K.Anusha,
10321E0002,
MBA 1st Sem.
ABSTRACT
1
Communication is a process of sending, giving, or exchanging
information and ideas," which is often expressed nonverbally and verbally.
The way we communicate is a learned style. As children we learn from
watching our parents and other adults communicate. As an adult we can
learn to improve the way we communicate by observing others who
communicate effectively, learning new skills, and practicing those skills.
Communication is a process beginning with a sender who encodes the
message and passes it through some channel to the receiver who decodes the
message. Communication is fruitful if and only if the message sent by the
sender is interpreted with same meaning by the receiver. If any kind of
disturbance blocks any step of communication, the message will be
destroyed.
Communication Process
Encoding Decoding
NOISE/
BARRIER
Feedback
2
• Language Barrier - Different languages, vocabulary, accent; dialect
represents national / regional barriers. Semantic gaps are words
having similar pronunciation but multiple meanings like- round; badly
expressed message, wrong interpretation and unqualified assumptions.
The use of difficult or inappropriate words/ poorly explained or
misunderstood messages can result in confusion.
3
shortage, outdated equipments and background noise are Physical
Organizational Barrier.
4
To communicate effectively one need to overcome these barriers. Do's for
breaking the barrier: