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Bring My Number to Cricket

We make it easy to bring your number to Cricket. Whether you're a new
customer or you want to add a line to your existing Cricket account, we
make it simple to port (transfer) your number in.

How Bringing Your Number Works

When you place an online order, you'll need to provide your current
wireless account information at checkout. We'll contact your current
service provider to confirm we can bring your number to Cricket. The info
you provide must match your current service provider's records exactly. If
there is a mismatch in the data, the number transfer will be delayed. Here
are some quick tips that may be helpful:

When you're ordering new wireless service online, choose Bring My

Number and enter the phone number you wish to bring to Cricket.

At step 3 of checkout (Bringing Your Number), you'll need to enter the

required current wireless account information. Be sure to enter it
correctly the first time so we can process the request.

What You Need to Bring Your Number:

You'll need the following information

Current wireless account number

Current account PIN, password, or passcode

Last four digits of your Social Security Number

Billing ZIP code on account

We'll ship your new phone or SIM card. Once it arrives, you will be able
to activate your service and complete your transfer.

What to Expect
We'll collect your account information when you order new service and
begin working with your current carrier to approve the number transfer.
We won't officially bring your phone number to Cricket until you activate.
Here are a few things you'll want to know:
 If we can't confirm your transfer immediately, we'll work with your
current wireless company and email you when we have an update. (0)
Please check your email in case we need you to take additional steps.
Your current service will continue to work until you activate.

Don't cancel your current wireless service. Your number must be active
so we can bring it to Cricket.

We'll contact you if we need help bringing your number.

When you activate, you may have what we call "mixed service" for up
to 4 hours. This means that your old device may receive calls while your
new device can make calls. This is due to the time it takes for your
phone number to move through all the systems between your current
wireless company and Cricket.

SMS/MMS messages could take up to 8 hours to work properly while

this happens.

Data will work on your new phone immediately after you activate.

Numbers That We Can't Bring to Cricket

Some numbers are not eligible to be transferred to Cricket:

Canceled

Disconnected

Home phone

International

Toll-free

VoIP (voice over IP) numbers, such as Skype or Google Voice

Numbers from some smaller wireless companies that have opted out of
the number transfer process
If you can't bring your number to Cricket, you can always get a new
Cricket number.

If you need assistance with this process at any time, please call or
chat with Customer Support.

FAQs About Transferring Cell Phone

Numbers

Can I bring my number after I set up service

.

with Cricket?

What happens during a number transfer?

.
I just brought my number to Cricket, but my

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data isn't working. What should I do?

What if I can't bring my number? .

If your number can't be transferred, you can still join the Cricket
network by starting a new order. You just need to select a new Cricket
number during the checkout process.

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