RAVI SHARMA

Mobile: +919711379496 Email:- ravi.sharma88@hotmail.com

ravi.sharma88ravi@gmail.com

OBJECTIVE:

To secure a position in planning, installation and maintenance of computer networks that will employ
my skills and knowledge; I have acquired through education and work experience. It should not only
be adequately rewarding financially but should also fulfil my intellectual needs thus providing me the
desired job satisfaction.

CERTIFICATIONS

 © CCNA Certified. (CSCO11551323 )

 © CCVP Certified. (CSCO11551323 )

 © Comprehensive Knowledge of CCNP.

ACADEMIA

BA with 65% Aggregate in 2009

Raj Univercity,Jaipur

10+2 with 62 % Aggregate in 2005.

Raj Board of Secondary Education, Ajmer
KVC , Jaipur (Raj.)

10th with 62 % Aggregate in 2003.

Raj Board of Secondary Education, Ajmer
KVC , Jaipur (Raj.)

TECHNICAL PURVIEW

VoIP Network Skills:

Deploying, Installation, Upgrading:

Cisco Unified Communication Manager 6.X: Deployment Model, Publisher & Subscribe
Relationship, Administration and Managing User Account, Endpoint, and Integration of Cisco Unity
Connection , Cisco IP Phones 7940, 7960, 7961, 7965, Cisco IP Communicators.

Configuring Unified Communication Server:

Basic Model: NTP (Network Time Protocol), DHCP, TFTP, Regions, Location, Device Pools,
Service Parameter, Enterprise Parameter.
Call Routing Component: Route Group, Route List, Route Pattern, Hunt Group, Hunt List, Hunt Pilot,
Digit Manipulation and Translation Pattern.
Calling Privileges: Time of Day Routing, Partition, Calling Search Space, Client Matter Code and
Force Authentication Code.
Clustering Feature: Attendant Console, Extension Mobility, BAT (Bulk Administrator Tools), CDR
(Call Detail Records), Phone Button Template, Soft key Template, Device Default, Device Profile, ,
and Meet-Me Conferencing.

Media Resources: Annunciator, Conference Bridge, Media Termination Point, Transcoder, Music on
Hold Server.

User Feature: Call Park, Directed Call Park, Call Pickup, Group Call Pickup, Other Group Call
Pickup, Call Back, DND.
Monitoring Resources: RTMT (Real Time Monitoring Tools), Alarm, Trace and Syslog
Configuration, Dialled Number Analyzer, Unified Serviceability, Backup and Restore with
Disaster Recovery System.

IOS IP Telephony Skills:

Signalling and Codec: SCCP, RTP, cRTP, RTCP, H.323 (H.225, H.245, RAS), MGCP, SIP.
Configuration of Analog (FXS, FXO) and Digital Interface (T1, E1), ISDN (BRI/PRI)
Codec’s:G.711, G.726, G.728, G.729, G.729A, G.729B.

Cisco Catalyst Switches Configuration: Vlan (802.1q), Voice Vlan (802.1p), Cisco PoE and IEEE
Standard 802.3af.

Configuration Gateway and Gatekeeper: Dial-Peers, SRST, and Dial Plan Consideration. CUCME
with Dial plan support, Call forwarding, Call transfer.
Zone Configuration, Zone Prefix, Technology Prefix, CAC (Call Admission Control).

© Basic Knowledge of IP Contact Centre (IPCC)

Data Network Skills:-

Configuring and troubleshooting of Networking Equipments: Routers 2500se, 2600se, 2800se,

3600se, 3700se; Switches 2900se 3500se.

Expertise Protocols: OSPF, EIGRP, BGP, RIP, RIPv2, IGRP, DEFAULT and STATIC routes, IPv6:
Addressing, RIPng, redistribution, summarization and other advanced features.

Configuring and Troubleshooting of Data Vlans, Voice Vlans, Svi’s, Inter-vlan routing, VTP, ARP,
RARP, Switch Port Security, Ether-channel, advanced configuration, Layer 3 Tunnelling (1900se
2900se 3500se).

Managing and Configuring Enterprise VPN, configuring, REMOTE-ACCESS-VPN, SITE-TO-SITE,

Firewall, GRE, NAT, PAT

PROFESSIONAL EXPERIENCE
Total Experience Of 4+ Years With Networking Background
Hcl Comnet Pvt Ltd., A-9 Sec-3,Noida, UP

Designation: Specialist Voice

Duration: From Oct 2009 to Till yet
Implementation of VoIP Project , Handling project & working with Uptime Calls ,Configuring
and L2 Troubleshooting of CCME, CCM 6.1, CCM 7.0, Gateways and IP-Phones etc.

Networkers Home, 34/3 Asalatpur, Janakpuri, New Delhi

Designation: Network Specialist ( Voice)

Mailto: info@networkershome.com
Duration: From April 2008 to Oct 2009
Implementation of VoIP Project Video Conferencing Handling project & working with Uptime
Calls
Installing, Configuring and Troubleshooting of Routers-2600, 3600, 2500 Switches-3550, 3560, 2950.
Configuring and L2 Troubleshooting of CCME, CCM 6.1, Gateways and IP-Phones etc.

WIPRO (Jaipur)

Designation: Network Support Engg.

Duration: From Dec 2006 to Nov 2007

Troubleshooting hardware & Network related queries for HDFC, Birla Sun life
Insurance, Aviva Insurance FICCI, including wireless, installing windows, and a bit of software
troubleshooting as well working with Network Implementation & Troubleshooting of Cisco R&S
Network

Sequel Infocom (Jaipur)

Designation: Hardware Engineer / Team leader

Duration: From April 2006 to Dec 2006

Troubleshooting Hardware in the company and handling a team of 7 hardware engineers.

And worked a bit on Router 2600 series.

PROJECT DETAILS

• HCL Comnet Pvt Ltd. As a Specialist Voice for the Projects and Uptime calls with it clients.

Project 1 #
Establishment of Cisco CVP network of HCL Chennai Campus. Implemented the Project Right
From the Scratch.
Role and Responsibilities:

• Installation of Cisco Unified Communication manager 7.2 MCS server I based 7845
 • Installation of Cisco IPCC Enterprise and CVP.
• Confguration Of CMPGA, VRUPGA and VXML gateway.
• Basic training for the IT executive to handle the basic troubleshooting,
• OMC Network Establishment For Clients as per the Requirment.

• Networkers Home Pvt Ltd. As a Network Specialist for the Projects and Uptime calls with it
clients.

Project 2 #
Establishment of VOIP network for Sipco Pvt Ltd , Kuwait. Implemented the project right from
scratch, the job also involved ensuring the 99% uptime.
Role and Responsibilities:

• Installation of Cisco Unified Communication manager 6.1 MCS server H based 7826
• Connecation Stablishd with Cisco Unified Unity manager .
• Confguration Of Voice mail, Dial pear ,End User Configuration Device mobility
With IVR
• Basic training for the IT executive to handle the basic troubleshooting,
• Registration with BAT & Manual addition of IP Phones

• Wipro (Jaipur)As a Network Support Engg. for the Projects and Uptime calls with it
clients.

Project 3 #
Deployment of Backbone networks for 5 Branch offices of Birla Sun Life Insurance Pvt Ltd .
Role and Responsibilities:

• Configured and Implemented Cisco 2500 se Routers & 2900 se switches

• IOS Upgradation & patch installation as suggested by Cisco.
• Configured Lease Line with Support of BSNL
• Configuration of Data VLAN
• Established Connectivity for HO Bombay
Project 4 #
Maintenance of Network for Care India (NGO) While working with Sequel Infocome

• IOS Upgradation as suggested by Cisco.

• Configuration Backup for Router and Switches
• Troubleshooting of Data VLAN
• Established Connectivity for HO Delhi
 PERSONAL EPITOME

Address:
Permanent :- Plot No 1-A-24
Shiv shakti Colony,
Shastri nagar
Jaipur, Raj.

Date of Birth :- 3rd Apr 1988

Father’s Name :- Mr. G.N
Sharma
Languages Known :- English, Hindi,
Marital Status :- Unmarried

Strengths :- Sincere, hardworking, energetic and responsible person.

Resourceful, self-sufficient and a team man to the core.
Able to improvise if need be & capable of rising to the occasion.
A quick learner, A good command of the English language.
Constant desire to deal with something new & challenging, taking help from
wherever available, like peers and the Internet.

I affirm that the information in this document is accurate and true to the best of my knowledge.

(Ravi Sharma)