• Setup Instructions
• Basic Operations User’s Guide
• Basic Operations
• Troubleshooting Reference Guide CD-ROM
• Copying Instructions
Copying Guide CD-ROM
* The manual is needed only if the optional Network Kit is attached to the machine.
To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your
system, please download it from the Adobe Systems Incorporated website.
How This Manual Is Organized
Chapter 1 Before You Start Using This Machine
Chapter 5 Troubleshooting
Chapter 6 Appendix
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Keys and Buttons Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
iv
Chapter 3 Setting Up the Machine for Your Network Environment
Chapter 5 Troubleshooting
Chapter 6 Appendix
v
Preface
Thank you for purchasing the Canon imageRUNNER 2422/2420. Please read this manual
thoroughly before operating the machine to familiarize yourself with its capabilities, and to
make the most of its many functions. After reading this manual, store it in a safe place for
future reference.
UI Type Example
[Button Name] [OK]
[UI Name] + menu, icon, etc. [Start] menu, [CD-ROM] icon, etc.
vi
Displays Used in This Manual
Screen shots of computer operation screens used in this manual may differ from
the ones you actually see, depending on the model or options you have installed.
The IP addresses shown in the screen shots and text in this manual are for
illustrative purposes only.
The buttons and other objects that are related to operations during the procedure
are marked with a , as shown in the example below.
1 Click [OK].
vii
Illustrations Used in This Manual
The machine illustrations used in this manual are those of the imageRUNNER 2420
with the following optional equipment attached: the Feeder (DADF-P2),
Finisher-U2, Additional Finisher Tray-C1, Cassette Feeding Module-J1, and
Cassette Feeding Module-K1.
viii
Trademarks
Ethernet is a trademark of Xerox Corporation.
Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and
other countries.
Microsoft, Windows, Windows Vista, Windows Server, and Internet Explorer are
either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
Other product and company names herein may be the trademarks of their
respective owners.
ix
Legal Notices
Copyright
Copyright 2012 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon Inc.
Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF
ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF
THIS MATERIAL.
x
Before You Start Using
This Machine 1
CHAPTER
This chapter describes what you need to know before you start using the machine, including
the network environments with which the machine is compatible, and how to check the network
environment you are using.
1-1
System Requirements
This section describes the system environments with which the machine is
1 compatible.
Before You Start Using This Machine
• Network
- TCP/IP
• Compatible OS (Operating Systems)
- Microsoft Windows 2000 Professional
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows Vista Ultimate
- Microsoft Windows Vista Business
- Microsoft Windows Vista Home Premium
- Microsoft Windows Vista Home Basic
- Microsoft Windows Vista Enterprise
- Microsoft Windows 7 Starter Edition
- Microsoft Windows 7 Home Basic
- Microsoft Windows 7 Home Premium
- Microsoft Windows 7 Professional
- Microsoft Windows 7 Enterprise
- Microsoft Windows 7 Ultimate
- Microsoft Windows 2000 Server
- Microsoft Windows Server 2003
- Microsoft Windows Server 2008
- Mac OS X 10.3 or later
• Compatible Computers
- Any computer that runs the above systems
IMPORTANT
If you are using Windows 2000, you need to install Service Pack 4 or later.
NOTE
By connecting the machine to the network, its settings and operations can be performed
on computers using the Remote UI. For more information on the Remote UI, see the
Remote UI Guide.
Protocol: TCP/IP
1
Computer Settings for Printing (See Chapter 4, “Setting up a Computer for
6 Printing.”)
IMPORTANT
• It is recommended that the network administrator perform steps 1 and 2.
• If you are printing from a computer over a TCP/IP network, you can use the following
print applications:
- LPD
- Raw (Windows 2000/XP/Vista/7/Server 2003/Server 2008 only)
• Use the control panel of the machine or NetSpot Device Installer if you are configuring
the protocol settings for the first time. After configuring the protocol settings, you can
change the content by using the Remote UI.
This chapter describes the settings and procedures necessary to connect and use the
machine with a TCP/IP network.
2-1
Interface Settings
This section describes how to specify the interface settings from the control panel.
After physically connecting the machine to a network, you must specify the
communication mode (Half duplex/Full duplex) and Ethernet type (10 Base-T/100
2 Base-TX). You can also set the machine to automatically select these settings.
Connecting the Machine to a TCP/IP Network
IMPORTANT
• If you are configuring the interface settings for the first time, use the control panel of this
machine. After configuring the protocol settings, you can change them using the Remote
UI.
• Settings that have been changed from the control panel become effective after the
machine is restarted.
NOTE
• For instructions on how to make settings using the Remote UI, see Chapter 3,
“Customizing Settings,” in the Remote UI Guide.
• For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
Ethernet Driver
1 Press (Additional Functions).
The Additional Functions menu appears.
❑ Proceed to step 7.
2 IMPORTANT
Connecting the Machine to a TCP/IP Network
Connect the cable with the power OFF. Even when you set <Auto Detect> to ‘On’, the
Auto Detect function will not work correctly if you reconnect the network cable (for
example, to a different Ethernet hub) with the power ON.
NOTE
The default setting is ‘On’. Use the ‘Off’ setting when you want to specify a particular
Ethernet setting.
❑ Use [ ] or [ ] to select
Auto Detect <Communication Mode> ➞ press [OK].
Communication Mode
Ethernet Type
NOTE
For instructions on how to turn the machine ON and OFF, see Chapter 1, “Before You
Start Using This Machine,” in the Reference Guide.
IMPORTANT
2
• If you are configuring the settings for the first time, use the control panel of this machine.
After configuring the settings, you can change them using the Remote UI. (See Chapter
Connecting the Machine to a TCP/IP Network
SNMP Settings
SNMP helps monitor the state of the machine and collects information on it. This
information can then be accessed from a computer connected to the machine. The
following items can be set:
• <Community Name 1/2>
Define the SNMP community name. You can specify up to two community names
for the machine.
• <WritableSNMP 1/2>
You can set the machine to enable the computers on the network to access the
machine and modify its settings. This item can be specified separately for each
community.
• <Print Manage. Info>
You can set the machine to automatically enable the SNMP port monitoring
function to obtain printer management information, such as information on print
applications and printer ports. You must use a computer running Windows Vista/7
and set [Standard TCP/IP port] for the printer driver port.
IMPORTANT
• If you want to use a Canon printer driver or utility, set <SNMP Settings> to ‘On’.
• You can restrict the IP addresses and/or MAC addresses of computers on which items
can be set or browsed. If you restrict these addresses, it is not possible to use the
Remote UI to set or browse detailed information from computers other than those whose
IP addresses are allowed, regardless of the SNMP Settings. For details, see “Access
Control,” on p. 2-38.
❑ Proceed to step 5.
5
Connecting the Machine to a TCP/IP Network
NOTE
If you want to change the entry mode, press (Tone), or use [ ] or [ ] to select
<Entry Mode> ➞ press [OK]. You can select <Aa>(Alphabet) or <12>(Number). For 2
more information, see Chapter 2, “Basic Operations,” in the Reference Guide.
NOTE
If you want to change the entry mode, press (Tone), or use [ ] or [ ] to select
<Entry Mode> ➞ press [OK]. You can select <Aa>(Alphabet) or <12>(Number). For
more information, see Chapter 2, “Basic Operations,” in the Reference Guide.
Community Name 2
Writable SNMP 1
Writable SNMP 2
NOTE
For instructions on how to turn the machine ON and OFF, see Chapter 1, “Before You
Start Using This Machine,” in the Reference Guide.
IMPORTANT
2
• Before you perform the following operations in this section, make sure that the machine is
turned ON and physically connected to the network.
Connecting the Machine to a TCP/IP Network
• Some items cannot be set using the Remote UI or NetSpot Device Installer. For details
about items that can be set with the Remote UI or NetSpot Device Installer, see “Network
Settings Table,” on p. 6-2.
• You can maintain security by setting the range of IP addresses of computers that can
obtain access to the machine.
- Once you set the range of IP addresses of computers on which items for the machine
can be set or browsed, it is not possible to use the Remote UI on computers whose IP
addresses are not allowed; a utility on the computers cannot be used to set or browse
detailed information concerning the machine.
- Once you set the range of IP addresses of computers from which data (print job) can be
sent to the machine, the machine rejects data sent from computers whose IP
addresses are not allowed. For instructions on how to specify the IP address range, see
“Setting the IP Address Range,” on p. 2-38.
IMPORTANT
Settings that have been changed from the control panel become effective after the
machine is restarted.
NOTE
Once the IP address is set from the control panel, you can check and change it from the
Remote UI. (See “Setting Up the Machine Using a Web Browser (Remote UI),” on
p. 3-11.)
NOTE
• Even if you select ‘On’ for [DHCP], [BOOTP], or [RARP], you should enter an IP
address, subnet mask, and gateway address. If this information cannot be obtained
from the DHCP, BOOTP, or RARP server, the settings entered in this step are used.
• If the machine is restarted after DHCP, BOOTP, or RARP settings are complete, the
TCP/IP Settings menu displays the IP address setting values obtained from the
DHCP, BOOTP, or RARP server. (If the IP address, host name, and domain name
have been previously set, they will be overwritten by the setting values obtained
from DHCP, BOOTP, or RARP.)
• If you use DHCP without the DNS dynamic update function, it is recommended that
an identical IP address be assigned to the machine at all times. (If the IP address is
not identical, the host name for the machine will not correspond to the IP address.)
• It takes about two minutes to check whether the DHCP, BOOTP, or RARP settings
can be used. If you plan to use none of these settings, it is recommended that you
turn them off.
NOTE
For instructions on how to turn the machine ON and OFF, see Chapter 1, “Before You
Start Using This Machine,” in the Reference Guide.
NOTE
Once the IP address is set from the control panel, you can check and change it from the
Remote UI. (See “Setting Up the Machine Using a Web Browser (Remote UI),” on
p. 3-11.)
2
6 Select whether or not to use the IPv6 address.
2
Connecting the Machine to a TCP/IP Network
❑ Use [ ] or [ ] to select
Manual Address Set. <Manual Address> ➞ press [OK].
Use Manual Address
Manual Address
Prefix Length
Default Router Addr.
NOTE
If you want to change the entry mode, press (Tone), or use [ ] or [ ] to select
<Entry Mode> ➞ press [OK]. You can select <Aa>(Alphabet) or <12>(Number). For
more information, see Chapter 2, “Basic Operations,” in the Reference Guide.
NOTE
64 The prefix length can be set between 0
and 128.
(0-128)
❑ Use [ ] or [ ] to select
Manual Address Set. <Default Router Addr.> ➞ press [OK].
Use Manual Address 2
Manual Address
NOTE
For instructions on how to turn the machine ON and OFF, see Chapter 1, “Before You
Start Using This Machine,” in the Reference Guide.
❑ Use [ ] or [ ] to select
DNS Settings <DNS Server Settings> ➞ press [OK].
2 DNS Server Settings
DNS Host/Domain
Connecting the Machine to a TCP/IP Network
❑ Use [ ] or [ ] to select
DNS Server Settings <Primary DNS Server> ➞ press [OK].
Primary DNS Server
Secondary DNS Server
000.000.000.000
NOTE
000.000.000.000 If you do not use a secondary DNS
server, leave the setting as it is
(<000.000.000.000>).
❑ Use [ ] or [ ] to select
DNS Settings <DNS Server Settings> ➞ press [OK].
DNS Server Settings
DNS Host/Domain
DNS Dynamic Update
❑ Use [ ] or [ ] to select
DNS Server Settings <Primary DNS Server> ➞ press [OK].
Primary DNS Server
Secondary DNS Server
NOTE
If you want to change the entry mode, press (Tone), or use [ ] or [ ] to select
2 <Entry Mode> ➞ press [OK]. You can select <Aa>(Alphabet) or <12>(Number). For
more information, see Chapter 2, “Basic Operations,” in the Reference Guide.
Connecting the Machine to a TCP/IP Network
IMPORTANT
• You cannot enter a multicast address in <Primary DNS Server> or
<Secondary DNS Server>.
• If you set <Use DHCPv6> to ‘On’, the manually set IPv6 address of a DNS server
will be overwritten.
NOTE
• If you do not use a secondary DNS server, leave the setting as it is
(<0000:0000:0000:0000:0000:0000:0000:0000>).
• If you want to change the entry mode, press (Tone), or use [ ] or [ ] to select
<Entry Mode> ➞ press [OK]. You can select <Aa>(Alphabet) or <12>(Number). For
more information, see Chapter 2, “Basic Operations,” in the Reference Guide.
2
● If you are setting up the machine for an IPv4 network:
❑ Proceed to step 8.
7 Select whether or not to use the same host name and domain
name used with IPv4 communication for IPv6 communication.
● If you want to use the same host name and domain name as in the IPv4
network environment:
❑ Use [ ] or [ ] to select <On> ➞ press
Use IPv4 Host/Domain [OK].
Off
On
Settings
2 ❑ Use [ ] or [ ] to select
DNS Settings <DNS Host/Domain> ➞ press [OK].
Connecting the Machine to a TCP/IP Network
NOTE
If you want to change the entry mode, press (Tone), or use [ ] or [ ] to select
<Entry Mode> ➞ press [OK]. You can select <Aa>(Alphabet) or <12>(Number). For
more information, see Chapter 2, “Basic Operations,” in the Reference Guide.
2
Connecting the Machine to a TCP/IP Network
IMPORTANT
• The DNS dynamic update function enables the machine to register the IP address,
host name, and domain name of the machine to the DNS server automatically. This
function requires that a dynamic DNS server be available in the network.
• To use the DNS dynamic update function, enter the IP address of a DNS server, the
host name, and domain name of this machine.
NOTE
• If you have a DHCP server running Windows 2000 Server that uses the DHCP
service and want to register the machine’s DNS record, configure the following
settings in the DHCP server:
- Under the DHCP server, right-click the [Scope] icon ➞ click [Properties]. In the
[DNS] sheet of the displayed dialog box, select [Automatically update DHCP client
information in DNS] ➞ [Update DNS only if DHCP client requests].
• If you have a DHCP server running Windows Server 2003 or Windows Server 2008
that uses the DHCP service and want to register the machine’s DNS record,
configure the following settings in the DHCP server:
- Under the DHCP server, right-click the [Scope] icon ➞ click [Properties]. In the
[DNS] sheet of the displayed dialog box, select [Enable DNS dynamic updates
according to the settings below] ➞ [Dynamically update DNS A and PTR records
only if requested by the DHCP clients].
IMPORTANT
• The DNS dynamic update function enables the machine to register the IP address,
2
host name, and domain name of the machine to the DNS server automatically. This
❑ Use [ ] or [ ] to select
DNS Settings <DNS Dynamic Update> ➞ press [OK].
DNS Server Settings
DNS Host/Domain
DNS Dynamic Update
❑ Use [ ] or [ ] to select
DNS Dynamic Update <Reg. Manual Address> ➞ press [OK].
Reg. Manual Address
Register Stateful
❑ Use [ ] or [ ] to select
DNS Dynamic Update <Register Stateful> ➞ press [OK].
2 Reg. Manual Address
Register Stateful
Connecting the Machine to a TCP/IP Network
NOTE
For instructions on how to turn the machine ON and OFF, see Chapter 1, “Before You
Start Using This Machine,” in the Reference Guide.
IMPORTANT
• When you connect the machine to a switching hub, the machine may not be able to
connect to the network even if the network settings are correctly set. This problem may
be resolved by delaying the startup of network communications for the machine. (See
“Startup Time Settings,” on p. 3-9.)
• If you set the startup time of the machine’s network function, execute the PING command
2
after the time set as the startup time passes. (See “Startup Time Settings,” on p. 3-9.)
2
6 Enter the IP address of a device on the network that you want to
connect the machine to.
Connecting the Machine to a TCP/IP Network
● If you want to use an IPv6 address to check the connection to the IPv6
network:
❑ Use [ ] or [ ] to select <IPv6 Address>
PING Command ➞ press [OK].
IPv6 Address
Host Name
● If you want to use a host name to check the connection to the IPv6
network:
❑ Use [ ] or [ ] to select <Host Name> ➞
PING Command press [OK].
IPv6 Address
2
Host Name
NOTE
If you want to change the entry mode, press (Tone), or use [ ] or [ ] to select
<Entry Mode> ➞ press [OK]. You can select <Aa>(Alphabet) or <12>(Number). For
more information, see Chapter 2, “Basic Operations,” in the Reference Guide.
NOTE
Settings that have been changed from the control panel become effective after the
machine is restarted.
2
1 Press (System Monitor).
Connecting the Machine to a TCP/IP Network
❑ Use [ ] or [ ] to select 2
IPv6 <Link-Local Address>,
Management are also available. For more information, see Chapter 4, “System Manager
Settings,” in the Reference Guide.
● If you want to restrict the access (such as print jobs) from computers by
specifying an IP address or a range of IP addresses:
❑ Use [ ] or [ ] to select <On> ➞ press
IP Address Range [OK].
Off
On
Settings
❑ Proceed to step 7.
● If you do not want to restrict the access (such as print jobs) from
computers by specifying an IP address or a range of IP addresses:
❑ Use [ ] or [ ] to select <Off> ➞ press
IP Address Range [OK].
Off
On
Settings
On
Settings
NOTE
The default setting is ‘Permit’.
addresses:
❑ Use [ ] or [ ] to select <Erase> ➞ press
111.111.111.111 [OK].
Permit
Permit/Reject
Edit
Erase
IMPORTANT
Yes No You cannot restore the settings after they
are erased.
❑ Proceed to step 12.
IMPORTANT
A total of four (ranges of) IPv4 addresses
can be set for this function.
IMPORTANT
• A total of four (ranges of) IPv4 addresses can be set for this function.
• When you enter a range of IP addresses, make sure that the number entered in
[First Address] is less than the number entered in [Last Address].
NOTE
If you want to change the entry mode, press (Tone), or use [ ] or [ ] to select
<Entry Mode> ➞ press [OK]. You can select <Aa>(Alphabet) or <12>(Number). For
more information, see Chapter 2, “Basic Operations,” in the Reference Guide.
❑ Use [ ] or [ ] to select <Prefix Address>
Register ➞ press [OK].
Single Address
Multiple Dest.
Prefix Address
IMPORTANT
• A total of four (ranges of) IPv6 addresses or IPv6 address prefixes can be set for
this function.
• You cannot specify a multicast address for an IPv6 address.
• If you enter ‘0’ in [Prefix Length], access from all IPv6 addresses is restricted.
• If you enter ‘128’ in [Prefix Length], the IPv6 addresses of the machine are not
permitted.
NOTE
If you want to change the entry mode, press (Tone), or use [ ] or [ ] to select
<Entry Mode> ➞ press [OK]. You can select <Aa>(Alphabet) or <12>(Number). For
more information, see Chapter 2, “Basic Operations,” in the Reference Guide.
IMPORTANT
• A total of four (ranges of) IPv6 addresses or IPv6 address prefixes can be set for
this function.
• You cannot specify a multicast address for an IPv6 address.
• If you enter ‘0’ in [Prefix Length], access from all IPv6 addresses is restricted.
• If you enter ‘128’ in [Prefix Length], the IPv6 addresses of the machine are not
permitted.
• When you enter a range of IP addresses, make sure that the number entered in
[First Address] is less than the number entered in [Last Address].
IMPORTANT
If the usage of a protocol or print application is not permitted on your device, it cannot be
used even if its IP address is permitted on the machine. Configure the settings of the
2 device to permit the protocol or print application.
Connecting the Machine to a TCP/IP Network
NOTE
For instructions on how to turn the machine ON and OFF, see Chapter 1, “Before You
Start Using This Machine,” in the Reference Guide.
IMPORTANT
• In the following operations in this section, the machine’s MAC address is necessary. To
check the MAC address from the machine’s control panel, print a User’s Data List. (See
Chapter 3, “Useful Functions and Settings,” in the Reference Guide.)
• A total of five MAC addresses can be set for this function.
On
Settings
● If you want to set a new MAC address allowed to access the machine:
❑ Use [ ] or [ ] to select <Register> ➞
RX MAC Address Set. press [OK].
Register
Edit/Confirm
IMPORTANT
Yes No You cannot restore the settings after they
are erased.
❑ Proceed to step 11.
IMPORTANT
A total of five MAC addresses can be set for this function.
2
NOTE
Connecting the Machine to a TCP/IP Network
If you want to change the entry mode, press (Tone), or use [ ] or [ ] to select
<Entry Mode> ➞ press [OK]. You can select <Aa>(Alphabet) or <12>(Number). For
more information, see Chapter 2, “Basic Operations,” in the Reference Guide.
NOTE
For instructions on how to turn the machine ON and OFF, see Chapter 1, “Before You
Start Using This Machine,” in the Reference Guide.
This chapter describes how to set up the machine for your network environment, using the
Control Panel and the Remote User Interface.
3-1
Setting Up the Machine Using the Control Panel
You can specify the machine’s protocol settings using either the machine’s control
panel or the Remote User Interface (UI). Specify the settings using the easier
method.
IMPORTANT
The Remote UI requires a web browser. For details about supported web browsers, see
3 Chapter 1, “Using the Remote UI,” in the Remote UI Guide.
Setting Up the Machine for Your Network Environment
NOTE
If you change the IP address, etc. on the web browser (Remote UI), the change is not
reflected in the setting display. To verify on the machine, access <Network Information>
using [System Monitor] (see “Checking the Current Network Settings,” on p. 2-36), or
print a User’s Data List (see Chapter 3, “Useful Functions and Settings,” in the Reference
Guide).
Protocol Settings
Follow the procedure below to enable protocols required for your network.
IMPORTANT
Be sure to restart the machine after you have changed any of its network settings.
Settings that have been changed from the control panel become effective after the
machine is restarted.
WINS Configuration
LPD Print Settings
Off
On
(0-65535)
9100
(0-65535)
NOTE
3 80 If the port number is changed from the
default ‘80’, you must specify the
Setting Up the Machine for Your Network Environment
161
(0-65535)
NOTE
For instructions on how to turn the machine ON and OFF, see Chapter 1, “Before You
Start Using This Machine,” in the Reference Guide.
NOTE
For instructions on how to turn the machine ON and OFF, see Chapter 1, “Before You
Start Using This Machine,” in the Reference Guide.
NOTE
Before using the Remote UI, make sure that the following settings are set to ‘On’:
- <Remote UI On/Off> (See Chapter 4, “System Manager Settings,“ in the Reference
Guide.) 3
- <Use HTTP> (See “Protocol Settings,” on p. 3-2.)
IMPORTANT
• For details about supported web browsers, see Chapter 1, “Using the Remote UI,” in the
Remote UI Guide.
• If you are configuring your web browser to use the proxy server, add the IP address of
the machine to Exception (the address not using the proxy server).
• Set up the web browser to accept cookies.
• If the Remote UI is accessed from more than one browser at a time, changes made on
one browser might be overwritten by another. It is recommended that the Remote UI be
accessed from one browser at a time.
3
Setting Up the Machine for Your Network Environment
NOTE
• If a password has been set for the machine, enter the password ➞ click [OK].
If no password has been set, it is not necessary to enter a password.
• For instructions on logging in to the Remote UI when the Department ID Management or
User ID Management is activated, refer to the Remote UI Guide.
3
Setting Up the Machine for Your Network Environment
NOTE
• Checking whether DHCP, BOOTP or RARP can be used takes about one to two
minutes; it is recommended you deselect unused protocols.
• Depending on whether DHCP, BOOTP, or RARP is used, you need to start the
DHCP server, BOOTP daemon, or RARP daemon.
NOTE
If DHCP, BOOTP, or RARP is used on the network, some of the above items are not
used. The values obtained from DHCP, BOOTP, or RARP will be used.
3 NOTE
If you enable IPv6, a link local address is automatically set.
Setting Up the Machine for Your Network Environment
NOTE
For details about each settings, see “Setting IPv6 Address,” on p. 2-16.
NOTE
• The DNS dynamic update function automatically registers to the DNS server the
names specified in [Host Name] and [Domain Name] for the machine IP address.
• When using this function, specify the DNS Settings in the above step.
• You can use this function in an environment with a DNS server that can perform
dynamic registration (dynamic DNS server).
• If using LPR to specify [Host Name] and [Domain Name], you can use the machine
without specifying the IP address of the machine.
NOTE
For details about each setting, see “Setting IPv6 Address,” on p. 2-16.
3
7
10 Under [HTTP Settings], specify whether to use the HTTP for the
communication between your computer and the machine.
If you want to use Remote UI, place a check for [Use HTTP].
NOTE
The IP Address Range Settings can be set for both IPv4 and IPv6 networks.
❑ Click [Register] ➞ enter the IP address or IP address range you want to permit or
reject ➞ click [Register].
Repeat this step to enter another IP address or IP address range.
NOTE
• To specify an IP address range, enter the first address, followed by a hyphen (-),
3 and then the last address.
Example) 172.20.88.125-172.20.88.175
Setting Up the Machine for Your Network Environment
• If you want to change a registered IP address or IP address range, select one from
the list ➞ click [Edit].
❑ Select the IP address or IP address range you want to permit or reject from the list ➞
click [Permit/Reject] to change the setting.
NOTE
For details about each setting, see “Setting the IP Address Range,” on p. 2-38.
NOTE
• If you want to change a registered MAC address, select one from the list ➞ click
[Edit].
• For details about each setting, see “Setting the MAC Address Filter,” on p. 2-46.
3-20
Machine Management
Setting up a Computer for Printing 4
CHAPTER
4-1
Setting up a Computer for Printing
After you have completed the protocol settings of the machine, you are ready to set
up each of the computers for printing.
■ Installing the Printer Driver and Specifying the Printer Destination Setting
4 To print from a computer, you must install a printer driver and specify a setting for the
printer destination. The printer destination setting differs depending on the print
Setting up a Computer for Printing
application used for printing. Use the following information as a guide to determine the
print application you are using, and then perform the necessary operations.
• LPD
- LPD is the print application generally used with TCP/IP. See “Printer Connection
Method (LPD/Raw),” on p. 4-3.
• Raw
- Raw is a print application used with Windows 2000/XP/Vista/7/Server 2003/Server
2008. It can print at higher speeds than LPD. See “Printer Connection Method (LPD/
Raw),” on p. 4-3.
IMPORTANT
To print from a computer, you must be able to access the machine from the computer.
Make sure that the settings of <IP Address Range> and <RX MAC Address Set.> are set
not to deny access from the computer. (See “Access Control,” on p. 2-38.)
NOTE
If Windows 2000/XP/Vista/7/Server 2003/Server 2008 or Mac OS X (10.4.9 or later) is on
your network, you can set up a print server for more efficient management of network
printers. Once a print server is set up, it can manage the print jobs. Also, by setting up a
driver for the print server, the printer driver can be installed in each computer via the
network.
NOTE
• After installing the LPD application, you can display the current print setting by setting
<LPD Print Settings> to ‘On’.
• If you are using Windows Vista, a dialog box may be displayed while you are performing
the procedure. In this case, enter a user name and password. For more information, see
the manuals provided with the operating system.
NOTE
4
On Windows, the default print application will be Raw if the driver has been installed
● Windows Vista
❑ Click on the [Start] menu ➞ [Control Panel] ➞ [Hardware and Sound] ➞ [Printers].
● Windows 7
❑ Click on the [Start] menu ➞ [Devices and Printers].
4
Setting up a Computer for Printing
6 Click [Next]. 4
❑ After the computer has confirmed that there is a printer to which the entered IP
address is assigned, the [Completing the Add Standard TCP/IP Printer Port Wizard]
window appears ➞ click [Finish].
If the dialog box displays <Additional Port Information Required>, follow the
instructions on the screen to search again, or click [Standard] ➞ click [Canon
Network Printing Device with P9100] under [Device type] ➞ click [Next] to exit the
Wizard.
10 Click [OK].
5-1
Printing Problems and Remedies
This section describes how to resolve basic printing problems.
5 Remedy Confirm that the IP addresses are properly set up. If the IP addresses were set
using DHCP, BOOTP, or RARP, confirm that they are operating.
Troubleshooting
Remedy Normally LPR (or the Microsoft TCP/IP Printer, if you are using Windows 2000/
XP/Vista/7/Server 2003/Server 2008) sends jobs either under the name of the
application software used for printing, or the file name. However, a job name
longer than 255 bytes cannot be sent to the machine. To correct this problem,
shorten the file name.
Cause 5 The access from the IP address of the computer from which print data is sent is
restricted by the machine.
Remedy Check the settings for <IP Address Range>. (See “Setting the IP Address
Range,” on p. 2-38.)
Remedy After confirming the error message, see Chapter 7, “Troubleshooting,” in the
Reference Guide, and perform the necessary operations according to the error
message displayed.
Detailed information concerning the machine cannot be set or browsed using the Remote UI
or utility.
Cause 1 The IP addresses of computers on which the Remote UI or utility is used are not
allowed by the machine.
Remedy Check the settings for <IP Address Range>. If the machine is set to restrict the
access from the IP address of a computer, you cannot browse the machine’s
information from the computer using the Remote UI. (See “Setting the IP
Address Range,” on p. 2-38.)
Remedy Set <Use HTTP> to ‘On’, and make sure that the same port number as set in 5
the machine is used on the browser. (See “Protocol Settings,” on p. 3-2.)
Troubleshooting
Cause 3 The Remote UI is disabled.
Remedy Set <Remote UI On/Off> to ‘On’. (See Chapter 4, “System Manager Settings,” in
the Reference Guide.)
Remedy Check the correct SNMP community name is used. If the SNMP community
name set for your utility is different from the one set for the machine, the utility
will not detect the machine. (See “Communication Environment Setup,” on
p. 2-6.)
This chapter describes network settings, the glossary, and the index.
6-1
Network Settings Table
You can change the settings of the machine from its control panel. The setting
items you can change are shown below.
= Available
N/A= Not Available
NOTE
Use the control panel of the machine to set items which cannot be set using the Remote
UI or NetSpot Device Installer.
■ TCP/IP Settings
Can be set
Can be set
Default in NetSpot
Item Setting Description in Remote
Setting Device
6 UI
Installer
Appendix
IP Address Auto.
IPv4 Settings
IPv4 Settings
On/Off
Up to four IPv4 addresses
IP Address Range or ranges of IPv4 Off N/A
addresses can be stored.
(Permit/Reject)
Primary DNS
IP address 0.0.0.0 N/A
Server
Secondary DNS
IP address 0.0.0.0 N/A
Server
DNS Host/Domain
(‘Canon’ +
the last six
digits of the
Host Name 47 Characters maximum N/A
machine’s
MAC
address)
Appendix
DNS Dynamic
On/Off Off N/A
Update
IPv6 Settings
Use Manual
On/Off Off N/A
Address
0:0:0:0:
Manual Address 39 Characters maximum N/A
0:0:0:0
0:0:0:0:
Default Router Addr. 39 Characters maximum N/A
0:0:0:0
IPv6 Settings
0:0:0:0:
IPv6 Address 39 Characters maximum N/A N/A
0:0:0:0
IPv6 Settings
On/Off
Up to 4 IPv6 addresses,
ranges of IPv6 addresses,
IP Address Range Off N/A
or IPv6 address prefixes
can be stored.
(Permit/Reject)
Server 0:0:0:0
(‘Canon’ +
the last six
digits of the
Host Name 47 Characters maximum N/A
machine’s
MAC
address)
DNS Dynamic
On/Off Off N/A
Update
Reg. Manual
On/Off Off N/A
Address
WINS Configuration
Off
WINS Configuration On/Off N/A
0.0.0.0
Use HTTP
Appendix
RAW Port Number 9100 N/A
On/Off
MAC addresses (A
RX MAC Address
maximum of five Off N/A
Set.
addresses can be
registered)
Can be set
Can be set
Default in NetSpot
Item Setting Description in Remote
Setting Device
UI
Installer
Community Name
Community Name public N/A
1
Community Name
Community Name (NULL) N/A
2
Print Manage.
On/Off On N/A
Info
■ Ethernet Driver
6
Can be set
Can be set
Appendix
Default in NetSpot
Item Setting Description in Remote
Setting Device
UI
Installer
Communication
Full Duplex/Half Duplex Full Duplex N/A
Mode
100
Ethernet Type 10 Base-T/100 Base-TX N/A
Base-TX
Can be set
Can be set
Default in NetSpot
Item Setting Description in Remote
Setting Device
UI
Installer
Startup Time
0 TO 300 sec 0 sec N/A
Settings
Web Browser
Types of Settings Control Panel
(Remote UI)
Appendix
Numerics
10Base-T
The Ethernet standard supporting data transfer rates up to 10 Mbps, which utilizes a
twisted-pair cable.
100Base-TX
The Ethernet standard supporting data transfer rates up to 100 Mbps, which utilizes
two pairs of high grade twisted-pair cables.
B
BOOTP
6 BOOTstrap Protocol. A protocol that enables a client machine to automatically obtain
network setup information from a server over a TCP/IP network. BOOTP enables a
Appendix
client to automatically locate such information as the host name, domain name, and
IP address, so that it is not necessary to enter these items manually.
bps
Stands for bits per second. The measure of transmission speed used in relationship
to networks and communication lines.
C
Community Name
An identification keyword for SNMP (Simple Network Management Protocol).
Cookie
A file left on a user’s computer when the user visits a Web site. A cookie allows the
Web site to recognize the user on subsequent visits. Cookies are generally used to
enable a user to automatically sign on to certain Web sites and to customize the
features offered by such sites.
6-8 Glossary
D
Daemon
A process that runs in the background and performs a specified operation, at
predefined times or in response to certain events. Typical daemons include print
spoolers and automated network information system protocols.
Default
The machine is configured at the factory with settings that we recommend. These are
known as factory default settings. You can customize your machine by re-configuring
these settings.
DHCP
Dynamic Host Configuration Protocol. A protocol which automatically specifies the
network settings of a client on a TCP/IP network. Many of the settings required to set
up TCP/IP, which is the standard protocol of the Internet, can be made automatically
using DHCP.
DNS
Domain Name System. The system that associates the IP address assigned to a
computer with the domain name. 6
Appendix
DNS server
Domain Name System server. A server which maintains a database that translates
the domain names of Internet servers, such as www.w3.org, into Internet Protocol
(IP) addresses, such as “18.176.0.26”. This enables clients to connect to a server
with a host name rather than a numeric IP address.
Domain
A management concept that divides large scale networks into groups for identifying
individual computers and users. The Internet is managed by classifying domains
according to geographical location or type (business, organization, educational
institution, etc.).
E
Ethernet
An industry standard LAN (Local Area Network) system for connecting multiple
computers. Data is sent from one computer to another by dividing it into packets, and
the packets reach their destinations smoothly without any collision with other packets.
Glossary 6-9
G
Gateway Address
The default address of a network or Web site. It provides a single domain name and
point of entry to the site.
H
HTTP
Hypertext Transfer Protocol. The client-server TCP/IP protocol used on the World
Wide Web for the transfer of HTML (Hyper Text Mark-up Language) documents
across the Internet.
I
Internet Protocol (IP)
The underlying set of networking rules that describes how data is transmitted across
the Internet. Internet Protocol enables data from one computer to be split into
packets, and sent to another computer with a specific IP address.
6
IP address
Appendix
IPv4
Internet Protocol version 4. An IPv4 address is a 32-bit numeric address, usually
written as four numbers delimited by periods. For example, ‘128.121.4.5’.
IPv6
Internet Protocol version 6. An IPv6 address is 128-bit long and consists of eight
groups of four hexadecimal digits delimited by colons. For example,
‘2002:0db6:58b1:02c3:3308:7a2e:6309:2665’. In an IPv6 network, a computer or
device can use multiple addresses, as represented by link local address, stateless
address, etc.
L
Log on
Entering a Department or User ID and password as a means of user authentication to
start a computer session or access to a service.
6-10 Glossary
LPD
Line Printer Daemon. A daemon is a program that runs, without human intervention,
to accomplish a given task. The Line Printer Daemon controls the flow of print jobs to
a printer.
M
MAC address
Media Access Control address. The hardware address of the network adapter of a
computer connected to a local area network.
N
NetSpot
Network management software that enables the setup and management of multiple
printers connected to a network from one central location. A network manager can
monitor conditions of network printers, ascertain online/offline status, error status, the
amount of paper in cassettes, verify information on mounted fonts, and other
readings. All the functions that are conventionally conducted through the operation
panel of the respective machines can be performed from one location. 6
Appendix
P
PDF
Portable Document Format. The page description language used in Adobe Systems’
Acrobat document exchange system, which is restricted neither by device nor
resolution. PDF displays documents in a way that is independent of the original
application software, hardware, and operating system used to create those
documents. A PDF document can contain any combination of text, graphics, and
images.
PING
PING is a command line utility that allows you to send a request to another machine
on the network which hopefully then replies.This action sends Internet Control
Message Protocol (ICMP) Echo Request messages to verify IP-level connectivity to
another TCP/IP computer. The action prompts the receipt of corresponding Echo
Reply messages, along with the round-trip times. Ping Host is based on the Ping
command, the primary TCP/IP command used to troubleshoot connectivity,
reachability, and name resolution.
Protocol
A set of rules that govern the transmission of data across a network. Examples of
protocols are DHCP, BOOTP, RARP, and TCP/IP.
Glossary 6-11
Proxy server
A server that provides a cache of files available on remote servers that are slow or
expensive to access. The term “proxy server” normally refers to a World Wide Web
server that, upon receiving a URL, tries to supply the requested file from its cache. If
the proxy server cannot locate the file in its cache, it obtains the file from the remote
server, and saves a copy in its cache so that the next request can be obtained locally.
R
RARP
Reverse Address Resolution Protocol. A protocol which associates a network adapter
address (MAC address) with an IP (Internet Protocol) address.
Raw
A print application used with Windows 2000/XP/Vista/7/Server 2003/Server 2008. It
can print at higher speeds than LPD (Line Printer Daemon).
Remote UI
Remote User Interface. The Remote UI is software that enables you to perform
operations, which are usually performed on the machine’s control panel, using a Web
6 browser (such as Microsoft Internet Explorer or Safari) over a network.
Appendix
S
SNMP
Simple Network Management Protocol. The network management protocol of TCP/IP.
In SNMP, agents, which can be hardware as well as software, monitor the activity of
the various devices on the network and report to the network console workstation.
Spool
Simultaneous Peripheral Operations On-Line. “Spooling” means putting jobs in a
buffer, which is a special area in memory or on a disk. Devices access data at
different rates. The buffer provides a holding area where the data is held until the
device for which it is meant is ready to access it.
Subnet
A portion of a network, which may be a physically independent network segment, that
shares a network address with other portions of the network, and is distinguished by
a subnet number. For example, all devices with IP addresses that start with
100.100.100. would be part of the same subnet.
6-12 Glossary
Subnet Mask
The method used to determine to which subgroup, or subnet, an IP address belongs.
On TCP/IP networks, all devices whose IP addresses have the same prefix would
belong to the same subnet. Dividing a network into subnets is useful for both security
and performance reasons.
Switching hub
A network connection box to which a number of computers can be connected.
Conventional hubs send each data packet to every connected computer on the
network, whereas a switching hub forwards data packets from the network to the
appropriate computer, according to the packet’s address. Since a switching hub
forwards packets only to their intended recipients, it provides greater efficiency.
T
TCP/IP
Transmission Control Protocol/Internet Protocol. The protocol used to connect to the
Internet and wide area networks.
U 6
Appendix
UFRII
Ultra Fast Rendering II. A printing algorithm for realizing high speed monochrome
rendering. UFR II enables processing tasks to be executed and divided appropriately
between the host PC and the printer to greatly reduce overall printing time. The UFR
II printer driver supports only monochrome printers.
URL
Uniform Resource Locator. A standard way of specifying the location of an object,
usually a Web page on the Internet. The URL for a Web page would look something
like this: “http://www.w3.org/default.htm”. Here, “http:” indicates that a Web page is
being accessed, “www.w3.org” is the address of the server containing the Web page,
and “default.htm” is the file name under which the Web page is stored on the server.
Glossary 6-13
Index
Numerics G
100Base-TX, 6-8 Gateway Address, 6-10
10Base-T, 6-8
H
B
Host Name, 6-4
BOOTP, 6-8 HTTP, 6-10
bps, 6-8
I
C
Internet Protocol (IP), 6-10
6 Community Name, 6-8 IP Address, 6-10
Cookie, 6-8 IPv4, 2-12, 6-10
Appendix
E
Ethernet, 6-9
Ethernet Driver, 2-2, 6-6
6-14 Index
M S
MAC Address, 6-11 Setting Up
Machine Management Computer for Printing, 4-2
NetSpot Device Installer, 3-19 SNMP, 6-12
Remote UI, 3-19 SNMP Settings, 2-6, 6-6
Manual Address, 2-16 Spool, 6-12
Manual Address Set., 6-3 Startup Time Settings, 3-9, 6-6
Stateful Address, 2-16
Stateless Address, 2-16, 6-3
N Subnet, 6-12
Subnet Mask, 2-15, 6-13
NetSpot, 6-11 Switching Hub, 6-13
Network Environment, 1-3
Network Information, 2-36
Network Settings T
Available Software, 6-7
TCP/IP, 6-13
TCP/IP Settings, 6-2
P
6
PDF, 6-11 U
Appendix
PING, 6-11
PING Command, 2-34 UFRII, 6-13
IPv4, 6-2 URL, 6-13
IPv6, 6-4 Use Bidirectional, 6-5
Port Number Settings, 6-5 Use DHCPv6, 6-3
Protocol, 6-11 Use HTTP, 6-5
Protocol Settings, 3-2 Use IPv6, 6-3
Proxy Server, 6-12
W
R
WINS Configuration, 6-5
RARP, 6-12
Raw, 4-2, 6-12
RAW Print Settings, 6-5
Remote UI, 6-12
RX MAC Address Set., 2-47, 6-5
Index 6-15
CANON INC.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
CANON U.S.A., INC.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
CANON CANADA INC.
6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada
CANON EUROPA N.V.
Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands
(See http://www.canon-europe.com/ for details on your regional dealer)
CANON LATIN AMERICA, INC.
703 Waterford Way Suite 400 Miami, Florida 33126 U.S.A.
CANON AUSTRALIA PTY. LTD
1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia
CANON CHINA CO., LTD
15F Jinbao Building No.89 Jinbao Street, Dongcheng District, Beijing 100005, China
CANON SINGAPORE PTE. LTD.
1 HarbourFront Avenue #04-01 Keppel Bay Tower, Singapore 098632
CANON HONGKONG CO., LTD
19/F., The Metropolis Tower, 10 Metropolis Drive, Hunghom, Kowloon, Hong Kong