Page No.

: Page 1 of 4
Quality Manual Revision No.: 0

MUNTINLUPA DISASTER RISK REDUCTION Effectivity:

AND MANGEMENT OFFICE

DRRM Office Certification

Process
CUSTOMERS

•Citizens
•Walk-in clients
INPUTS

• Copy of Transfer
Certificate of Title
(TCT)
• Tax Declaration
OUTPUTS
• Deed of
Sale/Contract of DRRM Office Process:
Lease
• Boring/Soil Stability  Prepare and Review 1. Fault
Test* for 3-storey &  Schedule of Inspection Certificate
up  Inspection
 Verification of QGIS
• Vicinity Map/Location
 Prepare and Process
Map
• Barangay Clearance
• Homeowners’
Association
Clearance
• Barangay Resolution
• DENR Admin Order
(DAO 2008-28)
Geological Hazard
Assessment* for new
developments*
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Quality Manual Revision No.: 0

MUNTINLUPA DISASTER RISK REDUCTION Effectivity:

AND MANGEMENT OFFICE

Muntinlupa City Rescue

Operations

CLIENTS

•Citizens
• Other
Departments/Offices
•Walk-in clients
Muntinlupa City Rescue
INPUTS OUTPUTS
Operations

 Patient Transport
Service
 Medical Emergency
Client Response Client
Needs  Technical Response Satisfaction
 Animal Response
 Medical Standby
 Education and Training
Service

Information Education Campaign

Forward request for

training/drill/seminar Client
DRRMO to intended/targeted Perform training/
Satisfaction
drill/seminar
clients
Needs

If Yes to the
Wait for
Schedule
response and conduct initial
follow up meeting for
preparation

Then if no
reschedule
 Page No.: Page 3 of 4
Quality Manual Revision No.: 0

MUNTINLUPA DISASTER RISK REDUCTION Effectivity:

AND MANGEMENT OFFICE

FAULT CERTIFICATE

Client
Checking of Issuance of
Client
documents Certificate Satisfaction
Needs

Actual Site Verification QGIS

Inspection Processing of
Certificate

Trainings/Seminars/Earthquake/Fire Drills

Client
Receiving of Scheduling
Client
Requests Satisfaction

Needs

Process
Interview the approval of letter
client and ask request from
letter request Department OIC
 Page No.: Page 4 of 4
Quality Manual Revision No.: 0

MUNTINLUPA DISASTER RISK REDUCTION Effectivity:

AND MANGEMENT OFFICE

Emergency Response Threats to Disaster

such as Fire, Landslide, Chemical Spills and
other related Multi-Hazard events

Receive tel
Mobilization to
callers/Radio
Client messages/Incom scene location Client

ing information Satisfaction

Needs

Prepare PPE,
Emergency Tools Equipment
planning to & Response
scene Vehicle