OVERVIEW
I have over 10 years experience on multimillion dollar projects and initiatives as an accomplished Project Manager and as
a Business Analyst and Technical Writer. I draw from a technical and analytical background with a focus on developing
best practices in the field of IT Project Management. Additionally, I bring maturity, dedication to service and take
ownership of my contribution to my clients’ success. I have experience with Six Sigma projects, software and hardware
implementations, software conversions and other enterprise projects. The functional responsibilities I have had ranges
from developing and overseeing business and technical processes, developing end user and technical requirements, project
management, developing and implementing communication and marketing strategies. I have experience assisting small to
medium size businesses in environmentally sound graffiti removal services, healthcare, education and software markets. I
am looking to significantly contribute to a growing company as a Project Manager or Operations Manager and progress to
a permanent management role.
SKILLS SUMMARY
Full cycle Project Management
Six Sigma experience using DMAIC and Lean principles
Accomplished Business Analyst: use-cases, business requirements, statistical analysis, reporting
Senior Technical Writer: new and revised business process and procedures, technical manuals, operations manuals
(enterprise-wide), training guides, process maps
SharePoint super-user
Database design and management
Expert level software skills in all MS Office applications including Excel, Visio, Word, PowerPoint, Publisher, Project,
along with Open Office (Java-based) products.
Experienced with HTML/XML, Java, SQL, Open Source programming
EDUCATION
Project Management Certificate, Sauder School of Business, UBC
University of British Columbia: B.A. Major: Psychology
PROFESSIONAL EXPERIENCE
Project Manager, Infrastructure and Reporting
BC Hydro – Lead By Example/Power Smart (Annex Consulting) October – December 2010
Developing and maintaining project management tools
Rolling up monthly, quarterly and annual reports from three Practice Areas for reporting to stakeholders
Measuring, tracking and reporting program-wide KPIs
Consolidating organization-wide energy consumption data for all properties and generating stations to measure,
track and report BC Hydro’s energy consumption
Rolling out a SharePoint based HydroShare/Project server
Documenting PMO processes and procedures
Business Analyst
TELUS (Procom) January 2010
I was briefly engaged on a 4-week assignment to create technical documentation including process mapping and top-down
analysis diagrams for a high-profile project within TELUS.
Alexandra Christine Moxin CURRICULUM VITAE
3524 West 7th Avenue morocco_09@hotmail.com
Vancouver, BC, V6R 1W3 604-731-4149 / 604-218-5729
Project Manager
Goodbye Graffiti Inc. (Fusion Consulting) March – December 2009
I managed a team of software developers and was responsible for upgrades and additions to our enterprise proprietary
software. I was responsible for all software implementations and upgrades for our franchise locations across Canada and
the USA, which included multi-day training sessions to management and administrative staff. I produced procedure
manuals for the entire company, training materials for specific roles and positions, and developed business processes
designed to be
used for new and existing franchisees. Additionally, I was responsible for managing the Research and Development
Budget.
Business Analyst
Provincial Health Services Authority / Vancouver Coastal Health November 2008 – January 2009
(3 month contract - direct)
I worked on the Healthcare Paging System Decommissioning Project which involved decommissioning a legacy
healthcare paging system and implementing an upgraded system with a different service provider.
Communication, logistics and operational planning
Responsible for data integrity including updating and converting data into meaningful reports.
Drafted project requirements, administered the project team site on SharePoint and maintained the VCHA HPS
database
Project controls: updating risk, issue and action item log; performing regular data analysis and comparing service
provider data; minutes
Business Analyst
WorkSafe BC July – September 2008
(3 month contract)
Contracted with the Readiness Team within Service Design, I worked on the business readiness component of a company-
wide custom software implementation which included technical documentation and administration of two six sigma green
belt projects and a black belt project.
Drafted process maps and requirements, using six sigma DMAIC and Lean methodology
Wrote the report strategy to track critical decision making milestones
Tracked project elements and requirements, including risks and issues
Attended bi-weekly working group meetings
Wrote business processes outlining a central milestone, strategy for success and several leading indicators
Created risk matrices that incorporated relative weighting and visual representation
Project Coordinator
Sun Microsystems (B.C.) Inc. October 2007- May 2008
(9 month contract)
I worked on a nine month contract for the Service Provider for the Province of British Columbia on the $150M electronic
health record project.
Drafted Business Requirements
Scheduling and process modelling; mapped these to project deliverables and requirements using Visio, Excel and
Project
Super User and Administrator of the AIM document repository
Prepared Technical Reports and Management Reports
Responsible for updating and reporting Project Plans and RAID (Risk, Action, Issue, Decision) logs
Updated and distributed a weekly status report of all project and PMO activities
Alexandra Christine Moxin CURRICULUM VITAE
3524 West 7th Avenue morocco_09@hotmail.com
Vancouver, BC, V6R 1W3 604-731-4149 / 604-218-5729
Prepared H/W and S/W estimates
Liaison to the Provincial Government CMO on all billing approval and pre-approval matters
Human Resources Liaison (prepared job descriptions, interviewed candidates, agency contact)
Scheduled and tracked hours for contractors, sub-contractors and partners
Successfully implemented two end-to-end software projects using WebCT, SQL and web-based proprietary
software.
Alexandra Christine Moxin CURRICULUM VITAE
3524 West 7th Avenue morocco_09@hotmail.com
Vancouver, BC, V6R 1W3 604-731-4149 / 604-218-5729
Responsible for technical documentation and training materials.
Responsible for researching and reporting on new technologies and the potential of each new application in an
educational environment.
Selected to present at the New Media Conference (nmc) hosted by UBC in June 2004.
Designed a collaborative presentation between the Faculty of Science and the Faculty of Arts (Informal Learning
Environments).
Selected to attend a learning conference at SFU (New Technology in the Educational Environment and compiled a
report based on my findings.
Compensation Analyst
Watson Wyatt Worldwide August 1998 – June 2000
I was hired to work on the largest and most revenue-generating project within the Compensation Practice. My main tasks
included re-design and maintenance of the project database, reporting, data analysis, data entry and research. I also
volunteered on a committee to organize the company Christmas party.
VOLUNTEER EXPERIENCE
Faculty of Science Mentoring Program, 2008 – 2009, UBC, Vancouver British Columbia
nmc Conference, June 15 – 19, 2004, UBC, Vancouver British Columbia
St. Paul’s Hospital, March - May 1997, Vancouver, British Columbia
UBC Debate
UBC Varsity Rowing