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Ads by Google Six Sigma Lean Six Sigma Six Sigma PDF Six Sigma

DEFINE Phase

Project Tutorials The following are example questions that will test your knowledge of the

concepts within the DEFINE phase of a DMAIC and DFSS Six Sigma

project.

the Voice of the Customer, will provide which of the following.

There may be more than one correct answer.

B) Target value within the specification limits

C) Upper Specification Limit - USL

D) Lower Specification Limit - LSL

E) Lower Control Limit - LCL

Project Management

Answers: B,C,E

Choices A and E are a function of the process, the goal is to have the

Six Sigma Careers voice of the process (VOP) perform within the voice of the customer

(VOC) specifications. You may get one, two, or all three of the customer

specifications and they may also provide attribute information, and more.

process.

B) these are the "causes" that create the effect

Extras C) these are the variables the team seeks to monitor

D) A process output is a function of its inputs

Answer: A,B,D

CONTROL the inputs and MONITOR the outputs.

3) Inferential statistics is

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Problems http://www.six-sigma-material.com/problems.html

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B) inferring population parameters from samples of data

C) inferring sample statistics from population parameters

Answer: B

evaluate capital projects. The WACC is also known as what other

terms, there may be more than one answer.

A) Cost of Capital

B) Hurdle Rate

C) Discount Rate

D) Interest Rate

Answer: A,B,C are all commonly used and interchangeable terms with

WACC.

Projects should exceed the WACC which is the cost of raising funds for a

capital funding project according to your firm's targeted capital structure.

often in many phases and throughout all facets of a business.

Which best describes the Pareto Chart.

B) A risk analysis of input variables

C) A chart used to plot occurrences of categorical data

D) A trend analysis chart to predict future response

Answer: C

y-axis and the categories along the x-axis. The are usually sorted with

the highest or most frequent category on the left side and going right in

descending order.

6) The tool used to ensure that all effected people are involved

and engaged is the

A) Stakeholder Analysis

B) Gannt Chart

C) Project Contract

D) Prioritization Matrix

Answer: A

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Problems http://www.six-sigma-material.com/problems.html

unfamiliar topics for which the team may have little knowledge is

A) Prioritization Matrix

B) Gantt Chart

C) Affinity Diagram

D) CTQ Diagram

Answer: C

organizes ideas and like concepts. It is easy to use and can get the team

moving forward together by bringing out each person's input, thoughts,

and questions.

MEASURE

The following are example questions that will test your knowledge of the

concepts within the MEASURE phase of a DMAIC Six Sigma project.

than this is most likely a problem with what part of the

measurement system?

A) Stability

B) Repeatability

C) Reproducibility

D) Resolution

E) Linearity

Answer: D

The measurement system should record data ten times greater than will

be used in project metric. If you are using feet as a unit of measurement

for your metric, then take all your measurements in inches (this is 1/12

resolution) and satisifies the 10-bucket rule.

If you are using a metric measured in X.XX (hundredths), then record all

your measurements in X.XXX (thousandths)

What else may indicate poor gage resolution? Plateaus (flat spots) of the

data on the r-chart and if r-bar is too small

variation "among" or "between all".

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Problems http://www.six-sigma-material.com/problems.html

A) True

B) False

Answer: True

assessments across multiple assessments. Answers the question of how

repeatable are his/her answers each time assessing the same thing.

listed by alphabetical order is known as

B) random sampling

C) stratified random sampling

D) convenience sampling

Answer: D

20th part that comes from a machine is an example of

B) random sampling

C) stratified random sampling

D) convenience sampling

Answer: A

are examples of

A) continuous data

B) attribute data

C) locational data

D) discrete data

Answer: A

relationships between many inputs, x's, and an output, Y. This

tool focuses on the causes, not the symptoms.

B) Fishbone (Ishakawa) Diagram

C) FMEA

D) Run chart

Answer: B

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Problems http://www.six-sigma-material.com/problems.html

reduce the trivial many inputs into the vital few inputs that cause the

effect (Y). The next tool can be the C/E Matrix or the FMEA.

rework or hidden factory loss.

B) RTY

C) Normalized Yield

D) TPY

E) Final Yield

Answer: E

Final Yield (FY) does not account for the hidden factory or rework. It is

simply the final number of acceptable pieces at the end divided by the

quantity started in a process. It does not tell you how many were

reworked at each step of the process.

8) If there are 11 orders, and each order has 2 items, and there

are 3 opportunities for a defect (such as incorrect item, wrong

price, and damaged), then how many total opportunities are there

for a defect?

A) 22

B) 11

C) 66

D) 33

Answer: 66

survey or other methods of gathering the Voice of the Customer

(VOC)?

A) Coverage error

B) Nonrespondent error

C) Sampling Error

D) Measurement Error

E) All of the above

and smaller than or equal to -1.4. Z is a standard normal random

variable?

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Problems http://www.six-sigma-material.com/problems.html

A) 0.9821

B) 0.0555

C) 0.0558

D) 0.98

Answer:0.0558

ANALYZE

The following are example questions that will test your knowledge of the

concepts within the ANALYZE phase of a DMAIC Six Sigma project.

A) P-value risk

B) Confidence Interval and Power risk

C) Alpha and Beta risk

D) Consumers Risk

Answer: C

Producers Risk = False Positive.

reason?

B) Testing variance of two or more populations

C) Testing capability of process

D) Testing means of a population

Answer: D

within each factor are equal.

B) Data sets are normally distributed

C) Data sets have equal means

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Problems http://www.six-sigma-material.com/problems.html

Answer: B,D

measurement system as verified in the MEASURE phase. Choice C is the

reason for using ANOVA, which is a test of the equality of the means (can

be used like the student t-test to test the equality of two means).

true about confidence intervals when the sample size changes.

B) As sample size, n, increases the confidence interval spread decreases.

C) The sample size, n, does not affect the confidence interval.

Answer: A,B.

The larger the width, or spread, of thr confidence interval the weaker the

estimate of the mean or variance. Logically, the more data and samples

taken within a population, the more confidence you will have in

estimating the population mean or variance. As n approaches infinity, the

sample average approaches the population mean.

B) is always equal to zero

C) can be any positive value

D) can be any negative value

Answer: A

to one.

probability distribution?

A)89% of the time the random variable assumes a value within plus and

minus 2 standard deviation of its mean

B)Symmetry

C)The total area under the curve is always equal to 1

D)99.72% of the time the random variable assumes a value within plus

or minus 3 standard deviation of its mean

Answers: B,C,D

IMPROVE

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Problems http://www.six-sigma-material.com/problems.html

The following are example questions that will test your knowledge of the

concepts within the IMPROVE phase of a DMAIC Six Sigma project.

time and budget constraints a half factorial is used. What will be

the number of treatment combinations?

A) 64

B) 16

C) 41

D) 32

Answer: D

Recall that factors are the power which the levels are raised. Four cubed

is 64, and a half factorial means that half of the full factorial

combinations will be used, which is 32.

(EVOP):

B) Limited to two or less input variables

C) high experimental risk

D) uses large samples sizes to detect small experimental differences.

Answer: D

future treatments to improve the response. It is normally used when a

process is in statistical control.

and will involve cultural transformation and high assurance that

team members and affected stakeholders are ready to change.

What tools are commonly used (not all depending on the project)

at this time.

A) Stakeholder Analysis

C) SPC

D) Kanban / Pull Principles

E) Standard Work

F) Visual Management

G) Implementation of TPM

H) ANOVA

I) SMED

8 of 11 1/11/2011 7:09 PM

Problems http://www.six-sigma-material.com/problems.html

through trials that a fundamental change is possible by

eliminating waste and determining the relationship of the key

input variables that affect the outputs of the process. When a

process is in statistical control what are possible steps to improve

it to a better desired performance level.

B) Minimize the common cause variation

C) Influence the customer to open up their specification limits

D) Open up the process control limits

Answer: B

process. It may be possible that a customer has unrealistic specifications

or those that are too tight that it is not practical or financially viable, it

may be possible to work with them and prove through testing and

validation that the specifications can be opened or changed. It is not

possible to select these values as you would like them, they are set by a

formula through the process itself, they represent the Voice of the

Process.

CONTROL

The following are example questions that will test your knowledge of the

concepts within the CONTROL phase of a DMAIC Six Sigma project.

1) Which of the following tools is handed off from the Six Sigma

Black Belt (or other Belt) to the Process Owner after control of the

effect has been established and statistically proven?

A) Pareto

B) Prioritization Matrix

C) DOE

D) Control Plan

E) Gantt Chart

Answer: D

The process owner uses this to help monitor and react to Y and its

behavior after the project is formally closed.

may be more than one answer.

A) The lower the value the lower the risk to the project output, Y.

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Problems http://www.six-sigma-material.com/problems.html

C) it is found on the FMEA as subjective analysis tool

D) it is compared to the P-value to make a decision on null hypothesis.

Answer: A,B,C

saying the SEV * DET * OCC

are the upper and lower three sigma limits (UCL/LCL)?

B) 12.5 and -12.5

C) 21.69 and 3.31

D) 15.56 and 9.44

Answer: C

may be more than one choice?

B) Plotting continuous data

C) Poisson assumptions satisfied

D) Fixed sample size (constant)

Answer: A,C,D

when plotting continuous (can apply to attributes data) data to

detect small changes over a small period of time? The moving

average smoothes the variation of time therefore should not be

used when looking for a point that is outside of the process

control limits.

A) I-MR

B) X-bar, R

C) EWMA

D) U-Chart

10 of 11 1/11/2011 7:09 PM

Problems http://www.six-sigma-material.com/problems.html

Answer: C

The most recent data point is given the most weight and as time

progresses the weight of the older points decreases. The term

exponentially means that the weights of the older points decrease

exponentially with time. CUSUM charts use equals weights for previous

data points.

Return to DMAIC

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