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Claire Xianya Yang

807J Cherry Lane, South Harrison Road, East Lansing, MI 48823


E-mail:yangxia7@msu.edu
Tel: 517-755-9169
OBJECTIVE
To obtain a position of Desk Receptionist job in Hampton Inn & Suites
EDUCATION
Master of Science Degree in Hospitality Business Mgmt GPA:
3.88/4.0
Michigan State University, East Lansing, MI Graduation: May
2011
Bachelor of Art Degree in Chinese Language and Literature GPA:
3.66/4.0 Beijing Normal University, Beijing, China
Sep.2005-July.2009
Class Rank: 5/51
HOSPITALITY EXPERIENCE
Banquet Server
University Club, Lansing, MI
10/2010-Present
• Setup and prepare banquet area for guests arrival
• Server for events for up to 250 guests
Hostess
06/2010-09/2010
Capitol City Grill, Radisson Hotel, Lansing, MI
• Seat guests in the hotel restaurant and assist with food and beverage orders
• Set up reservations and take room service orders
• Assign servers tasks and coordinate with Front desk
Front Desk Guest Service Attendant
01/2009-06/2009
Beijing Peace Hotel, Beijing, China
• Managed guest check in/ out; Process payment.
• Managed reservations at front desk.
Banquet Assistant
07/2008-09/2008
Beijing Peace Hotel, Beijing, China
• Participated in planning banquets for business clients
• Organized banquet setup and tear-down.

ADDITIONAL EXPERIENCE
Instructor/Teacher
10/2008-11/2008
County Garden(IB International) School, China
• Instructed senior Chinese language class
• Planned and executed class meetings, events and daily activities
Text Editor 6/2007-
09/2007
China Central Television Station, Beijing China
• Created and edited subtitles for TV series airing in Prime time

ACTIVITIES
The School of Hospitality Business annual Trip to the IHM& R show in NYC
2010
Chinese language tutor
09/2010-Present
Volunteer for Hospitality Career Fair
11/2009
Class President
09/2005-07/2009
• Elected Class president for four consecutive years with 90% approval rate
• Managed team of 10 students who planned and executed events
• Instituted career planning project and research
• Planned and executed countless conferences, tours, events, workshop and projects
President of Traditional Culture Society
09/2005-01/2007
• Created and implemented lecture series:” Celebrity Platform” and Literature knowledge
competition
• Organized and attended “New Youth, Old Beijing” and culture invitational competition
Secretary of University Debate Team
09/2005-12/2006
• Planned and Constructed Debate Competition
SKILLS AND AWARDS
• Teaching Degree in Chinese language and literature 2009
• Language Certification in Mandarin / Fluent English
2009
• High Academic Scholarship awarded for three years 2005-
2008
• Second place in “Challenge the General Manager” by Coca Cola Company
2007
• Awarded Best Debater at Beijing Normal University
2005,2006

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