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To: Prof Maria Vint

From: Mikhail Broomes

Date: September 3, 2019

Subject: Review of Social Media Policy for Best Buy

The purpose of this memo is to break down the social media policy for Best Buy. I will also give
my opinion and view of each one and how I would feel about such regulations as their employee.

Best Buy is the leading provider of consumer technology products and services, with nearly $43
billion in annual revenue and with approximately 125,000 employees in North America, so I
understand the reasons for their strict social media policies. I honestly have some disagreements
with a few of the policies, but I would have no problem following these policies as an employee
as they are both clear and concise.

The first policy states that “if you talk about work related matters that are within your area of job
responsibility, you must disclose your affiliation with Best Buy”. This policy is fair because as
you work within your area of expertise for Best Buy you gain knowledge and expertise within
that area, so it builds your credibility and is good for business.

The second policy states that “when commenting on the business, unless authorized to speak on
behalf of Best Buy, you must state that the views expressed are your own. This policy is also fair
and I would have no problem following because your views are your own and they may not line
up with views that Best Buy may have.

The third policy states that “you should be careful about what personal information you share
online”. Yes, people should be careful with what they share on social media because it can come
back to haunt them.

The fourth policy states “when participating in online communities, do not misrepresent yourself.
If you are not a vice president, don’t say you are”. I have no problems with this because you may
be misrepresenting yourself and your conduct may not be fitting for the position for which you
claim. This may paint Best Buy in a negative light and people would question the integrity if
they hire such people for such a high position.

The fifth policy states “Best Buy will not tolerate discrimination. I whole heartedly agree
because discrimination of any kind is wrong and if people find out that you are affiliated with
Best Buy while making discriminatory comments it can severely affect their business and overall
The rest of the policies all have the same theme, don’t disclose company information. Of course I
have no problems with this because from a business perspective any employees who do are a
liability. This can affect company sales and affect any advantage they had with their competitors.

The overall social media policy although it does not explain or provide insight as to why you
should adhere to them, employees should have no problem following them because the policies
are clear, concise and easy to follow.