Item 1 of 50

Which processors use hyperthreading? (Select two.)

A.

B.

C.

D.

Item 2 of 50
How many memory channels are there in a 2 processor DDR3-based server?

A.

B.

C.

D.

Item 3 of 50
On Intel Xeon 5500 Series (Nehalem) based servers, where is the memory controller located?

A.

B.

C.

D.

Item 4 of 50
Which components are under the control of Dynamic Power Management on Intel Xeon 5500 Series (Nehale
based servers? (Select two.)

A.

B.

C.
 C.

D.

E.

Item 5 of 50
A server has four disks, each 146GB in size. They are configured as RAID 5. What is the logical drive size
presented to the operating system?

A.

B.

C.

D.

Item 6 of 50
Which operating system has support for the ZFS filesystem?

A.

B.

C.

D.

Item 7 of 50
Which type of internal slot has been added to HP ProLiant G6-based servers for use by hypervisors?

A.

B.

C.

D.

Item 8 of 50
For the Intel x5570 Series processors in the HP ProLiant SL2x170z G6, what does the letter "x" preceding the
processor model number indicate?

A.

B.

C.

D.

Item 9 of 50
In which log are Array POST errors recorded?

A.

B.

C.

D.

Item 10 of 50
What information does the ADU provide? (Select three.)

A.

B.

C.

D.

E.

Item 11 of 50
Which capability is a key improvement in HP ProLiant G6 servers using Dynamic Power Management?

A.

B.

C.
 C.

D.

Item 12 of 50
What is required to support each installed HP 10Gb network adapter in a ProLiant server?

A.

B.

C.

D.

Item 13 of 50
Which RAID level does Smart Array Advanced Pack (SAAP) employ to enhance performance, reliability and
availability?

A.

B.

C.

D.

Item 14 of 50
Which key functions are under the control of the new ProLiant OnBoard Administrator found in every ProLian
server? (Select two.)

A.

B.

C.

D.

Item 15 of 50
A customer has an HP ProLiant G6 server, which meets the minimum requirements of 4 disks. They have
purchased the Smart Array Advanced Pack. The customer complains that RAID 6 is not displayed as an optio
ORCA.
What must be done to correct the problem?

A.

B.

C.

D.

Item 17 of 50
On ProLiant G6 servers, which statements are true about System Maintenance Utility? (Select two.)

A.

B.

C.

D.

E.

Item 16 of 50
What is a function of the UPS management module?

A.

B.

C.

D.

Item 18 of 50
The system board of a DL380 G6 Server has failed. What should be done with the Trusted Platform Module
(TPM) that was installed and in use?

A.

B.
 C.

D.

Item 19 of 50
Which utilities can you use to change the bootable media sequence? (Select two.)

A.

B.

C.

D.

E.

Item 20 of 50
What is the minimum number of hard disks required for RAID 6?

A.

B.

C.

D.

Item 21 of 50
You install a DL380 G6 Server with six disks. Your customer wants to have the maximum disk space availabl
still have protection against a disk failure. Which RAID level should you recommend?

A.

B.

C.

D.
Item 22 of 50
Which HP utility should you use to perform online RAID migration?

A.

B.

C.

D.

Item 23 of 50
You install a DL380 G6 Server with six disks. Your customer wants maximum protection against a disk failure
Which RAID level should you recommend to withstand two simultaneous drive failures in a single array?

A.

B.

C.

D.

Item 24 of 50
Your customer requires a cost-effective external storage solution with 20 hard drives for their DL380 G6 Serv
Which solution should you recommend?

A.

B.

C.

D.

Item 25 of 50
What is used to add a hot spare drive to an array on a Smart Array 410i Controller? (Select two.)

A.

B.
 B.

C.

D.

E.

Item 26 of 50
A complete power failure occurs during a system ROM upgrade on a ProLiant DL380 G6. What happens whe
the server is restarted?

A.

B.

C.

D.

Item 27 of 50
Your customer's server failed. You have followed the HP Six Step Troubleshooting Methodology and have
determined that the problem, a defective power supply, is fixed. You recommend to your customer that they in
a redundant power supply to help prevent further downtime.

Which step of the HP Troubleshooting Methodology are you implementing?

A.

B.

C.

D.
Item 29 of 50
What provides a view of server health information?

A.

B.

C.

D.

Item 30 of 50
Where do you access the IPMI Event Log on 100 Series servers?

A.

B.

C.

D.

Item 31 of 50
Where can you view hardware failure events in ProLiant 300/600/700 Series servers?
 A.

B.

C.

D.

Item 32 of 50
Beep codes are one of the first indications of a failure. What do they indicate?

A.

B.

C.

D.

Item 33 of 50
What is a useful counter in the Processor category of Microsoft's Performance Monitor for evaluating the
processor subsystem?

A.

B.

C.

D.

Item 34 of 50
When should a field engineer escalate a service call?

A.

B.

C.

D.
Item 35 of 50
You replaced the memory module in a ProLiant server and the amber LED from Insight Display disappeared.
run an Insight Diagnostics Offline Edition Utility from the SmartStart CD and started the complete memory tes

According to HP Troubleshooting Methodology, which step did you perform?

A.

B.

C.

D.

E.

Item 36 of 50
You just executed a step from your action plan. What is the next step you should take according to
HP Troubleshooting Methodology?

A.

B.

C.

D.

E.

Item 37 of 50
How can you update the Version Control Repository Manager (VCRM) database? (Select two.)

A.

B.

C.

D.

E.
Item 38 of 50
Which protocol enables block level storage data to be transported over IP networks?

A.

B.

C.

D.

Item 39 of 50
Which tool incorporates the ProLiant Integration module?

A.

B.

C.

D.

Item 40 of 50
You use the ADU started from the SmartStart CD. You want to send the result for further analysis. Where can
save the file?

A.

B.

C.

D.

Item 41 of 50
What should you do to test system memory in a ProLiant server? (Select two.)

A.

B.
 B.

C.

D.

Item 42 of 50
What does the ProLiant DL160 G6 need for virtual media and virtual KVM?

A.

B.

C.

D.

Item 43 of 50
You are updating the BIOS of a ProLiant DL380 G6. The ProLiant is not protected by a UPS. During the
update, the utility power is off for one minute and the firmware update fails. What should you do after the utilit
power returns?

A.

B.

C.

D.

Item 44 of 50
What can cause an upgrade of the ProLiant Support Pack on a ProLiant server running Microsoft Windows S
2008 to fail?

A.

B.

C.

D.
 D.

Item 45 of 50
In a support case you have to escalate a problem to the HP Support team. They expect a problem with some
of-date drivers. What should you do to create a file that can be used to show them the currently installed
versions?

A.

B.

C.

D.

Item 46 of 50
An administrator cannot log in to iLO 2 using his previously working account. What can solve this login proble

A.

B.

C.

D.

Item 47 of 50
You install 16 new 4GB Memory DIMMs on a single processor DL385 G6 that is running Windows 2003 x64
Enterprise Edition. The system only sees 32GB of memory. What is the possible reason?

A.

B.

C.

D.

Item 48 of 50
What is the common warranty for ProLiant 300 Series servers?
 A.

B.

C.

D.

Item 49 of 50
You have a customer that wants support that includes software technical assistance and 4-hour hardware
response time. Which service provides this?

A.

B.

C.

D.

Item 50 of 50
What does Proactive 24 Service offer customers?

A.

B.

C.

D.
eading? (Select two.)

Intel single core processors

AMD dual core processors

AMD quad core processors

Intel dual core processors

re there in a 2 processor DDR3-based server?

2 channels

3 channels

4 channels

6 channels

halem) based servers, where is the memory controller located?

processor socket

processor core

HyperTransport Bus

Front Side Bus

he control of Dynamic Power Management on Intel Xeon 5500 Series (Nehalem)

chipset

PCI-e cards

hard drives
 hard drives

CPU

fans

46GB in size. They are configured as RAID 5. What is the logical drive size
em?

292GB

438GB

584GB

730GB

pport for the ZFS filesystem?

Sun Solaris

Windows Server 2008 R2 x64 Enterprise Edition

Novell NetWare 6.5

Novell SLES 10

been added to HP ProLiant G6-based servers for use by hypervisors?

Extreme Digital (xD)

Secure Digital (SD)

Compact Flash (CF)

PCI-express (PCIe)
essors in the HP ProLiant SL2x170z G6, what does the letter "x" preceding the
te?

extreme performance

lower wattage

turbo boost performance

high performance/wattage

rors recorded?

Windows Event Log

Integrated Management Log

IPMI Log

Onboard Administrator Log

U provide? (Select three.)

firmware version

OEM hard drive vendor

RAID stripe size

Hardware Error Logs

Smart Array driver version

vement in HP ProLiant G6 servers using Dynamic Power Management?

ability to spin down idle disk drives

ability to put CPU sockets to sleep and wake up real time

ability to power down unused PCI-e slots

 ability to power down unused PCI-e slots

ability to put CPU cores to sleep and wake up real time

h installed HP 10Gb network adapter in a ProLiant server?

dedicated 2GB RAM

quad-core CPU

QuickPath architecture

internal PCI-X 2.0

Array Advanced Pack (SAAP) employ to enhance performance, reliability and

RAID 1+0

RAID 5

RAID 6+0

RAID 5+0

he control of the new ProLiant OnBoard Administrator found in every ProLiant G6

power and thermal optimization

automated firmware upgrade

extended health monitoring

TPM module management

G6 server, which meets the minimum requirements of 4 disks. They have

anced Pack. The customer complains that RAID 6 is not displayed as an option in
he problem?

The license key must be entered in RBSU.

The license key must be activated over the Internet.

The license key must be entered in ORCA.

The license key must be entered in iLO RBSU.

statements are true about System Maintenance Utility? (Select two.)

Array Diagnostic Utility is part of System Maintenance Menu options.

Diagnostic Utility is not part of System Maintenance Menu options.

You can run memory tests from System Maintenance Utility.

You cannot access RBSU through System Maintenance Menu Utility.

You can access RBSU through System Maintenance Menu Utility.

management module?

receives traps from HP SIM

sends email notification messages

manages the number and size of the text logs stored

provides automatic voltage regulation

G6 Server has failed. What should be done with the Trusted Platform Module
use?

The TPM needs to be reinitialized and then reinstalled onto the new
motherboard.
TPM firmware revisions must be synchronized with the system board.
 The TPM module must be replaced with the motherboard.

The TPM must be reinstalled on the new motherboard after the new
motherboard has been flashed to the most current BIOS.

hange the bootable media sequence? (Select two.)

System Maintenance Menu

RBSU

SMH

Option ROM Configuration for Arrays

Insight Diagnostic CD

f hard disks required for RAID 6?

with six disks. Your customer wants to have the maximum disk space available but
sk failure. Which RAID level should you recommend?

RAID 0

RAID 1

RAID 5

RAID 6
 to perform online RAID migration?

iLO 2

ORCA

ACU

RBSU

with six disks. Your customer wants maximum protection against a disk failure.
ecommend to withstand two simultaneous drive failures in a single array?

RAID 0

RAID 1

RAID 5

RAID 6

effective external storage solution with 20 hard drives for their DL380 G6 Server.
mmend?

HP Smart Array P411 and HP StorageWorks 70 Modular Smart Array

HP Smart Array P410 and HP StorageWorks 70 Modular Smart Array

HP Smart Array P800 and HP StorageWorks 50 Modular Smart Array

HP SAS expander card and second internal drive cage

e drive to an array on a Smart Array 410i Controller? (Select two.)

ORCA

ADU
 ADU

ACU

SMU

RBSU

s during a system ROM upgrade on a ProLiant DL380 G6. What happens when

The server continues using the original ROM version.

The server stops during POST and prompts to continue the upgrade.

The server must be reloaded with the original ROM version.

The server restarts using the updated ROM version.

You have followed the HP Six Step Troubleshooting Methodology and have
defective power supply, is fixed. You recommend to your customer that they install
lp prevent further downtime.

hooting Methodology are you implementing?

Implement preventive measures

Develop an action plan

Evaluate data

Execute an action plan

health information?

ACU

ADU

SMH

Firmware Maintenance CD

Event Log on 100 Series servers?

Integrated Management Log (IML)

SmartStart CD

RBSU

HP Insight Diagnostics

ailure events in ProLiant 300/600/700 Series servers?

 Firmware Maintenance CD

ORCA

Integrated Management Log (IML)

RBSU

indications of a failure. What do they indicate?

The Smart Array has a failed disk.

The redundant power supply has failed.

The processor has unsupported wattage.

The passive processor fan has failed.

Processor category of Microsoft's Performance Monitor for evaluating the

% Processor Time

% Processer Tasks

% Cache Writes

% Tag Queues

scalate a service call?

after you have been onsite more than one hour

after three major hardware components have been replaced and the problem
is unresolved
when you cannot run Insight Diagnostics

when the current action plan does not meet the customer’s expectations
ule in a ProLiant server and the amber LED from Insight Display disappeared. You
ne Edition Utility from the SmartStart CD and started the complete memory test.

ng Methodology, which step did you perform?

Evaluate data

Determine if problem is solved

Implement preventive measures

Execute the action plan

Collect data

our action plan. What is the next step you should take according to
gy?

Collect data

Determine if the problem is solved

Implement preventive measures

Evaluate data

Develop an optimized action plan

n Control Repository Manager (VCRM) database? (Select two.)

Manually update it from the Management DVD.

Use the Upload to VCRM feature of the VCRM Update CD.

Manually download the software from the HP website into the repository.

Manually copy updates from the SmartStart CD.

Use the Repository Auto Update feature in HP SIM.

evel storage data to be transported over IP networks?

SCSI-3

iSCSI

FCoE

Etherchannel

Liant Integration module?

HP Insight Rapid Deployment software (RDP)

HP Insight Vulnerability and Patch Manager module (VPM)

HP Insight Performance Manager module (PMP)

HP Insight Power Manager software (IPM)

he SmartStart CD. You want to send the result for further analysis. Where can you

on a CD, burned with the optional CD-burner

on Drive C using NTFS

on a USB stick

on a mapped network drive using FAT16/32

em memory in a ProLiant server? (Select two.)

Run HP Insight Diagnostics Utility (online), using the SMH.

Run HP Insight Diagnostics Utility (offline), using the Maintain Server button
when booting a 8.x SmartStart CD.
 Run HP Insight Diagnostics Utility (offline), using the Maintain Server button
when booting a 8.x SmartStart CD.
Run the HP Integrated Management Log (IML) and choose it in the drop-down
menu.
Run the embedded Diagnostics Utility on ProLiant servers equipped with 4MB
ROM.

G6 need for virtual media and virtual KVM?

to buy an advanced license for the iLO 2 for the ProLiant DL160 G6

to update the LO100i with the advanced license

nothing since the advanced iLO 2 license is included with this ProLiant DL160
G6
nothing since the ProLiant DL160 G6 already has those features available

ProLiant DL380 G6. The ProLiant is not protected by a UPS. During the
r one minute and the firmware update fails. What should you do after the utility

You wait for the ProLiant to boot. It will detect the corrupted ROM and will
switch to the backup ROM. You can restart your BIOS update.

You replace the system board and restart the BIOS update.

You do a system erase from the SmartStart CD and restart the BIOS update.

You start the System Configuration Utility, type Control-A for advanced mode
and do a manual BIOS recovery. You then restart the BIOS update.

the ProLiant Support Pack on a ProLiant server running Microsoft Windows Server

An installed hardware component has the Write Protect feature turned on.

The PSP used was for HP-UX and is not compatible with Microsoft Windows
Server.
Microsoft Windows Server 2008 does not support upgrading PSP but requires
a full new installation of PSP.
An installed hardware component is not supported by Microsoft or by HP.
 An installed hardware component is not supported by Microsoft or by HP.

scalate a problem to the HP Support team. They expect a problem with some out-
u do to create a file that can be used to show them the currently installed

Start Survey Utility from the HP SmartStart CD.

Start Survey Utility from within the Online Insight Diagnostics Edition.

Start Inspect Utility from the Server Startup CD.

Start Embedded Inspect Utility on ProLiants equipped with a 4MB ROM using
RBSU.

o iLO 2 using his previously working account. What can solve this login problem?

Reset the systems settings in RBSU.

Use the System Erase Utility to selectively erase the iLO password.

Engage the iLO 2 Security Override Switch procedure.

Boot the system with the SmartStart CD and select "Reset Passwords."

y DIMMs on a single processor DL385 G6 that is running Windows 2003 x64

only sees 32GB of memory. What is the possible reason?

Firmware must be updated to the latest version to support 64GB memory.

DIMM banks are only active when the corresponding processor socket is
populated.
Windows 2003/2008 x64 Enterprise Edition must be installed to support more
than 32GB of memory.
You must activate the "Use Memory above 32GB" option in the RBSU.

or ProLiant 300 Series servers?

 1 year parts, 1 year labor, 1 year onsite support

3 years parts, 3 years labor, 3 years onsite support

1 year parts, 1 year labor, 0 year onsite support

3 years parts, 3 years labor, 0 year onsite support

s support that includes software technical assistance and 4-hour hardware

rovides this?

Proactive 24

4-hour 24x7 Same Day

4-hour Same Business Day

HP Support Plus

e offer customers?

Proactive Reporting for predictive failures

pre-failure hardware services

7x24 warranty coverage

2-hour software and 4-hour onsite