User Manual
Version 03
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Table of Content
1 Abbreviations...........................................................................................................................................................4
2 Introduction .............................................................................................................................................................5
3 Adsl2+ modem
5 POTS Splitter...........................................................................................................................................................8
5.1 Installing Procedures ................................................................................................................................8
9 Setup .......................................................................................................................................................................16
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9.3 Configuring the WAN.............................................................................................................................17
9.4 Setting up a WAN Connection ...............................................................................................................17
11 Caution............................................................................................................................................................38
12 Troubleshooting..............................................................................................................................................38
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1 Abbreviations
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2 Introduction
Adsl2+ Modem is a low cost, small size modem with high feature set. It has simple user
interface with zero complexity. The Modem package will consist of the following items
1. ADSL2+ Modem
2. 5V DC/800mA adaptor (Power Supply Unit –PSU)
3. Installation CD
4. POTS splitter
5. RJ11 telephone cable
6. Ethernet cable
7. USB cable
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3 ADSL2+ Modems
1. Power Inlet: The power inlet requires 5V DC/800mA input from the PSU
supplied along with the package.
Caution: Use only the PSU supplied. Use of any other PSU may damage the
Modem.
2. DSL Interface: The DSL interface provides broadband data connectivity. This
needs to be connected to POTS splitter, using the RJ11 telephone cable
3. Ethernet Interface: This interface is used to connect the modem to computer or
LAN. The Ethernet interface can provide the data connectivity at the speed of
10Mbps or 100Mbps
4. USB Interface: This interface is used to connect the modem to computer. The
USB interface can provide data connectivity up to 10Mbps
5. Power Switch: It is a simple push button on/off switch. The on/off function will
toggle for every press of the switch.
6. Factory Defaults Reset Switch: Pressing this switch for 5 seconds will bring the
modem to factory default settings. (Use a pointer such as a ballpoint pen to
operate this switch).
Caution: Pressing this switch will erase all the user configuration data.
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3.2 Visual Indicators
MODEM has four visual indicators
1. Power: The power indicator will glow, when power is supplied to modem using
5V PSU
2. DSL Link/Activity: Indicates the DSL link and activity. The solid green indicates
that the DSL link is up and blinking green indicates the data transfer on the DSL
interface
3. Ethernet Link/Activity: Indicates the Ethernet link and activity. The solid green
indicates that the Ethernet link is up and blinking green indicates the data transfer
on the Ethernet interface.
4. USB Link/Activity: Indicates the USB link and activity. The solid green
indicates the modem is connected to the computer and the link is up over a USB
interface and blinking green indicates the data traffic on the USB interface.
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4 Power Supply
The Power supply supplied with Modem is a high efficiency SMPS power supply unit (PSU). It is a
regulated 5V DC/800mA Power supply. The PSU is rated for 100V-300V/ 47Hz-63HzAC, 0.2A (Max)
input
5 POTS Splitter
The POTS Splitter allows the use of telephone, even when DSL connection is on with no
compromise in the voice quality and data connection speed. It has three interfaces.
1. “Modem” Interface
2. “Telephone” Interface
3. “Line” Interface (To Exchange)
Caution: Do not install a splitter on the line that goes to the DSL Modem.
The DSL Modem can be connected to the PC’s Ethernet or USB port. The preferred
connectivity method is to use the Ethernet. If your PC does not support an Ethernet port,
you will need to use the USB port and install additional software.
Note: Connect your PC to only one interface of the DSL Modem (Ethernet or USB).
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1. Connect the Ethernet cable supplied to the Ethernet port on the DSL Modem.
2. Connect the other end of the Ethernet cable to the Ethernet port on your computer.
3. Plug the DSL cable into the DSL port on the DSL Modem.
4. Plug the power adapter into the power outlet and DSL Modem.
5. If the Power LED does not come on, ensure that the DSL Modem is turned on using
Power on/off switch.
6. Turn on the PC. Your DSL Modem’s Ethernet light will come on if everything is
connected correctly. This may take a few seconds.
Caution: Use only the supplied cable for Ethernet connection. If you use any other
Ethernet cable, make sure it is a cross cable.
1. Connect the square connector of the USB cable to the USB port on the DSL Modem
2. Connect the other end (rectangular connector) of the USB cable into the PC’s USB
port
3. Plug the DSL cable (phone line) into the DSL port on the DSL Modem
4. Plug the power adapter into the power outlet and DSL Modem
5. Turn on the DSL modem
6. Switch on the PC. Your DSL Modem’s USB light will come on if everything is
connected correctly
7. Once the PC powers up, Windows will detect a new device. Select Search for New
Driver in the dialog box.
8. When prompted, install with the CD ROM supplied with the modem.
9. Ask Windows to search the CD-ROM drive for the best USB driver. The PC will
search and find the USB driver and automatically install the driver
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This topic describes installation of the USB CDC Host driver for Apple Mac operating
System from the package (USBCDC Ethernet.pkg). Mac OS X runs the Mac OS X
Installer, when you double-click the package file.
3. Click OK.
The Installer’s Introduction window displays the Welcome file’s contents (if a Welcome
file has been created).
4. Click Continue.
The Installer’s Read Me window displays the Read Me file’s contents (if a Read Me
file has been created) under the heading, Important Information, as shown in Figure 4
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Figure 4:Installer ReadMe File
5. Click Continue.
The Installer’s License window displays the license file’s contents (if a license file has
been created) under the heading, Software License Agreement.
6. Click Continue.
The Installer prompts you to agree (or disagree) with the terms of the license.
7. Click Agree.
8. Select a destination volume and click Continue.
9. Click Upgrade.
The Installer indicates that the machine will need to be restarted after the installation.
10. Click Continue Installation and allow the Installer to proceed.
The Installer prompts you to restart the machine.
11. Click Restart.
12. Once the machine boots up, check to see that the package was installed properly. To
do so, navigate to the System/Library/Extensions folder. The KEXT (USBCDC
Ethernet.kext) file should be installed inside that folder.
13. Connect the DSL Modem to the Mac via the USB port.
14. Go to System Preferences and assign an IP address to the newly added CDC
interface.
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Linux Operating system
To connect over the USB port, you need not install the USB driver, but make sure that
the Linux kernel is of version 2.6.0 or released versions above 2.6.0.
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Figure 5: Network Card Properties Dialog Box
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8. Select the “Obtain an IP address automatically” option and “Obtain DNS server
address automatically”
9. Click OK to save the network card configuration changes and close the network card
properties dialog box
10. Click OK to save the network connection configuration changes and close the
network connection properties dialog box
11. Restart your PC
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User Name: admin
Password: admin
Note: Both fields are case-sensitive. The modem is supplied with default user name and
password of admin and admin. The login name and password can be changed later on
using the Tools/User Management menu options
From the home page you can perform the following tasks:
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The basic layout of the Home page consists of a page selection list across the top of the
browser window. The lower center part of the page displays the Modem status,
connection information, and other useful information. The center part of the display
provides descriptions of the options supported on the other web interface pages.
9 Setup
The Setup tab allows you to perform basic interface configuration functions.
This chapter discusses:
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Before configuring the Modem, you should be familiar with several concepts to better
understand how your new Modem works. Please take a moment to familiarize yourself
with the following concepts to make the configuration easier:
Local hosts (computers) are connected with the LAN interface. The Modem is normally
configured to automatically provide IP addresses to all the hosts on the LAN network
For Modem transfers any data between the LAN interfaces and the WAN interface properly, the WAN side
of the Modem must be configured.
Since multiple users can use the Modem, the Modem can simultaneously support
multiple WAN connection types (DSL encapsulation methods); hence, you must set up
different profiles for each connection. The Modem supports the following encapsulation
types or protocols, which is also called as WAN Connection Type
• PPPoE (RFC 2516)
• Bridged
You can create up to eight WAN connections (Virtual connection). At least one WAN
connection is required to connect Internet.
A new WAN connection is a “virtual” connection over the physical DSL connection.
Your Modem can support up to eight unique virtual connections. If you have multiple
unique virtual connections, you may need to use the static and dynamic routing
capabilities of the Modem to pass data correctly. Before you make a new WAN
connection, you should make sure you have a DSL connection. There should be a green
light on the Modem ADSL LED.
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9.4.1 PPPoE Connection Setup
PPP (point-to-point protocol) is a method of establishing a network connection/session
between network hosts.
Figure 10 shows defaults PPPoE Connection Setup page. This page can be logically
divided into three sections as shown in the figure below.
Figure 10: New Connection Setup - PPPoE
1. At the Setup main page, click New Connection. The default PPPoE Connection
Setup page (Figure 10) is displayed.
2. In the Name field, enter a unique name for the PPPoE connection. The name must
not have spaces and cannot begin with numbers. [For example, the unique name is
triband1
3. The Network Address Translation (NAT) and the Firewall options are enabled
by default. Leave these in the default mode.
Note: NAT enables the IP address on the LAN side to be translated to IP address on
the WAN side. If NAT is disabled, you cannot access the Internet.
4. In the PPP Settings section, enter the values as explained below.
Username: your ISP provides your user name for the PPPoE access. This field is alphanumeric
and the maximum length is 64-characters. It cannot start with a number.
Password: your DSL service provider or your ISP provides your password for the PPPoE access.
This field is alphanumeric and the maximum length is limited to 128 characters.
Idle Timeout: Specifies that PPPoE connection should disconnect if the link has no activity
detected for n seconds. This field is used in conjunction with the On-Demand feature and is
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enabled only when the On Demand field is enabled. To ensure that the link is always active,
enter a 0 in this field. You can also enter a value larger than 10 (unit is in seconds).
Keep Alive: When the On Demand option is not enabled, this field specifies the time to wait
without being connected to your provider before terminating the connection. To ensure that the
link is always active, enter a 0 in this field. You can also enter any positive integer value in this
field.
• Auto
• Challenge handshake authentication protocol (CHAP)
• Password authentication protocol (PAP)
Note: Microsoft CHAP v2 is also supported in the Auto and CHAP options, but MS
CHAP v1 is not supported.
MTU: Maximum transmit unit the DSL connection can transmit. This value will be used to
negotiate the number of bytes in a packet, which can be sent on the modem line. The PPPoE
interface’s default MTU is 1500 (max).
The connection closes if no activity is detected after the specified idle timeout value.
When “Idle Timeout” field checked, the following fields will be enabled
• Idle Timeout
• Host Trigger
• Valid Rx
Default Gateway: If checked, this WAN connection acts as the default Modem to the Internet.
Enforce MTU: This feature is enabled by default. It forces all TCP traffic to conform with PPP
MTU by changing TCP maximum segment size to PPP MTU. If it is disabled, you may have
issues accessing some Internet sites.
Debug: Enables PPPoE connection debugging facilities. ISP technical support and ODM/OEM
testers will use this option to simulate packets going through the network from the WAN side.
PPP Unnumbered: PPP Unnumbered is a special feature. It enables the ISP to designate a block
of public IP addresses to the customer where it is statically assigned on the LAN side. PPP
Unnumbered is, in essence, like a bridged connection.
5.. In the PVC Settings section, enter values for the VPI and VCI.
Note: Your DSL service provider or your ISP supplies these values. In the below
example shown, the DSL service provider is using 0,32.
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6.Select the Quality of Service (QoS). Leave the default value if you are unsure or if
the ISP did not provide this information.
7.Click Apply to complete the connection setup. This temporarily activates this
connection as shown in Figure 11
A new link is created for this connection in the left-hand column. You can connect, disconnect, apply,
delete, or cancel this connection using the buttons at the bottom of this page.
Note: The changes take effect when you click “Apply” however, if the Modem
configuration is not saved, these changes will be lost upon Modem reboot.
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Figure 12: System Commands
To check the status of the connection, click Status (at the top of the page) and select
Connection Status. Figure13 shows the Connection Status page.
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Figure 13: Status - Connection Status
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1. On the Setup main page, click New Connection.
2. From Type drop-down box, select Bridge. The default Bridged Connection Setup
page
(Figure 14) is displayed.
3. Enter a unique name for the Bridged connection in the Name field. The name must
not have spaces and cannot begin with numbers. [For example, the unique name is
bridge].
4. In the Bridge Settings section, select the Encapsulation Type (LLC or VC).
Select the LAN group for the bridged connection. The following options are available:
• LAN Group 1
• LAN Group 2
• None
Note: If you are not sure, just use the default mode.
5.In the PVC Settings section, there are four options for bridge connection you can use
any of this for your Internet connection by entering the values given by the DSL provider
enter values for the VPI and VCI.
Note: Your DSL service provider or your ISP supplies these values. In this example,
the DSL service provider is using 0&33 forPVC1 ,0&34 forPVC2 ,0 & 35 for PVC3,
0& 36 forPVC4.
5. Select the Quality of Service (QoS). Leave the default value if you are unsure or if
the ISP did not provide this information. The PCR, SCR, MBS, and CDVT fields are
enabled/disabled depending on the QoS selection. Enter the values provided by the
ISP or leave the defaults.
6. Click Apply to complete the connection setup. This temporarily activates this
connection as shown in figure 15.
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Figure 15: WAN Connection Setup - Bridge1
A new link has been created for this connection in the left-hand column. You can apply,
delete, or cancel this connection using this page.
Note: The changes take effect when you click Apply; however, if the configuration is
not saved, these changes will be lost upon reboot.
7.To make the change permanent, click Tools at the top of the page and select System
Commands
8.At the System Commands page (Figure 16), click Save All.
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Figure 16 shown as System Commands
9.To check the status, click Status (at the top of the page) and select Connection Status.
To use the Modem in Bridged mode, you need to create the Dial up connection as
explained below.
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Figure 17: New connection wizard
3. Click Next
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Figure 19: Getting Ready
6. Select “Connect using a broadband connection that requires a user name and password” as shown in
the Figure 21 and Click Next
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Figure 21: Connection Name
7. Type your ISP Name as shown in the Figure 22 and Click Next.
Figure 22: Internet Account Information
8. Specify the user name and password provided by the Internet service provider shown
and Click Next.
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Figure 23: completing the new connection wizard
9. Select “Add a shortcut to this connection to my desktop” for quick access as shown in
the connection wizard and Click Next.
10. Double click on the MTNL dialup (shortcut created on your desktop)
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Figure 16: Connect MTNL
Now, You can access Internet through Internet explorer or any other browser.
o NO_MODE
o ADSL_G.dmt (G Discrete Multi-Tone): G.dmt (G.992.1)
o ADSL_G.lite: G.lite (G.992.2)
o ADSL_G.dmt.bis
o ADSL_G.dmt.bis_DELT
o ADSL_2plus
o ADSL_2plus_DELT
o ADSL_re-adsl
o ADSL_re-adsl_DELT
o ADSL_ANSI_T1.413
o Multi_MODE:
o ADSL_G.dmt.bis_AnxI (currently not supported)
o ADSL_G.dmt.bis_AnxJ (currently not supported)
o ADSL_G.dmt.bis_AnxM
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o ADSL_2plus_AnxI (currently not supported)
o ADSL_2plus_AnxJ (currently not supported)
o ADSL_2plus_AnxM
o G.shdsl
o IDSL (currently not supported)
o HDSL (currently not supported)
o SDSL (currently not supported)
o VDSL (currently not supported)
The Modem provides LAN configuration for multiple LAN bridge groups. Up to five
LAN bridge groups are supported. The LAN interfaces could include: Ethernet or USB.
It is possible to assign any LAN interface (Except Ethernet Interface) to any one of
bridge groups. The Ethernet interface needs to be in LAN group 1. Each LAN group can
then be configured with static IP address, dynamic IP address, or be unmanaged (no IP)
Figure 17: LAN Group Configuration (Default)
Figure 25 shows the default LAN Configuration page. The following LAN interfaces
belong to a single LAN bridge group (LAN Group 1):
o USB
o Ethernet
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Note: You can configure the USB interface to a different LAN group; however, the
Ethernet interface is default in LAN group 1 and cannot be moved.
Figure 18: LAN Configuration with Ethernet and USB in different groups
1. Select USB in the Interface box and click Add, which is next to the LAN group 2.
USB moves to LAN group 2 as shown in Figure 25 and Configure link for LAN
group 2 appears on the right side of the LAN group 2.
The Configure link allows you to configure settings for each defined LAN group on
the LAN group configuration page. You can also view the status of advanced
services that can be applied to this LAN group. A green status indicates that the
services have been enabled, while a red status indicates that the service is currently
disabled..
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Figure 19: LAN Group 1 Configuration
2. The Two LAN segments (LAN group1 and LAN group 2) can been configured as
shown in Figure 26 and Figure 27 with two sets of IP addresses as shown. The
Ethernet interfaces belong to LAN group 1 with an IP of 192.168.1.x. The USB
interface belongs to LAN group 2 with an IP of 192.168.2.x.
Note: The changes will take effect when you click “Apply”; however, if the Modem
Configuration is not saved; these changes will be lost upon Modem reboot.
4. To make the change permanent, click Tools at the top of the page and select System
Commands.
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Figure 20: LAN Group 2 Configuration
Unmanaged: A state where the LAN group is not configured and no IP address has been
assigned to the bridge.
Obtain an IP address automatically: This function enables your RG to act like a client and
requests an IP address from the DHCP server on the LAN side.
IP Address: You can retrieve/renew an IP address from the DHCP server using the Release and
Renew buttons. Netmask is the subnet mask of your RG.
PPP IP Address: Enables/disables PPP unnumbered feature. The IP address should be in the
same subnet as the WAN-side IP address.
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Default Gateway: The default gateway is the routing device used to forward all traffic that is not
addressed to a station within the local subnet. Your ISP provides you with the IP address of the
default gateway.
Host Name: The host name is used in conjunction with the domain name to uniquely identify the
RG. It can be any alphanumeric word that does not contain spaces.
Domain: The domain name is used in conjunction with the host name to uniquely identify the
RG. To access the web pages of the RG you can type 192.168.1.1 (The IP address) or
mygateway1.ar7 (Host Name.Domain).
Enable DHCP Server: Enables/disables DHCP. By default, your RG has the DHCP server
(LAN side) enabled. If you already have a DHCP server running on your network, you must
disable one of the two DHCP servers. Assign ISP DNS, SNTP Enable/disables the Assign ISP
DNS, SNTP feature when the DHCP server of your RG has been enabled.
Start IP: The Start IP Address is where the DHCP server starts issuing IP addresses. This value
must be greater than the IP address value of the RG. For example, if the IP address of the RG is
192.168.1.1 (default), and then the starting IP address must be 192.168.1.2 (or higher).
Note: If you change the start or end values, make sure the values are still within the
same subnet as the RG.
End IP: The End IP Address is where the DHCP server stops issuing IP addresses. The ending
address cannot exceed a subnet limit of 254, hence the max value for the default gateway is
192.168.1.254. If the DHCP server runs out of DHCP addresses, users do not get access to
network resources. If this happens, you can increase the Ending IP address (to the limit of 254) or
reduce the lease time.
Note: If you change the start or end values, make sure the values are still within the
same subnet as the IP address of the RG.
Lease Time: The Lease Time is the amount of time that a network user is allowed to maintain a
network connection to the RG using the current dynamic IP address. At the end of the Lease
Time, the lease is either renewed or the DHCP server issues a new IP address. The amount of
time is in units of seconds. The default value is 3600 seconds (1 hour). The maximum value is
999999 seconds (about 278 hours).
Enable DHCP Relay: DHCP Relay In addition to the DHCP server feature, the RG supports
the DHCP relay function. When the RG is configured as DHCP server, it assigns the IP addresses
to the LAN clients. If RG is configured as DHCP relay, it is responsible for forwarding the
requests and responses negotiated between the DHCP clients and the server. See Figure 27
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Figure 21: Example of a DHCP Relay configuration
When you enable the DHCP server on the LAN side, the RG dynamically assigns IP addresses to
the hosts on the local network. The RG provides its own LAN IP address (192.168.1.1) as both
the gateway and the DNS server as shown in( Figure 27)
On the WAN side, the RG receives the following data (among other data) from the ISP:
• IP: 10.10.10.101
• Gateway: 10.10.10.1
• DNS: 10.10.10.5
The RG has a choice of advertising its own IP address (192.168.1.1) to the LAN side hosts as the
DNS server, or providing the DNS that was received from the WAN side (10.10.10.5). This can
be configured by enabling/ disabling Assign ISP DNS SNTP on the LAN Group Configuration
Note: This section only applies when you have enabled DHCP server on the LAN
Group Configuration page (Figure31 on page 2-41).
Figure 22: External DHCP Options
The default option (feature disabled) As shown in Figure 27, when Assign ISP DSN SNTP is
disabled, the hosts on the LAN network use the LAN IP address of the RG as the DNS. The
DHCP server provides the following data to the host.
• IP: 192.168.1.x
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• Gateway: 192.168.1.1
• DNS: 192.168.1.1
The external DHCP option (feature enabled)
As shown in Figure 27, when Assign ISP DSN SNTP is enabled, the host on the LAN network
uses the WAN side DNS. The following data is provided to the host:
• IP: 192.168.1.x
• Gateway: 192.168.1.1
• DNS: 10.10.10.5
10 Logout Page
By clicking Log Out, you can log out of the RG GUI (not just the Setup interface) as
shown in Figure 28.
Figure 28: Log Out Page
1. Click Log Out at the left-hand column. You are prompted to confirm the Log
Out.
2. Confirm by clicking Log Out at the bottom-right corner. You are taken back to
the Log In page (Figure 10).
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Note: Logging out or closing the set up/configuration page does not affect the Internet
connection.
11 Caution
Do not use any other power supply unit, other than the PSU supplied with the adsl2+
Modem package.
12 Troubleshooting
Q1: Why can’t my computer access the Internet, even when the physical links are
well connected?
Check first whether the LED’s are in normal status. If they do, then you have to find help
to adjust the settings on the adsl2+ Modem.
Q2: I forget the username and password when I am to log into the Web-based
Configuration Manager. Or I just can’t access the Web-based Configuration
Manager.
1) Please press reset button on the rear panel for 5 seconds to restore factory default
settings of the adsl2+ Modem.
2) Configure Ethernet IP address in machine as explained section 7.0 configuring your
computer.
3) Disable Proxy service.
4) Launch your Web browser and type in http://192.168.1.1
5) Use the default user name: admin and password: admin
Q: Why can’t I access the Internet by using virtual dialing through Microsoft’s
Internet Gateway?
Internet Gateway supports PPPoE itself. No other PPPoE terminal software shall be
installed again.
Q5: Why does my PC fall off line sometimes even with all LED’s are in normal
status?
The following scenarios may cause this problem.
1) Connection closed by the ISP.
2) Some ISPs will have idle timeout setting to avoid wasting IP. When the end user
connects to the Internet too long without any packet, the ISP will drop the connection.
Please contact with your ISP about this problem.
3) Some ISPs don’t provide a good quality ADSL signal on the line. Therefore, when the
ADSL line is unstable, your connection will be dropped. Contact the ISP on the status of
your ADSL signal line.
4) If you have contacted the ISP and they promised the quality of ADSL line, it may be
the hardware issue and please contact your vendor.
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Q6: When can I use the “Restore Factory Default Setting” button?
If you changed some setting unconsciously in the Web Management Interface and you
forgot the detailed values that you modified, please use the “Restore Default” button to
recover the factory default settings (Figure 14).
Q7: How many methods can be used to restore the factory default setting?
Totally two methods:
1. Use the reset button on the rear panel of the device. Press and hold for more than 5
seconds and reboot and this you can see on the LED status.
Select the TOOLS menu and go to System Commands Click on Restore default
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