QUALITIES OF A

SUCCESSFUL LEADER
 The ability to get along with all kinds of people
The desired objects of an organization are realized through people…
 The ability to handle people
Whether you handle 5000 or 5, the ability to handle people is
crucial…
 Developing a Caring Attitude
“We missed you”! “It’s good to have you back”!
 Learning to know how they tick
The Leader should know the skills, talents and aptitudes of each
of his men/women…
He matters, he is important

Let every one of your employees feel he/she is important

to the organisation…
 Dignity of Labour

Every job is important & noble

You can buy a person’s time, you can
buy a person’s physical presence at a
given time. But you cannot buy
enthusiasm; you cannot buy initiative;
you cannot buy loyalty; you cannot
buy the devotion of hearts, minds and
souls; you have to earn these.
There is no substitute for personal contact and
encouragement
 It’s
My
Company

It’s Mine. Pride in the organization

Let them feel that the company in which they work is theirs
Know Names. Call them by their Names

JOHN JOHN

JOHN

It always brings a response

 Put people First

The measure of a leader is not the number of people who

serve him, but the number of people he serves…
People crave for APPRECIATION/ATTENTION
And if they don’t get it in one way, they will get it in another

Appreciation is the finest and most

effective management tool. What people
want most from a job is recognition –
credit for their efforts. If you do that, your
people will break their backs for you.
Don’t keep interfering
Delegating responsibility and
authority and respecting it is one of
the best possible ways to build
morale, increase interest in the job
and develop real team work
 Allow creativity

Don’t spoon-feed anyone. You never know the

initiatives they will take
 Not the Man/Woman

When something goes wrong, don’t attack the man/woman

who is responsible. Try to find out the reason. Is it poor
materials? Bad methods? Lack of training? Faulty
instructions? Attack the reasons for poor work and not the
man/woman.
 A pleasant Appearance

Even the sternest and hardest-hearted have been

moved by a pleasant face.
Understand
how the others
feel and think.

Be sensitive to the
plight of others.
 Love People.

You cannot be a truly effective

leader, the kind that people want to
follow, unless you love people.
 People respect a leader
who keeps their interest
in mind.

Focus on what you can put into people

rather than what you can get out of them…
Be at the service of people

If you want to lead on the highest level,

be willing to serve on the lowest…
Wish you the very best. See you at the top.