food service industry

Specific Objectives

To enable customers to order custom meals those aren’t in the menu

To enable customers to have a visual confirmation that the order was placed correctly

To enable customers to know food ingredients before ordering

To reduce restaurant’s food wastage

To ensure correct placement of orders through visual confirmation

Improve efficiency of restaurant’s staff


Eliminate paper work and increase level of accuracy

Increase speed of service, sales volume and customer satisfaction

Project Scope and Delimitations

The researchers aim to develop an electronic-based ordering system they are still using a manual system in

their transactions, payments and even in generating reports. The system will consist of some significant

modules in order to satisfy the company’s needs as well as the customers’.

The following are the system capabilities:

1. Process different ordering service such as scheduling and payment.

2. Monitor the appliances and its transaction.

3. Store all transactions.

4. Notify the users about the status of the ordered appliances.

Delimitation of the System

Requires internet connection and also the user must be computer literate.

Significance of the study

This study is deemed beneficial to the following:

Owner and Staff

The developed system could lessen the difficulties in managing the inventory count which is a key activity

of business logistics and a major preoccupation in the entity’s daily activities. This would also minimize their time

in doing a yearly physical count because of the computerized system that can search and update records quickly.
Appliances Store

The study is significant from both application perspective of management as well as from an academic

point view. The market is flooded with offers of different kinds. The consumers advance or delay their purchase

based on available Sales Promotions or on their expectations of such promotional offers in the near future.

Customers

The system could lessen inconvenience to customers when they make a purchase. It would be easily known

if the certain item they want to buy is still available or how many stocks are still available.

Proponents

This study shall enhance their skills and knowledge in advance technology by developing a system, and

become more aware of the existence and benefits of new technology. The study is seen significant to future

developers that can make use of the developed system by innovating it on adding more features using the

advance technology.

Definition of terms

The following terms stated here are defined for understanding its meaning the way the proponent used in

the study.

Database – It is an information collection that is organized, easy to access, manage and updated different stored

information or data of this application software.

Graphical user interface (GUI) – It is a type of user interface that allows users to interact with electronic devices

through graphical icons and visual indicators such as secondary notation, instead of text-based user interface, typed

command labels or text navigation.

System - Is a way of working, organizing or doing something which follows a fixed plan does a particular kind of

work or set of rules. You can use system to refer to an organization or institution that is organized in this way.

Business - Is work relating to the production, buy and selling of appliances or services
Program - Is a set of instructions that a computer follows in order to perform a particular task

Process - Is a series of actions which are carried out in order to achieve a particular result.

Visual Basic - Programming environment used to create ground cell, graphical user interface GUI application for

the Microsoft windows family of operating system.

Data Flow Diagram - Illustrate how data is processed by a system in terms of inputs and outputs.

Framework - A basic conceptual structure.

Technology - Refers to methods systems and devices which are result of scientific knowledge being used for

practical purposes.

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