Anda di halaman 1dari 61

<Insert Picture Here>

Road Map to Tutor and User Productivity Kit:


Enhance Tutor Content with UPK Simulations
Emily Chorba
Senior Product Manager for Oracle Tutor
Run Your Business Better

• Use Oracle Tutor With These Other Oracle Products


• User Productivity Kit (UPK)
• Oracle Content Services (OCS)
• Internal Controls Manager (ICM)
• Oracle Learning Management (OLM)

It's Possible, Beneficial, and Easy!


Agenda

• Tutor - What is it? <Insert Picture Here>

• Better Together
• Tutor and UPK
• Tutor and Oracle Content Services
• Tutor and Internal Controls Manager
• Tutor and Oracle Learning Management
• Enhancements in Tutor R12
Oracle Tutor - What is it?

• Tutor is a documentation and productivity tool that


streamlines writing, deploying, and maintaining end
user process and procedure documentation.
• Tutor is comprised of three components.
Software
Software
-- Author
Author
-- Publisher
Publisher

Model
Model
Documents
Documents

Proven
ProvenMethod
Method
Oracle Tutor Architecture

Model Method Tools Client


Documents Documents

A P Oracle
U Files
U
T B
Oracle H L
Files O I
R S Oracle
H Apps
E
R
Editing
Workshops

.doc .htm
Tutor Desk Manual Index
Tutor Desk Manual - AP Clerk
Tutor Procedure - Introduction
Tutor Procedure Flowchart:
People to People tasks
Tutor Procedure Actor to Task
Narrative with link to UPK content
<Insert Picture Here>

Better Together
Tutor and UPK
Oracle UPK - What is it?

• UPK is a documentation and productivity tool that


streamlines creating, deploying, and maintaining end
user system transaction training documentation.
• UPK is comprised of three components.

UPK
UPKDeveloper
Developer

Content
Content

Usage
UsageTracking
Tracking
Oracle UPK Lifecycle

Documentation Training Performance


Support Material

UPK Content UPK Content UPK Content


System Instructor-led Training Simulations
Transaction Web-based Training Application Coach
Process Guides Job Aids
Go-Live Job Aids
User Acceptance
Test scripts

Usage Tracking Usage Tracking

UPK Developer
Single Source Development and Customization
UPK Player Launched From Link in
Tutor Procedure
UPK Player in 'See It' Mode
How'd They Do That?

• Determine the address where the UPK Player


index.html resides
How'd They Do That?

• Create a link at the appropriate location in the Tutor


procedure
• Links can be absolute or relative (preferred).
• When linking to a complete player, you should include brief
navigation point/clicks to the exact topic.

Relative Link
Point/click
steps
How Do You Keep It Simple?

• Store the Tutor HTML folder and 'UPK Player' folders


at the same level on a server
What Berlin Packaging is Saying
“You put your chocolate in my peanut butter.
You put your peanut butter in my chocolate.
Tutor and UPK, better together”
Steve Cantor, CIO Berlin Packaging
<Insert Picture Here>

Better Together
Tutor and Content
Services
Content Services 10g - What is it?

• The file and content management component of


Oracle Collaboration Suite.
• Provides tools to
• manage content
• reduce risk associated with information discovery and loss
• establish a broad range of content compliance policies
• Functionality is seamlessly surfaced in familiar
environments, where users need it, and without
changing the way they work.
• Share data no matter where you and your coworkers
are located.
Store Tutor Documents in Content
Services
Protect Tutor Documents in Content
Services
<Insert Picture Here>

Better Together
Tutor and ICM
Oracle ICM - What is it?

• A comprehensive tool for executives, controllers,


internal audit departments, and public accounting
firms.
• It helps streamline the efforts to:
• Document and test internal controls
• Certify business processes and reports
• Monitor ongoing compliance
• Tutor, iSurvey, and IT Audit are bundled with ICM.
Using Tutor with ICM

• Develop Internal Control Framework


• Assign Process Owners to Each Process
• Develop Process Documentation
• Develop Procedure Documentation
• Import High Level Processes into ICM
• Tie Risks and Controls to Processes in ICM
• Link Procedures to Process Library
Tutor Process Flows
Develop the Process Framework in
Tutor
Process: Sub process to Sub process
Sub Process: Procedure to Procedure
Procedure: People to People
Tutor & ICM: Process Framework &
Control Framework
Tutor Sub Process Flowchart
Link to Tutor Procedure
<Insert Picture Here>

Better Together
Tutor and OLM
OLM - What is it?

• Oracle Learning Management is a full-featured


learning management system (LMS).
• Content that you create and view with a browser can
be played and tracked fully in OLM.
• This learning and competency management
application provides vital capabilities for an
organization's ongoing compliance efforts.
Add Desk Manual Content
Test and Track use of Desk Manual
User Interface for Self Paced Class
Run Your Business Better

• Tutor and UPK: Document business processes and


create application training materials.
• Tutor and OCS: Manage documentation securely in
the database.
• Tutor and ICM: Provide visibility to signing executives,
auditors, and most importantly, to all employees.
• Tutor and OLM: Implement learning and competency
management applications to support ongoing
compliance and productivity efforts.

It's Possible, Beneficial, and Easy!


<Insert Picture Here>

Enhancements in Tutor
R12
Enhancements in Tutor R12

• A new Author Options dialog box allows users to:


• customize HTML documents output
• customize select Flowchart output
• customize Manuals (Desk Manuals and Student Guides)
• customize select Author features
• Set Word's Default File Open View
• Customize Student Guide Title and Chapter Pages
• Tutor R12 allows users to
• Install and use Tutor software on Hosted Environments
• Install and use a server version of Author
Author Options - HTML Tab
HTML Tab - Remove Oracle.com Link
in footer
• With link

• Without link
HTML Tab - Display Effective/Revision
at top
HTML Tab - Display Flowchart first
HTML Tab - Include Quick Link menu

• With
Quick Link

• Without
Quick Link
HTML Tab - Flowchart Size Percentage

100% 120%
HTML Tab - Browse to HTML directory
Author Options - Flowcharts Tab
Author Options - Manuals Tab
Manuals Tab - Student Guides

• Display Filename, Effective Date, Revision

Filename Effective Date Revision


Manuals Tab - Online Desk Manuals

• Job Titles listed


alphabetically by
row

• Job Titles listed


alphabetically by
column OR
'newspaper'
columns
Author Options - General Tab
Author Options - Word Tab

• Set Word's Default File > Open View


Customize Student Guide Title and
Chapter Pages
• Users may include company logos, copyright, author,
reviewer, and preface information in student guides by
modifying the appropriate StudentGuide*.doc files
• The three new skeletons are
• StudentGuideTOC.doc (for curriculum based student guides)
• StudentGuideChapter.doc (for curriculum based student guides)
• StudentGuideED.doc (for Student Guides based on a single ED
document)
Tutor Software Installations

• Supported Hosted Environments


• Tarantella
• Citrix
• Windows 2000 Server
• Author Server Version
• Single installation of Author on a shared network can be used
by multiple users
Who Uses Tutor?

Kingston upon Hull City


Council
United Kingdom
www.hullcc.gov.uk
For More Information

http://search.oracle.com

Tutor

or
http://www.oracle.com/

Anda mungkin juga menyukai