Submitted by
SHWETA SINGH
SECUNDeRABAD
(2009-2011)
1|Page
DECLARATION
I Shweta Singh declare that this Project Report titled THE STUDY OF INVESTMENT
PREFERENCES OF PEOPLE IN THE CITY OF KOLKATA AND FUNDAMENTAL ANALYSIS OF
COMPANIES IN TELECOM SECTOR had been carried out under the esteemed guidance of DR.
N.C. RAJYALAXMI, the faculty of Siva Sivani Institute of Management in partial fulfillment of
Post Graduate Diploma in Business management. I further declare that it is my original work as
a part of my academic course.
PLACE: SECUNDRABAD
DATE:
(SHWETA SINGH)
2|Page
ACKNOWLEDGEMENT
I would like to take this opportunity to express my sincere gratitude to people without whose
support and guidance this project could not be successfully completed.
First of all I would like to thank SIVA SIVANI INSTITUTE OF MANAGEMENT for giving me the
opportunity to do the summer internship project and get a firsthand knowledge of the
corporate culture.
I would like to express my deep sense of gratitude to my project guide, Mr. MASOOD ALAM,
BRANCH MANAGER, ANGEL BROKING LTD. KOLKATA for his whole-hearted support in the
completion of the project. I would also like to thank the entire staff of ANGEL BROKING LTD.
KOLKATA for their unconditional help and support, especially Mr. SAYAN GUPTA , REGIONAL
HEAD , Miss SWETA KOTHARI, ASST. MANAGER- TRAINER, Mr. SANKHA SUBHRO, HEAD HR
EXECUTIVE, Mr. DEBJEET DAS, HR EXECUTIVE and all the trainers in the company.
Finally I would like to thank my Project guide, Dr. N.C. RAJYALAXMI for her invaluable guidance
and support throughout the project which was crucial in completing the project as per
schedule.
3|Page
Table of contents
Chapter – 1
Introduction
Introduction 1-2
Scope of the study 2-3
Significance of the Study 4
Objectives of the study 4
Literature Review 5
Chapter – 2
Industry Profile 6-8
Company Profile 8-16
Departmental Details 17-18
Chapter-3
Research Methodology
Introduction 19
Research Design 19
Sample Profile 20
Tools and Methods Data Collection 20
Data Processing and Analysis 21-29
Limitations 30
Findings and data interpretation 30-31
Recommendations 31
Chapter 4
Fundamental analysis of telecom sector
Introduction 32-33
Indian telecom sector 33-37
Key players in Indian telecom sector 38-41
Data presentation 41-55
Findings and comparison 56-57
Recommendations 58
Recent developments in telecom sector 58-59
Chapter 5
Learnings from internship and Achievement 59
Contribution to the company’s business 59
Annexures
Questionnaire 60
Bibliography 62
4|Page
INTRODUCTION
WHAT IS INVESTMENT?
Jack Clark Francais in his book INVESTMENTS: ANALYSIS AND MANAGEMENT defines
investment as a “commitment of money that is expected to generate additional money and
requires a present certain sacrifice for a future uncertain benefit.” In any investment two
different attributes are generally involved: time and risk. The sacrifice takes place in the
present and is certain. The reward comes later and the magnitude is generally uncertain. In
some cases the element of time predominates (example government bonds) and in other cases
risk is the dominant attribute (stocks, options).
WHY DO WE INVEST?
The three major factors that should be taken into account before making any kind of
investment are as follows
Investment traditionally was confined to the narrow realms of banks’ savings due to the trust
and belief associated with nationalized banks. But things have changed rapidly in the last two
decades. A lot of other investment avenues like insurance, especially ULIPS, MUTUAL FUNDS,
STOCKS AND SHARES, COMMODITIES AND CURRENCIES, IPOs etc. have become popular today
5|Page
as they have given high returns in the last decade. With the Indian industrial sectors making
tremendous progress, the balance sheets of major companies have shown high profits and have
created wealth for their investors.
However there always remain a doubt about where to invest, how much to invest and how to
invest. Ordinary men who are involved in their own businesses and jobs do not have time,
perseverance and expertise to determine investment techniques to get the maximum value for
their money, in spite of their willingness to invest. This demand for an expert opinion regarding
investment has given rise to the brokerage firms. The industry is a highly promising one in
today's date not only because it serves the purpose of being a mediator for the share buyers
but also because these firms provide the much needed information and expertise about the
market which is difficult for an ordinary man to get.
The more insightful and expert advice a firm can give to its clients, the more successful,
profitable and popular the firm becomes. some of the leading brokerage firms in India are
ANGEL BROKING, INDIA INFOLINE, RELIGARE, MOTILAL OSWAL, KOTAK SECURITIES,
INDIABULLS, ICICI SECURITIES, KARVY STOCKS ETC. these brokerage firms compete with each
other in terms of amount of brokerage, level of commitment to serve customer, settlement
period, exposure, customer service in terms of informing them through mails, messages etc.
Started by mr. dinesh thakkar in the year 1987, ANGEL BROKING today is one of the top three
brokerage firms in india. professionally managed by a team of 6400+ direct employees, it has a
nationwide network comprising 21 regional offices, 111 branches, 22 franchise offices, 3 PCG
offices, 8757 Registered subbrokers and 17600+ active trading terminals which cater to the
requirements of 6,70,700+ retail clients. The company is a member of BSE, NSE, NCDEX, MCX,
and CURRENCY FUTURES segment both on NSE AND MCX. IT has also won the prestigious
"major volume driver" award by BSE for 4 years in a row, since 2005.
6|Page
priorities of life and investment pattern selected. The study also seeks to analyze the fear factor
among investors due to market volatility.
Apart from that the study also covered other relevant areas like methods of client acquisition,
steps undertaken by the company to enlarge customer base, process of dealing with shares,
risk management in the broking firm, hierarchical set-up and promotional strategies.
CLIENT ACQUISITION AND ENLARGEMENT OF CUSTOMER BASE: Angel broking truely lives up
to its slogan of SERVICE TRUELY PERSONALISED. Acquiring loyal and good clients is the first
priority of any business to flourish. ANGEL BROKING operates its activities in three branches in
kolkata. Out of that one branch is entirely dedicated to the entire process of client acquisition
and promotional activities. There are approximately 50 employees working in the branch
located in PRINCE ANWARSHAH ROAD, KOLKATA. There are 6 teams led by AUMs who guide a
team of 10 RMs and SRMs to help the firm enlarge its customer base. Meeting client on a one-
to-one basis according to the convenience of the client is the primary method of acquisition.
The AUMs take special care that the visiting SRMs and RMs strictly adhere to the appointment
timings and also pass on correct information to the clients without misleading them.
This branch also carries out many promotional activities in order to improve ANGEL'S presence
in the market and in order to improve brand visibility across the city. The promotional activities
mainly involved visiting big appartments and other populated housing colonies and setting
canopy for promoting the company, corporate presentation in other companies.
Another branch located at LORD SINHA ROAD, KOLKATA is dedicated mainly towards online
trading. Dealers who are actually responsible for carrying out the deals sit in front of the
computer terminals and actually carry out the task of buying and selling of shares after
consulting with the client.
Another major department of the company is the RISK DEPARTMENT. There is a facility of
providing exposure to clients for trading which is simply an additional amount of money that
the company agrees to give its clients if they fall short of money during buying shares. But this
is done only after a careful assessment of the credit-worthiness of the client and his/her ability
to repay. This assessment is carried out by the risk department.
7|Page
SIGNIFICANCE OF THE STUDY
Brokerage firms today are evolving as a great business avenue. But it is yet not so much popular
among the common man. The most important reason is that shares and stocks are still
considered to be an unconventional and risky area of investment. The study aims at exploring
the potential hidden in this business.
2. To study the level of investors’ awareness about the relevance of investment planning
and future financial objective
3. Is stock trading a popular avenue of investment and its potential to emerge as a popular
form of investment in the near future?
6. To understand the growth opportunities and the company's preparation to tap the
market potential
8|Page
LITERATURE REVIEW
Investment preferences being a very popular and well-known subject, there are a lot of books,
journals and articles available on the topic. I referred to 3 basic books for getting a preliminary
knowledge and gaining an insight about this subject. I also referred to articles on the internet.
The various books available for the subject are INVESTMENTS BY HERBERT B. MAYO,
INVESTMENT MANAGEMENT BY V.K. BHALLA, INVESTMENT ANALYSIS AND PORTFOLIO
MANAGEMENT BY PRASANNA CHANDRA .
Herbert B. Mayo in his book INVESTMENTS calls “investment” a means to an end. He outlines
the objectives that must be adhered to while investing. Those are as follows:
Also Herbert talks about efficient markets which are created when there is a rapid
dissemination of information and stiff competition among investors. Efficient markets imply
that any security’s current price embodies all the known information concerning potential risk
and return the individual cannot expect to earn abnormally high returns over an extended
period of time.
Another important book on the topic is INVESTMANAGEMENT BY V.K. BHALLA. He writes in his
book about the trend of savings in India. Gross domestic savings (GDS) reached a new peak of
31.1% of GDP at current market prices in 2004-05 which was an improvement over the previous
peak of 28.9% in 2003-04. The book presents a statistics which is relevant to the study. Author
says overall investment rate increased by 2.3 percentage points of GDP to 33.8%, reflecting the
increase in current account deficit relative to GDP. MR BHALLA also points out the following
factors due to which investment has become very popular today
9|Page
CHAPTER 2
INDUSTRY PROFILE
Market is a place where the continuity of sale and purchases is maintained and the link is held
between vendor and vendee. We see different kinds of markets differences of demand and
viewpoint. Now if we talk about financial market it is the market where transactions of financial
services are held or financial assets are transformed. So, financial market keeps up flow of
money. According to Prof. Van Horne, purpose of financial markets is to allocate savings
efficiently in an economy to ultimate users either for investment in real assets or for
consumption. The two main components of Indian financial market are money market and
capital market. The market which has been formed for transaction of short term fund in
industry and commerce is called money market. The market from where long term capital is
collected for industry, trade and commerce is called capital market. It consists of a series of
channels through which the savings of the community are made available for industrial and
commercial enterprises and public authorities. The capital or the securities market has two
interdependent and inseparable segments, the new issues (primary market) and the stock
(secondary) market.
PRIMARY MARKET
SECONDARY MARKET
Secondary market refers to a market where securities are traded after being initially offered to
the public in the primary market and/or listed on the Stock Exchange. Majority of the trading is
10 | P a g e
done in the secondary market. Secondary market comprises of equity markets and the debt
markets. The secondary market enables participants who hold securities to adjust their holdings
in response to changes in their assessment of risk and return. They also sell securities for cash
to meet their liquidity needs. The secondary market has further two components, namely the
over-the-counter (OTC) market and the exchange-traded market (ETC). OTC markets are
essentially informal markets where trades are negotiated. Most of the trades in government
securities are in the OTC market. All the spot trades where securities are traded for immediate
delivery and payment take place in the OTC market. The exchanges do not provide facility for
spot trades in a strict sense. Closest to spot market is the cash market where settlement takes
place after some time. Trades taking place over a trading cycle, i.e. a day under rolling
settlement, are settled together after a certain time (currently 2 working days). Trades
executed on the leading exchange (National Stock Exchange of India Limited (NSE) are cleared
and settled by a clearing corporation which provides settlement guarantee. Nearly 100% of the
trades settled by delivery are settled in Demat form. NSE also provides a formal trading
platform for trading of a wide range of debt securities including government securities. A
variant of secondary market is the forward market, where securities are traded for future
delivery and payment. Pure forward is outside the formal market. The market has witnessed
fundamental institutional changes resulting in drastic reduction in transaction costs and
significant improvements in efficiency, transparency and safety. Reforms in the securities
market, particularly the establishment and empowerment of SEBI, market determined
allocation of resources, screen based nation-wide trading, dematerialization and electronic
transfer of securities, rolling settlement and ban on deferral products, sophisticated risk
management and derivatives trading, have greatly improved the regulatory framework and
efficiency of trading and settlement. Indian market is now comparable to many developed
markets in terms of a number of qualitative parameters.
The securities markets in India have witnessed several policy initiatives, which has refined the
market micro-structure, modernized operations and broadened investment choices for the
investors.
The Indian broking industry is one of the oldest trading industries that have been around even
before the establishment of the BSE in 1875. Despite passing through a number of changes in
the post liberalization period, the industry has found its way towards sustainable growth. India
is a country having a big list of Broking Houses. The Equity Broking Industry in India has several
unique features like it is more than a century old, dynamic, forward looking, and good service
providers, well conversant, highly innovative and even adaptable. The regulations and reforms
been laid down in the Equity Market has resulted in rapid growth and development. Basically,
11 | P a g e
the growth in the equity market is largely due to the effective intermediaries. The Broking
Houses not only act as an intermediate link for the Equity Market but also for the Commodity
Market, Foreign Currency Exchange Market, and many more. The Broking Houses has also
made an impact on the Foreign Investors to invest in India to certain extent. In the last decade,
the Indian brokerage industry has undergone a dramatic transformation. From being made of
close groups, the broking industry today is one of the most transparent and compliance
oriented businesses. Long settlement cycles and large scale bad deliveries are a thing of the
past with the advent of T+2 settlement cycle and dematerialization. Large and fixed
commissions have been replaced by wafer thin margins, with competition driving down the
brokerage fee, in some cases, to a few basis points. There have also been major changes in the
way business is conducted. Technology has emerged as the key driver of business and
investment advice has become research based. At the same time, adherence to regulation and
compliance has vastly increased. The scope of services have enhanced from being equity
products to a wide range of financial services. Investor’s protection has become a matter of
great significance.
COMPANY PROFILE
Angel broking started its journey as a sub broker with 3 employees and 21 clients. In a short
span of 23 years since inception, the Angel Group has emerged as one of the top five retail
stock broking houses in India, having membership of BSE, NSE and the two leading Commodity
Exchanges in the country i.e. NCDEX & MCX. Angel Broking is also registered as a Depository
Participant with CDSL. International Finance Corporation (IFC), a World Bank subsidiary, has a
12.35% stake in Angel In fin, the holding company of Angel group. IFC is a very highly reputed
Washington based finance company.
Today the angel group is managed by a team of more than 6400 direct employees and has a
nationwide network comprising of 21 Regional hubs, 111 branches and 8757 sub brokers &
business associates. Angel is 100% focused on retail stock broking business unlike any other
larger national broking house. The group currently services more than 7lakh retail clients. Angel
habitually generates value added features without the cost burden being passed on to the
clients as they strongly believe that better understanding of client’s needs and wants is their
top priority. Their e-broking facility is one such effort, which gives the client a platform to
access state of the art trading facility at the click of a button. Angel has always strived for
delivering customer delight and developing strong long term bonds with its clients as well as
channel partners. Angel thrives on a vision to introduce new and innovative products and
12 | P a g e
services constantly. Moreover, Angel has been among the pioneers to introduce the latest
technological innovations and integrate them efficiently within its business. Angel Booking’s
tryst with excellence in customer relations began more than 23 years ago. Angel Broking is lead
by a highly regarded management team that has invested cores of rupees into a world class
Infrastructure that provide clients with real-time service & 24/7 access to all information and
products. The flagship Angel Broking Professional Network offers real-time prices, detailed data
and news, intelligent analytics, and electronic trading capabilities, right at customer’s fingertips.
This powerful technology complemented by knowledgeable and customer focused Relationship
Managers, Angel is creating a world of Smart Investor. Angel Broking offers a full range of
financial services and products ranging from Equities to Derivatives to enhance customer’s
wealth and hence, achieve customer’s financial goals. Angel’s clients Relationship Managers are
available to the customers to help them in their financial planning. To provide the highest
possible quality of service, Angel Broking provides full access to all of their products and
services through multiple channels. Angel Group has emerged as one of the top 3 retail broking
houses in India and incorporated in 1987. Today, Angel has emerged as a premium Indian stock-
broking and wealth management house, with an absolute focus on retail business and a
commitment to provide "Real Value for Money" to all its clients.
ANGEL’S BUSINESS
Equity Trading
Commodities
Portfolio Management Services
Mutual Funds
Life Insurance
Personal Loans
IPO
Depository Services
Investment Advisory
ANGEL GROUP
13 | P a g e
ANGEL’S VISION
To provide best value for money to investors through innovative products, trading/ investments
strategies, state of the art technology and personalized service.
ANGEL’S MOTTO
To have complete harmony between quality-in-process and continuous improvement to deliver
exceptional service that will delight our Customers and Clients.
Branches Branches
Angel Clients
14 | P a g e
MANAGEMENT
Angel provides guidance in the exciting world of stock market with suitable trading solutions
and value-added tools and services to enhance your trading experience and managing stock
portfolios will seem like child’s play. Angel’s e-broking services are specially designed for net-
savvy traders and investors who prefer operating from their home or office, through the
internet. Customer can access three different e-broking platforms, each other tailored to meet
different needs.
Angel Investor
15 | P a g e
Browser based platform for investors – simple as internet surfing.
Static Quotes refreshed.
Works behind firewalls.
BSE, NSE, F&O, MCX & NCDEX – all on a single screen.
MCX Currency.
Angel Trade
Angel Diet
Quality Research
Advisory
Support
16 | P a g e
Centralized Help Desk.
Live Chat support system.
Commodities
Angel aims to harness the immense potential of the Commodities market by providing
customer a simple yet effective interface, research and knowledge. Angel provides user-friendly
online platforms for commodity trading in the leading commodity exchanges. The Commodities
Research team provides clients with a total update of commodities across the board. With a
well spread marketing team, Angel Commodities are able to tap clients across states and ensure
that Angel gain their confidence to maintain long term client relationships. Angel also offers an
Angel Commodity Privilege Scheme (ACPS) wherein the investor gets value added and
customized services. Thus, the entire spectrum works towards one goal – Client Satisfaction.
Portfolio Management needs expert guidance so that client can arrange the right opportunities
to the right funds thereby earning good returns and steady growth. Angel is a registered firm
with SEBI for PMS. In PMS the fund manager has the discretionary power to invest and control
the fund. Minimum fund a customer has to invest in any registered PMS is 5lakh. Angel’s
17 | P a g e
Portfolio Management Services (PMS) takes into consideration your risk bearing capacity and
return expectations. After a thorough analysis, Angel’s dedicated Relationship Managers chalk
out investment strategies and avenues that best suit your risk-return appetite. Angel has 3
different schemes of PMS.
Angel Bluechip Fund: The objective of the scheme is to generate capital appreciation in
medium to long term through equity and equity related instruments mainly comprising of large
cap companies. The fund manager of this scheme is Phani Sekhar.
Investment Strategy
Focus on large cap stocks, quality mid cap stocks may be considered.
Shielding investors from cyclical fluctuations.
Combination of top down and bottom up approaches for selecting stocks.
Portfolio comprising growth and value stocks.
Allocation of sectors and stocks to be dynamically structured in tune with changes in
broader market conditions.
Parameters Guiding the Investment Decision
70% allocation to large cap companies.
Exposure to any sector to be less than 25% of the portfolio size.
Exposure to any script to be less than 10% of the portfolio size.
Investor profile
The suggested time horizon for Angel Bulechip Fund is 12-15months, which makes it ideal for
investors with low to moderate risk appetite.
Angel growth Fund: The objective of the scheme is to render capital appreciation in medium to
long term, through equity and equity related instruments largely comprising of mid cap and
small cap companies. The fund manager of this scheme is Phani Sekhar.
Investment Strategy
18 | P a g e
Portfolio comprising growth and value stocks, but strong on growth stocks.
Investor profile
The suggested time horizon for Angel Growth Fund is 15-18months, which makes it ideal for
investors with moderate risk appetite.
Angel Lotus: The newest PMS scheme of Angel is Angel Lotus. In this scheme Angel build
client’s wealth by discovering the hidden gems in the stock market through strong focus on
fundamental analysis and active portfolio management. It is a multi cap PMS scheme. It is a
close ended PMS scheme. The fund manager of this scheme is Rajen Shah.
DEPOSITORY SERVICES
Clients can enjoy the dual benefits of trading and depository services under one roof and
experience efficient, risk-free and prompt depository service. Angel is registered as a
Depository Participant with CDSL.
ANGEL ADVANTAGE
The Angel M Connect service has been launched to allow Retail Investors to access important
data on their mobiles at free of cost, such as:
19 | P a g e
Real time Equity, F&O, Commodities and MF rates on a single platform.
Top 10 Local and Global indices.
Back Office Data i.e. Ledger, Open positions, Holdings, PMS.
Prepaid Brokerage
Prepaid brokerage is a scheme where ANGEL provides the facility of brokerage vouchers to the
prospective clients by giving them special brokerage rate with time validity, in turn taking a
commitment of absolute brokerage amount from them.
Features
E CHOPDA
20 | P a g e
Departmental analysis
Strategic departments at CSO
Angel has its central support office (CSO) situated at Mumbai. All the strategic departments of
Angel are there at the CSO. There are 3 centers of the CSO all situated at Mumbai. The various
departments are given below:
• Risk Management
• Online Surveillance & Central Dealing Desk
• Information Technology
• Operations
• Compliance
• Demat / DP & Pledge
• Help-Desk
Acme Plaza
• Equity Research
• Institutional Dealing
• E-Broking
• Business Development
• Corporate Finance
• Corporate Communication
• Human Resources
• Web Development
• Product Development
Premier House
• Accounts
• Commodities
• Currencies
• Quality Assurance
The major departments at the regional branches of Prince Anwar shah road and Lord Sinha
road(Kolkata) were as follows:
21 | P a g e
DEALING DEPARTMENT: This department was at Lord Sinha road(Kolkata).
Tasks involved: The main task of this department was doing share trading on the customers’
behalf so that the customer has a minimum loss and maximum gain. The dealers were selected
after a rigorous interview. They were provided with computer terminals with software like
ODIN installed into it for the purpose of share trading.
Responsibilities: To keep the customer informed about the decisions regarding trading and
change in his portfolio and to prevent losses. The dealers also had landline telephone in front of
their desks to be in touch with the customer always and inform him/her before taking any
major decision.
KYC DEPARTMENT (KNOW YOUR CUSTOMER): This department was located at Prince Anwar
shah road branch.
Tasks involved: The main task was to fill up and check the form details of the customer, match
each signature and ensure that the customer has signed at all the requisite places, have pasted
photographs wherever required and done all the formalities on paper.
Responsibilities: The major responsibility of this department was to avoid any legal
complication and adhere to the rules and regulation regarding documentation. The department
ensured authenticity and validity of the customer details.
RISK DEPARTMENT: This department was located at Lord Sinha road (Kolkata).
Tasks involved: The major task was to assess the credit worthiness of the client and to decide
on the exposure which could be given to a client. The clients were evaluated according to their
past performance and the department decided whether and how much exposure to be given.
Responsibilities: Ensuring financial safety of the company by not allowing credit to unworthy
customers and also to improve business by providing credit facilities to worthy customers.
22 | P a g e
CHAPTER 3
RESEARCH METHODOLOGY
INTRODUCTION
A research is mainly carried out in order to generate accurate information that helps in decision
making. Research can also be defined as an objective and systematic process of gathering,
recording and analyzing data for aid in making business decisions.
As it is well known that research aids the process of knowledge formation and serves as an
important source of providing guidelines to different business, government and social
organisations, this research work undertaken by me focuses mainly on the idea of investment
preferences of individuals. This research work mainly aims at analyzing the profile of the
investors and what are the different factors that an investor analyses before investing. During
my study I came across the fact that there were a lot of factors influencing investors’ decision
about where to invest. The level of knowledge, awareness about investment avenues, proper
guidance, number of dependants, risk appetite and age were some of the major factors that
significantly influenced the invest preferences.
RESEARCH DESIGN
A research design can be mainly classified into three types depending on the extent of
knowledge and literature already available on the research topic. The three types of research
design are as follows:
1. EXPLORATORY: which is used when the research is carried out for the first time and there is
not any adequate amount of information on the topic
23 | P a g e
to estimate proportions of people in a specified population who behave in a certain way and to
make specific predictions.
The research design of my study is primarily descriptive as a lot of research work has already
been done in the area of investment preferences.
SAMPLE PROFILE:
The sample surveyed for the study was mainly Kolkata based investors especially private sector
employees and government sector employees and businessmen. The data was provided by the
company whom I contacted on phone and also visited to have a face-to-face talk.
Almost 90% of the investors were in the age group of 30-40 and were corporate employees
with high income of 30000-60000. 99% of the investors were male which shows that female
investors are very few in kolkata.
1. Personal interviews
2. Telephonic interviews
24 | P a g e
DATA PROCESSING AND ANALYSIS
Occupation
Government 30 30.0
service
Businessman 11 11.0
self-employed 2 2.0
Out of the 100 respondents, 57 were private sector employees, 30 were in government jobs,
11were businessmen and 2 were self-employed.
Age
25-30 27 27.0
30-35 33 33.0
35-40 28 28.0
above 12 12.0
40
Out of the 100 respondents, 27 were in the age group 25-30, 33 were in the age-group 30-35,
28 were in the age-group 35-40 and 12 were in the age group above 40.
25 | P a g e
Monthly income
Valid
Frequency Percent
10000-20000 3 3.0
20001-30000 17 17.0
30001-40000 29 29.0
40001-50000 32 32.0
50001-60000 13 13.0
60001-70000 6 6.0
Out of the 100 respondents, as many as 32 respondents were in the high-income group of
40000-50000, 29 had 20000-30000 as their monthly income, 17 were in the range of 20000-
30000, 3 in the range of 10000-20000, 13 were in the age group 50000-60000 and only 6 were
in the very high income group as 60000-70000
Valid
Frequency Percent
children's 30 30.0
education
daughter's 8 8.0
marriage
Others 18 18.0
26 | P a g e
Out of the 100 respondents, 27 had buying a house as their main objective, 17 had buying a car,
30 had children’s education, 8 had their daughter’s marriage and 18 had other objectives like
saving for retirement, foreign tour etc.
Investment avenue
Valid
Frequency Percent
About 36% of the respondents were interested in mutual fund, 33% in shares and stocks and
30% in bank fixed deposits, and 1 percent in national savings certificates.
Goal achievement(investment)
Yes 82 82.0
No 2 2.0
can't 16 16.0
say
27 | P a g e
Out of the 100 respondents, 82 believed that their investment planning will help them in
achieving their goals while 2 said they did not believed. As many as 16 were not sure of the fact
that whether they will be able to achieve their goal or not.
yes 94 94.0
no 6 6.0
Out of the 100 respondents 94 said their choice of investment avenues were done keeping in
mind the future objective while only 6 said they did not pay much attention to selecting the
investment avenue for meeting their financial objective.
yes 70 70.0
no 30 30.0
Out of the 100 respondents 70 believed that investing in stocks is a wise decision and 30
believed that it was not.
28 | P a g e
Heard about angel broking
yes 70 70.0
no 30 30.0
Out of the 100 respondents, as many as 70 had heard the name of the company ANGEL
BROKING and only 30 did not hear.
yes 54 54.0
no 46 46.0
Out of the 100 respondents 54 were ready to take more risks to get more returns and 46 were
not ready to take more risks to get returns.
29 | P a g e
Is anxious of stock fluctuation
Freque Valid
ncy Percent
Yes 48 48.0
No 52 52.0
Out of the 100 respondents, as many as 52 were not anxious by stock market fluctuation and
were likely to behave rationally while 48 were anxious about market fluctuation.
30 | P a g e
Future financial objective * Investment avenue Cross tabulation
Investment avenue
national Total
mutual shares and bank fixed savings
fund stocks deposit certificates
buying a house 10 9 8 0 27
buying a car 8 6 2 1 17
children's 9 9 12 0 30
education
daughter's 4 1 3 0 8
marriage
Others 5 8 5 0 18
Total 36 33 30 1 100
Out of the 27 respondents who had buying a house as their main objective, as many as 10
respondents thought investing in mutual funds is the best followed by stocks and shares. Out of
the 30 respondent who had their childrens’ education as primary future financial objective, as
many as 12 respondents thought bank fixed deposit was the best option.
31 | P a g e
Future financial objective * age Cross tabulation
Age
Future buying a 8 9 10 0 27
financial house
objective
buying a car 9 5 2 1 17
children's 6 12 7 5 30
education
daughter's 0 0 5 3 8
marriage
Others 4 7 4 3 18
Total 27 33 28 12 100
Out of 27 people in the age-group 25-30 years as many as 8 people had buying house as their
main objective.
Out of 33 people in the age-group 30-35 years, a majority of 12 people had children’s education
as their main objective followed by buying a house for 9 respondents and 5 were interested in
buying a car. 7 were also interested in other objectives like foreign tour, saving for their parents
etc.
Out of 28 people in the age-group 35-40 years, 10 had their financial objective as buying a
house while 7 respondents had priorities like children’s education. Only 2 were interested in
buying a car.
Out of the 12 people in the age group above 40 years, 3 had some other objectives like saving
for medical expenses etc while 5 had children’s education as main objective followed by 3 who
had daughter’s marriage and an equal number 1 had buying house as his main objective.
32 | P a g e
monthly income * Investment avenue Cross tabulation
Investment avenue
national Total
shares and bank fixed savings
mutual fund stocks deposit certificates
monthly 10000- 2 1 0 0 3
income 20000
20001- 7 3 6 1 17
30000
30001- 10 10 9 0 29
40000
40001- 13 11 8 0 32
50000
50001- 3 4 6 0 13
60000
60001- 1 4 1 0 6
70000
Total 36 33 30 1 100
Out of the 3 respondents with monthly income between 10000-20000, 2 were interested in
mutual fund, people in middle income group of 20000-30000 were more keen on investing in
mutual fund as well as fixed interest bearing securities like bank fixed deposits. Out of 17
people in the age group 20000-30000, 7 were interested in investing in mutual fund and 6 were
interested in bank fixed deposit.
33 | P a g e
LIMITATIONS
1. Unwillingness to talk and share any kind of information
2. Some clients were out of station due to which it was not possible to meet them
3. March-april being end of financial year, many investors were not willing to make fresh
investments or entertain any kind of financial advisory from any broking house.
Mutual fund are a popular source of investment among kolkatans. This shows they want
to invest in shares and prefer the institutional route rather than participating
individually. Popularity of share trading and investing in bank was same. People are
assured of higher returns and want to invest in stocks.
People in the age group (b)25-30 years mainly stated their financial objective as buying a
house or a car. Among the respondents in the age-group (c) 30-35 years, the primary
objective was childrens’ education followed by buying a house and buying a car. Among
the people in age group (d)35-40 years buying a house was the top priority along with
childrens’ education and daughters’ marriage Among the people in age group (e) above
40 years, other objectives like saving for contingency plans and post-retirement
requirements were topmost priority.
Riskless investment avenues like bank FDs and national savings certificate are popular
among people who have childrens’ education as their primary objective. People who
had buying a house as the primary future objective were more keen in investing in
mutual fund and stocks and shares.
People in the high income group 30000-60000 opted for mutual funds and stocks and
shares as major avenue of investment.
Also in general people are more assured of their returns given that they are willing to
take risk, by investing in mutual funds.
Insurance is one product that all investors wanted to opt for in order to cover the life
risk. Otherwise there were very few people who wanted to invest in insurance
34 | P a g e
The people who wanted to invest in equity market mainly were high income group
people mainly working in private sector. Servicemen were apprehensive towards
investing in equity market.
Most of the investors were not anxious toward stock market fluctuation and opted to
keep their cool at times of bullish or bearish trend. So they were unlikely to adopt an
irrational behavior like buying at times of higher valuation and selling at times of bearish
market adding to panic of market.
Investors in Kolkata were ready to take risk and believed that investing in stock is a wise
decision.
More than half of the population surveyed was ready to take risk to get more returns
and therefore they were more interested in stock market.
ANGEL BROKING LTD. has a good name and was a popular brand in the field of providing
investment advices and share trading.
RECOMMENDATIONS
1. Dealers and relationship managers should advise customers to practice patience and
take a rational decision while investing in stock market.
2. Relationship managers who are the companies face for the customers should help the
clients to learn more and more about the stock market by giving them the correct
information.
3. The dealers and company can make an effort to promote SYSTEMATIC INVESTMENT
PLANNIG(SIP) by educating the customers and showing the clients the benefits of that.
4. People in the age group 10000-20000 were not so much interested in investing in stock
market and were apprehensive of losing their money. The broking house should make
an effort to infuse confidence in these investors by giving them right and customized
advice.
35 | P a g e
FUNDAMENTAL ANALYSIS OF TELECOM
SECTOR
INTRODUCTION
WHAT IS FUNDAMENTAL ANALYSIS?
Fundamental Analysis involves examining the economic, financial and other qualitative and
quantitative factors related to a security in order to determine its intrinsic value.
It attempts to study everything that can affect the security's value, including macroeconomic
factors (like the overall economy and industry conditions) and individually specific factors (like
the financial condition and management of companies).
Fundamental analysis, which is also known as quantitative analysis, involves delving into a
company’s financial statements (such as profit and loss account and balance sheet) in order to
study various financial indicators (such as revenues, earnings, liabilities, expenses and assets).
Such analysis is usually carried out by analysts, brokers and savvy investors.
36 | P a g e
4. Price to Sales – P/S
5. Price to Book – P/B
6. Dividend Payout Ratio
7. Dividend Yield
8. Book Value
9. Return on Equity
The first wind of reforms in telecommunications sector came in 1980s when the private sector
was allowed in telecommunications equipment manufacturing. In 1985, Department of
Telecommunications (DOT) was established. It was an exclusive provider of domestic and long-
distance service that would be its own regulator (separate from the postal system). In 1986,
two wholly government-owned companies were created: the Videsh Sanchar Nigam Limited
(VSNL) for international telecommunications and Mahanagar Telephone Nigam Limited (MTNL)
for service in metropolitan areas.
Telecommunication sector in India can be divided into two segments: Fixed Service
Provider (FSPs), and Cellular Services. Fixed line services consist of basic services, national or
domestic long distance and international long distance services. The state operators (BSNL and
MTNL), account for almost 90 per cent of revenues from basic services.
Cellular services can be further divided into two categories: Global System for Mobile
Communications (GSM) and Code Division Multiple Access (CDMA). The GSM sector is
dominated by Airtel, Vodafone-Hutch, and Idea Cellular, while the CDMA sector is dominated
by Reliance and Tata Indicom. Opening up of international and domestic long distance
telephony services are the major growth drivers for cellular industry. Cellular operators get
substantial revenue from these services, and compensate them for reduction in tariffs on
37 | P a g e
airtime, which along with rental was the main source of revenue. The reduction in tariffs for
airtime, national long distance, international long distance, and handset prices has driven
demand.
The much-awaited 3G mobile technology is soon going to enter the Indian telecom market. The
GSM, CDMA, WLL service providers are all upgrading them to provide 3G mobile services.
Along with improvement in telecom services, there is also an improvement in manufacturing. In
the beginning, there were only the Siemens handsets in India but now a whole series of new
handsets, such as Nokia's latest N-series, Sony Ericsson's W-series, Motorola's PDA phones,
Micromax etc. have come up. Touch screen and advanced technological handsets are gaining
popularity. Radio services have also been incorporated in the mobile handsets, along with other
applications like high storage memory, multimedia applications, multimedia games, MP3
Players, video generators, Camera's, etc. The value added services provided by the mobile
service operators contribute more than 10% of the total revenue.
Growth remained robust in the GSM mobile space, with the same growing its subscriber base
by 96 m, thus contributing to about 70% of the total incremental subscriber addition for the
entire Indian telecom market. After a strong 76% YoY increase in subscriptions during FY08, the
GSM industry recorded another good performance during FY08, growing subscriber base by
50% YoY to about 289 m.
38 | P a g e
Increasing choice and one of the lowest tariffs in the world have made the cellular services in
India an attractive proposition for the average consumer. The segment’s subscriber base has
grown by over 50% YoY in FY09. Policy measures like lowering of taxes on the cellular industry
and benefits of enhanced FDI limits shall further the prospects of the cellular industry
The leading cellular service providers have the following number of subscribers as in FY 09:
Aircel 48 lakhs
SOURCE:www.trai.gov.in
39 | P a g e
Bharti Airtel has the largest customer base with 31% market share, followed by Hutch and BSNL
with each holding 22% market share.
Changing Scenario
The Indian telecommunications has been zooming up the growth curve at a feverish pace,
emerging as one of the key sectors responsible for India's resurgent economic growth. India is
set to surpass US to become the second largest wireless network in the world with a subscriber
base of over 300 million by April, according to the Telecom Regulatory Authority of India (Trai).
The month of April 2009 saw India’ wireless subscriber base that currently stands at 250.93
million surpassing that of the US to become the second wireless network in the world.
The year 2008 saw India achieving significant distinctions: having the world's lowest call rates
(2-3 US cents), the fastest growth in the number of subscribers (15.31 million in 4 months), the
fastest sale of million mobile phones (in a week), the world's cheapest mobile handset (US$
17.2) and the world's most affordable color phone (US$ 27.42) and largest sale of mobile
handsets (in the third quarter).
Segment-wise growth
Wireless segment has emerged as the preferred mode of telephone service by the consumers,
reflected in the rising share of mobile phone connections to total connections. The share of
mobile phones has increased from 71.69 per cent at the end of March 2007 to 87.29 per cent at
the end of April 2009. While total mobile subscriber base was 269.3 million, wire line subscriber
base was 39.21 million. Consequently, overall tele-density has increased to 26.89 per cent at
the end of April 2009.
In fact, since 1999, mobile subscriber base has been growing at a CAGR of around 85 per cent.
And, while about 8 million new subscribers are being added every month in mobile segment,
there has been a decline in the total number of wire line subscribers.
40 | P a g e
Also, private sector has become the dominant player in the industry. While public sector
companies added 53.6 million subscribers during 1998-2008, private companies have added a
whopping 133.58 million subscribers during the same period.
The dominance has been much more pronounced in the mobile market, where private
operators have added 124.68 million subscribers, while public sector operators added only
31.79 million subscribers.
Investment Growth
The booming domestic telecom market has been attracting accelerating amount of investment.
In fact, the surge in mobile services market is likely to see investment worth about US$ 24
billion by 2010, going by industry estimates owing to the growing number of mobile subscribers
which is estimated to increase to 60 billion by 2012, according to Standard Chartered Bank,
implying a mobile in the hands of every second person in the country.
The cumulative FDI inflows from April 2000 to December 2008 have been US$ 3.62 billion,
accounting for 7.99 per cent of the total FDI inflows into the country. In fact, the surge in
mobile services market is likely to see investment worth about US$ 24 billion by 2010, going by
industry estimates. This is understandable, when seen that the number of mobile subscribers is
estimated to increase to 60 billion by 2012, according to Standard Chartered Bank, implying a
mobile in the hands of every second person in the country.
Buoyed by the rapid surge in the subscriber base, huge investments are being made into this
industry.
Bharti Airtel
Business profile
Established in 1995 by Sunil Mittal as a Public Limited Company, Airtel is the largest telecom
service provider in Indian telecom sector. With market capitalization of over Rs. 1,360 billion,
Airtel has 31% of total market share of GSM service providers. Providing GSM services in all the
23 circles, Airtel was the first private player in telecom sector to connect all states of India. Also,
Airtel is the first mobile service provider to introduce the lifetime prepaid services and
electronic recharge systems.After establishing itself in the domestic market, Airtel is now
spreading its wings in US by providing its mobile service under the name 'CALLHOME' to the
NRIs.
Bharti Airtel is one of India's leading private sector providers of telecommunications services
based on an aggregate of 64,268,047 customers as on March 31, 2008, consisting of 61,984,721
GSM mobile and 2,283,326 Bharti Telemedia subscribers.
42 | P a g e
The businesses at Bharti Airtel have been structured into three individual strategic business
units (SBU’s) - mobile services, telemedia services (ATS) & enterprise services. The mobile
services group provides GSM mobile services across India in 23 telecom circles, while the ATS
business group provides broadband & telephone services in 94 cities. The enterprise services
group has two sub-units - carriers (long distance services) and services to corporate. All these
services are provided under the Airtel brand.
The 700-million strong rural markets in India is the biggest single market in the world and Airtel
is rapidly expanding its footprint in the rural areas of the country. It has already connected over
3.2-lakh villages and plans to reach 5 lakh by 2010.
This rapid roll out is witnessing a large number of customers joining Airtel’s network from the
rural areas of the country.
Company shares are listed on The Stock Exchange, Mumbai (BSE) and The National Stock
Exchange of India Limited (NSE).
RECENT NEWS
- Economic Times ‘Company of the year 2007’ award for corporate excellence.
- Outlook Money-NDTV Profit award in the Best Value Creator category in October
- Ranked 3rd globally for best returns to the shareholders by the Business Week Magazine
- Airtel was chosen as the second most trusted service brand in India in the
Prestigious ‘Most Trusted Brands 2007 Survey’ conducted by the Economic Times
Brand Equity.
43 | P a g e
-Bharti Airtel has won the CNBC-TV18 India Business Leader Award for the Outstanding
Company of the year, 2007
Bharti Airtel, the country’s largest telecommunication company, won 3G spectrum in 13 circles.
Of these, it ranks first in seven circles and second in four circles.
Reliance Communications
Business Profile
Established in 2002, Reliance communication is the wholly owned subsidiary of Anil Dhirubhai
Ambani Group of Companies providing the telecommunication services.
Reliance offers prepaid and postpaid mobile services with R-world and fixed line services with
broadband services. Having its operations in 673 cities, Reliance Communications offers a wide
range of telephony services. The company's business line varies from providing Fixed Line
Telephony services to wireless mobile telephony services.
Reliance is the only telecom company that is providing mobile services over both- CDMA and
GSM networks. With an optical fiber network of 80,000 kms, the company aims at providing
best services to its customers. It also has 15,000 Base Transceiver Stations across the country
44 | P a g e
providing reliable wireless network, it is India’s leading integrated telecommunication company
with over 48 million customers.
Reliance Mobile (formerly Reliance India Mobile), launched on 28 December 2002, coinciding
with the joyous occasion of the late Dhirubhai Ambani’s 70th birthday, was among the initial
initiatives of Reliance Communications. It marked the auspicious beginning of Dhirubhai’s
dream of ushering in a digital revolution in India. Today, they can proudly claim that we were
instrumental in harnessing the true power of information and communication, by bestowing it
in the hands of the common man at affordable rates.
Recent developments
-Reliance Globalcom acquires U.K. based Global Managed Network Services provider VANCO
Group Limited
Data presentation
Bharti airtel
45 | P a g e
Annual results in brief (Rs crore)
Stock adjustment - - -
Raw material - - -
Excise - - -
Expenses capitalized - - -
Provisions made - - -
46 | P a g e
Taxation 728.35 568.15 273.71
Balance sheet
Mar ' 09 Mar ' 08 Mar ' 07
Sources of funds
Owner's fund
Loan funds
47 | P a g e
Secured loans 52.42 266.45 2,863.37
Uses of funds
Fixed assets
Notes:
48 | P a g e
Number of equity shares outstanding
18979.07 18959.34 18938.79
(Lacs)
Book value (excl rev res) per share (Rs) 60.17 38.67 24.12
Profitability ratios
Leverage ratios
49 | P a g e
Total debt/equity 0.46 0.65 1.10
Liquidity ratios
Payout ratios
Coverage ratios
Component ratios
50 | P a g e
General observation
Sales: - Sales figures of 2009 have shown an increase by 44.45% as compared to 2008
figures and an increase by 129% as compared to 2007 figures. Overall there was
significant increase in sales and it was reflected in the figures of gross profit as well as
net profit also.
Net profit: - The Net profit has increased by 55% as compared to 2008 figures and an
increase by 210% as compared to 2007 figures. There was constant increase in the net
profit of the company because of the performance and services offered to the
customers.
Total debt/equity: - The figure shows that there was continuous decrease in the total
debt of the company. A low ratio will quite satisfactory from creditor’s angle and there
is a good scope for borrowing of funds according to equity capital of the company. Low
ratio may not be very much satisfactory for shareholders because the company is
sacrificing the benefits of trading on equity in this case.
EPS :- Earnings per share in 2006 was around 6.53 times which rose to around 10.62
times in 2007 and increased to about 21.27 times in 2008 and increased to about 32.90
times in 2009. EPS is one of the criteria of measuring the performance of a company. If
earnings per share increases the possibility of a higher dividend paid by the company
increases.
Secured and unsecured loans: - There was vast decrease in the secured loans and
significant increase in the unsecured loans. It will increase the interest burden on the
net profit of the company. It was reflected in the annual results of the company that
interest amount is increased by 90% as compared to 2008 interest figures and by 115%
as compared to 2007 figures.
Current ratio: - current ratio has in constant position from 2006-08 but it also shows
that the liquidity position has to be improved for achieving the standard ratio i.e. 2:1.
51 | P a g e
Book value: - there was very good improvement in the book value of the company,
which reflects the amount remaining for each equity share at the time of winding up.
Analysis
10253.18
483.71
= 21.196
= 798.7
32.90
= 24.276
52 | P a g e
Reliance Communications
Stock adjustment - -
Raw material - -
Excise - -
Expenses capitalized - -
53 | P a g e
Other expenses 7,675.08 4,444.82
Provisions made - -
Mar ' 09
Sources of funds
Owner's fund
54 | P a g e
Reserves & surplus 19,503.23
Loan funds
Total 35,093.38
Uses of funds
Fixed assets
Investments 5,434.43
Total 35,093.38
Notes:
55 | P a g e
Market value of quoted investments -
Mar ' 09
Profitability ratios
56 | P a g e
Leverage ratios
Liquidity ratios
Payout ratios
Coverage ratios
Component ratios
57 | P a g e
General observation
Sales: - Sales figures of 2009 have shown an increase by 14.42% as compared to 2008
figures. Overall there was good stability in sales and it was reflected in the figures of
gross profit as well as net profit also.
Net profit/loss: - The Net profit figures have improved by 7.37% as compared to 2008
figures. There was good stability in the net profit as well as sales figures of the company.
Total debt/equity: - The figure shows that there was good stability in the total debt of
the company and there is good scope for borrowings. A low ratio will quite satisfactory
from creditor’s angle and there is a good scope for borrowing of funds as per the equity
capital of the company.
EPS: - Earnings per share in 2007 were around 8.42 times which rose to around 11.78
times in 2008 and then improved to about 12.53 times in 2009. If earnings per share
improved then the possibility of a higher dividend paid by the company increases.
Secured and Unsecured loans: - There was
sharp increase in the unsecured loans and the secured loans because company was new
at that time in 2008. It will increase the interest burden on the net profit of the
company. Still company maintains good EPS as well as net profit margin also.
Current ratio: - Current ratio shows that the company has trying to maintain the current
ratio standard. Current ratio was below standard which need to increase in the current
assets of the company or decrease in the current liabilities of the company.
Book value: - Book value of the company was in very good position. The book value
position in the ratio chart shows that the company has good amount of total assets as
compared to total liabilities. Book value reflects the amount remaining for each equity
share at the time of winding up.
Analysis
58 | P a g e
Interest coverage ratio :-
= 4447.75
445.17
= 9.991
= 500.65
12.53
= 39.956
= 39.956
100.39
= 0.398
59 | P a g e
FINDINGS AND COMPARISON WITH OTHER MAJOR
PLAYERS
Airtel Idea TTML Reliance
Observation
Sales: - Sales figures of 2009 have shown that idea communication has very good
progress in the sales during the current year, overall there was significant increase in
sales and it was reflected in the figures of gross profit as well as net profit also.
Net profit: - The Net profit figures shown that net profit of idea communication is
definitely high than other competing companies. There was constant increase in the net
profit of the company because of the performance and services offered to the
customers.
Total debt/equity: - The figure shows that there was high ratio of idea communication
and lowest was TTML. A low ratio will quite satisfactory from creditor’s angle and there
60 | P a g e
is a good scope for borrowing of funds according to equity capital of the company. Low
ratio may not be very much satisfactory for shareholders because the company is
sacrificing the benefits of trading on equity in this case.
EPS: - Earnings per share of AIRTEL and RELIANCE communication are quite satisfactory
from shareholders angel. EPS is one of the criteria of measuring the performance of a
company. If earnings per share increases the possibility of a higher dividend paid by the
company increases.
Secured and unsecured loans: - This criterion was tested by using the interest figures of
the companies. By calculating the percentage increase and decrease in the interest
amount we get the exact position of loans figures of the companies. Loans will increase
the interest burden on the net profit of the company. It was reflected in the annual
results of the company.
Current ratio: - current ratio has been maintained by RELIANCE and up to some extent
IDEA also. It shows that the liquidity position of the companies achieving the standard
ratio i.e. 2:1.
Book value: - there was very good improvement in the book value of the RELIANCE and
AIRTEL communications, which reflects the amount remaining for each equity share at
the time of winding up.
Interest coverage: - interest coverage ratio of the TTML is not at all satisfactory it
indicates that profits are just equal to interest. Ratios of other companies are quite high
it means margin for creditors and lenders are very high.
Price to Earning ratio: - It indicates the market value of every rupee of earnings.
So taking into consideration the above ratios & various tools of fundamental analysis we can
say the following preference should be made in order.
Idea Communication
Bharti Airtel
Reliance Communication
Tata Teleservices Maharashtra Limited (TTML)
61 | P a g e
RECOMMENDATIONS
TO INVESTORS:-
1) On the basis of company analysis, investors can be suggested to invest in all the three
companies with exception of TTML.
2) The fundamentals of all the companies are very strong, with exception of TTML.
5) Due to certain new norms laid down by the government ( delay in lauch of 3G facility,
Introduction of 1ps/sec billing system, etc) , investors should wait for some time and then
invest in this sector.
63 | P a g e
ANNEXURES
QUESTIONNAIRE:
NAME OF THE RESPONDENT:
OCCUPATION-
1. AGE:
(a)20-25 (b)25-30 (c)30-35 (d)35-40 (e)above 40
2. MONTHLY INCOME:
(1)Buying a house (2) buying a car (3) children’s education (4)daughters' marriage
(5)others
(1)LIC (2) Mutual fund (3)shares and stocks (4)bank fixed deposit (5) national savings certificates
5. Do you think the investment will help you achieve the goal?
6. The investment avenues you chose was done only after seeing your future objective?
64 | P a g e
(1) Yes (2) no
9. Do you think you are ready to take more risk for getting more returns?
65 | P a g e
BIBLIOGRAPHY
66 | P a g e
67 | P a g e