STANDARD OPERATING Dibuat oleh Disetujui oleh

PROCEDURE -
MAINTENANCE (UMUM) ( ) ( )
Nomor :
Revisi : Tgl. Ber laku :

A. TUJUAN

"roseur i$i ibuat u$tuk me$gatur &elaksa$aa$ &roses kegiata$ e&arteme$ mai$te$a$%e alam me$jaga
i$,rastruktur5 mesi$ a$ ba$gu$a$ i 3ere$it 1%o Guest house.

B. RUANG LNG!U"

#e$%aku& kegiata$'kegiata$ mai$te$a$%e a$g i bagi me$jai * je$is :

+. "ree%tive #ai$te$a$%e ("emeliharaa$ &reikti,)
"emeliharaa$ a$g ilakuka$ e$ga$ %ara mem&reiksi ko$isi suatu &eralata$ listrik atau suatu ba$gu$a$.

-. "reve$tive #ai$te$a$%e ("emeliharaa$ Ruti$)

"emeliharaa$ a$g ilakuka$ u$tuk me$%egah terjai$a &eralata$ atau ba$gu$a$ se%ara
tiba'tiba breako0$ a$ u$tuk mem&ertaha$ka$ kerja &eralata$ se%ara o&timal sesuai e$ga$ umur tek$is
&eralata$ tersebut.
. /orre%tive #ai$te$a$%e ("emeliharaa$ korekti,)
"emeliharaa$ a$g ilakuka$ se%ara bere$%a$a &aa 0aktu'0aktu terte$tu
*. Breako0$ #ai$te$a$%e ("emeliharaa$ arurat)
"emeliharaa$ a$g ilaksa$aka$ setelah terjai kerusaka$ se%ara tiba'tiba a$g 0aktu$a tiak terte$tu a$
bersi,at arurat

/. "1NANGGUNG JA2AB

Berikut aalah &e$a$ggu$g ja0ab a$g me$gikuti 34" i$i :

+. 4&eratio$al #a$ager5 a$g me$ga0asi segala &roses o&erasio$al i 3ere$it 1%o Guest house
termasuk kegiata$ mai$te$a$%e

-. #ai$te$a$%e /oori$ator5 a$g me$ga0asi a$ memberika$ i$struksi terhaa& #ai$te$a$%e team
alam kegiata$ mai$te$a$%e i 3ere$it 1%o Guest house

. #ai$te$a$%e Team5 a$g me$jala$ka$ &roses kegiata$ mai$te$a$%e i 3ere$it 1%o Guest 6ouse

D. "1LA!3ANAAN

+. 3ebelum melaksa$aka$ kegiata$ mai$te$a$%e &elaksa$a kegiata$ harus

Berkoori$asi a$ me$gi$,ormasika$ e$ga$ e&arteme$ terkait
3ia&ka$ &etu$juk7i$,ormasi7i$struksi kerja a$g i&erluka$
3ia&ka$ &eralata$ a$g i&erluka$
"ahami la$gkah kerja a$ as&ek ! (!esehata$ !eselamata$ !erja) a$g berkaita$ e$ga$
&ekerjaa$

-. Dalam melaksa$aka$ kegiata$ mai$te$a$%e maka &erlu i&erhatika$ as&ek keselamata$

a$ kesehata$ kerja a$g meli&uti :
Diri se$iri
Diri se$iri berarti ora$g a$g melaksa$aka$ &ekerjaa$ harus mem&erhatika$ a$ me$ggu$aka$
alat'alat &eli$u$g iri5 %o$toh$a :
' #emakai baju &e$gama$ 7 baju kerja a$g le$gka&
' #emakai 3aru$g ta$ga$5 6elm7!a%amata &eli$u$g jika i&erluka$5 ll
 4ra$g lai$

"aa saat %o$toh$a

salah satu melaksa$aka$
aitu &ekerjaa$
: harus i&erhatika$ &ula keselamata$ ora$g lai$
' #emberi ta$a atau &eri$gata$
' #e$em&atka$ bara$g'bara$g a$g jauh ari ja$gkaua$ ora$g lai$
 "eralata$ kerja
 STANDARD OPERATING Dibuat oleh Disetujui oleh

PROCEDURE -
MAINTENANCE (UMUM)
( ) ( )
Nomor :
Revisi : Tgl. Ber laku :
"eralata$ kerja a$g igu$aka$ harus sesuai e$ga$ a&a a$g seharus$a me$jai tugas ari
&eralata$ tersebut a$ harus i&astika$ bah0a &eralata$ tersebut masih ber,u$gsi e$ga$
baik
 Li$gku$ga$

Li$gku$ga$ isekitar &ekerjaa$ ilaksa$aka$ harus iama$ka$ u$tuk me$ghi$ari kerusaka$

li$gku$ga$ sekitar

. "roses &elaksa$aa$ kegiata$ mai$te$a$%e tiak boleh me$gga$ggu tamu i 3ere$it 1%o Guest house
mulai ari as&ek visual5 suara a$ ,isik.

*. "roses kegiata$ mai$te$a$%e a$g me$imbulka$ suara besar harus ilaksa$aka$ jauh ari
rua$g tamu a$ harus imulai i atas jam 9.99 2TA

8. 3ebelum memulai &roses kegiata$ mai$te$a$%e a$g me$imbulka$ ebu7kotora$ lai$ harus
i&astika$ bah0a li$gku$ga$ sekitar suah ikoso$gka$ a$ ili$u$gi agar tiak terke$a ebu7
kotora$ lai$ tersebut
 P.I.C Dokumen

Pembuat Ide Kaizen Idea Sheets

Planning Control Kaizen Idea Sheets yg sudah diisi

Komite Penilai Ide Kaizen Idea Sheets yg sudah

diperiksa

 
A"AJA;A AGUNG Dibuat o leh Disetujui o leh Tgl B uat : Revisi : Revisi k e' :
NDAR 4"1RA34NAL D=. 3AL13 3U""4RT
+<'De%'9
' AD#. 3"!

No. D1TAL3 "R4DU!3 AD#.!" AD#. 3T 4/! AD#. 3" ! !A. BA G

+Terima a$ %ek :
 ' !o$,irmasi "e$juala$
 ' Lam&ira$ !"
 ' "ur%hase orer %ustomer
-!o$,irmasi &emakaia$ sto%k

Buat a$ ta$a ta$ga$ 3urat "eri$tah !erja

*/ek a$ ta$ata$ga$ 3urat "eri$tah !erja

83erahka$ 3urat "eri$tah !erja ke "rouksi

<Arsi& okume$

"T. "A"AJA;A AGUNG

BAGAN "R4313 "1NJUALAN
 SALES SALES SU PPORT PRODUKSI GUD

NEGOSIASI

KONFIRMASI
PENJUALAN

TIDAK 
SURAT P ERINTAH K ERJA PRODUKSI PENGELUAR

STOCK TERSEDIA ?

YA
DELIVERY O RDER LAPORAN H ASIL P RODUKSI SURAT J

ANG ACCOUNTING FINANCE

 N BARANG

  ALAN INVOICING PENAGIHAN

#)INTEN)NCE DEP)RT#ENT 

ENGINEERING PROCEDURES
PURPOSE
 To ensure a systematic follow up on repairs by maintenance depart

PO!IC"
)ny complaint or repairs re0uested from a *uest or staff in an occu

PROCEDURES
#aintenance Order form $ wor% Order&
 Ø  To be filled out in triplicate ori*inal and first copy *oes to

Ø  T+e form is to be completed in a cleary le*ible

+andwritin Ø )ny ur*ent re0uest w+ere en*ineerin* +ad

been ad/ice b Ø Once t+e maintenance order +as been

completed t+e firs Ø  T+e cler% will bundle up t+e second

copy after copyin* t+

'O!!O( UP

Ø ) *uest re0uest s+ould be followed up by eit+er front office

Ø En*ineerin* is to be ad/ice by t+e department concerned

w Ø ) wee%ly list of all outstandin* item is to prepared and

to b

) re*ular meetin* between mana*er +ouse%eepin*,' - . Director

REP)IR )ND #)INTEN)NCE S5EET 

Ø )ll re0uest made are to be recorded on t+e s+eet of w+ic+

t Ø .y t+e be*innin* and at t+e end of e/ery mornin* s+iff,t+e

Ø E/ery first wee% of t+e mont+,t+e super/isor will +a/e to u

E6UIP#ENT 7 TESTING
Ø .efore any e0uipment is ordered,t+e local supplier must
m

Ø  T+e test is *enerally for t+e purc+ased is ade0uate easy to

Ø One representati/e form t+e en*ineerin* department s+oul

Ø Criteria,w+ic+ must be co/ered 9

;&  #aterial of co/er

<&  .umpers around body for protection
2&  Easy to +andle and to clean
=&  Type of mac+ine ser/es to purpose
>&  Si1e of mac+ine /ersus area to clean
?&  Spare parts readily a/ailable
@&  Duration of *uaranteed ser/ice contact after purc+a
A&  )fter sales ser/ice
B&  Price

OT5ER CONSIDER)TIONS TO IN8ESTIG)TE S5OU!D .E 9

Ø ) complete maintenance contract for all mac+ine,usually o

Ø Pre/enti/e maintenance for all mac+ines purc+ased

)fter t+e testin* of t+e mac+ine is completed,0uantities,t+e re0uire

E6UIP#ENT 7 RECEI8ING )ND STOC: C)RDS

RECEI8ING
Ø On arri/al,all t+e e0uipment must be inspected for
dama*e

Ø  T+e accepted mac+ines will be in/entoried wit+ t+e respect

STOC: C)RDS
Ø 'or all e0uipment an indi/idual record is maintained by t+

Ø 'ollowin* information is recorded in t+e e0uipment stoc%

c i Purc+ase information 9 Date,price,supplier,

  ii   Tec+nical information 9 .rand and model n

  iii  Repair record 9 Record all repair ca

  eac+ of e0uipment statin*
Description spares,date and
i/  Pre/enti/e maintenance 9 Startin* date,type
o

E6UIP#ENT 7 PROCEDURES
Ø  T+e purc+ase of e0uipment for t+e maintenance departme

STOR)GE
Ø E4treme care +as to be ta%en in pro/idin* proper
stora*e,fr

E6UIP#ENT 7 RETIRE#ENT 
E0uipment w+ic+ is not repairable must be officially remo/ed from
 T+e followin* procedures are to be carried out 9
Ø E0uipment,w+ic+ is irrepairable or not economic to contin

Ø  T+e maintenance will inspect t+e e0uipment and will decid

Ø )n information,preferably in memo form,s+ould be sent to

 Ø E0uipment in/entory and stoc% cards +a/e to updated

Ø Retirement will be filled to assist in t+e ne4t bud*et for e0u

OPENING O' GUEST ROO# DOOR
PURPOSE
Ø  To ensure t+e security and safety of t+e *uests item and +o

PO!IC"
Ø Under no circumstances s+ould t+e +ouse%eepin* or main

Ø (+en openin* t+e door of an occupied room to a +otel

emp

PROCEDURES
Ø 'or *ueststran*ers$ bot+ occupied and /acant &

Ø Ne/er open any *uestroom doors for any *uests of

stran*er Ø  T+e staff will say

Im sorry sirmadam,for security reasons,I am not permitte

Ø Go to t+e ne4t room to call t+e reception or use t+e

telep+o

ENGINEERING

Ø (+en maintenance staff ma%es repairs on occupied

rooms, Ø If t+e super/isor maintenance opens t+e door of

a /acant r Ø If t+e maintenance staff needs only a few

minutes to fi4 t+e

'OR CONTR)CTORNON 7 5OTE! ST)''

 $ .OT5 OCCUPIED - 8)C)NT &

Ø (+en reception inform maintenance t+e contractor

comin*
 Ø If in t+e case of s+orta*e of maintenance staff to accompan

  ()!:IE T)!:IE CONTRO! 

Ø 
 To control t+e usa*e of wal%ie tal%ie and ensure t+at t+e st

Ø Prepare one s+eet per day,but special information +as to b

NoHHHGi/en for repair ect'ollow up daily c+ec% pro*ress

GENSET

!i%e all diesels t+e *enset need t+is item to run t+e *enset 9
v Clean fuel
v )de0uate coolant
v Sufficient fres+ air
v 'res+ air$cool *enerator itself&

E6UIP#ENT 9
INST)!!)TION TIPS
v Place t+e unit w+ere it is well /entilated but safe from mois

v !i%ewise,a/oid oils and oily air.low 7by from ot+er en*ine

v Position t+e unit so t+e ser/ice side is easy to reac+,and

t+ v Use rin*s or *rommets on t+e wire ends in t+e unction

bo v Install a pump to facilitate oil c+an*esOn some units

t+e l v Use circuit brea%ers

v Use a *ood bondin* system

v Put t+e unit on its own fuel,coolin* and e4+aust

systemsU v .olt t+e base frame to a t+ic%,ri*id material li

%e a board or v )ltou*+ it may contribute to electrolytic

corrosion in t+e +e

Possibility of dan*erous electrical s+oc%5owe/er,certain

clas

(ET 
v In recreational and passen*er /essels,and in fis+boats retr
v .etween t+e water lift muffler and e4+aust outlet t+e +ose

v If t+e point of water inection into t+e e4+aust$ at t+e outle
 TIPS 'OR 5E)T  ELC5)NGER(ET EL5)UST SETK

v Use only t+e flatKtype seawater inlet t+rou*+K+ullT+e scoo

v Use a *ood marine ball /al/e immediately abo/e t+e

seawat v )llow no  belly or low spot in t+e e4+aust +ose

t+at can t v #a4imum +ei*+t between t+e water lift muffler

and t+e top v Dont allow t+e en*ine to cran% more t+an

one minute wit+

#)INTEN)NCE SC5EDU!E
ü Daily
ü .efore first start
ELINGE )ND ENGINE .)",GENER)! INSPECTION
ü Oil le/el,c+ec%in* and fillin*

ü Coolant,c+e%in* le/el

E8ER"
>3
5OUR 
)T
!E)ST
E8ER"
;<
#ONT5

ü Primary
fuel
filterDra
in
water 
contami
nation

)'TER
>3K?33
5OUR 
)T
!E)ST
E8ER"
;<
#ONT5

ü En*ine oil,c+an*in*

ü Oil filter  byKpast ,c+an*e

ü Primary fuel filter,c+an*e

ü 'uel filter,c+an*in*
Important 9
·  Oil c+an*e inter/als /ary,dependin* on oil *rade and sulp
·  C+an*e t+e filters durin* eac+ oil c+an*e

E8ER" =33 5OUR  )T !E)ST E8ER" ;< #ONT5S

ü 'uel tan% $ S!UDGE TR)P & ,drain

ü Dri/e belts,inspection ü .atteries,c+e

%in* t+e electrolyte le/el

I#PORT)NT 9

Ot+erwise,unless you are a trained electrician t+ere isnt a lo

E/en w+en not in operation,capasitors on some units can
del

'ollow t+e instructions in t+e manual,and you small *en

S)'ET" .OL
E6UIP#ENT 
ü #aster %ey $ no room &
ü  Test pen$ to open t+e battery %nob &

INSTRUCTIONS
 To set your code to loc% safety bo4 9
;&  Press t+e red button and t+e yellow li*+t will li*+t
 <&  :ey in your t+ree $ 2 & di*its code number and pre

2&  Close t+e safety bo4 door and turn t+e %nob until

=&  "our safety bo4 is now loc%ed

 To open 9
;&  :ey in your same 2Kdi*it code number and turn t

 To reKloc% 9
;&  Repeat t+e same instruction as stated abo/e $)&

ü If already dont +a/e battery )),ust use master %ey for
roo
 

RE#OTE )IRCOND
5O( TO USE RE#OTE )IRCOND 9

9 T+is symbol mean aircond K mode cool

  <= 9 8ol 7t+is standard and better not c+an*e it to ;?

9 t+ere +a/e 2 bar t+at u can set up for t+e aircond

v One bar M normal
v  Two bar M medium
v  T+ree bar M lar*e $ it will ma%e u aircond cool
  it for <= &
  9 modeKu can c+oice eit+er t+e aircond swin* or not

  9 timerKw+en u set up t+e aircond settin*,dont set up f

 Timer $Only w+en +a/e *uest re0uest &

RE#)R: 9 OT5ER SETTING IS NOT 8ER" I#PORT)NT.UT I'

5) GUEST NEED #)INTEN)NCE TO SET UP U UST
C5)
IT
 )IRCOND
SER8ICE )IRCOND 9
ü (e must always c+ec% aircond at room,corridor,office,lobb

ü If maintenance dont %now +ow to +andle or fi4 t+e aircond

E4ample 9
(OR: ORDER

'romHHHHHHHH To 9 !ION CIT" RE' - E!ECT SE

HHHHHHHH  Tel 9 3AAK<<;3B> 'a4 9 3AAK

  Date 9
(ONo 9

  ROO# CO#P!)I )#OUNT  

NT 

Remar% 9HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

Issued .y,
HHHHHHHH
#)INTEN)NCE .)SIC 'OR )IRCOND

C!E)N 'I!TER )IRCOND 9

E6UIP#ENT
ü .rus+
ü Spon*es
ü Screwdri/er
ü  Test pen
ü Spray bottle wit+ multi purpose cleaner ü !
adder A step
ü  Towel
v #aster card maintenance

PROSEDURS

Ø C+ec% t+e room status eit+er /c or oc

 Ø Clean filter aircond only at room /c and /d

Ø Inform t+e +ouse%eepin* and reception if u clean room un

Ø  Turn off t+e suis of aircond before start cleanin*

Ø Use ladder A step to climbin* ladder$ dont use c+air & Ø  Ta

%e out t+e filter aircond

Ø if t+e aircond dirty,use screwdri/er to open nat and put

do Ø .rin* t+e filter and body to toilet and clean it usin*

multi p Ø Use towel to remo/e water for t+e filter and t+e

bodyCant Ø Use brus+ to clean t+e dust or dirty

Ø Put bac% t+e body casin* and t+e filter of aircond bac% to
Ø  Turn on t+e suis and wait until t+e aircond runnin* smoot

Ø Double c+ec% t+e settin* of remote aircond and ma%e sure

Ø 8acuum carpet near t+e aircond

Ø .efore lea/e t+e room,please ma%e sure t+e suis is turn off

Ø Inform t+e +ouse%eepin* t+at t+e room is still /c after ser/i

RE#)R: 9 #):E ROO# C5EC: !IST 'OR )IRCOND SER8ICE

'OR 9  CORRIDOR
   O''ICE
   !O.."
   CON'ERENCE ROO#
   .USINESS CENTRE
  U #UST C!E)N T5E 'I!TER )IRCOND < (EE: D)I!"

  C)RD RE)DER
E6UIP#ENT 9
ü  Test pen
ü (ayer tape
ü Cutter

ü Screwdri/er 4
v #aster card
v Card reader

PROSEDUR

Ø (+en attend complain about card reader from

receptionT Ø #a%e sure t+at u brin* a new card reader and

= card t+at Ø Inform reception eit+er t+e room still +a/e

*uest or already Ø .efore enter t+e room,press doorbell

once and ma%e anno

Ø (ait for a responeIf t+ere is none,ust use master card for

Ø Inform *uest t+at u want to c+an*e t+e card reader and ne

STEP TO C5)NGE C)RD RE)DER 9

;  Turn off D.

<  Open casin* card reader,use test pen

2 Use screwdri/er to open screw of casin* card reader

=  T+ere +a/e 2 connection of card reader 9
 

 N M
Neutral
 !KIN M
!ife
  !KOut
MCable Supply

>w+en u ta%e out t+e supply for 2 connection from card

Readerma%e sure u remember t+e colour of t+e cable
Dont put t+e wron* connectionEspecially neutral and lifeif
two oin touc+in*$ dan*er &

  ?!ast,turn on t+e D.T+en t+e !ED; at t+e card reader will

s+ow blue colourIt mean t+e connection is correct
SETTING C)RD 'OR C)RD RE)DER

E6UIP#ENT 9

·  Card$ = card &

·  Computer at front office

PROSEDURS
Ø Password $ "en &
Ø Card $=&
Ø System id cards
Ø  Tic%

  Usin* for settin* initlsli1el loc% 9

ü 'irst 9 wit+ $ & mar%
  ; card sid set
ü Second 9 wit+out $ &mar%

  ;card sid set

Ø Issue


Ø Room number

Ø Ri*+t clic% Ø !oc

% settin*

Ø  Try < of card u issue Kcard u mar%

  Kcard u issue wit+out mar%
Ø  Test t+e < card on t+e card reader and one at t+e loc% set

Ø Test put card room into card reader and wait if t+e li*+t o
   5O( TO #):E DIRECT !INE (IT5OUT #)STER C)RD
NEUTR)
!MN
!KIN
M !ife
!KOUT
M Cable
supply 

)TT 9 Dont put wron* neutral touc+in* life $ Dan*er &

  NEUTR)! 9 Use wayer tape to co/er t+e courn
!KIN  !KOUT 9 Put it to*et+er use wayer tape
E6UIP#ENT 9
ü  Test pen
ü Cutter
ü (ayer tape

PROCEDURS
Ø  Turn off main

suis$D.& Ø  Ta%e out

card reader

Ø  Use test pen to c+ec% t+e cable fo safety e/en u alyeady tu

Ø Co/er t+e neutral cable wit+ wayer tape

Ø !KIN !KOUT MPut it to*et+er also use wayer tape

Ø Put bac% t+e card reader to t+e place

Ø No need put card into t+e card readerw+en turn on t+e D

  SECOND !OC: INSIDE ROO#

E6UIP#ENT 9
ü  Test pen
ü #aster card
PROSEDUR
Ø Open t+e door wit+ master card

Ø Use test pen to open blac% rin* around t+e nat of t+e secon

Ø Press t+e nat to ta%e it out from t+e place w+ere

t+e loc% + Ø (+en t+e door already openPut bac% t+e nat

into t+e loc%

Ø Double c+ec% to ma%e sure t+e second loc% still can be use

I#PORT)NT 9
v DONT SI#P!E :IC: T5E DOOR I' T5E DOOR C)NT .E v 'O!!

O( T5E INSTRUCTION

SI#P!E PICTURE STEP ." STEP TO OPEN T5E SECOND !OC:

  !OC: SET 
PICTURE 9

5O( TO C5)NGE .)TTER" O' !OC: SET 

E6UIP#ENT 9
ü #anual %ey $ master %ey &
ü .attery ))
ü EK! %ey
ü !oc% set pro*rammar

PROSEDUR
< ST"!E TO 5)ND!E T5E !OC: SET PRO.!E#
  ;ON!" C5)NGE T5E .)TTER" 9
Ø Open t+e door use manual %ey
 Ø )fter t+at,open screw at t+e bac% door inside room of loc%

Ø Open t+e battery from battery pad to put t+e new battery )

Ø Put bac% t+e battery pad and t+en close it bac%

Ø  Try to open t+e loc% set use master cardIf t+e PC. +a/e le

<C5)NGE T5E .)TTER" )ND RESET USE PROGR)##ER 9

Ø C+an*e t+e battery

Ø If after c+an*e t+e battery t+e loc% set still didnt

function,t Ø If still cant, open bac% t+e loc% set and reset t+e

red butto Ø #a%e sure w+en u reset t+e button,t+e battery

connect an Ø Close bac% t+e loc% set

Ø Settin* t+e loc% set use t+e pro*rammer

Ø #a%e sure,w+en u set up t+e PC. t+e *reen li*+t appare

a Ø  Try use t+e master card to open t+e loc% setIf can it

mean Ø Inform reception t+at t+e loc% set function

PICTURE 9
  PROGR)##ER !OC: SET 

PROSEDUR
·  Press $  & for > second to swit+ on t+e pro*rammar

·  Press o%

·  Enter P( 9 ;<2=

·  Press o%

·  Press button down $ & 9 ; Set up sys pw

  <Connection wit+ PC
  2sucess

·  Press C 9button down $ & 9 ;Set up loc% set info

  <O%
  2O%
  =ust c+oose t+e room number
  E4p 9 333<3;33 M<3;
>O% C+ec% loc%s time
· Press C 9 ;
 

  <O% dust loc%s time

·   Press C 9
  ·  Press C 9 ;C+ec% loc%s battery
;)
  <O%
·  Press C 9 (elcome
·  Press $  &for > second to switc+ off t+e pro*rammar

·  Use t+e download loc%s info only if connect t+e pro*ramm

PICTURE O' PROGR)##ER 9

  TO(E! R)C:
E6UIP#ENT 9
ü EK! %ey
ü Screwdri/er
ü (all plu*
ü 5ammer ü !
adder > step

PROSEDURS
v Use EK! %ey to open t+e +ead of towel rac%

v Use screwdri/er to open t+e screw from t+e +ead of towel r

v  Ta%e out t+e old wall plu*

v Put a new wall plu* but ma%e sure it ti*+t w+en u put

bac v If t+e wall plu* still not ti*+t,ust use a sillicon and

wait u v  Try to put towel at towel rac%If o% it mean t+e

towel rac% r
 v )lways remember after finis+ed fi4 itInform reception t+a

  'IL TOI!ET - ROO# !)#P

E6UIP#ENT 9
ü .ulbs essential $ warm w+ite &
ü .ulbs < pin $ dayli*+t & ü C+oc
% $ s+ort type &
ü  Test pen
ü Cutter
ü (ayer tape
ü  Touc+li*+t
ü !adder A step
ü 'ittin* < pin
ü Player

PROSEDURS
Ø  T+eir +a/e < type of cellin* li*+t inside room 9
 
;Toilet li*+t Muse bulbs < pin $ day li*+t &
 
<Room li*+t M use essential bulbs$ warm w+ite &

Ø .efore c+an*e t+e bulbs,ma%e sure turn off t+e suis of t+e

Ø #a%e sure t+e area is clear from anyt+in* e0uipment and t

Ø If u c+an*e bulb at toilet,ma%e sure t+e floor not wet w+en

Ø Use +and towel to open t+e toilet bulb if it still +ot

Ø )fter u installin* new li*+t bulb,try to turn on t+e li*+t

Ø If t+e bulb still cant onTurn off t+e suis

Ø Open bac% t+e new bulb and put it in t+e table outside t+e
 Ø Open t+e casin* of t+e toilet lamp

Ø  Turn on t+e suis and c+ec% t+e supply at t+e fittin* < pin

Ø If connected,turn off t+e suis bac%

Ø Use touc+li*+t to c+ec% t+e c+oc% eit+er it burn or not

Ø C+an*e t+e burn c+oc% inside t+e cellin* to t+e new c+oc%

Ø Double c+ec% t+e cable inside t+e cellin*If +a/e some cabl

Ø Put bac% t+e casin* and t+e new bulb

Ø  Turn on t+e suis for t+e toilet lamp

Ø Inform t+e reception t+at t+e lamp already fi4

Ø 'or t+e cellin* li*+t at t+e roomust follow t+e step by ste

  'IL .ED !)#P

E6UIP#ENT 9
ü  Tubeli*+tK 2? ( $warm w+ite &
ü C+oc% $ lon* type &
ü  Test pen
ü Cutter
ü (ayer tape
ü Player
ü Cable ;>
ü Screw dri/er
PROSEDURS
Ø Switc+ off suis 

Ø  Ta%e out t+e pillow and t+e insert du/et so u can stand up
 Ø  Ta%e out t+e tubeli*+t

Ø Use screw dri/er to open t+e nat from casin*

Ø If t+e c+oc% already burn ust cut t+e cable if cant open us

Ø C+an*e t+e burn c+oc% wit+ t+e new one

Ø Put bac% t+e casin* and t+e tubeli*+t

Ø  Try to switc+ on t+e suis

Ø If still can on,ust c+an*e t+e starter

Ø  Touc+ up bac% t+e insert and t+e fillow u ta%e out$ inform

'!US5 IN!ET 'ITTING 'OR TOI!ET .O(! 

E6UIP#ENT 9
ü Inlet fittin*
ü Spanner ;<
ü #aster %ey for t+e riser room

ü 
#aster card maintenance
PROSEDURS
Ø (+en u recei/e complain from reception or +ouse%eepin*

Ø  Ift+e
room
under /d
and /
c,u can
enter
t+e
room.u
t if t+e
room
still occ
u must
press t+e
door
bell
before
enter t+e
room

Ø  (+en
u press
t+e
door
bell and
+a/e
*uest
inside
t+e
room,say
*reet
and
/erify
complain


Ø  (ait
for a
response
, if you
d o
nt
+ear an
answer
announc
e once
more

Ø If*uest
answers,
tell t+at
u
recei/e
complain
from
reception
and want
to
fi4 t+e
problem

Ø  Say
t+an%
 you if
t+e *uest
allow u
to fi4 it
Ø  .efore
u
start,ope
n t+e
riser
room use
master
%ey and
turn off
t+e
supply
water
connect
t t+e
ro om

Ø   Ta%e
out t+e
co/er of
t+e
toilet
bowl

Ø  Use
spanner
to open
t+e nat
of t+e
*reen
+ose
connect
to t+e
inlet
fittin*

Ø  Open
also t+e
nat of
t+e inlet
fittin*
down t+e
tan% of
t+e
toilet
bowl

Ø 
out
Tinal%eet
fittin*
inside
t+e
toilet
bowl

Ø   Ta%e
t+e new
inlet
fittin*
and put
t+e inlet
inside
t+e
toilet
bowl tan
%
Ø Put t+e
nat of
t+e inlet
down t+e
tan%ma
%e sure
t+e nat is
ti*+t

Ø   T+en
put bac%
t+e +ose
connect
to t+e
inlet
fittin*

Ø   Tryto
turn bac
% t+e
supply of
w a te
in s i
r
d e t+e
riser
room
Ø  #a%e
sure
t+e
+ose and
t+e
fittin*
dont
+a/e
lea%in*

Ø   Try
press
t+e
toilet
system
to
remo/e
t+e
water
and
after
t+at
wait
until
t+e inlet
can
supply
t+e

w a t
ba c
er
%
inside
t+e
bowl tan
%
Ø  Put
bac% t+e
co/er of
t+e
toilet
bowl
and
press
t+e
button of
toilet
system

Ø  #a%e
s u r e
a ft e r
fi4
it,clean
bac% t+e
messy
and t+e
dirty

Ø
   Inform
t+e *uest
t+at t+e
flus+
already
fi4say
t+an%
 you
before u
lea/e
t+e
room

Ø  Inform
also t+e
reception
and t+e
+ouse%e
epin* to
let t+em
%now t+e
problem
fi4 by
mainten
ance

  ent
 ied room s+ould be *i/en first priority,en*ineerin* staff s+ould att

t+e en*ineerin* department and t+e last copy remains in t+e ori*in

* and +as to be si*ned by an aut+ori1ed staff

  telep+one first +as to be allowed by a written maintenance order

  copy is to returned to t+e ori*inatin* department

  e information into t+e file

  or +ouse%eepin*$ w+oe/er recei/ed t+e re0uest&wit+ en*ineerin*

aft ene/er t+ere mi*+t be a delay in repairin* and +as to set

anot+er t forwarded to t+e c+ief super/isor en*ineerin* by t+e

department

  nd maintenance super/isor s+ould ta%e place and outstandin* are

  e super/isor +a/e to carry wit+ t+em w+ile on t+e floors

  uper/isor +a/e to update t+e s+eet

   date and record all outstandin* wor% order on t+e +er s+eets) p+o

%e t+e mac+ines a/ailable for testin*

  aintain

  be present

e
   a yearly contract

ent and t+e supplier will be determined

 pieces and returned to t+e supplier for replacement

/e information into t+e e0uipment carde4 card

  maintenance department

  rd for eac+ mac+ine

manufacturer
  mber

  rried out on
 
cost
  f maintenance

t also ta%e a part of lar*e amount after +ouse%eepin* department o

ee of water lea%s to ma%e sure all tool of maintenance is on *ood co

  t+e operatin* e0uipment in/entory

  e repair by maintenance

  on t+e retirementSpare parts of t+e e0uipment s+ould be untili1e

+e *eneral mana*er,copy admin - account in listin* t+e e0uipmen

pment replacement

  tels properties

  enance open t+e door to any *uests or stran*er claimin* t+ey left
t oyee,t+e maintenance staff +as to wait till t+e person does +is
tas%

 )lways call down to +ouse%eepin* or reception so t+at we can *et

 to open t+e door for anyone5owe/er,I will call t+e reception to ass

e on t+e floor

  t+eir super/isor maintenance must be present before t+e door is

op om,s+e will +a/e to c+ec% t+e room to /erify if it is occupiedIf

it is, defects in an occupied room,t+e super/isor maintenance is

allowed
 T+e maintenance must assist t+em to accompany t+e contractors t

t+e contractors w+o are re*ularly doin* defect wor%s in t+e

*uess

tus of eac+ to %now at any one time

  carried o/er,wal%ie tal%ie

 ture and spray(indlin*s inside t+e case are coated wit+ e4po4y or
in t+e compartment clin*s to t+e windin*s,creatin* an additional
l

re is ade0uate o/er+ead space to fill t+e e4pansion tan%,remo/e t+

  p of t+e oil catc+ pan is too +i*+ to allow effecti/e oil drain by *ra/

se a separate startin* battery rat+er t+at wirin* it into t+e main Js

s piece of plywood,to reduce sound transmission

  at e4c+an*er and ot+er parts,t+e )C neutral conductor s+ould be *

  sification societies pro+ibit *roundin*,so if your boat is built to clas

fitted wit+ *ensets,+eat e4c+an*erwet e4+aust systems are comm

ust contain a loop wit+ a +i*+ point at least a foot +i*+er t+at t+e

of t+e e4+aust manifold &is less t+at a foot abo/e t+e waterline,t+er
  PS

  type could cause seawater to flood t+e en*ine w+en t+e boat is

un er inlet and a sea strainer between it and t+e raw water

pump) cle ap waterT+is trapped water can flow bac% into t+e

en*ine w+en t+ of t+e e4+aust loop can be no more t+at four

feetIf t+e *enset is si out startin*)ccumulated coolin* water in

t+e muffler can bac% up

 ur content of t+e fuel

  of repair you can do as t+e operatorIf you can read a wirin* dia*r
  i/er a fatal c+ar*e

  et s+ould cran% out a steady ;<3 /olts at ?351 for around A,333 to
   on

  s button ) or . wit+in 23 seconds

  you +eard t+e $ clic% &sound

  e %nob until door is open

  t+at +a/e problemyou can ta%e it from reception

e/en u set
  r t+e

E
GE

 area and conference room to ma%e sure t+at t+e aircond wor% pro

problem,ust ma%e wor% order to t+e company and t+eir will settle

R8ICE
?;2@;

HH
   er /c $to let t+em %now t+at maintenance inside t+e room &

  n t+e body of aircond

urpose cleaner and use water to clean it

  ut t+is t+in* if still wet

  +e place

  

  t+at t+e aircond cool

ces t+e aircondIf t+e room status under /d no need to inform t+em
 %e note w+ic+ room +a/e a problem

  lready set up for card reader

 c+an*e room

  nce presence w+ic+ identify yourself as maintenance

open t+e doorIf *uest answer,*reet and ma%e e4cuss to enter t+eir

d ;> minute to do itEnter w+en *uest say "ESif not ust wait unti
 
  It mean t+e card reader already set n can be use

  n off t+e D.

  ust try switc+ on t+e suis of lamp,done

  d loc% up and down

n*in*up and down

  it+ t+e blac% rin* around t+e nat

d

  PEN .EC)USE T5E SECOND !OC: INSIDE T5E ROO#

 
   et use EK! %ey

  

  d *reen li*+t appare so t+e loc% set is fuction

ry to set up t+e loc% set usin* t+e pro*rammer

  near t+e PC.

  u will +ear sound $ bip &after u press t+e buttonT+e PC. also app

d t+e pro*rammar sucess

  t+e loc% set function

 
 ar lin% to t+e computer

  c%
   t+e towel rac%

til t+e cillicon enou*+ to +old t+e towel rac%

  ady to use

  t+e ob done

  amp

  ol maintenance
   stand t+e ladder inside t+e toilet

  toilet

cut by rat ust use wayer tape to fi4 it

  .ut use t+e bulb essential not bulb < pin.eacuse t+e fittin* is no
   to c+an*e t+e bed lamp

  t+e test pen

  reception t+at t+e lamp already fi4 &

  lease as% t+em if t+e room under 8C,OC or 8D

  nd to t+e problems  immediately upon recei/in* t+e complaint
  atin* department

  r 23 minutesIf not t+e ur*ency of t+e matter +as to be e4plained

t ar*et time for completion

  ead for action

  s s+ould be made

  tocopy of t+e outstandin* wor% orders will be submitted to mainten

   capital cost to t+e +otel

  dition
  eit+er by en*ineerin* to repair ot+er mac+ines of if a maintenance

and action ta%enT+e statement will be si*ned by t+e mana*er

+ou

eir %eys in t+e rooms alternati/ely,lost t+eir %eys

  and close t+e door after +e +as left t+e room

  t+em to assist t+e *uests

  st youCould you please wait +ereF

  ned for t+em

  +e needs to c+ec% and ta%e note w+et+er t+e room +as any /aluab
 to open t+e door but will +a/e to remain in t+e room until t+e pers

o t+e room

  room and w+o be trusted,t+e super/isor would open t+e door,one r

  ot+er insulation desi*ned to %eep moisture out,but salt crystals ero

 yer insulationT+is leads to o/er+eatin* and could cause a fire

  /al/e co/er,and wor% around t+e rear end brac%et on t+e *enerato

  ty alone

  tartin* ban%

  rounded to t+e bondlin* systemTo not to do so creates t+e

  sification standards,c+ec% wit+ t+e society to ensure compliance

 nT+ey are 0uiet,relati/ely simple to install and minimi1e fire +a1a

t+rou*+ 7 +ull$ Ideally,t+e t+rou*+K+ull s+ould be anot+er foot

ab e must be /ented loop in t+e between t+e raw water pump and

t+e

  derway and t+e *enset is not runnin*

ar barrel ma%es it easy to c+ec% for debris and it +as to be located

boat ta%es a +ard roll and it creates bac% pressure in t+e e4+aust

uated lower in t+e +ull t+an t+at,a special e4+aust system +as to b

and flood t+e en*ineIf you +a/e to cran% lon*er,suc+ as to bleed

t
 m,u can consult te4ts,suc+ as .oatowners #ec+anical and Electr

  ;3,333 +ours.i**er sets wit+ industrial diesels,especially t+e ;<3

   erly and dont +a/e problem

  t
  
  room

  l t+e *uest lea/e t+e room

  re *reen li*+t
 
  same
  t+e en*ineerin* department$ t+ere after follow ups to made fre0ue

ance by t+e mana*er +ouse%eepin* for p+ysical follow up or an e4p

  contract wit+ a supplier e4ists t+e e0uipment s+ould be returned se

%eepin* and maintenance super/isor

  es lyin* around t+e roomUnder no circumstances super/isor to

as n +as completed +er wor% and departsIn addition,s+e +as to

c+ec
 om at t+e time

  de t+e coatin* and e/entually moisture wor%s its way in,corrodin* t

r

  d5owe/er ,t+ey pose special installation problem

  /e t+e load water lineT+is can be problem in a /essel w+ose load l

 eat e4c+an*erT+is is to pre/ent bac% sip+on,w+ic+ could destroy

  +ere it can be opened and cleaned

 system) sure si*n is water sur*in* from t+e e4+aust outlet rat+er

e made

  e inectors,close t+e seacoc% and remo/e t+e raw water impeller fir
  cal #anual,by Ni*el calder,for instructions on dia*nosin* *enerato

  rpm units,can be *ood for tens of t+ousands +our

  ntly until item +as been rectified&
  anation
  nd credit note,for t+e reusable spare parts,forwarded to t+e +otel