Singapore’s Experience in the Supply of NEWater through a

Secondary Distribution System

David Loh
Assistant Director, NEWater Business Development
PUB Singapore 1
Overview
Background

The Journey

NEWater Production Process

Marketing Strategies

Network and Infrastructure

Challenges

Singapore International Water Week

2
Overview
Background

The Journey

NEWater Production Process

Marketing Strategies

Network and Infrastructure

Challenges

Singapore International Water Week

3
 Country
Information

Singapore
Land Area 710 km2
Population 4.99 mil
Average Annual Rainfall 2,400 mm
Average Water Demand 1.6 mil m3/day
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 PUB : Part of Singapore’s MEWR Family

To deliver and sustain a clean and healthy environment and water

resources for all in Singapore.

To ensure a sustainable quality To ensure an efficient, adequate and

environment in Singapore sustainable supply of water
™ Clean Land ™ Water Supply
™ Clean Air ™ Used Water
™ Public Health ™ Drainage

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6
Corporate Video

7
4 National Taps
Imported water
(Johor) NEWater

Local
catchment Desalinated
water water

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Third National Tap: NEWater

• High-grade reclaimed water

produced from treated used water

• Purified using advanced membrane

technologies

• Quality exceeds drinking water

standards stipulated by WHO and
USEPA

9
Overview
Background

The Journey

NEWater Production Process

Marketing Strategies

Network and Infrastructure

Challenges

Singapore International Water Week

10
 Why NEWater ?

Strategic Intent
• To promote the use of NEWater for non potable usage. This will free up large
amounts of PUB water for other potable purposes.

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 Singapore Water Demand

Domestic Non-domestic
(Residential) (Commercial &
Industries)
- showering - Steam generation in
- food preparation petrochemical complex
- drinking, etc - UPW in wafer fabrication
plant
- process use in
manufacturing plants
- cooling towers in
commercial buildings &
shopping centres

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 Singapore Water Demand
Industrial
Water

Domestic Non-domestic
(Residential) (Commercial &
Industries)
- showering - Steam generation in
- food preparation petrochemical complex
- drinking, etc - UPW in wafer fabrication
plant
- process use in
manufacturing plants
- cooling towers in
commercial buildings &
shopping centres

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 Singapore Water Demand
Industrial
Water

NEWater

Domestic Non-domestic
(Residential) (Commercial &
Industries)
- showering - Steam generation in
- food preparation petrochemical complex
- drinking, etc - UPW in wafer fabrication
plant
- process use in
manufacturing plants
- cooling towers in
commercial buildings &
shopping centres

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 Examples of Non-Potable Water Usage
Examples • Others
- general washing
- toilet flushing, etc

• Cooling towers
- hospitals
- commercial buildings
• Processes - institutions, etc
- wafer fabrication
- petrochemical
- power plants,
- manufacturing, etc

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Why NEWater ?

Strategic Intent
• To promote the use of NEWater for non potable usage. This will free up large
amounts of PUB water for other potable purposes.

2020 Plan
• To expand NEWater in order to meet 40% of Singapore’s total water needs.

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Timeline
The Journey
to conserve potable water
Birth of reclaiming for non-potable use
used water
to close the water loop
2010

Completion of
1972 NEWater first 2007 Changi NF(50 mgd)
supplied to all
wafer fabs
Completion of Ulu
2003/04 Pandan NF(32 mgd)

Completion of
2002 Seletar NF(5 mgd)

Completion of:
2001 •Bedok NF(7 mgd) 18 mgd
•Kranji NF(9 mgd) 17 mgd
PUB embarked
1998 on the NEWater
initiative

More affordable cost of

membrane technology
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The Journey
NEWater Factories
Bedok NEWater Kranji NEWater Seletar NEWater
Factory Factory Factory

Jan 2003 Jan 2003

Bedok NEWater Factory (7 mgd)
Æ expanded to 18 mgd
Changi NEWater Factory
Jan 2004
Kranji NEWater Factory (9 mgd)
Seletar NEWater Factory (5mgd)
Æ expanded to 17 mgd
Ulu Pandan
NEWater Factory

Year 2010 Mar 2007

Changi NEWater Factory (50mgd) - DBOO Ulu Pandan NEWater Factory (32 mgd)- DBOO

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Overview
Background

The Journey

NEWater Production Process

Marketing Strategies

Network and Infrastructure

Challenges

Singapore International Water Week

19
NEWater Production Process

Microfiltration Reverse Osmosis

• Filter out & retained • RO water free from

unwanted particles etc. virus & bacteria.
Treated Effluent

Ultraviolet Disinfection
NEWater • UV to disinfect product
water.

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Overview
Background

The Journey

NEWater Production Process

Marketing Strategies

Network and Infrastructure

Challenges

Singapore International Water Week

21
Marketing Strategies

™ Switch existing customers using potable water for

non-potable use by:
Target high-demand users
Target densely populated areas

™ Supply to new development

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Marketing Strategies
1. Target customers with high non-potable water demand eg.
wafer fabrication plants in Bedok area
Wafer fab customers (high demand)
2. ‘pick up’ other customers Other manufacturing customers or
along the way commercial buildings (low demand)

Bedok
NF

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 Marketing Strategies

™ Target densely populated areas (industrial/commercial)

to develop a customer cluster eg. Orchard road

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Marketing Strategies

Supply to new developments

All new commercial and industrial development
proposals are required to provide a dedicated NEWater
pipe system.

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Overview
Background

The Journey

NEWater Production Process

Marketing Strategies

Network and Infrastructure

Challenges

Singapore International Water Week

26
Network and Infrastructure
N

Kranji
NF Woodlands
NEWater SR

Seletar
NF

Tampines
NEWater SR

Ulu
Pandan
JIWW NF
Bedok Changi NF
NF

LEGEND
Kent Ridge
NEWater SR
EXISTING NEWater PIPELINES

PROPOSED NEWater PIPELINES

PROPOSED NIP LINES

Pulau
Bukom PROPOSED NEWater SERVICE
RESERVOIR AT MANDAI HILL 68

EXISTING NEWater SERVICE RESERVOIR

EXISTING NEWater FACTORY

NEWater & Industrial Water T & D NETWORK INDUSTRIAL WATER PIPELINES

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Network and Infrastructure
N

™ Total NEWater network

Kranji
NF
~ 360 km
Woodlands

™ NEWater Infrastructure Plan (NIP)

NEWater SR

Seletar

¾ 87km of transmission pipelines (2200 mm dia) from Changi NF in

NF

the east to Jurong in the west via Bedok, Kranji and Seletar
clusters Tampines
NEWater SR

¾ supply an additionalUlu50 mgd by 2010

Pandan
JIWW NF
Bedok Changi NF
NF

™ Important part of Singapore’s integrated water

management Kent Ridge
NEWater SR

¾ linking all the NEWater factories

¾ managing NEWater demand as a whole
Pulau
Bukom

¾ increasing the reliability of supply

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Overview
Background

The Journey

NEWater Production Process

Marketing Strategies

Network and Infrastructure

Challenges

Singapore International Water Week

29
Challenges
™ Bulk of the non-potable water demand already taken up by Wafer Fabs
and Manufacturing (Petrochemicals, Chemical and Electronics)

™ Remaining potential users, although high in numbers but have relatively

smaller demands

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Challenges

Continuing Education
Public Perception

Convert more PW to NW
Industries’
Acceptance

Demand Management

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Challenges

Continuing Education
Public Perception

Convert more PW to NW
Industries’
Acceptance

Demand Management

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Overview
Overview
Background

The Journey

NEWater Production Process

Marketing Strategies

Network and Infrastructure

Challenges

Singapore International Water Week

33
About Singapore International Water Week
The global platform for water solutions
• Brings together policymakers, industry leaders, experts and practitioners
• Address challenges, showcase technologies, discover opportunities &
celebrate achievements

Key programmes :
1. Water Leaders Summit
2. Water Convention
3. Water Expo
4. Business Forums
5. Lee Kuan Yew Water Prize

Organised by : Singapore International Water Week Pte Ltd, a company set up by

PUB
And Ministry of the Environment and Water Resources
Singapore International Water Week 2009
• More than 10,000 attendees from 82 countries including the Crown Prince of Orange,
Ministers from Middle-East, Australia, China, Brunei, India, President ADB, VP World Bank,
President / Chairman /CEOs of water companies

• 12,000 m2 of covered exhibition space with more than 400 exhibiting companies from
28 countries including Siemens, CH2MHill, B&V, CDM, Veolia, Suez

• 28 new products launched for the very first time in Asia or the World

• S$2.2 billion worth of business deals inked during the week

• 76 co-located events including 7th Ministers Forum on Infrastructure Development in the

Asia Pacific Region, 6th International Water Association Leading Edge Conference

• 911 media stories were generated from Sep 2008 to July 2009
Singapore International Water Week 2010
Date: 28 June 2010 – 2 July 2010

Theme :
Sustainable Water Solutions for Cities : Sustainable Cities
– Clean & Affordable Water

Venue : Suntec Singapore

Expecting 12,000 participants from all over the world

Other Key Events held during the Water Week:

– The second World Cities Summit
– The first Asia Pacific Water Minister’s Forum
– The United Nations Secretary-General’s Advisory Board
on Water and Sanitation 14th Board meeting
Why attend Singapore International Water Week ?
• One of the largest and most important water event in world

• Network and meet key decision makers, Ministers, government dignitaries and
leaders from the global water industry

• Exchange and share valuable knowledge and experiences on practical, cost

effective and sustainable solutions for growing cities around the world

• Discover the latest water developments and business opportunities from

emerging markets such as China, Southeast Asia, Middle East and India

• See the widest range of products, services and technologies from around the
world

• Celebrate water achievement with the Lee Kuan Kew Water Prize Winner
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5 Strategic Partners :
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Water Prize Sponsor :

Supporting International Organisations:

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 Visit us at
www.siww.com.sg
41