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Information Technology Services

Wireless setup guide for Windows XP & Vista


Configuring Windows PCs to connect to RMIT-WPA secure wireless
network

October 2009

Contents
1 Introduction ……………………………………………………………………………………………….2
2 Instructions for PC Users ..............................................................................................................2
2.1 Preparation......................................................................................................................….2
2.2 Configuration Proxy……………………………………………………………………………….2
2.3 Downloading and installing the SecureW2 client ............................................................…..4
2.4 Configuring the RMIT-WPA wireless connection ............................................................…..7
2.4.1 Windows XP .............................................................................................................7
2.4.2 Windows Vista ...................................................................................................…....9
2.5 Configuring the SecureW2 client.........................................................................................12
2.6 Connecting to the RMIT-WPA wireless network .................................................................13
3 Troubleshooting ............................................................................................................................15
3.1 Mobile wireless connectivity ................................................................................................15
3.2 Wireless support..................................................................................................................15

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Wireless setup guide for Windows XP & Vista

1 Introduction
This document describes how to connect a Windows XP or Windows Vista computer to the RMIT
secure wireless network (RMIT-WPA). This guide assumes no knowledge of wireless or network
configurations and includes sections on troubleshooting.

The steps for getting connected are downloading the secure client via a wired internet connection,
installing the client, then configuring and connecting the client. Configuration should take no more
than 10 minutes.

For further information about the network, please refer the RMIT web site page About RMIT’s
wireless network via http://online.rmit.edu.vn/wpa

2 Instructions for PC Users

2.1 Preparation
Before beginning your wireless configuration, please check the following factors:
• Ensure that your network account is active and that the password has not expired.
This is your staff ‘v’ number or your student ‘s’ and ‘l’ number.
• Obtain administrator access to the computer
• Ensure that the PC’s wireless port is operational, or install the wireless card as per the
manufacturer’s instructions.

2.2 Configuring proxy


Internet Explorer
Step 1. Open web browser, go to Tools  Options.

Figure 1. Internet Option, Connection tab

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Step 2. Switch to “Connection” Tab and choose “LAN Settings”, tick on “Use automatic
configuration script”
Enter http://wpad.rmit.edu.vn/wpad.dat into Address box then click OK.
 

Figure 2. Proxy configuration

Mozilla Firefox
Step 1. Start web browser, go to “Tools”  “Options”, switch to “Advanced” tab. Go to
“Network” sub-tab  click on “Settings”.

Figure 3. Advanced option, Network tab

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Step 2. Choose “Automatic proxy configuration URL”


Enter http://wpad.rmit.edu.vn/wpad.dat then click OK

Figure 4. Proxy configuration

2.3 Downloading and installing the SecureW2 client


Step 1. Connect to the internet via unsecured wireless connection ‘rmitvnnet’ on campus or
via broadband at home.

Step 2. Open Internet Explorer, try to open to a global WWW page, say www.google.com,
user is redirected to RMIT’s wireless user guides and resources page
(http://online.rmit.edu.vn/wpa).

Step 3. Download the wireless client called SecureW2_EAP Suite for Windows, and save it to
your desktop. The client will have a version number – as at November 2008, the latest
version number is 1.1.1, which is referred to as 111 in the instructions following.

Step 4. Right click on the zip file called SecureW2_EAP_Suite_111.zip on your desktop and
select Extract all to extract the contents to a folder of the same name on your desktop.

Step 5. Open the folder SecureW2_EAP_Suite_111.zip on your desktop and double-click to run
the executable file: SecureW2_EAP_Suite_111.exe. This will start the software installer.

Step 6. Select English when prompted


for language, then click OK.

Figure 5. This user guide supports English only.

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Wireless setup guide for Windows XP & Vista

Step 7. Click Next.

Figure 6. Installer welcome screen.

Step 8. Click I Agree


to the
resulting
licensing
agreement.

Figure 7. You must accept the License Agreement.

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Step 9. Tick the


TTLS check
box and then
click Install.

Figure 8. Configure the installation.

Step 10. Select


Reboot now
and click
Finish to
complete the
installation of
the
SecureW2
client.

Figure 9. Completing the installation.

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2.4 Configuring the RMIT-WPA wireless connection


2.4.1 Windows XP
Follow these instructions only if you have the Windows XP operating system. Windows Vista
users should skip to section 2.3.2 Windows Vista.

Step 1. Click the Start menu, then open Control Panel

Step 2. If the Pick a Category heading


displays, click Network and
Internet Connections.

Figure 10. Icons differ depending on your Control Panel view.

Then, under the Pick a control


panel icon heading, click
Network Connections. Figure 11. Network Connections icon from category view.

Otherwise, open Network


Connections

Figure 12. Network Connections icon from classic view.

Step 3. In the Network Connections window, right-click on Wireless Connection icon and select
Properties.

Step 4. Click the Wireless Networks


tab and then click Add.

Figure 13. Adding a preferred network.

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The Wireless network properties screen displays with the Association tab in the foreground.
Step 5. Type RMIT-WPA for Network
name (SSID).
Step 6. Select WPA for Network
Authentication, and TKIP for
Data encryption.

Figure 14. Setting the network key.

Step 7. Click the Authentication tab.

Figure 15. There are also configuration options on other tabs.

Step 8. On the Authentication tab,


select SecureW2TTLS for
EAP type.

Step 9. Click Properties.

The SecureW2 Configuration


window opens.

Step 10. To continue, follow the


instructions in section 2.4
Configuring the SecureW2
Client in this document.

Figure 16. Accessing other configuration options.

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2.4.2 Windows Vista


Follow these instructions only if you have the Windows Vista operating system:

Step 1. Click the Start menu, Control Panel, Network and Internet.

Step 2. Click Network


and Sharing
Center.

Figure 17. Control Panel items.

Step 3. Click Manage


Wireless
Networks
from the left
hand menu.

Figure 18. Accessing wireless network management.

Step 4. Click Add.

Figure 19. There may not be any wireless networks configured as yet.

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Step 5. Click
Manually
create a
network
profile.

Figure 20. This guide describes only the manual method of adding a network.

Step 6. Type RMIT-


WPA for
Network
name.

Step 7. Select WPA2-


Enterprise for
Security type.

Step 8. Select TKIP


for Encryption
type.

Step 9. Click Next.

Figure 21. Configuring security and encryption types.

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Step 10. After successful


addition of the
RMIT-WPA Profile,
select Change
Connection
Settings.

Figure 22. Further configuration is required.

The RMIT-WPA Wireless


network properties screen
displays.

Step 11. Click the Security


tab, and select
SecureW2 EAP-
TTLS for the
network
authentication
method

Step 12. Click Settings.

The SecureW2
Configuration
window will open.

Note: make sure Cache


user information for
subsequent connections
to this network is
unchecked

Step 13. To continue, follow


the instructions in
section 2.4
Configuring the
SecureW2 Client in
this document.

Figure 23. Accessing other configuration options.

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2.5 Configuring the SecureW2 client


The following steps must be completed on both Windows XP and Windows Vista computers:

Step 1. Click Configure

Figure 24. Accessing the SecureW2 client configuration settings.

Step 2. Confirm your laptop has the same settings on all four tabs as shown in the screen
captures that follow.

• Connection tab: nothing ticked • Certificates tab: nothing ticked, no items


in greyed out box

Figure 25. SecureW2 Profile screen, Connection tab. Figure 26. SecureW2 Profile screen, Certificates tab.

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• Authentication tab: select PAP • User account tab: Tick Prompt user for
Authentication Method. credentials.

Figure 27. SecureW2 Profile screen, User


Figure 28. SecureW2 Profile screen, User account
Authentication tab.
tab.

Step 3. Continue to section 2.5 Connecting to the RMIT-WPA wireless network.

2.6 Connecting to the RMIT-WPA wireless network


Step 1. Activate the wireless device according to the manufacturer’s instructions. (This may be a
physical switch on the PC or card.) In a few seconds, a pop-up information balloon for the
RMIT-WPA network should appear in the System Tray (the area at the bottom right of
screen).

Figure 30. Information balloon for Windows Vista.


Figure 29. Information balloon for Windows
XP.

Step 2. Click on the information balloon and the login window will appear.

Step 3. Enter your RMIT user ID, password and domain. You have the choice here of ticking
Save user credentials:
• If you do not enable this option, you will have to re-authenticate every time to re-connect to
the wireless network
• If you do enable this option, then the PC will be able to automatically authenticate and
connect to the wireless network when at RMIT.

Note: When your password is updated, the password here will have to be changed to match.

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Figure 31. Automatic connection is achieved with a tick on this screen.

Step 4. At this point you should now be connected to the RMIT-WPA wireless network. The following
screen shots reveal the connection status of your wireless connection/s:

Figure 33. Windows Vista


connection status balloon.

Figure 32. Viewing the status of wireless networks in Windows XP.

Step 5. Try to access to a global WWW page, say


www.hp.com. When prompted to enter
username and password please enter it in the
following format:
Username: <your ID> (e.g. S3124567 or l9991234)
Password: <network login password>
Click to select “Remember my password” box  OK.

Figure 34. User authenticate

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3 Troubleshooting

3.1 Mobile wireless connectivity


A constant connection must be maintained as the wireless connection to a laptop uses a secure
tunnel. Disconnection simply requires reconnection and possibly to re-logon to any web sites you
were signed into at the time of disconnection. To avoid being disconnected from the RMIT
wireless network:

• Minimize movement while logged in to the wireless network


• Do not leave a wireless location
• Avoid movement between non-contiguous wireless areas. For example, moving from The
Hub to Building 37 will cause disconnection, as there is no wireless support when crossing
Swanston Street
• Moving out of a wireless location then returning will have the same effect i.e. the wireless
network connection will be lost.

3.2 Wireless support


IT Helpdesk is available for troubleshooting the connection to the wireless network.

Assistance is available at:

• IT Helpdesk via the email: helpdesk@rmit.edu.vn or

o SGS Campus
Level 4 room 4.18.1
Tel: (08) 3776 1313

o Hanoi Campus
Building 1, Level 3, 3.6.1
Tel: (04) 3726 1460 (x 6047 or x 6070)

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