Dipal4ever@gmail.com
14134 Mountain Ave.,Chino , CA 91710
PH: (201) 673-1437
Profile
Dependable and energetic with excellent communication and organizational skills.
Focused on maintaining efficient front and back office procedures, meeting goals and assisting in
maximizing revenue.
Self-Motivated, disciplined and a detailed – direct problem solver.
Excellent time management.
Encourage and maintains the highest level of standards in quality assurance and hospitality.
Employment
Springhill Suites by Marriott Corona, CA 2017 – Present
Supervisor and Accounts Receivable.
Extensively experienced and goal-oriented individual with strong leadership skills. Proven expertise in
maximizing revenue, customer relations and maintain a hands-on approach in daily operation. I am
looking to broaden my horizons within the hospitality industry and welcome another rewarding
opportunity to bring my current skills out and acquire new ones.
Establishes client base of organizations, associations, social groups, and corporate businesses
through direct outside and inside sales, in order to secure business for the hotel.
Negotiates guest room rates and meeting room space within approved booking guidelines for
the hotel. Confirms agreements in writing and forwards the document to the client and affected
hotel departments.
Develops and maintains marketing plans and sales budgets with the General Manager.
Oversee and supervises front office and scheduling.
Ensures that predetermine sales expectations are met and exceeded.
Arvato Digital Services, Valencia, CA
SAP FICO functional Consultant
Involved in full implementation and testing of FI General Ledger module with Accounts Payable
and Accounts Receivable.
Development of a new chart of accounts and financial statements according to US GAAP.
Integration with Global Chart of Accounts and reporting.
The configuration of payment program and payment run for check printing, house bank
configuration, testing of vendor and customer master data. In addition to the FI/CO module, this
implementation involved SD and MM implementation, which required configuration integration
points in SD and configuration of the MM module for an order to cash processing.
Actively participated in the Project Preparation, Business Blueprint, and Realization, Final
Preparation & Go Live and Support phases.
Worked in project evaluation, information gathering, business blue printing, documentation,
customizing and testing.
Created vendor/customer master data account groups, number ranges, document types, and
screen layouts.
Direct and manage property operations to assure optimum performance and continual
improvement in the five key Areas; guest service, employees, sales, property appearance and
profit/financial control.
Ensure that franchise standard are met in all areas of the hotel as it relates to the appearance,
levels of maintenance and cleanliness; conducts Continuous Improvement Meetings monthly
basis.
Oversee the guest service function to ensure corrective action is taken to resolve guest
complaints and ensure superior guest service is delivered.
Works directly with General Manger, assisting them with all duties and including employee and
guest satisfaction, maintenance and sales.
Assist General Manager in Human Resources matters including interviewing, training, and Result
delegating work.
Proven track record of accurately maintaining detailed records, generating reports, coordinating
meetings and multitasking within fast paced atmospheres.
Adapt to managing and streamlining administrative processes to reduce errors, improve
accuracy and efficiency, and achieve organizational objectives.
Outstanding interpersonal, customer service, leadership, and organizational skills thrive within
detail-oriented, deadline-driven environments.
Technical and Professional Skills
SAP ECC
Quickbooks
TYPE 45-55 WPM/ Microsoft Word, Excel, Outlook Email/ Several sales – Hotel training courses
through Springhill suites by Marriott online
Cultural awareness and sensitivity
Exceptionally professional demeanor
Effective time management and organizational skills
Ability to work in a fast-paced environment and multitask
Professionally able to communicate and interact with customers