Course Title: Management Information System & EDP

Course Code: PGPMS-MBA-104 Programme Name: PGPMS

Classroom Teaching Hours: 27 Credit Units: 3
Tutorial Hours: 5 Practical/Lab Hours: 8
Self Study Hours: 60 Faculty In Charge: Ms. Ranjana

Course Objective:
The objectives of the course is to provide students a comprehensive background to
reach an understanding of the relevant processes on the basis of the available
information which facilitate access to a wide range of integrated data sets. It also helps
them in getting tuned to the latest technological and vibrant changes brought in current
dynamic scenario.

Course Contents:

Module I: Basic Concepts and Functional MIS 8 th 2 pr

Introduction, Data vs. Information, Strategic role of information in management,
Organization as an information system, Structure and Activities, The environment of
Organizations, Its Manager, Information Flows, Information Needs and Sources of
Information, Types of Management decisions, Business and technical dimensions of
information Gory Scott, Morton Grid, Types of information systems, TPS, MIS, DSS,
ESS, OA, Intelligence information system, Role of MIS, Production Information system,
Marketing Information System, Financial Information System, Personnel Information
System, Interrelationship of function Management Information system.

Module II: System Concepts 5 th 1 pr

System classification, System Concept, System Characteristics, The elements of

Systems: Input, Output, Process, Feedback Control and boundary, System functions
and Operations, General characteristics of computer information system, The
importance of computer, types of computer, information system, CPU, I/O devices,
Computer software, Operating system, Evolution of processing technology, Batch
processing, Multiprocessing, Time sharing systems, Introducing windows, Unix,
Programming Languages, Application Software, Manual system, computer system,
Networking concepts, Telecommunication networks.

Module III: System Analysis and Design 5 th 2 pr

The concept of systems development life cycle (SDLC), Use of flow charts and entity
relationship diagrams, the work of system analyst, System Design, data Collection and
Preparation, Detailed system design, Implementation, Evaluation and maintenance of
MIS, Pitfalls in MIS development, Exercises in SDLC.
Module IV: Database & Application Technologies 6 th 3 pr
Information as a resources, Meaning of database, Components of database, DBMS,
Database Technology, Operations database, Management database, Comparison of
DBMS, Design principles of database, Database administration, Advantages and
disadvantages of database, ERP concepts, Evolution of ERP, Present ERP packages,
SAP, Baan, MFG-PRO, Oracle, ERP Evaluation, ERP and BPR, ERP Implementation,
Case studies (ERP), Customer Relationship Management, Web publishing, Types of
websites, Web surfing, Tools, Ms-FrontPage, Designing website, E-commerce, B2B,
B2C, E-commerce security issues, Ethical issues, Cyber laws.

Module V: Computer Power 3 th

Source and Selection, Computer Purchase, Computer rental from manufacturer,
computer lease from a third party, Acquisition of a used computer, Computer Service
centers, Time sharing companies, Facilities Management companies, the criteria for
choice of computer, Source Selection.

Evaluation Scheme:

Components Codes P1 V1 H1 CT1

Weightage 05 05 05 15
Planned(%)
Date Planned
Components Codes EE1
Weightage 70
Planned(%)
Date Planned

Text & References:

Text:
• James A O’Brein Management Information System, Tat a McGraw Hill New
Delhi
• Kenneth C. Laudon and Jane Price Laudon Management Information System-
Managing the digital firm, Pearson Education, Asia 2002 PHI

References:
• Gordon B. Davis Management Information System: Conceptual Foundations,
Structure and Development, McGraw Hill
• Management Information System, A.K. Gupta, S. Chand
• Computer Today – S.K. Basudev
• ERP Concepts – V.K. Garg
• Goyal DP, Management Information Systems, Macmillan, PHI 2002.
• Kristin Anderson, CRM Tata McGraw Hill Edition
• Database Management System, Arun K. Majumdar, Tata McGraw Hill
Course Title: Principles & Practices of Management

Course Code: PGPMS-MBA-101 Programme Name: PGPMS

Classroom Teaching Hours: 35 Credit Units: 3
Tutorial Hours: 05 Practical/Lab Hours: NIL
Self Study Hours: 60 Faculty In charge: Ms. Isha

Course Objective:
The objective of the course aims at presenting and instilling in students, a thorough and
systematic coverage of management theory & Practice. It focuses on the basic roles,
Skills & Functions of management, with special attention to managerial responsibility for
effective & efficient achievement of organizational goals.

Course Contents:

Module - I: Introduction to Management (10 hours)

Definition, Nature, Scope & Importance, Role, Skills and functions of a manager, Levels
of Management, Ethics in Management, Evolution of Management - Classical approach,
Behavioural approach, Management Science Approach, System Approach, contingency
Approach, Pioneers of Management Thought - Robert Owen, Charles Babbage, F.W.
Taylor, Frank Gilbreth, Henry Fayol, George Elton Mayo, Douglas McGregor, Mary
Pancer Follet, Chester L Barnard, Peter F Drucker, Management Thought Today,
Management as a profession.

Module - II: Managerial Planning (6 hours)

Planning - Concepts and Significance, Factors involved in Planning, Forms, Types of
plans, Strategic Vs Operational Plans, Models of Strategy Formulation, Linking Strategy
to structure, Strategic Consideration in Planning, Psychological Hazards to Rational
Planning , Key points for Making Planning Effective, Approaches, Planning process,
Policies - Features, Purpose, Phases, Types of Policy, Basic areas of Policy making,
Difficulties in Policy making and Implementation, Developing Effective Policies, Decision
making - process, Types, models and Theory, Difficulties, Steps in Rational decision
making, Creativity and Group decision-making, Environment of Decision - making.

Module - III: Organization structure, design and change (8 hours)

Need, Nature, Features, Principles, Process, Advantage, Organizational structure and
types, Factors to be considered in the establishment of an organization, Conflicts in Line
and Staff organization, Steps for Improving Relationship between Line and Staff, Basic
division of Functional activities, Methods of grouping activities, Need for
Departmentation, Use of Organizational Charts and Manuals, Authority and Delegation -
Types, Merits and Demerits, Obstacles to delegation, Principles of Delegation, Effective
Delegation, Authority Vs Power, Authority Vs Responsibility, Centralisation and
Decentralisation of authority and Pros and cons of each, Delegation and
Decentralisation, Factors for Decentralisation of Authority, Organizational climate,
Organizational change - Change Agents and Resistance.
Module IV: Motivation and Leadership (8 hours)
Management Vs Leadership, Qualities of a successful leader, Importance, difference
between Formal and Informal leader, Motivation – Need, Importance, Determinants of
motivation, Theories of Motivation - Maslow’s Need Hierarchy Theory, McGregor’s ‘X’
and ‘Y’ Theory, Herzberg’s Two Factor Theory, Vroom’s Valence Expectancy Theory,
Incentives,
Coordination - Need, Principles, Types and Techniques of Coordination, Requisites for
excellent coordination, Difficulty of Coordination.

Module V: Managerial Control (8 hours)

Relationship between Planning and Control, Importance, Features, Application,
limitations, Types of control systems and Techniques, Operational Control Vs
Management Control, Areas of Control, Performance Standards – Measurements of
Performance, Remedial Action, Integrated Control System, How to make an effective
control, Span of Control, Determining of span of Control, Wide and Narrow Span,
Optimum Span, Factors affecting Span of Management, Chain of Command, MBE -
Definition and Benefits, MBO - Process, Benefits, Problems and Prerequisites for
Installing MBO Program.

Evaluation Scheme:
Components Codes C1 H1 Q1 CT1
Weightage Planned (%) 05 05 05 15
Date Planned
Components Codes EE1
Weightage Planned (%) 70
Date Planned

Text & References:-

Text Book:-

• V.S.P.Rao & V Hari Krishna - Management (Excel books, 4th Edition)

References:-

• Allen, L. A. Management and Organization, McGraw Hill Publishing co., ltd

• Peter Drucker, The Practice of Management - Hillied Publications
• P.C. Tripathi & P.N. Reddy - Principles of Management
• Weihrich and Koontz – Essentials of Management (Tata Mc Graw Hill, Ist Edition
2008)
• L.M. Prasad - Principles of Management
• Dinkar Pagare - Principles of Management
• C.B.Gupta – Business Management
• J.Jayasankar - Principles of Management
• Stoner, Freeman & Gilbert Jr - Management (Prentice Hall of India, 6th Edition)
• Robbins & Coulter - Management (Prentice Hall of India, 8th Edition)
Course Title: ACCOUNTING FOR MANAGEMENT

Course Code: PGPMS-MBA-102 Programme Name: PGPMS

Classroom Teaching Hours: 30 Credit Units: 3
Tutorial Hours: 10 Practical/ Lab hours: Nil
Self Study Hours: 50 Faculty In Charge: Ms. Kamal Sodhi

Course Objective:

The course aims at developing an insight into the tools and techniques of cost and
management accounting from the perspective of the users of accounting information as
well as the interrelationship among these branches of accounting.. The students will
acquire the knowledge of how the financial statements, management accounting reports
and cost sheets are prepared, read and analyze them for financial decision making and
analysis.

Course Contents:

Module I: Introduction to Financial Accounting (06 Hours)

Meaning, nature, functions and usefulness of accounting, branches of accounting,
accounting concepts and Generally Accepted Accounting Principles, accounting
equation, concept of double entry and the accounting cycle, Preparation of journal,
ledger and trial balance, requirements of Indian companies act of 1956 – annual report
of companies, schedules and annexure to final accounts and preparation of final
Accounts.

Module II: Nature and Scope of Management Accounting (03 Hours)

Introduction to management Accounting, objectives, advantages, limitations, functions
of Management Accountant. Interrelationship between Financial, Cost and Management
Accounting. Concept of Reporting to management.

Module III: Analysis of Financial Statements (09 Hours)

Financial statements and their nature, Tools of FSA- Comparative statements, Common
Size statements, Trend Analysis, Ratio Analysis – liquidity, profitability, activity, leverage
and productivity ratios – ROCE v/s ROA, Dupont analysis, Preparation of fund flow
statement and cash flow statement (AS 3), using direct and indirect methods.

Module IV: Cost Accounting (08 Hours)

Elements of costs and classification of costs, concept of overheads. Preparation of cost
sheets – historical costs v/s standard costs, full costing v/s direct costing. Cost
accounting systems- Job costing – process costing – contract costing.
Module V: Marginal Costing and Break-Even Analysis (05 Hours)
Marginal costing, CVP Analysis and use of breakeven analysis in decision making.
Relevant costs in decision making, differential costs v/s relevant costs, cost accounting
data for Make or buy, pricing, closure and other decisions.

Module VI: Budgetary Control and Standard Costing (09 Hours)

Concept of Budgetary Control, Requisites of a good Budgetary Control System, Types
of Budgets, Zero Base Budgeting, Performance Budgeting, Concept of Standard
Costing, Objectives, advantages and limitations, Difference between Standard Costing
and Budgetary control, and Variance Analysis.

Evaluation Scheme:

Component codes H2 V1 C1 CT1

Weightage planned (%) 10 05 05 10
Date planned
Component codes EE1
Weightage planned (%) 70
Date planned

Text & References:

Text:
• Bhattacharya, S.K. and Dearden, J. 2008 - Accounting for Management, Vikas
Publishing House.

References:
• Narayanaswamy R, 2008, Revised Edition,Financial Accounting –A Managerial
Perspective,PHI (Prentice Hall of India.)
• Pandey, IM, Management Accounting, 2008, Hiamalaya Publishing House.
• Maheshwari S N and S K Maheshwari, 2008, Accounting for Management, Vikas
Publishing House Pvt. Ltd.
• Khan & Jain, 2008, Management Accounting.
• Tulsian, P.C. 2008 - Financial Accounting, Revised edition, Tata McGraw Hill.
• Banerjee, A. 2008 - Financial Accounting, Revised edition, Excel Books.
• Ghosh,T.P, 2008, Fundamentals of Management Accounting, Excel Books.
Course Title: Economic Analysis

Course Code: PGPMS-MBA-105 Programme Name: P.G.P.M.S.

Classroom Teaching Hours: 30 Credit Units: 3
Tutorial Hours: 10 Practical/Lab Hours: 0
Self Study Hours: 60 Faculty In charge: Ms. Mamta Gupta

Course Objective:
The objective of this course is to provide a framework for analyzing business
decisions i.e., to teach application of economic methods/concepts to managerial
decision-making process.

Module I: Introduction to Managerial Economics –

Definition, Nature & Scope of Managerial Economics. Economic Problems &
P.P.C. Role & Responsibilities of Managerial Economists. Basic concepts and
their application to business decision-making. Concept of Risk and Optimization.

Module II: Demand and Supply Analysis –

Determinants of supply and demand- nature of demand and supply curves,
market equilibrium, price elasticity, demand forecasting and estimating methods.
Theory of consumer behavior: Consumer preferences, Consumer’s surplus,
indifference curves, budget constraint, utility maximization and the derivation of
the consumer demand curve. Derivation of the supply curve.

Module III: Production and Cost Analysis-

Theory of Production, Factors of Production, Production functions, ISOQUANTS,
Iso-Cost Line, cost functions, and profit functions, total, average and marginal
costs, returns to factors and scale, short run v/s long run decisions, Economics
of Size and Capacity Utilization. Input-Output Analysis, Elements of Market
Structure and Profit Maximization. Break-even Analysis.

Module IV: Market Analysis –

Market forms, perfect competition, monopoly, monopolistic, oligopoly. Output
and price determination. Profit Policies. Cartels and collusion, merges and
acquisitions and government regulations in the form of price, directives, taxes,
subsidies, anti-trust action and competition polices. Capital Budgeting.
Advertising.
 Module V: National Income Accounting –
Different concepts of National Income. Measuring National Income—Methods,
Difficulties and Importance. National income accounting in India. Business
cycles and business forecasting. Measuring business cycles using trend
analysis – macro economic indicators in business cycle measurement. Coping
strategies for business. Consumption Function, Savings and Investment.

Evaluation Scheme:

Component codes H2 Q3 C1 CT 1
Weightage planned (%) 10 06 04 10
Date planned
Component codes EE1
Weightage planned (%) 70
Date planned

Text & References:

Text Books:
¾ Managerial Economics: P.L.Mehta, Sultan Chand & Sons.
¾ Principles of Micro-Economics: D.D. Chaturvedi, Miss. Aruna Rao and Anand
Mittal.

References:

¬ Managerial Economics- Gupta and Mote

¬ Managerial Economics- Dominick Salwatore.
¬ Economics- Samuelson & Nordhaus
¬ Managerial Economics by Peterson and Lewis
¬ Micro Economics – Dominick Salvatore
¬ Macro Economics – Palmer and others
¬ Macro Economics - Koutinyas
Course Title: BUSINESS ENVIRONMENT AND STRATEGIC ANALYSIS

Course Code: PGPMS-MBA-107 Programme Name: PGPMS

Classroom Teaching Hours: 30 Credit Units: 3
Tutorial Hours: 10 Practical/ Lab hours: Nil
Self Study Hours: 50 Faculty In Charge: Mr. Ashwin Bhatia

Course Objective:

At the end of course the student will understand; The principles of management and
their relevance in business environment, Strategic analysis of various industries, Impact
of business environment on strategy, Strategic analysis, Difference analysis, Difference
between traditional and contemporary business management , Globalization, Ethical
issues, Corporate vigilance.

Course Contents:

Module I: Introduction to Business Environment (06 Hours)

Business as a social system, internal and external environment of business in India, role
of government in economic activity and its impact on business. Business Ethics and
Corporate Social responsibility. Issues in corporate governance

Module II: Economic Structure of India (08 Hours)

Economic planning in India - transition from mixed economy to a market economy,
outline of Public and Private sectors. Characteristics of industrial, service and
agricultural sectors. Regional and sectoral imbalances, Dualism, Trends in GDP.

Module III:Monetary and Fiscal System of India (10 Hours)

The role of RBI in regulating banking sector, Indian financial system – money market
and capital markets – stock exchanges and stock market reforms in India. Industrial
finance in India – role of development financial Institutions and commercial banks and
NBFC’s. financing of exports and imports – EXIM and ECGC. Issues in taxation and
government expenditure – FRBM Act, the problem of fiscal deficit.

Module IV: Indian, Society, Culture and Politics (04 Hours)

Major social problems of India, Impact of modernization on Indian society,
demography, gender, environmental issues.
 Module V: International Business Environment (06 Hours)
India as a player in the International market place – its position and prospects, issues in
Intellectual Property Rights (IPR) affecting India’s trade, the role of multi-national
companies in India. FDI in India and Indian investment in foreign countries.

Module VI: Strategic Analysis (06 Hours)

Mission, Vision and Business Definition. Environmental Threat and Opportunity Profile
(ETOP), Industry Analysis, Strategic Advantage Profile (SAP), Competitor analysis,
Market Analysis, Environmental Analysis and dealing with uncertainity, scenario
analysis and SWOT Analysis.

Evaluation Scheme:

Component codes H P C EE
Weightage planned (%) 05 10 15 70
Date planned
_____________________________________________________________________

Text & References:

Text:
• Business Environment – C.A.Francis

References:
• Business, Government & Society – Arthur Gold Smith.
• Business Ethics – David, J.F.
• India Development Report 2002 edt. Kirit S.Parikh & R.Raadhakrishnan
• India in Transition – Jagdish Bhagwathi
• India’s Economic policy – Bimal Jalan
• Is there a Indian way of thinking – A.K.Ramanujam
• A Million Mutinies- V.S.Naipual
Course Title: Quantitative Applications in Management

Course Code: PGPMS-MBA-106 Programme Name: P.G.P.M.S.

Classroom Teaching Hours: 30 Credit Units: 4
Tutorial Hours: 10 Hrs Practical/Lab Hours: 0
Self Study Hour :50 Hrs Faculty In charge: Mr. Rohit Chawla

Course Objective:

Student will have well-developed problem solving skills including the ability to analyze
uncertain situations, utilize facts and evidence in drawing conclusions, apply decision
making theories, and adapt and innovate in new settings. They should be able to make
optimum utilization of organizational resources.

Course Contents:

Model I: Quantitative data interpretation in managerial decision

making
Definition of Statistics, Collection, classification (Qualitative and
Quantitative), presentation (Tabular and Graphical), analysis and
interpretation of Data. Frequency distribution. Measures of central
tendencies and dispersions. Correlation of two & three variables, Rank
correlation. Regression Analysis.
Model II: Set theory and Probability
Fundamentals of set operations, Random Variable. Probability concepts,
Mutual independence and dependence of events, Conditional
Probability – Bayes’ theorem, Probability distribution, Binomial, Poisson
and Normal distributions, Expectation and variance. Monte Carlo
Simulation.
Model III: Sampling
Census versus Sampling. Sampling techniques—Probability and Non-
Probability Sampling Methods. Determination of sampling size. Sampling
and Non-sampling errors. Estimation- point estimation and interval
estimation. Confidence intervals of mean and proportion. Sampling
distributions.
Model IV: Hypothesis Testing
What is a hypothesis? Hypothesis testing for means & proportions and for
differences of means and proportions, One-Tailed and Two-tailed test.
Level of Significance, Chi-square Distribution, Chi-Square Test. Analysis
of Variance, Completely randomized design, Randomized block design.
Model V: Calculus
Rules of Differentiation, First and Second order derivatives, Maxima-
Minima, Applications of Differential Calculus— Cost Functions and Cost
Curves. Integral Calculus, Methods of Integration, Indefinite & definite
Integrals, Applications of Integral Calculus—Consumer’s Surplus,
Producer’s surplus.
Model VI: Decision Science
Linear programming, Characteristics of L.P.P. Formulation of L.P.P., Solving L.P.P. —
Graphical Method (Corner Point Method), Simplex method – Big-M method, Duality and
sensitivity analysis. Decision Analysis. Decision making under certainty and risk &
uncertainty, Decision trees.

Evaluation Scheme:

Component codes H2 Q3 CT 1
Weightage planned (%) 10 9 11
Date planned
Component codes EE1
Weightage planned (%) 70
Date planned

Text & References:

Text Books:
¾ Statistics for Management: Levin & Rubin
¾ Business Statistics: Gupta S.P. and Gupta M.P.

References:

¬ Quantitative Methods for Business— John Buglear.

¬ Statistics – Murray Spiegel, Schaum Series
¬ Business Statistics—David M. Levin, Simothy C. Krehbiel
¬ Probability and Statistics – Murray Speigel, Schaum Series
¬ Quantitative Business Analysis – Text & Cases – Samul Bodiley &
others
¬ Business Statistics – Kazmier, Schaum Series
¬ Basic Business Statistics – Bereuram and Levine
Course Title: MANAGERIAL COMMUNICATION

Course Code: PGPMS-MBA-108 Programme Name:PGPMS

Classroom Teaching Hours:15 Credit Units:2
Tutorial Hours:5 Practical/Lab Hours:10
Self Study Hours:30 Faculty In charge:

Course Objective:
Develop students’potential of communication skills within organizational settings
with a special focus on interpersonal, group and organizational communication
processes.
.
Course Contents:

Module I: (5 hours)
Introduction: The Communication process, Effective Communication
and Barriers to Communication, Nature and Role of Managerial
Communication, Business and Organizational Communication,
Introduction to Communication Skills: Writing, Reading, Speaking and
Listening, Logic and Analysis

Module II: (10 hours)

Business Writing: Letter drafting, Bank Correspondence, Memos, E-mail,
Proposals, Resume Writing, Reports, Executive Summaries and Business
Messages.

Module III: (4 hours)

Communication for Problem Solving: A problem solving–communication model
for case analysis and reporting

Module IV: (6 hours)

Business Presentations: A comprehensive discussion and
workshop-based module on planning, preparing and delivering business
presentations, Audience-oriented communication, persuasive communication and
communication styles.
Module V: (5 hours)
Interactive & Persuasive Communication: Interview Handling and GD

Evaluation Scheme:

Component Codes P1 RP1 H1 CT1

Weightage Planned (%) 05 05 05 15

Date Planned

Component Codes EE1

Weightage Planned (%) 70

Date Planned

Text & References:

Text Book: Basic Business Communications- Skills for Empowering the

Internet Generation
Authored by Lesikar and Flatley

References:
• Denish Murphy, Better Business Communication
• Shurter, Written Executive Communication
• Brian Lomas, Making Effective Presentations
• R.C. Bhatia, Business Communication
• Cooper and Schneider, Business Research Methods
• Bovee & Thill, Business Communication Today
• PDChaturvedi&Mukesh Chaturvedi, Business Communication
• Paul A.Argenti & Janis Forman, The Power of Corporate Communication
• Pal&Korlahalli,Essentials of Business Communication
• Meenakshi Raman & Prakash Singh, Business Communication
Course Title: ORGANIZATIONAL BEHAVIOR & VALUES

Course Code: PGPMS-MBA-103 Programme Name: PGPMS-MBA

Classroom Teaching Hours: 30 Credit Units: 03
Tutorial Hours: 10 Practical/Lab Hours: 0
Self Study Hours: 50 Faculty In charge: Ms. Shalini

Course Objective:

To impart an understanding of organizational behavior (OB) theories and concepts in

the context of current and emerging workplace realities such as globalization, diversity,
and teams and the practical application of the same for problem-solving and decision-
making skills in a business environment.

Course Contents:

Module 1: Introduction to Organization Behavior (4 hours)

Fundamentals of Organizations - Nature of people and Organizations, Meaning of
Organization Behavior, Contributions of various disciplines to the study of Organization
Behavior, Forces affecting organizational behavior, Changing work force and
employment relations, Impact of globalization and Information technology on
organizational behavior, S-O-B-C Model and Hawthorne studies.

Module 2: Individual Dimensions in Organizational Behavior (6 hours)

Foundations of Individual Behaviour - Perceptions, Features & approaches to
perception, Perception & individual decision making, Ecological view of perception,
Interests, Aptitude, Attitude & Job satisfaction, Values & its types, Emotional
Intelligence, Attitudes & its components, Attitude formation, Changes & measurement of
attitude, Attitudes of social phenomena, Group belief and development of attitude,
Personality and Emotions, Theories of personality - Intrapsychic, Type, Trait, Social
learning, Self theory, Personality & Behavior.

Module 3: Learning (4 hours)

Learning – Theories of learning expectations and appreciative modules of learning,
Concepts of Classical conditioning, Operant Conditioning & Social Cognitive –
approaches to learning, Observational learning & Behavior modification,

Module 4: Communication, Groups and Group Dynamics (6 hours)

Meaning & elements of communication, Effective Communication, Types, Flow, Formal,
Informal & Communication networks, Methods of communication, Role of MIS in
effective communication, Designing and essentials of MIS, Foundations of group
behavior, Group dynamics theories and group cohesiveness – Meaning & types of
Group, Stages of group development, group member resources, Group structure, Work
Group Behaviour, Understanding work teams, Team vs Groups, Team Development,
Ingredients of effective teams, Team life cycle, Interpersonal skills – Johari Window and
Transactional Analysis.
Module 5: Leadership, Power & Politics (9 hours)
Meaning of Leadership, Basic approaches to Leadership, Theories - Fiedler’s
Contingency model, House-Mitchell, Vroom-Yetten, Hersely-Blanchard, Consistency,
Meaning of power, measuring bases & power tactics, Politics & factors contributing to
political behavior, Avoiding action, balance & change.

Module 6: The Organization System – Nature, Change & Development (6 hours)

Organizational development – its need, Internal & External forces for change,
Characteristics of OD, Organizational culture – characteristics & functions, socialization
and its process, Organizational Conflict – meaning, levels, types, Interpersonal conflict
handling styles, Conflict management strategies, Negotiation in conflict & mediation.

Module 7: Stress Management (5 hours)

Meaning & typical symptoms of stress, basic forms & causes of stress, Consequences
of Job stress & Coping strategies, Job satisfaction, designing effective jobs, Job-
rotation, enrichment, enlargement and reengineering work process, fatigue and its
impact on productivity, Employee counseling.

Evaluation Scheme:

P-1 V-1 CT-1 EE-1

Component Codes
Weightage planned 10 5 15 70
(%)
Date planned

Text & References:

Text:
¾ Organizational Behavior – Stephen P Robbins
References:

¾ Organizational Behavior- Fred Luthans

¾ Understanding Organizational Behaviour – Uday Parekh
¾ Human Behavior at Work- Keith Davis
¾ Human Relations & Organizational Behavior – R.S.Dwivdi
¾ Psychological Dimensions of Organizational Behavior – Staw, B.M.
¾ Organizational Theory and Design – Daft
¾ The Fifth Discipline- Peter Senge
¾ The Seven Habits of highly Effective People- Stephen Covey