Effect of Consumer Demographics and Risk Factors On Online Purchasing Intention - With Special Reference To CUSAT. - Google Forms

2/27/2020 Effect of Consumer Demographics and Risk Factors on Online Purchasing Intention - with special reference to CUSAT.
E ect of Consumer Demographics and

Risk Factors on Online Purchasing Intention
- with special reference to CUSAT.
Hi..
I am Sreevishnu V, pursuing MBA in Operations and Marketing, from School of Management

Studies CUSAT.
This survey is intended to obtain valuable data for the completion of my MBA Project (IRS). The
data collected will be trated as confidential and will be used for academic purpose only.
The form contains 2 sections.
Kindly fill the form and give appropriate responses.
Thank you for your time.

* Required
1. Name *
2. Gender *
Mark only one oval.
Female
Male
https://docs.google.com/forms/d/1ydaVYcvot6TWGSP9RGNxvx23lxwRzxL8cIZtEHm2-OE/edit 1/9
3. Age *
Mark only one oval.
20-29 years
30-39 years
40 and above
4. Occupation *
Mark only one oval.
Student
Government Sector
Private Sector
Self Employed
Unemployed
5. Education *
Mark only one oval.
SSLC OR BELOW
HSC
UG
PG
6. Monthly Income *
Mark only one oval.
Below 5,000
5,000-15,000
15,001-25,000
25,001-35,000
Above 35,000
Effect of Consumer Demographics and Risk Factors on Online Purchasing Intention -

with special reference to CUSAT.
Please read the statements and mark the response that fits you correctly.
Please rate them on 5 point scale.
1=Strongly Disagree
2=Disagree
3=Neutral
4=agree
5=Strongly Agree
7. I hesitate to shop online as there is a high risk of receiving malfunctioning

merchandiser. *
Mark only one oval.
1 2 3 4 5
Strongly Disagree Strongly Agree
8. It is hard to judge the quality of the merchandiser over the internet. *
Mark only one oval.
1 2 3 4 5
9. I feel that there will be difficulty in settling disputes when I shop online (e.g. while
exchanging products). *
Mark only one oval.
1 2 3 4 5
10. I might not get what I ordered through online shopping. *
Mark only one oval.
1 2 3 4 5
11. I might receive malfunctioning merchandiser. *
Mark only one oval.
1 2 3 4 5
12. I might not receive the product ordered online. *
Mark only one oval.
1 2 3 4 5
13. I do not shop online because of non-availability of reliable & well-equipped shipper.
*
Mark only one oval.
1 2 3 4 5
14. I feel that my credit card details may be compromised and misused if I shop online.
*
Mark only one oval.
1 2 3 4 5
15. I might get overcharged if I shop online as the retailer has my credit card
information. *
Mark only one oval.
1 2 3 4 5
16. I feel that my personal information given to retailer may be compromised to third
party. *
Mark only one oval.
1 2 3 4 5
17. Shopping online is risky because of a lack of strict cyber laws in place to punish
frauds and hackers. *
Mark only one oval.
1 2 3 4 5
18. I buy from online stores only if they are visually appealing and have a well-
organized appearance. *
Mark only one oval.
1 2 3 4 5
19. I buy from online stores only if the navigation flow is user friendly. *
Mark only one oval.
1 2 3 4 5
20. I buy from online stores only if the site content is easy for me to understand and
the information provided is relevant. *
Mark only one oval.
1 2 3 4 5
21. I buy from online stores only if they have an easy and error free ordering and
transaction procedure. *
Mark only one oval.
1 2 3 4 5
22. I am concerned that the information I submit on the Internet could be misused. *
Mark only one oval.
1 2 3 4 5
23. I am concerned that a person can find private information about me on the
Internet. *
Mark only one oval.
1 2 3 4 5
24. I am concerned about submitting information on the Internet, because of what

others might do with it. *
Mark only one oval.
1 2 3 4 5
25. I am concerned about submitting information on the Internet, because it could be

used in a way I did not foresee. *
Mark only one oval.
1 2 3 4 5
26. It's likely that I make purchases on the Internet in the future. *
Mark only one oval.
1 2 3 4 5
27. It's possible that I make purchases on the Internet in the future. *
Mark only one oval.
1 2 3 4 5
28. It's probable that I make purchases on the Internet in the future. *
Mark only one oval.
1 2 3 4 5
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2/27/2020 Effect of Consumer Demographics and Risk Factors on Online Purchasing Intention - with special reference to CUSAT.

E ect of Consumer Demographics and

I am Sreevishnu V, pursuing MBA in Operations and Marketing, from School of Management

The form contains 2 sections.

Kindly fill the form and give appropriate responses.

Thank you for your time.

Mark only one oval.

Mark only one oval.

Mark only one oval.

Mark only one oval.

Mark only one oval.