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KFC's logo used from 1997 until November 2006

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According to (1996), corporate responsibility is supported by the concepts of multidimensional
definitions and social marketing. In the multidimensional definitions concept, the focus is on the
major responsibilities expected from companies. These major responsibilities include economic,
legal, ethical and philanthropic dimensions (1991). These responsibilities must be performed in
order to benefit not only the company operators but also their employees, customers, the
community and the general public. (1991) notes that the social marketing concept of corporate
responsibility stresses those companies should operate in a way that maintains or enhances the
well-being of its customers as well as its society.

One of the most important factors to be considered by an organisation is to ensure that they
always follow ethical standards by providing quality products or services among customers.
Ethics is something that is not only acquired and applied in the family setting. In every aspect of
life, be it on business, community, religion or politics, ethics is important. In a way, a person¶s ethical
background is tested in times of pressure and uncertainty. One way of establishing good ethics is by
caring for others. Furthermore, this concept is centred on fairness, honesty and respect ( 1992). In the
workplace, where people normally interact with one another, ethics is also an important factor, especially
in building good working relations with others. And in the organisation, ethics means that the company
should always ensure that the stakeholders are provided with quality products and services that adhere to
ethical standards.

There are many ethical issues that an organisation face and one of the organisations which faces
major issue is the Kentucky Fried Chicken. Primarily, the main objective of this paper is to

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provide a discussion about the issue faced by KFC and the ethical problems that the company
encounters.

Kentucky Fried Chicken is one of the well-known fast food restaurants in the world. The
industry was founded by Colonel Sanders. The corporation is based in Louisville, Kentucky and
now regarded as the most famous chicken restaurant chain. It can be noted that each day, nearly
eight million customers avails the products and foods offered by this fast food chain. KFC has
more than 11, 000 branches in more than 80 nations and territories all over the world. An in quite
a few US cities, Kentucky Fried Chicken is teaming up with its sister companies which are the
A&W and All-American Food. KFC has been a brand and operating segment, termed a concept
of Yum! Brands since 1997 when that company was spun off from PepsiCo as Tricon Global
Restaurants Inc.

KFC is among the most popular fast food brands in the world. Started out in the fifties, KFC now
boasts of operating, franchising, and serving a worldwide chain of around 11,000 fast food
restaurants that prepare, package and sell a menu of ready to eat foods. However, despite of the
established brand of KFC Corporation and contrary to its previous achievements; it seems that
there is a need for the management to redefine its image. The growing and bustling population of
today is obviously different from the population of the previous decades in terms of health and
nutritional attitudes and behaviors. People today are more concerned with their health and figures
than ever before. Obviously, the reason for this increased awareness is because of the fact that
information is everywhere and every reports and research about nutrition seem to link fast foods
with the growing number of obesity. Furthermore, there is also a number of emerging diet
programs that promote and encourage the public to be figure conscious.

This is a problem for KFC because it has already gain the reputation of a fast food that
continuously provides greasy unhealthy food; whereas competitors have already made measures
to reduce fats in their products. The company needs to do something about and shift its positive
image back.

Î


The company was founded as Kentucky Fried Chicken by Colonel Harland Sanders in 1952,
though the idea of KFC's fried chicken actually goes back to 1930. The company adopted the
abbreviated form of its name in 1991. Starting in April 2007, the company began using its
original name, Kentucky Fried Chicken, for its signage, packaging and advertisements in the
U.S. as part of a new corporate re-branding program; newer and remodeled restaurants will have
the new logo and name while older stores will continue to use the 1980s signage. Additionally,
Yum! continues to use the abbreviated name freely in its advertising.


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Born and raised in Henryville, Indiana, Sanders passed through several professions in his
lifetime. Sanders first served his fried chicken in 1930 in the midst of the Great Depression at a
gas station he owned in North Corbin, Kentucky. The dining area was named "Sanders Court &
Café" and was so successful that in 1936 Kentucky Governor Ruby Laffoon granted Sanders the
title of honorary Kentucky Colonel in recognition of his contribution to the state's cuisine. The
following year Sanders expanded his restaurant to 142 seats, and added a motel he bought across
the street. When Sanders prepared his chicken in his original restaurant in North Corbin, he
prepared the chicken in an iron skillet, which took about 30 minutes to do, too long for a
restaurant operation. In 1939, Sanders altered the cooking process for his fried chicken to use a
pressure fryer, resulting in a greatly reduced cooking time comparable to that of deep frying. In
1940 Sanders devised what came to be known as his Original Recipe.


The restaurant in North Corbin, Kentucky where Colonel Sanders developed Kentucky Fried Chicken

The Sanders Court & Café generally served travelers, often those headed to Florida, so when the
route planned in the 1950s for what would become Interstate 75 bypassed Corbin, he sold his
properties and traveled the U.S. to sell his chicken to restaurant owners. The first to take him up
on the offer was Pete Harman in South Salt Lake, Utah; together, they opened the first
"Kentucky Fried Chicken" outlet in 1952. By the early 1960s, Kentucky Fried Chicken was sold
in over 600 franchised outlets in both the United States and Canada. One of the longest-lived
franchisees of the older Col. Sanders' chicken concept, as opposed to the KFC chain, was the
Kenny Kings chain. The company owned many Northern Ohio diner-style restaurants, the last of
which closed in 2004.

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The first KFC restaurant, situated in South Salt Lake, Utah and since replaced by a new KFC on the same site

Sanders sold the entire KFC franchising operation in 1964 for $2 million USD, equal to
$14,161,464 today. Since that time, the chain has been sold three more times: to Heublein in
1971, to R.J. Reynolds in 1982 and most recently to PepsiCo in 1986, which made it part of its
Tricon Global Restaurants division, which in turn was spun off in 1997, and has now been
renamed to Yum! Brands. Additionally, Colonel Sanders' nephew, Lee Cummings, took his own
Kentucky Fried Chicken franchises (and a chicken recipe of his own) and converted them to his
own "spin-off" restaurant chain, Lee's Famous Recipe Chicken.

Today, some of the older KFC restaurants have become famous in their own right. One such
restaurant is located in Marietta, Georgia. This store is notable for a 56-foot (17 m) tall sign that
looks like a chicken. The sign, known locally as the Big Chicken, was built for an earlier fast-
food restaurant on the site called Johnny Reb's Chick, Chuck and Shake. It is often used as a
travel reference point in the Atlanta area by locals and pilots.

  
  
The Colonel's secret flavor recipe of 11 herbs and spices that creates the famous "finger lickin'
good" chicken remains a trade secret. Portions of the secret spice mix are made at different
locations in the United States, and the only complete, handwritten copy of the recipe is kept in a
vault in corporate headquarters. On September 9, 2008, the one complete copy was temporarily
moved to an undisclosed location under extremely tight security while KFC revamped the
security at its headquarters. Before the move, KFC disclosed the following details about the
recipe and its security arrangements:

* The recipe, which includes exact amounts of each component, is written in pencil on a single
sheet of notebook paper and signed by Sanders.

* The recipe was locked in a filing cabinet with two separate combination locks. The cabinet
also included vials of each of the 11 herbs and spices used.

* Only two executives had access to the recipe at any one time. KFC refuses to disclose the
names and titles of either executive.

* One of the two executives said that no one had come close to guessing the contents of the
secret recipe, and added that the actual recipe would include some surprises.

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On February 9, 2009, the secret recipe returned to KFC's Louisville headquarters in a more
secure, computerized vault guarded by motion detectors and security cameras. Reportedly, the
paper has yellowed and the handwriting is now faint.

In 1983, writer William Poundstone examined the recipe in his book Big Secrets. He reviewed
Sanders' patent application, and advertised in college newspapers for present or former
employees willing to share their knowledge. From the former he deduced that Sanders had
diverged from other common fried-chicken recipes by varying the amount of oil used with the
amount of chicken being cooked, and starting the cooking at a higher temperature (about 400 °F
(200 °C)) for the first minute or so and then lowering it to 250 °F (120 °C) for the remainder of
the cooking time. Several of Poundstone's contacts also provided samples of the seasoning mix,
and a food lab found that it consisted solely of sugar, flour, salt, black pepper and monosodium
glutamate (MSG). He concluded that it was entirely possible that, in the years since Sanders sold
the chain, later owners had begun skimping on the recipe to save costs.

Ron Douglas, author of the book America's Most Wanted Recipes, also claims to have figured
out KFC's secret recipe.



KFC primarily sells chicken pieces, wraps, salads and sandwiches. While its primary focus is
fried chicken, KFC also offers a line of grilled and roasted chicken products, side dishes and
desserts. Outside North America, KFC offers beef based products such as hamburgers or kebabs,
pork based products such as ribs and other regional fare.


 



The famous paper bucket that KFC uses for its larger sized orders of chicken and has come to
signify the company was originally created by Wendy's restaurants founder Dave Thomas.
Thomas was originally a franchisee of the original Kentucky Fried Chicken and operated several
outlets in the Columbus, Ohio area. His reasoning behind using the paper packaging was that it
helped keep the chicken crispy by wicking away excess moisture. Thomas was also responsible
for the creation of the famous rotating bucket sign that came to be used at most KFC locations in
the US.

 


This is a list of menu items sold at KFC.

 

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* KFC's specialty is fried chicken served in various forms. KFC's primary product is pressure-
fried pieces of chicken made with the original recipe. The other chicken offering, extra crispy, is
made using a garlic marinade and double dipping the chicken in flour before deep frying in a
standard industrial kitchen type machine.

* Kentucky Grilled Chicken ± This marinated grilled chicken is targeted towards health-
conscious customers. It features marinated breasts, thighs, drumsticks, and wings that are coated
with seasonings before being grilled. It has less fat, calories, and sodium than the Original
Recipe fried chicken. Introduced in April 2009.

* KFC has two lines of sandwiches: its "regular" chicken sandwiches and its Snackers line. The
regular sandwiches are served on either a sesame seed or corn dusted roll and are made from
either whole breast fillets (fried or roasted), chopped chicken in a sauce or fried chicken strips.
The Snackers line are value priced items that consist of chicken strips and various toppings. In
the UK, Australia and New Zealand, sandwiches are referred to as "burgers"; there is the chicken
fillet burger (a chicken breast fillet coated in an original-recipe coating with salad garnish and
mayonnaise) and a Zinger Burger (as with the former but with a spicier coating and salsa). Both
of these are available as "tower" variants, which include a slice of cheese and a hash brown.

KFC considers its Double Down product a sandwich in spite of containing no bread.

* A variety of smaller finger food products are available at KFC including chicken strips, wings,
nuggets and popcorn chicken. These products can be ordered plain or with various sauces,
including several types of barbecue sauces and buffalo sauce. They also offer potato wedges.

* Several pies have been made available from KFC. The Pot Pie is a savory pie made with
chicken, gravy and vegetables. In the second quarter of 2006, KFC introduced its variation on
Shepherd's pie called the Famous Bowl. Served in a plastic bowl, it is layered with mashed
potatoes or rice, gravy, corn, popcorn chicken, and cheese, and is served with a biscuit. The bowl
had been available at KFC's special test market store in Louisville since the third quarter of 2005.

* The KFC Twister is a wrap that consists of either chicken strips or roasted chicken, tomato,
lettuce and (pepper) mayonnaise wrapped in a tortilla. In Europe, the Twister is sold in two
varieties: 1) the Grilled Twister (chicken strips), and 2) the Grilled Mexican twister/Spicy
Toasted Twister (UK) (chicken breast supplemented by tortilla chips and salsa, UK: adds only
salsa to pepper mayonnaise),

* KFC Fillers are a 9 in (23 cm) sub, available in four varieties over the summer period in
Australia.

* Shish kebab ± in several markets KFC sells kebabs.

* Kentucky Barbecued Chicken ± barbecued chicken dipped in the original recipe

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* Wrapstar is a variant of the KFC Twister, consisting of chicken strips with salsa, cheese, salad,
pepper mayonnaise and other ingredients, contained in a compressed tortilla.


  


 


* In some international locations, KFC may sell hamburgers, pork ribs or fish. In the U.S., KFC
began offering the Fish Snacker sandwich during Lent in 2006. The Fish Snacker consists of a
rectangular patty of Alaskan Pollock on a small bun, and is the fifth KFC menu item in the
Snacker category.

* Some international locations also may sell KFC 'Mashies' - balls of mashed potato cooked in
original recipe batter .

* Three types of salads (which can be topped with roasted or fried chicken) are available at KFC:
Caesar, house, and BLT salads (in the US).

* The Boneless Banquet

* Zinger Burger ± A regular sized burger which regularly consists of a boneless fillet of hot and
spicy chicken, lettuce and mayonnaise in a burger bun. Cheese, tomato, bacon and pineapple can
be added upon request. Barbecue sauce can also replace/join the mayonnaise.

* Chili Cheese Fries ± By 2007, 2 former KFC/A&W Restaurants locations in Berlin and
Cologne, Germany had reverted to KFC-only locations and the third location in Garbsen (by
Hannover) was closed in 2005. The only remnant from the former A&W menu are the Chili
Cheese Fries which were added to the systemwide KFC Germany menu.

* Parfait desserts ± "Little Bucket Parfaits" in varieties such as Fudge Brownie, Chocolate Crème
(once called the Colonel's Little Fudge Bucket), Lemon Crème and Strawberry Shortcake are
available at most locations in the US.

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* Sara Lee Desserts ± Available in either Cookies and Cream Cheesecake or Choc Caramel
Mousse.

* Krushers, available in Australia, South Africa and New Zealand. These are drinks containing
"real bits". They include "classic krushers", "smoothie krushers" and "fruit krushers". Selected
outlets are now equipped with "Krushbars" to serve these drinks.

 

* Other than fried chicken, many KFC restaurants serve side dishes like coleslaw, various potato-
based items (including potato wedges, french fries and mashed potatoes with gravy), biscuits,
baked beans, macaroni and cheese, macaroni salad, rice, steamed vegetables and corn on the cob.

 
  


* The Colonel's Rotisserie Gold ± This product was introduced in the 1990s as a response to the
Boston Market chain's roasted chicken products, and a healthier mindset of the general public
avoiding fried food. Purportedly made from a "lost" Col. Sanders recipe, it was sold as a whole
roaster or a half bird.

* Tender Roast Chicken ± This product was an offshoot of "The Colonel's Rotisserie Gold".
Instead of whole and half birds, customers were given quarter roasted chicken pieces. For a time,
customers could request chicken "original", "Extra Tasty Crispy", or "Tender Roast".

* Chicken Little sandwich ± a value oriented sandwich that sold for US$0.39 in the U.S. during
the late 1980s and early 1990s. It was a small chicken patty with mayonnaise on a small roll,
similar to White Castle's mini chicken sandwich.

* Extra Tasty Crispy (ETC) ± Chicken much like the Extra Crispy served today, except ETC was
prepared using chicken that had been soaking for 15 minutes in a special marinade machine.
There is some speculation that the marinade may have been made with trans-fats, and KFC
confesses to no longer use trans-fats in their chicken, the known ingredients were garlic and
chicken stock. In the summer of 2007, KFC started marketing the chicken just as "Extra Crispy"
without the marinade.

* Kentucky Nuggets were a chicken nugget product available at KFC from December 1984 until
1996. No reason has been given for their discontinuation. It is still sold in Australia.

* Smokey Chipotle ± Introduced in April 2008. The chicken was dipped in chipotle sauce then
doubled breaded and fried. It has been discontinued since August 2008.



   

KFC formerly used partially hydrogenated oil in its fried foods. This oil contains relatively high
levels of trans fat, which increases the risk of heart disease. The Center for Science in the Public
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Interest (CSPI) filed a court case against KFC, with the aim of making it use other types of oils
or make sure customers know about trans fat content immediately before they buy food.

In October 2006, KFC announced that it would begin frying its chicken in trans fat-free oil. This
would also apply to their potato wedges and other fried foods, however, the biscuits, macaroni
and cheese, and mashed potatoes would still contain trans fat. Trans fat-free soybean oil was
introduced in all KFC restaurants in the U.S. by April 30, 2007. CSPI announced that it would
immediately drop its lawsuit against KFC and was hopeful that this would create a ripple effect
on other restaurants or fast food chains that prepare food rich in trans fat. "If KFC, which deep-
fries almost everything, can get the artificial trans fat out of its frying oil, anyone can," CSPI
executive director Michael Jacobson said in a statement.

x 
 

KFC's logo used from 1997 until November 2006

Early television advertisements for KFC regularly featured Colonel Sanders licking his fingers
and talking to the viewer about his secret recipe, and by the 1960s both the Colonel and the
chain's striped bucket had become well-known. The bucket as product placement can be seen in
the hands of both Annette Funicello and Dwayne Hickman in 1965's How to Stuff a Wild Bikini,
and was also featured prominently in the 1968 Peter Sellers vehicle, The Party. The Colonel
made appearances as himself in Jerry Lewis's The Big Mouth (1967), Herschell Gordon Lewis'
Blast-Off Girls (1967) and Al Adamson's Hell's Bloody Devils (1970), as well as an appearance
in 1968 on Rowan & Martin's Laugh-In.

Despite his death in 1980, Sanders remains a key symbol of the company in its advertising and
branding.

Before he became a platinum-selling pop star in the 1970s, Barry Manilow sang the commercial
jingle "Get a Bucket of Chicken" , which was later included on Barry Manilow Live as part of
"A Very Strange Medley."

Throughout the mid 1980s, KFC called on Will Vinton Studios to produce a series of humorous,
claymation ads. These most often featured a cartoon-like chicken illustrating the poor food
quality of competing food chains, mentioning prolonged freezing and other negative aspects. TV
ads also featured Foghorn Leghorn advising Henry Hawk to visit the restaurant for better
chicken.

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In the 1980s, KFC was an associate sponsor for Junior Johnson's NASCAR Winston Cup Series
cars, with such drivers as Darrell Waltrip, Neil Bonnett, and Terry Labonte.

In 1997, KFC briefly re-entered the NASCAR Winston Cup Series as sponsor of the #26 Darrell
Waltrip Motorsports Chevrolet with driver Rich Bickle at the Brickyard 400.

A co-branded Long John Silver's and KFC

By the late 1990s, the stylized likeness of Colonel Sanders as the KFC logo had been modified.
KFC ads began featuring an animated version of "the Colonel" voiced by Randy Quaid with a
lively and enthusiastic attitude. He would often start out saying "The Colonel here!" and moved
across the screen with a cane in hand. The Colonel was often shown dancing, singing, and
knocking on the TV screen as he spoke to the viewer about the product.

A KFC Take-Away Trailer located in Sargodha, Pakistan

The animated Colonel is uncommon today. Still using a humorous slant, the current KFC
campaign revolves mostly around customers enjoying the food. It also features a modified
version of Lynyrd Skynyrd's "Sweet Home Alabama" as the theme song for practically all its
commercials, though the restaurant actually hails from Kentucky.

In 2006, KFC claimed to have made the first logo visible from outer space, though Readymix has
had one since 1965. KFC says "It marked the official debut of a massive global re-image
campaign that will contemporize 14,000-plus KFC restaurants in over 80 countries over the next
few years." The logo was built from 65,000 one-foot-square tiles, and it took six days on site to
construct in early November. The logo was placed in the Mojave Desert near Rachel, Nevada. It
is located in the northern section of Rachel, Nevada at 37°38ƍ46ƎN 115°45ƍ03ƎW / 37.6460°N
115.7507°W / 37.6460; -115.7507 (KFC logo) .

Many KFC locations are co-located with one or more of Yum! Brands restaurants, Long John
Silver's, Taco Bell, Pizza Hut, or A&W Restaurants. Many of these locations behave like a single
restaurant, offering a single menu with food items from both restaurants.

The resurrected Kentucky Fried Chicken logo

One of KFC's latest advertisements is a commercial advertising its "wicked crunch box meal".
The commercial features a fictional black metal band called "Hellvetica" performing live, the
lead singer then swallows fire. The commercial then shows the lead singer at a KFC eating the
"wicked crunch box meal" and saying "Oh man that is hot".

In 2007, the original, non-acronymic Kentucky Fried Chicken name was resurrected and began
to reappear on company marketing literature and food packaging, as well as some restaurant
signage.

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In 2010, an advertisement was shown in Australia showing an Australian cricket fan giving West
Indies fans KFC chicken to keep them quiet. The ad sparked a debate over racism in the ad,
suggesting that all black people eat fried chicken. Fried chicken was eaten by black slaves
because it was cheap and easy to make. Though KFC stated that it was "misinterpreted by a
segment of people in the US", the ad was later pulled from TV. However, several Australian
commentators have expressed the opinion that the ad is not racist, because this is not a racial
stereotype in Australia and the cricket fans in the ad are not African American, but West Indies
cricket supporters (the West Indies cricket team was playing a Test cricket series against the
Australian cricket team at the time of the ad).

Also in 2010, Yum! signed a naming rights deal with the Louisville Arena Authority for
Louisville's new downtown arena, which opened on October 10 of that year as the KFC Yum!
Center.

A co-branded Long John Silver's and KFC A KFC Take-Away Trailer located in Sargodha, Pakistan


 
  
   

KFC in the US has been accused by Greenpeace of a large destruction of the Amazon Rainforest,
because the supply of soy used for chicken food that KFC receives from Cargill has been traced
back to the European KFC. Cargill has reportedly been exporting soy illegally for several years.
The Greenpeace organization researched the issue and brought it to the attention of the parent
company YUM! Brands, Inc. The parent company denied the illegal operation, and said that their
supply of soy is grown in parts of Brazil. Greenpeace has called on KFC to stop purchasing soy
from Cargill, to avoid contributing to the destruction of the Amazon.

    


In 1971, Sanders sued Heublein Inc., KFC's parent company at the time, over the alleged misuse
of his image in promoting products he had not helped develop. In 1975, Heublein Inc.
unsuccessfully sued Sanders for libel after he publicly referred to their gravy as "sludge" with a
"wallpaper taste".
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In May 2007, KFC (Great Britain) requested that Tan Hill Inn, in the Yorkshire Dales, North
Yorkshire, UK refrain from using the term 'Family Feast' to describe its Christmas menu,
although this problem was quickly resolved with the pub being allowed to continue use of the
term.

[
 
 
 

KFC workers and allies picketing the store

In New Zealand, KFC youth workers earn NZ$10.13 an hour. Staff at the Balmoral, Auckland
store went on strike for two hours on December 3, 2005 after Restaurant Brands, the franchise
holder, offered no wage increase in contract negotiations. In March 2006, Restaurant Brands
agreed to phase out youth rates in New Zealand, although no date was set.

Many stores in western Canada are unionized with the Canadian Auto Workers, and as a result
many non-franchise stores in western Canada pay higher than minimum wage.

x  




Protesters demonstrating outside a KFC restaurant in Royal Oak, Michigan

Since 2003, animal rights and welfare organizations, led by People for the Ethical Treatment of
Animals (PETA), have been protesting KFC¶s treatment of the animals used for its products.
These groups claim that the recommendations of the KFC Animal Welfare Advisory Council
have been ignored. Adele Douglass, a former member of the council, said in an SEC filing
reported on by the Chicago Times, that KFC "never had any meetings. They never asked any
advice, and then they touted to the press that they had this animal-welfare advisory committee. I
felt like I was being used."

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KFC responded by saying the chickens used in its products are bought from suppliers like Perdue
Farms, Tyson Foods, and Pilgrim's Pride, and that these suppliers are routinely monitored for
animal welfare violations. Several PETA undercover investigations and videos of these and other
KFC suppliers purporting to show chickens being beaten, ripped apart, and thrown against walls
contradict KFC¶s claims. PETA has criticised some of the practices of chicken breeders, such as
beak trimming and overcrowding, but KFC says its suppliers meets UK legal requirements. The
Department for Environment, Food and Rural Affairs recommends a maximum stocking density
of 34 kg²around 30 chickens²per square metre, and say that in circumstances where beak
trimming needs to be carried out to prevent the birds injuring each other, only one third of the
beak should be trimmed "measured from the tip towards the entrance of the nostrils". PETA
states that they have held more than 12,000 demonstrations at KFC outlets since 2003 because of
this alleged mistreatment of chickens by KFC suppliers.

In June 2008, KFC Canada agreed to PETA's demands for better welfare standards, including
favoring suppliers who use controlled-atmosphere killing (CAK) of chickens, and other welfare
standards as well as introducing a vegan sandwich at 65% of its outlets. PETA has called off its
campaign against KFC Canada, but continues to demonstrate against KFC elsewhere in the
world.

Î

 

‡In February 2007, a KFC/Taco Bell outlet in New York City was found to be rat infested. A
video showing the rats running wild inside the restaurant was shown on television news bulletins
around the world, as well as disseminated on the internet via sites such as YouTube.

‡Two KFC outlets in Sydney, Australia, were fined record amounts in 2009 for having
unhygienic food preparation areas. Inspectors found layers of grease and dirt, as well as evidence
of vermin. The KFC stores had been repeat offenders, and had ignored previous warnings to
keep their restaurants clean. They were charged with 11 breaches of food hygiene laws.

‡In 2009, a KFC outlet in Leicester Square, London was charged with 13 food hygiene charges
by officials from Westminster Council, claiming a mouse was seen running across the floor and
flies buzzed around their heads at the premises.

‡A court case in August 2010 revealed poor hygiene at a KFC outlet in the suburb of Villawood
in Sydney, Australia. KFC staff admitted to the court that they would drop cooked chicken
pieces on the floor, and indulge in food fights using french fries and chicken pieces. The court
was told that staff did not wash their hands between handling raw chicken blood, and serving
cooked chicken pieces to customers. An 11-year-old girl launched legal action against the KFC
outlet, claiming she caught salmonellosis after eating a Twister at the store, which she says left
her with brain damage and quadriplegia. KFC denied the girl's illness was caused by its food.

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ñV Andorra ñV El Salvador
ñV Antigua and Barbuda ñV Egypt
ñV Australia ñV Fiji
ñV Austria ñV France
ñV Bahamas ñV Germany
ñV Bahrain ñV Greece
ñV Bangladesh ñV Grenada
ñV Barbados ñV Guyana
ñV Botswana ñV Honduras
ñV Brazil ñV Hungary
ñV Brunei ñV Iceland
ñV Bulgaria ñV India
ñV Cambodia ñV Indonesia
ñV Canada PFK (Fritentucky) in Quebec ñV Iran
ñV Chile ñV Ireland
ñV People's Republic of China (Ú
) ñV Israel
ñV Czech Republic ñV Jamaica
ñV Denmark ñV Japan
ñV Dominica ñV Jordan
ñV Dominican Republic ñV Kuwait
ñV Ecuador ñV Lebanon
ñV Lithuania
ñV Malaysia
ñV Malta
ñV Mauritius

ÿ




The following is a list of fast food restaurants, as distinct from fast casual restaurants, casual
chains (see List of casual dining restaurant chains), coffeehouses (see List of coffeehouse
chains), ice cream parlors (see List of ice cream parlors), and pizzerias (see List of pizzerias).

c

   
ñV A&W Restaurants
ñV Arby's
ñV Arctic Circle Restaurants
ñV Au Bon Pain
ñV Blimpie
ñV Bojangles' Famous Chicken 'n Biscuits
ñV Burger King, Hungry Jack's (Australia)
ñV Camille's Sidewalk Cafe
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ñV Captain D's
ñV Carl's Jr.
ñV Charley's Grilled Subs
ñV Checkers
ñV Chester's International
ñV Chicken Cottage
ñV Chicken Delight
ñV Chicken Licken
ñV Chick-fil-A
ñV Chipotle Mexican Grill
ñV Church's Chicken
ñV Chowking
ñV Culver's
ñV Dairy Queen
ñV Del Taco
ñV Dixy Chicken
ñV Duchess
ñV Dunkin' Donuts
ñV Handel's Homemade Ice Cream & Yogurt
ñV Hardee's
ñV Hesburger
ñV Hungry Howie's Pizza
ñV Jamba Juice
ñV Jollibee
ñV KFC
ñV Krispy Kreme
ñV Little Caesars
ñV Maoz Vegetarian
ñV McDonald's

  c  

V