DAFTAR ISI Halaman

JUDUL
LEMBAR PENGESAHAN DOSEN PEMBIMBING DAN PIMPINAN
PROGRAM STUDI........................................................................................ i
LEMBAR PERNYATAAN KEABSAHAN.................................................... iii
ABSTRACT........................................................................................................ iv
ABSTRAK......................................................................................................... v
KATA PENGANTAR....................................................................................... vi
DAFTAR ISI...................................................................................................... ix
DAFTAR TABEL.............................................................................................. xiii
DAFTAR GAMBAR......................................................................................... xv
DAFTAR LAMPIRAN..................................................................................... xvi
BAB I PENDAHULUAN............................................................................. 1
1.1 Latar Belakang Masalah............................................................. 1
1.2 Identifikasi Masalah................................................................... 10
1.3 Pembatasan Masalah.................................................................. 11
1.4 Rumusan Masalah...................................................................... 11
1.5 Tujuan Penelitian........................................................................ 11
1.6 Manfaat Penelitian...................................................................... 12
BAB II KAJIAN TEORITIK........................................................................ 13
2.1 Deskripsi Teoritik...................................................................... 13
2.1.1 Kinerja Karyawan............................................................ 13
2.1.1.1 Pengertian Kinerja Karyawan.............................. 14
2.1.1.2 Penilaian Kinerja................................................. 14
2.1.1.3 Karakteristik Kinerja Karyawan.......................... 18
2.1.1.4 Faktor-faktor yang Mempengaruhi Kinerja
Karyawan............................................................. 20
2.1.1.5 Indikator Kinerja................................................. 21
2.1.2 Lingkungan Kerja Karyawan............................................ 24

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 2.1.2.1 Pengertian Lingkungan Kerja Karyawan............. 24
2.1.2.2 Jenis-jenis Lingkungan Kerja............................... 25
2.1.2.3 Faktor-faktor yang Mempengaruhi Lingkungan
Kerja Karyawan................................................... 27
2.1.2.4 Manfaat Lingkungan Kerja.................................. 28
2.1.2.5 Indikator Lingkungan Kerja................................. 29
2.1.3 Stres Kerja........................................................................ 32
2.1.3.1 Pengertian Stres Kerja.......................................... 32
2.1.3.2 Penyebeb Stres Kerja........................................... 34
2.1.3.3 Faktor-faktor yang Menyebabkan Stres.............. 35
2.1.3.3 Strategi Manajemen Stres.................................... 37
2.1.3.4 Indikator Stres Keja.............................................. 41
2.1.4 Konflik Kerja.................................................................... 43
2.1.4.1 Pengertian Konflik Kerja..................................... 43
2.1.4.2 Bentuk-bentuk Konflik dalam Organisasi............ 45
2.1.4.3 Presepsi tentang Konflik ..................................... 46
2.1.4.4 Penyebab Terjadinya Konflik.............................. 47
2.1.4.4 Cara Mengatasi Konflik Kerja............................. 48
2.1.4.5 Tingktan Konflik.................................................. 48
2.1.4.6 Indikator-indikator konflik Kerja......................... 49
2.2 Penelitian yang Relevan............................................................... 53
2.3 Kerangka Berpikir........................................................................ 55
2.4 Hipotesis Penelitian...................................................................... 59
BAB III METODELOGI PENELITIAN....................................................... 60
3.1 Gambaran Umum Tempat Penelitian............................................ 60
3.1.1 PT. PLI ( Fasific Lubritama Indonesia) Serang- Banten..... 60
3.1.2 Visi Misi dan Tujuan Perusahan.......................................... 61
3.1.2.1 Visi Perusahaan....................................................... 61
3.1.2.2 Misi Perusahaan...................................................... 61
3.1.2.3 Bidang Usaha (Coor Bussines) .............................. 62
3.1.2.4 Tujuan Penelitian.................................................... 62

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 3.1.2.5 Struktur Organisasi................................................. 62
3.2 Tempat dan Waktu Penelitian....................................................... 63
3.2.1 Tempat Penelitian............................................................. 63
3.2.2 Waktu Penelitian.............................................................. 64
3.3 Metode Penelitian......................................................................... 65
3.4 Populasi dan Sampel..................................................................... 65
3.4.1 Populasi............................................................................ 65
3.4.2 Sampel.............................................................................. 65
3.5 Teknik Pengumpulan Data............................................................ 66
3.5.1 Kinerja (Y) ...................................................................... 68
3.5.2 Lingkunag Kerja (X1) ..................................................... 73
3.5.3 Stres Kerja (X2)................................................................ 79
3.5.4 Konflik Kerja (X3) .......................................................... 83
3.6 Teknik Analisis Data..................................................................... 88
3.6.1 Uji Asumsi Klasik............................................................ 88
3.6.2 Analisis Regresi Linier Berganda..................................... 91
3.7 Hipotesis Statistika........................................................................ 92
3.7.1 Uji t (Uji Parsial) ............................................................. 92
3.7.2 Uji F (Uji Simultan) ........................................................ 94
3.7.3 Koefisien Determinasi...................................................... 95
BAB IV HASIL DAN PEMBAHASAN......................................................... 96
4.1 Deskripsi Data............................................................................... 96
4.1.1 Karakteristik Responden di PT Pasific Lubritama
Indonesia............................................................................. 96
4.1.2 Distribusi Data Variabel Dependen.................................... 97
4.1.3 Distribusi Data Variabel Inependen.................................... 100
4.2 Pengujian Persyaratan Analisis Data............................................ 109
4.2.1 Uji Validitas dan Realibilitas............................................ 109
4.2.2 Uji Asumsi Klasik............................................................ 111
4.2.3 Uji Regresi Linier Berganda............................................ 114
4.3 Pengujian Hipotesis...................................................................... 116

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 4.3.1 Uji Signifikansi Parameter Secara Parsial (Uji t) ................ 116
4.3.2 Uji Signifikansi Parameter Secara Simultan (Uji) .............. 119
4.3.3 Uji Koefisien Determinasi) ................................................ 119
4.4 Pembahasan Hasil Penelitian....................................................... 120
4.5 Keterbatasan Penelitian................................................................. 121
BAB V KESIMPULAN, IMPLIKASI DAN SARAN................................ 122
5.1 Kesimpulan.................................................................................. 122
5.2 Implikasi...................................................................................... 124
5.3 Saran............................................................................................ 124
DAFTAR PUSTAKA
LAMPIRAN-LAMPIRAN
DAFTAR RIWAYAT HIDUP

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DAFTAR TABEL Halaman

Tabel 1.1 Sarana Prasarana Lingkungan Kerja...................................................6

Tabel 1.2 Target Pencapaian Produksi 2018.......................................................7
Tabel 1.3 Kegiatan Produksi PT. PLI..................................................................8
Tabel 1.4 Tabel Absensi Karyawan PT. PLI.......................................................9
Tabel 2.1 Dampak Stres......................................................................................37
Tabel 2.2 Penelitian yang Relevan......................................................................53
Tabel 3.1 Jadwal Waktu Penelitian.....................................................................64
Tabel 3.2 Skala Likert.........................................................................................67
Tabel 3.3 Kisi-kisi Instrumen Kinerja (Y)..........................................................69
Tabel 3.4 Interprestasi Nilai r..............................................................................70
Tabel 3.5 Kisi-kisi Instrumen Lingkungan Kerja (X1).......................................72
Tabel 3.6 Interprestasi Nilai r..............................................................................73
Tabel 3.8 Interprestasi Nilai r..............................................................................77
Tabel 3.9 Uji Validitas variable Lingkungan Kerja (X1)....................................78
Tabel 3.10 Uji Reabilitas Variabel Lingkungan Kerja (X1).................................79
Tabel 3.11 Kisi-kisi Instrumen Stres Kerja (X2)………………………………...80
Tabel 3.12 Interprestasi Nilai r ………………………………………………….81
Tabel 3.13 Uji Validitas Variabel Stres Kerja (X2)……………………………..82
Tabel 3.14 Uji Reabilitas Stres kerja (X2)………………………………………83
Table 3.15 Kisi-kisi Instrumen Konflik Kerja…………………………………..85
Tabel 3.16 Interprestasi Nilai r………………………………………………….86
Tabel 4.1 Karakteristik Responden Berdasarkan Jenis Kelamin.........................92
Tabel 4.2 Karakteristik Responden Berdasarkan Usia........................................92
Tabel 4.3 Karakteristik Responden Berdasarkan Pendidikan.............................94
Tabel 4.4 Tanggapan Responden Pada Variabel Kinerja (Y).............................94
Tabel 4.5 Statistika Deskriptif Variabel Kinerja (Y)...........................................95
Tabel 4.6 Tanggapan Responden pada Variabel Lingkungan Kerja (X1)..........96
Tabel 4.7 Statistika Deskriptif Variabel Lingkungan kerja (X2)........................98
Tabel 4.8 Tanggapan Responden Pada Variabel Stres Kerja (X2).....................99

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Tabel 4.9 Statistika Deskriptif Variabel Stres Kerja (X2) ...................................101
Tabel 4.10 Tanggapan Responden Pada Variabel Konflik Kerja (X3) ................102

Tabel 4.11 Statistika Deskriptif Variabel Konflik Kerja (X3)..............................104

Tabel 4.12 Uji Validitas Variabel Kinerja (Y)......................................................106
Tabel 4.13 Uji Reliabilitas Variabel Kinerja (Y)..................................................107
Tabel 4.14 Uji Validitas Variabel Lingkungan kerja (X1) ...................................107
Tabel 4.15 Uji Reliabilitas Variabel Lingkungan Kerja (X1) ..............................108
Tabel 4.16 Uji Validitas Variabel Stres Kerja (X2) .............................................109
Tabel 4.17 Uji Reliabilitas Variabel Stres Kerja (X2) .........................................109
Tabel 4.18 Hasil Uji Koefisien Determinasi (R square) .......................................111
Tabel 4.19 Output Uji Normalitas.........................................................................112
Tabel 4.20 Output Uji Multikolonieritas...............................................................115
Tabel 4.21 Hasil Regresi Linier Berganda............................................................117
Tabel 4.22 Uji t Variabel Lingkungan Kerja (X1) ...............................................119
Tabel 4.23 Uji t Variabel Stres kerja (X2) ...........................................................120
Tabel 4.24 Uji t Variabel Konflik Kerja (X3) ......................................................121
Tabel 4.25 Uji F.....................................................................................................122

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DAFTAR GAMBAR Halaman

Gambar 2.1 Kerangka Berpikir.............................................................................58

Gambar 4.1 Histogram Distribusi Variabel Kinerja (Y) ......................................96
Gambar 4.2 Histogram Variabel Lingkungan Kerja (X1) ....................................99
Gambar 4.3 Histogram Variabel Stres Kerja (X2) ...............................................102
Gambar 4.4 Histogram Variabel Konflik Kerja....................................................105
Gambar 4.5 P-P Plot Uji Normalitas.....................................................................113
Gambar 4.6 Kurva Distribusi Normal...................................................................114

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