DAFTAR ISI

LEMBAR KELAYAKAN SIDANG SKRIPSI.....................................................i

KATA PENGANTAR............................................................................................ii
LEMBAR PERSEMBAHAN...............................................................................iv
LEMBAR PENGESAHAN DAN PERNYATAAN KEASLIAN SKRIPSI......v
ABSTRAK.............................................................................................................vi
DAFTAR ISI.......................................................................................................viii
DAFTAR GAMBAR..............................................................................................x
DAFTAR TABEL.................................................................................................xi
DAFTAR LAMPIRAN........................................................................................xii
BAB I PENDAHULUAN.......................................................................................1
1.1 Latar Belakang................................................................................................1
1.2 Identifikasi Masalah........................................................................................3
1.3 Rumusan Masalah...........................................................................................3
1.4 Tujuan Penelitian............................................................................................3
1.5 Batasan Masalah.............................................................................................4
1.6 Manfaat Penelitian..........................................................................................4
BAB II LANDASAN TEORI................................................................................5
2.1 Karton Gelombang..........................................................................................5
2.2 Pengertian Six Sigma......................................................................................6
2.3 DMAIC...........................................................................................................7
2.4 Pengertian Kualitas.........................................................................................9
2.5 Karakteristik Kualitas (CTQ).........................................................................9
2.6 DPMO (Defect per Million Oppurtunities)..................................................10
2.7 Diagram Fishbone.........................................................................................11
2.8 Action Plan...................................................................................................12
2.9 SOP...............................................................................................................16
2.9.1 Pengertian Operator Produksi.............................................................16
2.9.2 Tugas Operator Produksi.....................................................................17
2.9.3 Tanggungjawab Operator Produksi.....................................................19

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 2.9.4 Kualifikasi Operator Produksi.............................................................20
2.9.5 Kemampuan Khusus...........................................................................20
2.11 Peta Kendali..................................................................................................21
2.10 Cp dan Cpk...................................................................................................23
BAB III METODOLOGI PENELITIAN..........................................................25
3.1 Tahapan Penelitian........................................................................................25
3.2 Time Schedule...............................................................................................28
BAB IV PENGUMPULAN DATA DAN PENGOLAHAN..............................28
4.1 Gambaran Umum Perusahaan......................................................................28
4.2 Proses Produksi.............................................................................................29
4.2.1 Flowchart Proses Produksi..................................................................30
4.2.2 Uraian Proses Produksi........................................................................31
4.3 Tahap Define................................................................................................35
4.3.1 Data Kecacatan....................................................................................35
4.3.2 Diagram SIPOC...................................................................................37
4.3.3 Menentukan CTQ (Critical To Quality)..............................................39
4.4 Tahap Measure..............................................................................................39
4.4.1 Peta Kendali (P-Chart)........................................................................41
4.4.2 Perhitungan Cp dan Cpk.....................................................................42
4.4.3 Perhitungan DPMO.............................................................................43
4.5 Tahap Analyze..............................................................................................45
4.5.1 Fishbone..............................................................................................45
4.6 Tahap Improve..............................................................................................48
4.6.1 Failure Mode and Effect Analysis (FMEA)........................................48
4.6.2 Usulan Perbaikan.................................................................................51
4.6.3 Tahap Control......................................................................................53
4.6.4 Output Penelitian.................................................................................54
BAB V KESIMPULAN DAN SARAN...............................................................56
5.1 Kesimpulan...................................................................................................52
5.2 Saran.............................................................................................................53
DAFTAR PUSTAKA..........................................................................................xiii

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LAMPIRAN

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 DAFTAR GAMBAR

Gambar 2.1 Klasifikasi Karton Berdasarkan Lapisan Kertas (Flat Sheet) dan
Flute Menyusunnya.............................................................................6
Gambar 2.2 Kapabilitas Proses.............................................................................11
Gambar 2.3 Tingkatan Six Sigma.........................................................................12
Gambar 3.1 Flowchart Metodologi......................................................................26
Gambar 4.1 Flowchart Proses Produksi...............................................................29
Gambar 4.2 Paper Roll..........................................................................................30
Gambar 4.3 Tepung dan Soda...............................................................................31
Gambar 4.4 Glue Mixing......................................................................................31
Gambar 4.5 Diagram Data Kecacatan..................................................................35
Gambar 4.6 Diagram SIPOC................................................................................36
Gambar 4.7 Diagram P-Chart...............................................................................39
Gambar 4.8 Diagram Fishbone Krepek................................................................44
Gambar 4.9 Diagram Fishbone Sobek / Penyok...................................................44
Gambar 4.10 Diagram Fishbone Kotor..................................................................45

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 DAFTAR TABEL

Tabel 3.1 Time Schedule.....................................................................................26

Tabel 4.1 Data Produk Defect / Cacat.................................................................34
Tabel 4.2 Standar Mutu.......................................................................................38
Tabel 4.3 CTQ (Critical To Quality....................................................................38
Tabel 4.4 Data Jumlah Cacat, Proporsi, Presentase............................................39
Tabel 4.5 Data Perhitungan CL, UCL, LCL.......................................................40
Tabel 4.6 Data Rangkuman Perhitungan DPMO................................................44
Tabel 4.7 FMEA..................................................................................................48
Tabel 4.8 Action Plan..........................................................................................52

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