A STUDY ON EMPLOYEES SATISFACTION

OF AKSHAYA HOMES

Submitted in partial fulfillment of the requirements

for the award of

BACHELOR OF BUSINESS ADMINISTRATION

By

BALA KRISHNANA R R

REGD.NO: 2728127

DEPARTMENT OF BUSINESS ADMINISTRATION

SATHYABAMA UNIVERSITY

(Established under section 3 of UGC Act 1956)

JEPPIAAR NAGAR, RAJIV GANDHI ROAD

CHENNAI 600119

APRIL 2010

1
 DECLARATION

I BALA KRISHNAN R R a student of SATHYABAMA UNIVERSITY pursuing BBA

project . I have selected the topic A STUDY ON EMPLOYEES SATISFACTION OF
AKSHAYA HOMES. The survey is done for the academic purpose and I assure that the
information collected through the questionnaire.

DATE:
PLACE: (BALA KRISHNAN R R)

SIGNATURE OF THE CANDIDATE

2
 SATHYABAMA UNIVERSITY
(Established Under section 3 of the UGC Act, 1956)

Accredited with B++ Grade by NAAC

JEPPIAAR NAGAR, CHENNAI - 600 119

DEPARTMENT OF BUSINESS ADMINISTRATION AND COMMERCE

BONAFIDE CERTIFICATE

This is to certify that this Project Report is the bonafide work of Mr. BALA KRISHNAN
R.R Reg. No 2728127 who carried out the project entitled “A STUDY ON EMPLOYEES
SATISFACTION REFERENCE TO AKSHAYA HOMES ” under our supervision from
January 2010 to February 2010.

Internal Guide External Guide

Mrs. PRAMILA M.Com., M.Phil., (M.B.A) Mr.DEEPAK P - Head -HR

Head of the Department

Mr. N.GOPINATHAN

Submitted for Viva Voce Examination held on_________________

Internal Examiner External Examiner

ACKNOWLEDGEMENT
3
I would like to express sincere thanks to our Honorable Founder & Chancellor Dr.
JEPPIAAR, M.A.B.L., Ph.D., for his sincere endeavor in educating me in his premier
institution.

I would like to express my deep gratitude to our Directors Thiru.

MARIE JOHNSON, B.E., M.B.A., M.PHIL, and Thirumathi. MARIAZEENA JOHNSON,
B.E., M.B.A., M.PHIL ,who are responsible for mounding our thinking to complete this
project,

I would like to express my gratitude to our beloved Vice Chancellor Thiru.

Dr.N.MANOHARAN, Ph.D., for his kind words and enthusiastic motivation which has
inspired me a lot in completing this project.

I would like to thank our Head of the Department, Mr. N.GOPINATHAN M.COM,
M.PHIL, (Ph.D) giving necessary support during this project.

I would like to thank Mrs. PRAMILA M.Com., M.Phil.,(M.B.A) , Faculty Guide for
providing for providing the necessary guidance which has facilitated the completion of
the project on schedule & constant source of inspiration & support at every stage of this
project.

I would also like to thank DEEPAK P - Head -HR AKSHAYA HOMES for guiding me
throughout this project and helping me to complete the project work on time.

I would also like to thank the other staff members for their valuable support and
contribution to the completion of my project.

4
 CONTENTS

S.NO TITLE PAGE NO.

1. INTRODUCTION 06

2. COMPANY PROFILE 14

3. DATA ANALYSIS 55

4. QUESTIONAIRE 77

5. FINDINGS,SUGGESSIONS AND CONCLUSION 80

CHAPTER - I

5
 INTRODUCTION

1.1. Introduction of the Employee Satisfaction:

Every organization’s performance is partly dependent on the atmosphere

and degree of satisfaction, attitude and opinions of its employees. Employees
interact with customers and with each other (internal customer surveying).
Research shows that low-level employee satisfaction can significantly affect the
organizational productivity and competitiveness.

But how to go about measuring employee satisfaction and why? Vision

Metrics applies an easily configurable feedback survey to make the abstract less
obscure. Measuring employees’ satisfaction will provide you greater clarity and
tangible results on what is otherwise difficult to bring into perspective.

Most organizations share the same needs to maintain and achieve

satisfied employees, be it recognition, work area comfort, confidence in the
company’s mission or their products/services etc. Vision Metrics Employee
Satisfaction puts into perspective different themes that are easily measured and
are accessible in real-time.

The backbone of employee satisfaction is respect for workers and the job
they perform. In every interaction with management, employees should be
treated with courtesy and interest. An easy avenue for employees to discuss
problems with upper management should be maintained and carefully monitored.
Even if management cannot meet all the demands of employees, showing
workers that they are being heard and putting honest dedication into
compromising will often help to improve morale.

6
 If possible, provide amenities to your workers to improve morale. Make
certain they have a comfortable, clean break room with basic necessities such as
running water. Keep facilities such as bathrooms clean and stocked with
supplies. While an air of professionalism is necessary for most businesses,
allowing workers to keep family photos or small trinkets on their desk can make
them feel more comfortable and nested at their workstation. Basic considerations
like these can improve employee satisfaction, as workers will feel well cared for
by their employers.

Benefits of Employee Satisfaction

 Strengthen employee productivity by constructively addressing challenges

and leveraging organizational strengths.

 Gauge your organization's 'temperature' and morale.

 By improving organizational satisfaction you will be improving customer

interaction with all levels of your organization.

 By far the most cost-effective solution as opposed to in-house

development or paper-based surveying.

 Respondent hit rates increase when a third party facilitates results,

assuring participants that their responses are anonymous, secure and
dealt with professionally and objectively.

 The gesture of listening or voicing employees significantly improves

esteem and management/employee relations.

7
 Features of the Employee Satisfaction

 Administer and control almost any aspect of a survey, from question

profiles, respondent administration to automated correspondence,
reminders and survey participation monitoring.

 The latest technologies are used to make the results presentable in

graphs and barometers, giving you a visual dashboard perspective of your
company's ‘temperature’.

 Configure for a single manager, a team or extend throughout the

organization.

 Measurements are usually more effective when benchmarked over a

period of time.

Anonymous feedback provides greater participation and honest feedback.

Internationally oriented companies are no longer restricted by geography or
cultural barriers.

1.2. Introduction of the study

Employee satisfaction is a measure of how happy workers are with their

job and working environment. Keeping morale high among workers can be of
tremendous benefit to any company, as happy workers will be more likely to
produce more, take fewer days off, and stay loyal to the company.

There are many factors in improving or maintaining high employee

satisfaction which wise employers would do well to implement.

• To measure employee satisfaction, many companies will have mandatory

surveys or face-to-face meetings with employees to gain information.
8
 • Surveys are often anonymous, allowing workers more freedom to be
honest without fear of repercussion.

• Surveys and meetings can truly get to the center of the data surrounding
employee satisfaction.

To measure employee satisfaction, many companies will have mandatory

surveys or face-to-face meetings with employees to gain information. Both of
these tactics have pros and cons, and should be chosen carefully. Surveys are
often anonymous, allowing workers more freedom to be honest without fear of
repercussion. Interviews with company management can feel intimidating, but if
done correctly can let the worker know that their voice has been heard and their
concerns addressed by those in charge. Surveys and meetings can truly get to
the center of the data surrounding employee satisfaction, and can be great tools
to identify specific problems leading to lowered morale.

The best ways to maintain employee satisfaction is to make workers feel

like part of a family or team. Holding office events, such as parties or group
outings, can help build close bonds among workers.

Conducting an employee satisfaction survey in an organization is a matter

of great importance, therefore needing in-depth knowledge of the subject and
enough time so that the results can leer be used for developing the action plans
and realizing the enhancements.

Satisfied and committed employees are beneficial by providing high-

quality customer service. That is followed by high customer satisfaction which in
turn ensures long term prosperity to the organization.

9
 Many experts believe that one of the best ways to maintain employee
satisfaction is to make workers feel like part of a family or team. Holding office
events, such as parties or group outings, can help build close bonds among
workers. Many companies also participate in team-building retreats that are
designed to have found success. strengthen the working relationship of the
employees in a non-work related setting. Camping trips, backpacking wars and
guide backpacking trips are versions of this type of team-building strategy, with
which many employers have found success.

The backbone of employee satisfaction is respect for workers and the job
they perform. In every interaction with management, employees should be
treated with courtesy and interest. An easy avenue for employees to discuss
problems with upper management should be maintained and carefully monitored.
Even if management cannot meet all the demands of employees, showing
workers that they are being heard and putting honest dedication into
compromising will often help to improve morale.

Of course, few workers will not experience a boost in morale after

receiving more money. Raises and bonuses can seriously affect employee
satisfaction, and should be given when possible. Yet money cannot solve all
morale issues, and if a company with widespread problems for workers cannot
improve their overall environment, a bonus may be quickly forgotten as the daily
stress of an unpleasant job continues to mount.

If possible, provide amenities to your workers to improve morale. Make certain

they have a comfortable, clean break room with basic necessities such as
running water. Keep facilities such as bathrooms clean and stocked with
supplies. While an air of professionalism is necessary for most businesses,

10
 allowing workers to keep family photos or small trinkets on their desk can make
them feel more comfortable and nested at their workstation. Basic considerations
like these can improve employee satisfaction, as workers will feel well cared for
by their employers.

← OBJECTIVES OF SURVEY
←
←
o Measure job satisfaction of the employees of AKSHAYA HOMES (P) LTD.

o To assess the general attitude of the employees towards AKSHAYA HOMES (P)
LTD.
←
o To assess the level of commitment across process and facilities.
←
o To analyze the strengths and weakness of AKSHAYA HOMES (P) LTD as an
organization
o To help the management of the company to know about the actions to be taken to
increase the level of satisfaction of the employees.

RESEARCH METHODOLOGY
←

←
←
RESEARCH PROCESS

DIFFERENT STEPS ARE TO BE FOLLOWED IN THE RESEARCH PROCESS AND THEY ARE EXPLAINED AS BELOW:

PROBLEM SOLVING
THIS IS THE BASIC STEP IN THE RESEARCH PROCESS. IT IS WELL SAID, “A PROBLEM WELL DEFINED IS HALF
SOLVED” HERE THE PROBLEM IS “TO ANALYZE THE ATTITUDES OF THE EMPLOYEES REGARDING THE VARIOUS

BENEFITS PROVIDED TO THEM BY AKSHAYA HOMES (P) LTD.”

11
RESEARCH DESIGN
ONCE THE PROBLEM IS DEFINED THE NEXT STEP IS THE RESEARCH DESIGN. RESEARCH DESIGN IS THE BASIC
FRAMEWORK, WHICH PROVIDES GUIDELINES FOR THE REST OF THE RESEARCH PROCESS.

THE RESEARCH DESIGN FOR THIS PROJECT IS DESCRIPTIVE RESEARCH DESIGN AS DESCRIPTIVE STUDIES

ATTEMPT TO OBTAIN A COMPLETE AND ACCURATE DESCRIPTION OF THIS SITUATION. SO IN THIS STUDY FULL
DESCRIPTION OF THE ATTITUDES OF THE EMPLOYEES REGARDING THE BENEFITS PROVIDED TO THEM WILL BE

KNOWN SO IT IS A DESCRIPTIVE STUDY.

SAMPLING DESIGN
THE SAMPLING DESIGN USED IN THIS PROJECT IS QUOTA SAMPLING, AS THE SAMPLE OF THE
EMPLOYEES FOR THE SURVEY WERE SELECTED FROM THE ORGANIZATION FROM DIFFERENT QUOTAS AS SOME

MANAGERS WERE INTERVENED, SOME EXECUTIVES AND FEW OPERATORS.

POPULATION
THE TOTAL ELEMENT OF THE UNIVERSE FROM WHICH THE SAMPLE IS TO BE SELECTED TO BE STUDIED IS

KNOWN AS POPULATION. THE POPULATIONS OF MY RESEARCH ARE THE EMPLOYEES OF AKSHAYA

HOMES (P) LTD.

SAMPLE SIZE
THE SAMPLE SIZES FOR MY PROJECT ARE 30 EMPLOYEES WORKING IN THE ORGANIZATION,

DATA COLLECTION

FOLLOWING ARE THE SOURCES FOR THE COLLECTION OF DATA:

 PRIMARY SOURCE
 SECONDARY SOURCE

DATA COLLECTION METHODS

THERE ARE THREE MAIN METHODS OF DATA COLLECTION

 OBSERVATION
12
  EXPERIMENTATION
 SURVEY
 DIRECT INTERVIEW METHOD
I HAVE SELECTED SURVEY METHOD OF DATA COLLECTION.

THIS IS ONE OF THE COMMON AND WIDELY USED METHODS FOR PRIMARY DATA COLLECTION. WE CAN GATHER
WIDE RANGE OF VALUABLE INFORMATION ABOUT THE BEHAVIOR OF THE EMPLOYEE’S VIZ. ATTITUDE, MOTIVE

AND OPTIONS ETC.

CHAPTER – II

COMPANY PROFILE
13
History

Akshaya was founded in 1995 under the stewardship of Mr. T. Chitty

Babu, a qualified Civil Engineer. Since its inception Akshaya has set higher
standards for itself, inspired by the Sanskrit origin of its name, which means
‘endless pursuit’. It has grown into one of the most respected real estate
companies in the state, reputed for its transparent business practices and
innovation. The journey over the last 15 years has seen the company grow by
leap and bounds, as it went about creating 148 landmarks in Tamil Nadu.
In an endeavour to excel and set higher standards of performance and
corporate governance, the management team has on board professionals from
various other industries to head the Marketing, Technical, Finance, Sales &
Customer Relations, Branding, Legal, MR for ISO Audits & Safety and Human
Resource divisions. The team of 150 qualified members has combined
experience of over 400 years.

Akshaya’s core values of transparency, clear titles and ethical business

practice, clearly set the company apart. A strict adherence to statutory norms
has earned Akshaya the respect of the real estate industry and the admiration
of numerous delighted customers. The industry in fact, has placed an
additional responsibility on Akshaya by nominating Mr. T. Chitty Babu,
Chairman & CEO, as the President of the Tamil Nadu Chapter of CREDAI.

A sincere belief that "An educated customer is not a threat but in

fact is a customer for life" saw Akshaya launch a consumer awareness
initiative called "Akshaya Home Facts" through which the customers are
educated on all the nuances involved in purchase of real estate property. The
"Akshaya Home Facts" book contains information on all the possible rights of a
customer and helps him make a considered purchase decision.

14
 Akshaya’s unwavering commitment to quality and timely completion of
projects, and in some cases even ahead of schedule is a well acknowledged
fact. Bearing testimony are the CRISIL DA3+ rating, Integrated ISO
9001:2008, ISO 14001:2004, OHSAS 18001:2007 Management Systems
certifications. The company has also been conferred the Best Legal Systems
in India Award by CNBC/CRISIL, for three years in a row, 2007, 2008 and
2009. The "Best Residential Property" in South India for 2009 is awarded to
Akshaya for its Adair project in OMR. Akshaya is a proud recipient of the
Outstanding Builder Award 2007 from the Builder’s association of India and
Trail Blazers of Tamil Nadu in 2007 from Bennett & Coleman.

Today, Akshaya is on the cusp of a huge expansion drive projects to

major markets in South India. Akshaya is already on the verge of completing
premium residential and commencing luxury homes & commercial projects in
Coimbatore and Trichy, in addition to Chennai. We continue to foray into other
cities in South India with exquisite projects that have the Akshaya stamp of
quality in building practices. The company has also diversified into the
hospitality sector through Akshaya Hotels & Resorts Pvt. Ltd., which runs a
chain of restaurants and is in the process of developing a few resorts.

"THE SEARCH FOR BETTER NEVER ENDS AT AKSHAYA".

Adherence to strict quality guidelines along with Clarity in thought and

transparency in transaction had been the guiding force of Akshaya and these very traits
enable it to stand apart from the bandwagon. Be it precision engineering , aesthetic
design, high class interiors etc, stringent focus on minute details ensure that Akshaya
customers get the very best of product irrespective of the project size. The guiding
fundamentals to customer satisfaction include:

Strict adherence to norms

At Akshaya we ensure that all our projects adhere to the rules and regulations
as laid down by the statutory bodies thereby ensuring a complete peace of mind for our
15
consumers. No Deviation No Demoliton is the watchwork at Akshaya.

Quality

At Akshaya quality consciousness pervades all operations, … starting from site

selection to handing over the apartments., because our experience show that not only
does buildings of quality constantly increase in value, they are also easier to maintain in
the long run, thus benefiting all those associated with them. To ensure that the quality of
highest standard is maintained, every project of AKSHAYA follows:

• Structural Analysis Based On Soil Test.

• Water Tested for Suitability in Construction Use.
• Anti Termite Treatment at Four Stages.
• Water Proof Plywood Shuttering For All RCC Works.
• Concrete Compressive Testing at every stage.
• Anti Corrosive Primer Paint For MS Grills.
• Usage of Standard Brand Materials in Construction.
• Ready Mix Concrete For All Roof Beams & Slabs.
• Pressure Testing For All Plumbing Pipelines.

Transparency in Dealings

Customer satisfaction through ethical business practices has been the motto of
AKSHAYA all along. Be it documentation, title deeds, agreements etc Akshaya takes
pride in maintaining a transparent mode of dealing with all its customers.

Timely Execution

At Akshaya we have a 100% track record of project completion in advance

since its inception. Our integrated systems, sophisticated infrastructure and efficient

16
professionals ensure streamlined operations and timely completion.

Design

At Akshaya we work with the best of architects to ensure that each projects is
unique in both creative and functionality. To make living a pleasurable experience at
Akshaya our projects always include

• Open Spaces for Landscaping / Children Play Area.

• Avenue Trees for the Street.

Akshaya established only a couple of years ago has to its credit two projects – Akshaya
Homes and Akshaya Havens which are nearing completion in a few months. Mr. Joju KV is the
CEO of Akshaya Properties bringing his years of experience in the arena of construction. The
team behind his projects consist of men with extensive knowledge in their respective domains. The
architect of Akshaya's projects is Mr. Jeff Antony (the designer of Cochin International Airport and
many other credit worthy projects). Great emphasis is laid on Vaasthu before coming to the final
decision for which the expertise of the famous Kanippayoor Krishnan Namboothirippad is taken on
the proposed design and structural layout. The team is supported by an enthusiastic group of
workers who co-operate to make sure the work gets completed on time.

Currently all on-going projects of Akshaya are based at Thrissur. The success of the
above two projects have been a boost in the arm for the company which has now proposed three
new projects – Akshaya Thrithiya. Akshaya Vasudevam and Akshaya Agraharam . We are
sure you will find a sweet space in one of them to make your dream home a reality.

Profile:

Name: K.Ravishankar

17
Date of Birth: June 16, 1955
Education: B.Com (Hons), ACA
Article ship with A.F.Ferguson & Co.

Mr. K. Ravishankar brings along with him 3 decades of corporate experience

largely in the domain of finance and corporate strategy. He has been associated with
various corporate conglomerates like Tata Motors, ITC Ltd. and BPL Communications in
Senior Manager Capacity, including board position. Currently as CEO of Akshaya Pvt
Ltd. leads 140 member strong team in establishing and benchmarking standards in Real
Estate Sector by placing Akshaya in the list of top real estate brand in India.

Budget Reaction:
This budget has been quite a dampener. Perhaps the government wants to built
it over the next 5 years and it is not possible to do everything at one go.

Real estate continues to not attract the attention of the FM. It is a huge
disappointment. This year was a good opportunity not only to give sufficient impetus to
the developers but also greater incentive to the customers. Real estate needs to be
looked at as infrastructure development.

The budget proposals signal a huge boost for infrastructure spending and with
development of roads and highways, development of dwelling units would go a long
way in decongesting the overcrowded cities and towns. Taxes in various forms and
prolonged processes in obtaining clearances take away substantial portion of the costs
making it unaffordable for the customers.

Lop sided infrastructure development will not help the economy grow. It has to
be balanced. With such a large population in India the demand for affordable housing is
inevitable. The government has to take some bold steps and bring in reforms to enable
the real estate sector produce housing at affordable costs.

18
Specifications

STRUCTURE:

1. RCC framed structure.

2. Brick work and Plastering.
JOINERIES:
1. Main Door--------------------Teak Wood Frame with ornamental doors with biometric
lock.
2. Bedroom Doors-----------Teak wood Frame with Ornamental Flush Doors with
Cylindrical Lock.
3. Toilet & Balcony Doors--- Teak wood Frame with Water proof plastic coated
ornamental flush doors
4. Windows --------------------- UPVC Sliding Windows
5. Ventilators---------------------UPVC Top Hung Type
6. Grills --------------------------- Grouted into the walls

FLOORING:
1. Living, Dining & Bedrooms--------------- Wooden laminated AC 4 Flooring
2. Kitchen------------------------------------------24’’ x 24” Vitrified Tile Flooring
3. Balcony & Utility-------------------------------Ceramic Tiles Flooring
4. a. Toilet------------------------------------------ Anti Skid Ceramic Tiles Flooring
b. Toilet Dado----------------------------------Glazed Tiles upto 7’0” height
5. Common Area & Staircase---------------- As per Architect details
6. Car Parking------------------------------------- Grano Flooring

STAIRCASE RAILING:
1. Railing-----------------------------------------------As per Architect Details

COUNTER TOP
1. 20mm Black Granite in Kitchen counter with tile upto 2” height
19
2. Master Bedroom Toilet with Black granite counter wash basin
3. Stainless steel Sink with drain board

PLUMBING AND SANITARY

1. Concealed PVC pipeline in bathrooms of Finolex / Truebore
2. Concealed G.I. pipeline for Hot water lines of Tata / ISI brand
3. PVC Rain water, Sanitary, Waste and water line in open ducts
4. S.W. pipeline of ISI brand for under ground drainage
5. Sump water provision in Kitchen Sink
6. Bathrooms with bore well water.
7. Separate Motors for Sump and Bore well
8. Jaquar / Duravit CP Fixtures
9. Wall mounted Totto / Rocca closets with concealed cistern for Toilets
10. S.S. Accessories in all Toilets

ELECTRICAL
1. Concealed Wiring----------------------- Finolex
2. Switches------------------------------------Modular Switches –Anchor AVE
3. Adequate light, fan and power points
4. 100% Generator Power Back-up for Apartments
LIFT
1. 6 Passenger capacity Lift

PAINTING
1. Internal Ceiling----------------------Putty with Emulsion Paint
2. Internal walls---------------------------POP Punning Emulsion Paint
3. External ----------------------------------Exterior Weather coat grade Emulsion Paint
4. Wood work------------------------------Enamel Painting
5. Grills--------------------------------------Zinc chromite non–corrosive
Primer with Enamel Paint

20
EXTERNAL
1. Paving blocks around the building
2. Compound Wall in outer periphery with Gates
3. Landscaping as per Architect Details

GENERAL

• Access Control Monitoring System

• Biometric Lock
• Video Door Phone
• Provision for Mosquito Net on UPVC windows provided
• Wardrobes in all bedrooms
• Full Generator Backup for the apartment
• Split AC provision in all bedrooms & Living /Dining Areas
• Stainless Steel sinks with single drain board
• White Sanitary fixtures
• Shower Enclosures in the bathrooms
• Children’s bathrooms with Bath Tub and Glass Partition
• Pest Control Treatment in four stages
• Portable R.O provision in kitchen
• Washing Machine inlet and outlet provision
• Automatic water level controller for Pumps
• Security Intercom
• Wardrobes for Bedrooms as per architect design
• Base Cabinets & Wall Cabinets in Kitchen
• S.S. Finish Hob and Chimney for Kitchen.
• Fans, Light Fixtures, Geysers & Exhaust Fans.
• Jaccuzi in one bathroom
• Broadband connection
• Provision for Satellite TV/ World Space Connectivity
• Home Automation System

21
Amenities

Chennai first ever smart homes with intelligent smart home automation systems;
Exclusive lifestyle amenities like Private Garden and open air water body

Adora
Specifications | Location Map | Floor Plans

Project
Details

22
Location PADUR, OMR, CHENNAI
Type Residential
Land / Plot
4.48 Acres
Area (Sqft)
Total No. of
Units / 194
Apartments
No of Blocks 4
Amenities • 2 level Exquisite Clubhouse
• Swimming pool
• Business Centre
• Landscaped Gardens
• Multipurpose Hall, Mini theatre, Convenio,
Biometric Lock, Wooden Floors, Squash
Court, Gymnasium, UPVC Windows and
French Doors

• Video Door Phone, Generator Backup

No. of Floors 9

Specifications

Counter Top
1. 20mm Black G20 Granite in Kitchen Counter with 2 ft tile above.
2. Master bed toilet – Black Granite Counter with below Counter Wash Basin.
3. Stainless Steel Sink with Drain Board.
4. Above Counter Wash Basin in Dining.

Electrical
1. Concealed Wiring – Finolex.
2. Switches – Anchor AVE Switches.
3. Adequate Light, Fan and Power Points.
23
External
1. Hard & Soft Landscaping around the building.
2. Compound Wall in outer periphery with Boom Barrier Gates.
3. Landscaping as per Architect Details

Flooring
1. Living, Dining & Bedroom – AC 3 Wooden Laminated Flooring.
2. Kitchen – Vitrified Tiles Flooring
3. Balcony & Service – Ceramic Flooring
4. a) Toilet Floor – Anti Skid Ceramic Tiles b) Toilet Dado – Glazed Tiles up to 7 ft
height
5. Common Area & Staircase – Marble Flooring
6. Car park – Granolithic Flooring

General
1. Anti – Termite Treatment.
2. Under ground Sump with Pneumatic Pumps.

Joineries
1. Main Door – Teakwood Frame with Ornamental Flush Door with Biometric Lock.
2. Bedroom Doors – Padauk Frame with Ornamental Flush Door with Cylindrical Lock.
3. Toilet doors – Padauk Frame with Waterproof Plastic Coated Ornamental Flush Door
with Cylindrical Lock.
4. Balcony Doors – Padauk Frame with Teak Wood Panelled Glass Door
5. French Door – UPVC Frame with Shutters.
6. Windows – UPVC Sliding Window Frame and Shutters.
7. Ventilators – UPVC Frame with adjustable Louvers
8. Grills – Grouted onto the Walls

Lift

24
1. One Bed Lift & One 8 Passenger Lift in each Tower.

Painting
1. Ceiling – Oil Bound Distemper paint. Stilt Floor – Cement Painting
2. Internal a) Living, Dining, Bed rooms & Kitchen – Punning with Oil Bound Distemper
Paint. b) Other Areas – Oil Bound distemper Paint.
3. External – Weather Proof Exterior Emulsion Paint.
4. Wood Work – Enamel Paint.
5. Grills – Zinc Chromite non – corrosive Primer with Enamel Paint.

Plumbering & Sanitary

1. Concealed PVC pipeline in Bathrooms of Finolex / Truebore brand
2. Concealed G.I. pipeline for Hot Water lines of Tata / ISI brand.
3. PVC Rain Water, Sanitary, Waste and Water line in open ducts.
4. S.W. Pipeline of ISI brand for under ground drainage.
5. Bathrooms with Borewell Water / Kitchen with Sump Water Provision.
6. Separate Motors for Sump and Borewells.
7. Kohler / Jaquar Continental CP Fixtures.
8. Kohler White Sanitary Fixtures.
9. Bath Tub in Children Bed Room Toilet.
10. Shower Enclosure with Aluminum Powder Coated Openable Door in Master Bed
Toilet.

Staircase Railing
M.S. Railing as per Architect details.

Structure
1. RCC framed Structure.
2. Solid Block Masonary and plastering.

25
 o 2 level Exquisite Clubhouse
o Swimming pool
o Business Centre
o Landscaped Gardens
o Multipurpose Hall, Mini theatre, Convenio, Biometric Lock, Wooden
Floors, Squash Court, Gymnasium, UPVC Windows and French Doors
o Video Door Phone, Generator Backup

Floor Plans

TYPICAL FLOOR PLAN

o A1 BLOCK – A1 FIRST FLOOR

o A2 BLOCK – A2 FIRST FLOOR
o A3 BLOCK – A3 FIRST FLOOR
o A4 BLOCK - A4 FIRST FLOOR

MORE VIEW

26
 Entrance to Club House Pool Side View

Gymnasium Theatre

Multipurpose Hall Squash Court

Table Tennis Court

Metropolis
Specifications

27
Project Details
G.S.T Road,
Location Maraimalai Nagar
Chennai
Type Residential
Land / Plot
10.36 acres
Area (Sqft)
Total No. of
Units / 420
Apartments
No of Blocks 11
2 Level Exquisite Club House, Swimming Pool, Business
Centre, Spa, Gymnasium, 7 acres of green space, Zen
Amenities
Garden, Lotus Pond, Tennis Court, Multipurpose Hall, Mini
Theatre, Generator Back-up
No. of Floors Stilt + 9

Specifications

COUNTER TOP

ROYALE APARTMENTS
28
 1. 20 mm Granite in Kitchen Counterwith 2ft 0inch tile above.
2. Stainless Steel Sink with Drainboard.
3. Master Bed Toilet - Counter with under counter wash basin.

PREMIUM APARTMENTS

1. 20 mm Granite in Kitchen Counter with 2ft 0inch tile above.

2. Stainless Steel Sink with Drainboard
3. Master Bed Toilet - Vanity Type Wash Basin

ELECTRICAL

ROYALE APARTMENTS

1. Concealed Wiring -Finolex or equivalent make.

2. Switches - Clipsal or equivalent make Adequate Light, Fan and Power points.

PREMIUM APARTMENTS

1. Concealed Wiring -Finolex or equivalent make.

2. Switches - Modular Anchor or equivalent make. Adequate Light, Fan and Power
points.

EXTERNAL

ROYALE APARTMENTS

1. Hard and Soft Landscaping around the building

2. Compound Wall in Outer periphery with required gates

29
 3. Landscaping as per Architect details

PREMIMUM APARTMENTS

1. Hard and Soft Landscaping around the building

2. Compound Wall in Outer periphery with required gates
3. Landscaping as per Architect details

FLOORING

ROYALE APARTMENTS

1. Living and Dining - 24ft x 24ft Virtified Tiles Flooring

2. Bedrooms - AC 4 HDF Wooden Laminated Flooring
3. Kitchen - Ceramic Tiles Flooring
4. Balcony and Service - Ceramic Tiles Flooring
5. Toilet Floor - Anti Skid Ceramic Tiles
6. Toilet Dado - Glazed Tiles up to 7ft 0inch height
7. Toilet Dado (servant) - Glazed Tiles up to 5ft 0inch height
8. Common Areas and Staircase - Stone / Virtified Flooring
9. Car Park - Granolithic Flooring

PREMIUM APARTMENTS

1. Living and Dining - 18ft x 18ft Virtified Tiles Flooring

2. Bedrooms - 12ft x 12ft Ceramic Tiles Flooring
3. Kitchen - Ceramic Tiles Flooring
4. Balcony and Service - Ceramic Tiles Flooring
5. Toilet Floor - Anti Skid Ceramic Tiles
6. Toilet Dado - Glazed Tiles up to 7ft 0inch height
7. Toilet Dado (servant) - Glazed Tiles up to 5ft 0inch height
8. Common Areas and Staircase - Stone / Virtified Flooring

30
 9. Car Park - Granolithic Flooring

GENERAL

ROYALE APATRMENTS

1. Anti-Termite Treatment
2. Under Ground Water Tank with Pnumatic pumps
3. POP Band for Living & Dining
4. Generator back up for Apartment 8.5KVA
5. Security Intercom
6. Independent R.O. provision for each apartment

PREMIUM APATRMENTS

1. Anti-Termite Treatment
2. Under Ground Water Tank with Pneumatic pumps
3. Generator back up for Apartment 6 KVA
4. Security Intercom
5. Independent R.O. provision for each apartment

JOINERIES

ROYALE APARTMENTS

1. Main Door - Red Miranti or equivalent Frame with Ornamental Flush Door with 4
Pin Mortise Lock Polished Both Sides
2. Bedroom Doors - Red Miranti or equivalent Frame with Ornamental Flush Door
polished both sides with Cylindrical Lock
3. Toilet Doors - Red Miranti or equivalent Frame with Water Proof Plastic Coated
Ornamental Flush Door polished one side and painted other side with Cylindrical
Lock.
31
 4. Balcony / French Door - UPVC Sliding glass door
5. Windows - UPVC Sliding Windows
6. Ventilators - UPVC Top Hung Ventilators

PREMIUM APARTMENTS

1. Main Door - Red Miranti or equivalent Frame with Ornamental Flush Door with 4
Pin Mortise Lock Polished Both Sides
2. Bedroom Doors - Red Miranti or equivalent Frame with Space Flush Door
painted both sides with Cylindrical Lock
3. Toilet doors - Red Miranti or equivalent Frame with Water Proof Plastic Coated
Flush Door painted both sides with Cylindrical lock
4. Balcony / French Door - UPVC Sliding glass door
5. Windows - UPVC Sliding Windows
6. Ventilators - UPVC Top Hung Ventilators

LIFT
ROYALE APARTMENTS

1. One 13 Passenger Stretcher Lift and One 10 Passenger Lift in each Tower.

PREMIUM APARTMENTS

1. One 13 Passenger Stretcher Lift and One 10 Passenger Lift in each Tower.

PLUMBING AND SANITARY

ROYALE APARTMENTS

1. Water Supply - PPR pipes both hot & cold

2. PVC Rainwater, Sanitary,Waste water line - Truebore, Finolex.
32
 3. S.W.Pipeline of ISI brand for underground drainage.
4. Separate Motors for Sump and Borewells.
5. Total water supply system with Treated Anti-Termite Treatment Water.
6. Jaguar Florentine CP Fixtures
7. White Parryware Cascade Sanitary Fixtures.
8. Health faucet will be provided for closets
9. Wall mounted Parryware Cascade closets with concealed cistern for all toilets

PREMIUM APARTMENTS

1. Water Supply - PPR pipes both hot & cold

2. PVC Rainwater, Sanitary,Waste water line - Truebore, Finolex.
3. S.W.Pipeline of ISI brand for underground drainage.
4. Separate Motors for Sump and Borewells.
5. Total water supply system with Treated Water.
6. Jaguar Continental CP Fixtures.
7. White Parryware Cascade Sanitary Fixtures.
8. Health faucet will be provided for closets
9. Wall mounted Parryware Cascade closets with cistern for all toilets.

STAIRCASE RAILING

ROYALE APARTMENTS

1. M.S.Railing as per Architect design

PERMIUM APARTMENTS

1. M.S.Railing as per Architect design

STRUCTURE
ROYALE APARTMENTS
33
 1. RCC framed structure
2. Brick Masonary and Plastering

PREMIUM APARTMENTS

1. RCC framed structure

2. Brick Masonary and Plastering

Floor Plans

• ROYAL – 3 BEDROOM – TYPICAL FLOOR PLAN

• PREMIUM – 3 BEDROOM – Ground Floor, 1st, 3rd, 5th, 7th, 9th floor
• PREMIUM – 2 BEDROOM - Ground, Ist Floor

Adair
Specifications

Project Details
Location KAZHIPATTUR, OMR, CHENNAI
Type Residential
Land / Plot Area (Sqft) 5.44 Acres
Total No. of Units / Apartments 194

34
No of Blocks 14
No. of Floors 4

Specifications

BILLIARDS

1. Billiards Board

COMMON FACILITIES

1. Swimming Pool – Wading & Adults pool

2. Jacuzzi

3. Gymnasium and Fitness Centre

4. Aerobics Hall

5. Beautifully Landscaped Gardens with Outdoor seaters

6. Walker’s / Jogging Track / Skating Ring

7. Water Bodies and Fountains

8. Children’s Play Area with play equipments

9. Multipurpose Courts

10. Basket Ball Ring

11. Indoor Recreation Rooms

12. Billiards

13. Multi purpose Party Hall

35
14. Terrace Party Space

15. Sculptures

16. Gazebo with Private Terrace for each Core

17. Crèche

18. Library

19. Channel Music in Common Area

20. Business Centre / Visitors Lounge

21. Generator Power Back – up for common areas

22. Separate Rest Room / Changing room for Staff and Drivers

23. Water Treatment Plant

24. Sewage Treatment Plant

25. Security Intercom

26. Car wash Facility

27. Convenio

28. Mechanically Operated Gate

29. Visitors Car Park

30. Pneumatic Pumps

31. Separate Change room with locker facility

36
 32. Club House with Parking

COUNTER TOP

1. 20mm Black Granite in kitchen counter with 2’0” tile above.

2. Stainless steel sink with drain board of Prince make.

ELECTRICAL

1. Concealed Wiring - Finolex.

2. Switches – Anchor standard / Wonder.
3. Adequate light, fan and power points.

EXTERNAL

1. Paving blocks around the building.

2. Compound Wall in outer periphery with Gates.
3. Landscaping as per Architect Details.

FLOORING

1. Living & Dining - Vitrified Tiles ( 2’0” x 2’0” )

2. Bed room & Kitchen - Ceramic Tiles ( 20” x 20” )

3. Balcony & Service - Terra Brown Tiles ( 12” x 12” )

4. a. Toilet Floor - Anti Skid Tiles ( 12” x 12” )

b. Toilet Dado - Glazed Tiles upto 7’0” height

5. Common Area - Marble outer Border with Kotta Inlay Pattern

6. Staircase - Marble Flooring

7. Car Park - PCC / Granolithic Flooring

GENERAL
37
Apartment Flooring - Ceramic Tiles(15"x15").

Skirting - Ceramic Tiles.

Toilet Floor - Anti Skid Tiles.

Toilet dado - Glazed tiles upto 7'0"

JOINERIES

Main Door - Teak Wood frame with Ornamental Flush Door.

Bedroom / Balcony Doors - Padauk frame with BSC Flush Doors.
Toilet Doors - Padauk frame with Water proof Plastic coated Flush Doors.
Windows - Powder Coated Aluminium Openable frame and shutters.
Ventilators - Powder Coated Aluminium frame with fixed louvers.
Grills - Grouted onto the walls.

LIFT

Six Passenger Lift.

PAINTING

1. Ceiling - Cement Paint.

2. Internal - Cement Paint.
3. External - Exterior Grade Weather coat paint.
4. Wood work - Enamel Painting.
5. Grills - Zinc chromite non-corrosive primer with Enamel Paint.
6. Living, Dining & Bed rooms -- Oil Bound Distember Paint .

PLUMBING AND SANITARY

1. Concealed PVC pipeline in bathrooms of Finolex / Truebore brand

2. Concealed G.I.pipeline for Hot water lines of Tata / ISI brand.
3. PVC Rain water, Sanitary, Waste and water line in open ducts.
38
4. S.W. pipeline of ISI brand for under ground drainage.
5. Bathrooms with bore well water / Kitchen with sump water provision.
6. Separate Motors for Sump and Bore wells.
7. Kohler / Jaquar Continental CP Fixtures
8. Kohler white Sanitary Fixtures.

STAIRCASE RAILING

Railing - As per Architect Details.

STRUCTURE

1. RCC framed Structure.

2. Brickwork and Plastering.

Floor Plans

• TYPICAL FLOOR PLAN

More Views

39
The Belvedere
Location Map

40
Location G.S.T Road, Urapakkam (Near Vandalur Zoo)
Land Extent 5.42 Acres
No.of Flats 260
3 Bedroom - 156,
Type of Homes
2 Bedroom - 104.
3 Bedroom 1430 - 1585 Sq.Ft,
Sizes
2 Bedroom 1102 - 1231 Sq.ft.
Towers & Storey 5 Towers, Stilt + 13 Floors.
Exquisite Clubhouse, Swimming Pool
Business Center, Spa, Gymnasium,
Amenities Supermarket, Amusement Centre,
Food Court, Banquet hall, Mini theatre
Generator back up for common area
Amenities
Exquisite Clubhouse, Swimming Pool, Business Centre, Spa, Gymnasium,
Supermarket, Amusement Centre, Food Court, Banquet Hall, Mini Theatre, Generator
Back-up for common area.

Halton

41
Project Details
Site Address: Adjacent to Saradha Mills &
Sengottaiah Memorial High School,
Location
Loganathapuram,Kurichi,
Sundarapuram,Coimbatore -641024.
Type Residential
Land / Plot
2.13 acres
Area (Sqft)
Total No. of
Units / 142
Apartments
No of Blocks 4
Gymnasium, Mini AV Theatre, Indoor Recreation Room,
Amenities Landscaped Gardens, Multipurpose Hall, Water Treatment Plant,
Sewage Treatment Plant, Generator Backup for common area
No. of Floors 4

Aikya

42
No. of Units : 4
Area of each unit : 3500 sq. ft
Location : Gandhi Nagar, Adyar, Chennai -20

Executive Management
T Chitty Babu - Chairman & CEO

43
Mr. T. Chitty Babu is a Civil Engineer by profession and has had
extensive experience in construction industry before turning an
entrepreneur in the real estate development.

J Ravi - Director

Mr.J.Ravi is a master in mathematics and he heads our land

acquisition efforts and Liaison.

Nithya Chitty Babu - Director and Member of the Board

V.Ravi - VP - Projects

V.Swaminathan - GM -Finance

Deepak P - Head -HR

N Ananth - Manager - Legal

D Charles - DGM - Marketing

Ms Shanthi - Management Representative

C. Suresh - Executive Assistant to Chairman and CEO

44
 Adora Arcadia Surya

Adair Ashton Gandhi Square

Habitat Kavyam Mahalakshmi

Malavika Sai Krupa Sri Nivas

45
The Pacific City Tulasi Villa Windermere

Anandham Chosiv Sangeetham

Trisha Besant Castle Mayor's Court

White House Nithyam Shruthi

Agaram Sneham Subgriha

Anbhagam Akshaya-100 Signature

Lavanya Sharma Kripa

Enclave

46
 Raaga

AKSHAYA ADVANTAGE

Adherence to strict quality guidelines along with Clarity in thought

and transparency in transaction had been the guiding force of
Akshaya and these very traits enable it to stand apart from the
bandwagon. Be it precision engineering , aesthetic design, high
class interiors etc, stringent focus on minute details ensure that
Akshaya customers get the very best of product irrespective of the project size. The
guiding fundamentals to customer satisfaction include:

Strict adherence to norms - At Akshaya we ensure that all our projects adhere to the
rules and regulations as laid down by the statutory bodies thereby ensuring a complete
peace of mind for our consumers. No Deviation No Demoliton is the watchwork at
Akshaya.

47
Quality - At Akshaya quality consciousness pervades all operations, … starting from
site selection to handing over the apartments., because our experience show that not
only does buildings of quality constantly increase in value, they are also easier to
maintain in the long run, thus benefiting all those associated with them. To ensure that
the quality of highest standard is maintained, every project of AKSHAYA follows:

• Structural Analysis Based On Soil Test.

• Water Tested for Suitability in Construction Use.
• Anti Termite Treatment at Four Stages.
• Water Proof Plywood Shuttering For All RCC Works.
• Concrete Compressive Testing at every stage.
• Anti Corrosive Primer Paint For MS Grills.
• Usage of Standard Brand Materials in Construction.
• Ready Mix Concrete For All Roof Beams & Slabs.
• Pressure Testing For All Plumbing Pipelines.

Transparency in Dealings - Customer satisfaction through ethical business practices

has been the motto of AKSHAYA all along. Be it documentation, title deeds,
agreements etc Akshaya takes pride in maintaining a transparent mode of dealing with
all its customers.

Timely Execution - At Akshaya we have a 100% track record of project completion in

advance since its inception. Our integrated systems, sophisticated infrastructure and
efficient professionals ensure streamlined operations and timely completion.

Design - At Akshaya we work with the best of architects to ensure that each projects is
unique in both creative and functionality. To make living a pleasurable experience at
Akshaya our projects always include

• Open Spaces for Landscaping / Children Play Area.

• Avenue Trees for the Street.

48
"We must be the change that we wish to see in society"

These very words of Mahatma Gandhi was inspirational in the formation of AKSHAYA
Cares…. an entity committed to create a better living for all through cohesive support
from all the caring individuals.

At Akshaya Cares we believe that each one of us is a living answer to the predicament
confronting us today. And every civic group, every good tradition and every worthwhile
institution should join hands to make this society a better place to live in…. the first step
towards making Akshaya a responsible Corporate Citizen is in the formation of

49
Akshaya Cares.

Akshaya Accolades

Trailblazer of Tamil Nadu from Bennett & Coleman

Winner of CNBC/CRISIL Award for Best Legal Systems in India for three years in a row
– 2007, 2008 & 2009

Outstanding Builder Award 2007 from Builder's Association of India

Integrated ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007 Management System

certified and CRISIL DA3+ rated builder

CNBC/CRISIL Award for "Best Residential Property" 2009 in South India.

50
Akshaya Strengths

15th year of operation

corporate Governance

Track record of delivering 135 projects ahead of time

Clear titles of properties

Commencing projects only after receipt of approvals from all statutory bodies

strict adherence to norms and regulations

Transparency in transactions and documentations

Detailed area statement conveying carpet-area ,built-up area ,common area and
amenities area

Timely delivery of projects

Completion certificate received for all projects

Dedicated after-sales customer care team

Certifications

ISO 9001:2000 certification for Quality Management Systems received in 2004

CRISIL DA3 rating received in April 2006

ISO 14001:2004 certification for Environment Management Systems received in

February 2007

CRISIL DA3 rating upgraded to CRISIL DA3+ rating in December 2008

51
OHSAS 18001:2007 certification for Occupational Health and Safety received in
February 2009

INTEGRATED ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007 MANAGEMENT

SYSTEM certification received in October 2009

Our Constant endeavor is to surpass our own benchmarks. The long list of coveted
certifications and accolades we’ve received is a proud reaffirmation that ‘The search for
better never ends at Akshaya’ .

Empowering the Consumers

"Over the years, interaction with the customers revealed that lot of ambiguities persist
among home seekers pertaining to rights of ownership, maintenance charges,
documentation modalities etc. Also lack of in-depth insight into rules and regulations of
civic bodies and other relevant authorities have proved detrimental for some. And we
found a latent need for a forum or platform to empower all home aspirants about the
finer details essential while buying a home"- quotes Mr.Chitty Babu.

Thus was born Akshaya's Home Facts, an initiative to enlighten all home seekers about

52
his / her rights regarding various aspects that has to be understood before buying an
apartment. Akshaya has been conducting workshop on Home Facts for the last 5 years
and the initiative is gaining momentum with every passing day.

53
 ← CHAPTER III
←
← DATA ANALYSIS
←
← 1. How long has you worked for Akshaya homes (p) ltd.?
← Less than one year 
← One year to less than two years 
← Two years to less than five years 
← Five years to less than ten years 
← Ten years or more 

54
 ←
←
←
←
Count

2
4
6
8
Analysis: -

1
8

Less than one year

3
One year to Less than two year
7

Question 1
Two year to less than five year

55
3

Five year to less than ten year

9

Ten year or more

Bars show counts
←

56
← S ← Work with AKSHAYA ← Valu ← Perc
r.no e entage
← 1 ← Less than one year ← 8 ← 26.67
%
← 2 ← One year to less than two year ← 3 ← 10.00
%
← 3 ← Two year to less than five year ← 7 ← 23.33
%
← 4 ← Five year to less than ten year ← 3 ← 10.00
%
← 5 ← Ten year or more ← 9 ← 30.00
%
← ← Total ← 30 ← 100
%

← COMMENT: - 30% employees are working more than ten year with AKSYAHA,
26.67% working from less than one year , 23.33% working from more than two year,
10% are working from one year and 10% employees are working from more than five
year with this company.
←
←
←
←
←
←

57
← 2. Overall, how satisfied are you with Akshaya homes (p) ltd. as an
Employee?
← (a) Very Satisfied (b) Satisfied
← (c) Neither Satisfied nor dissatisfied
← (d) Dissatisfied (e) Very Dissatisfied
←
←
← Analysis: -

58
←

17

Bars show counts

15 13

10
Count

0
Very satisfied Satisfied

Question 2

59
← ← Satisfaction Level ← Valu ← Percenta
S.no e ge
← ← Very Satisfied ← 13 ← 43.33%
1
← ← Satisfied ← 17 ← 56.67%
2
← ← Neither Satisfied nor dissatisfied ← 0 ←
3
← ← Dissatisfied ← 0 ←
4
← ← Very dissatisfied ← 0 ←
5

60
← ← TOTAL ← 30 ← 100%

61
←
←
←
← COMMENT: - 56.67% employees of the company are satisfied with this company
as an employee 43.33% employees are very satisfied. Nobody is dissatisfied.
←
←
←
←

← 3. How satisfied are you that you understand the long-term strategy of
Akshaya homes (p) ltd.?
← (a) Very Satisfied (b) Satisfied
← (c) Neither Satisfied nor dissatisfied
← (d) Dissatisfied (e) Very Dissatisfied
← Analysis: -
←

62
←

17

Bars show counts

15

12

10
Count

1 1

0
Satisfied
Very satisfied Neither satisfied nor dissatisfied
Question 3

63
← ← Satisfaction Level ← Valu ← Percenta
S.no e ge
← ← Very Satisfied ← 12 ← 40.00%
1
← ← Satisfied ← 17 ← 56.67%
2
← ← Neither Satisfied nor dissatisfied ← 1 ← 3.33%
3
← ← Dissatisfied ← 0 ←
4
← ← Very dissatisfied ← 0 ←
5

64
← ← TOTAL ← 30 ← 100%

← COMMENT: - Most of the employees (56.67%) are satisfied that they understand
the long term strategy of AKSYAHA, some of them (40%) very satisfied and very less
no (3.33%) of employee is neither satisfied nor dissatisfied.
←
←
←
←

←
←
← 4. Do you understand what Company Akshaya homes (p) ltd. as a
Company, is trying to achieve?
← (a) Yes (b) No
← Analysis:-
←

65
←

29
30
Bars show counts

20
Count

10

1 1

0
Yes No
Question 4

66
← ← Understanding Level ← Valu ← Percenta
S.no e ge
← ← Yes ← 29 ← 96.67%
1
← ← No ← 1 ← 3.33%
2

67
← ← TOTAL ← 30 ← 100%

68
← COMMENT: - Majority of the employees (96.67%) of the company understand
what is company’s objective & goal, less no of employee (3.33%) don’t understand
what company AKSHAYA HOMES (P) LTD. As a company is trying to achieve.
←

←
←
←
←
←
←
←

← 5. Do your work gives you a feeling of personal accomplishment?

← (a) Yes (b) No
←
← Analysis: -

69
←

25

Bars show counts

25

20

15
Count

10

Yes No
Question 5

←
←
←
←

70
← ← ← Valu ← Percenta
S.no e ge
← ← Yes ← 25 ← 83.33%
1
← ← No ← 05 ← 16.67%
2

71
← ← TOTAL ← 30 ← 100%

72
← COMMENT:- Most of the employee’s (83.33%) work give them the feeling of
personal accomplishment , some of them (16.67%) don’t feel personal accomplishment
from their work.
←
←
←
←
←
←
←

←
←
← 6. Do you receive any appropriate recognition for your contributions?
← (a) Yes (b) No
←
← Analysis: -
←

73
←

25

Bars show counts

25

20

15
Count

10

Yes No
Question 6

←
←
←
←

74
← ← ← Valu ← Percenta
S.no e ge
← ← Yes ← 25 ← 83.33%
1
← ← No ← 5 ← 16.67%
2

75
← ← TOTAL ← 30 ← 100%

76
← COMMENT: - Majority of the employees (83.33%) receive appropriate
recognition for their contribution, some of them (16.67%) did not receive any appropriate
recognition.
←
←

←
←
←

← 7. How much confidence you have in the leadership of Akshaya homes (p)
ltd.?
←
(a) More than Enough (b) Enough (c)less then enough

77
Analysis:

19

Bars show counts

15

10
Count

10

1 1

0
Enough
More than enough Less than enough

Question 7

←
←

78
← ← ← Valu ← Percenta
S.no e ge
← ← More than enough ← 19 ← 63.34%
1
← ← Enough ← 10 ← 30.33%
2
← ← Less than enough ← 1 ← 3.33%
3

79
← ← TOTAL ← 30 ← 100%

80
← COMMENTS:- Majority of the Employees (63.34) of the company have more
than enough & some of them (30.33%) enough confidence in the leadership of this
company, very less no of employee (3.33%) has less than enough confidence in the
leadership of AKSYAHA.
←
←
←
←
←

←
←
←
←
←
←
←
← 8. Your role at Akshaya homes (p) ltd (a) Do you have enough authority
to
← Make decisions you need to make?
←
← (a) Yes (b) No
81
←
← Analysis: -
←

25

Bars show counts

25

20

15
Count

10

Yes No
Question 8 a

82
← ← ← Valu ← Percenta
S.no e ge
← ← Yes ← 25 ← 83.33%
1
← ← No ← 05 ← 16.67%
2

83
← ← TOTAL ← 30 ← 100%

84
← COMENTS: - In AKSHAYA HOMES (P) LTDmajority of the employees (83.33%)
have enough authority to make decisions what they need to make, some of them
(16.67%) don’t have enough authority .
←
←
←
←
←

←
←
←
←
←
←
←
← (b) How satisfied are you with the type of work that you do?
←
← (a) Very Satisfied (b) Satisfied
← (c) Neither Satisfied nor dissatisfied
85
← (d) Dissatisfied (e) Very Dissatisfied
←
← Analysis:-

15

14 Bars show counts

15

10
Count

1 1

0
Satisfied
Very satisfied Neither satisfied nor satisfied
Question 8 b

86
← ← Satisfaction Level ← Valu ← Percenta
S.no e ge
← ← Very Satisfied ← 14 ← 46.67%
1
← ← Satisfied ← 15 ← 50.00%
2
← ← Neither Satisfied nor dissatisfied ← 1 ← 3.33%
3
← ← Dissatisfied ← 0 ←
4
← ← Very dissatisfied ← 0 ←
5

87
← ← TOTAL ← 30 ← 100%

88
← COMMENT:- Majority of the employees (50.00%) are satisfied with their work
what they do, some of them (46.67%) are very satisfied and very less no of employee
(3.33%) is neither satisfied nor dissatisfied.
←
←

←
←
←
←
←
←
←
← 9. Did Akshaya homes (p) ltd. Provide as much initial training as you needed?
←
← (a) Yes (b) No

←
← Analysis: -

89
←

19

Bars show counts

15

11
Count

10

0
Yes No
Question 9

90
← ← ← Valu ← Percenta
S.no e ge
← ← Yes ← 19 ← 63.33%
1
← ← No ← 11 ← 36.67%
2

91
← ← TOTAL ← 30 ← 100%

92
←
← COMMENTS: - Majority of the employees (63.33%) said that AKSHAYA HOMES
(P) LTD provided initial training to as they needed.
←
←
←
←
← 10. Pay and Benefits
← (a) Is your salary fair for your responsibilities?
←
← (a) Yes (b) No

←
← Analysis:

Bars show counts

Bar
20

15
Count

10

0
yes No
Question 10

93
94
← ← ← Valu ← Percenta
S.no e ge
← ← Yes ← 22 ← 73.33%
1
← ← No ← 08 ← 26.67%
2

95
← ← TOTAL ← 30 ← 100%

96
←
←
←
←
← COMMENT: - Majority of the employee’s (73.33%) salary is fair for their
responsibilities but some of the employee’s (26.67%) salary is not fair for their
responsibilities.
←
←
←
←
←
←
←
←

CHAPTER IV

← QUESTIONNAIRE
←
97
 Akshaya homes (p) ltd. Employee Satisfaction Survey
←
←
← Good morning, I’m BALA KRISHNAN RR of sathyabama university doing a
survey on employee’s satisfaction. It’s a project of my end semester.
←
← Name ………………………………………………

←
← Age….
← 21 to 34 
← 35 to 44 
← 45 to 54 
← 55 or older 
←
← Sex….
← Male 
← Female 
←
← Signature………………………..
←
←
← 1. How long has you worked for Akshaya homes (p) ltd.?
← Less than one year 
← One year to less than two years 
← Two years to less than five years 
← Five years to less than ten years 
← Ten years or more 

← 2. Overall, how satisfied are you with Akshaya homes (p) ltd. as an Employee?
← (a) Very Satisfied
← (b) Satisfied
← (c) Neither Satisfied nor dissatisfied
← (d) Dissatisfied
← (e) Very Dissatisfied
←
←
←
←

98
← 3. How satisfied are you that you understand the long-term strategy of Akshaya
homes (p) ltd.?
← (a) Very Satisfied
← (b) Satisfied
← (c) Neither Satisfied nor dissatisfied
← (d) Dissatisfied
← (e) Very Dissatisfied
←
←
←
← 4. Do you understand what Company Akshaya homes (p) ltd. as a Company,
is trying to achieve?
← (a) Yes
← (b) No
←
←
←
← 5. Do your work gives you a feeling of personal
← Accomplishment?
← (a) Yes
← (b) No

←
← 6. Do you receive any appropriate recognition for your contributions?
← (a) Yes
← (b) No
←
←
← 7. How much confidence you have in the leadership of Akshaya homes (p)
ltd.?
← (a) More than Enough
← (b) Enough
← (c) Less than Enough
←
←
← 8. Your role at Akshaya homes (p) ltd
← (a) Do you have enough authority to make decisions you need
← to Make?
← (a) Yes
← (b) No

99
← (b) How satisfied are you with the type of work that you do?
← (a) Very Satisfied
← (b) Satisfied
← (c) Neither Satisfied nor dissatisfied
← (d) Dissatisfied
← (e) Very Dissatisfied

← 9. Did Akshaya homes (p) ltd. Provide as much initial training as you needed?
← (a) Yes
← (b) No

←
←
← 10. Pay and Benefits
← (a) Is your salary fair for your responsibilities?
← (a) Yes
← (b) No
←
←
←
← (b) Are there any benefits you would like added to Akshaya homes (p) ltd
benefits package?
←
← Yes  What would you like added?
← ______________________________________________________
← No 

100
 CHAPTER V

FINDINGS, SUGGESTION & CONCLUSION

FINDINGS
 Everyone is aware about the overall strategies implemented by the
company.

 Majority of them are agreed that the employees understand company is

trying to achieve for their work done their organization.

 Nearly 72% of employees agreed that Support and Teamwork from other
areas within the company.

 More than 62% of employees are strongly agreed that overall I am very
satisfied with my job and 32% of employees agreed that overall I am very
satisfied with my job at the company Akshaya Homes .

 Most of the respondents have been clearly responsible for our jobs
defines their company.

 Nearly half of the respondents agreed that company managers

encourages high achievement by reducing the fear of failure that job
satisfaction and recognition.

 Most of them takes responsibility for the attitudes and good relationship
with in our department.

 Majority of them clearly communicates for that jobs done their employees
satisfaction.

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 Most of the employees to do their work, the superior people have provides
with continuous feedback to help for achieve their goals.

 Majority of the employees are work within our department they have good
cooperation’s of their satisfied by the organization.

 Nearly 52% of employees are good at aware of organization and structure

and then others are adequate of the organization and structures.

 Most of them regularly attend by the every management and holding

meetings they have know about the work schedule and satisfaction of their
jobs.

 More than 50% of employees are good at my ideas/suggestion regarding

things at work at their satisfied for the company.

 More than 44% of employees are good at to express a critical opinion

about work related issues to said that superiors determined by the
employees satisfaction.

103

 Nearly 72% of employees are good at working practices, 6% of employees

are adequate at working practices.

 Most of them aware of the facilities and morale of the company. They
have work done their satisfied for our jobs specification.

 Nearly % of employees are strongly agree at the opportunity to learn new

skills in my company, and 44% of employees are agree at the opportunity
to learn new skills in my company, and working ability increased to the
satisfaction of employees.

 Nearly 36% of employees are agreeing at the necessary information that I

need to complete my job, the satisfaction their works.

102
  Only half of the respondents are strongly agree with the present job.

 More than 84% of employees are agree at my company needs to offer

more training opportunities get more knowledge of their jobs specification.

 Most of them aware about the promotion opportunities implemented by the

company.

 Nearly half of the respondents are strongly agree with the co-workers and
superiors to get my job done their satisfy.

 More than half of the respondents got equal response to the superior and
employees of the organization.

 12% of employees are agree at frequently feel stress in my job, 14% of

employees are no opinion at frequently feel stress in my job.

 More than half of the respondents are satisfied with the training activities
and working skills to ability of the employees satisfaction.

 Nearly half of the respondents are satisfied with the salary given to the
organization.

SUGGESTIONS

Akshaya Homes management fulfills the needs and wants of the

employees and

provides a standard quality of life to all employees. But there are some
places

where the company should have to make a few rectifications.

 The repair and maintenance work of the houses which are provided to the
Akshaya Homes.

103
 The health care facility could be more standardized.
 The Akshaya Homes should improve the canteen facilities.
 The company should implement the new technology machineries.
 The training and development program is not good at Akshaya Homes;
the company should provide more training program facilities for
interested employees.
 Akshaya Homes could provide better quality of life for the employees.

 The firm was invested more in fixed asset; rather diversification of

investment will bring more profile to the firm.

 The debtor turnover ratio is good but still by taking effective steps for
collecting the debtors will reduce the bad debts of the firm.

 The proper utilization of raw material, finished and other non-finished will
reduce the inventory cost.

104
←
 Facilities: -
← - Schooling for children
← - Medical facility
←
 Technical training.

 Salary should be increase

 Company should provide some money and time to spend Socially.

 Company should have some tie-up with some good school of NCR for education
of children.

 Company should arrange one trip in a year for enjoyment of employees.

←
←
← AREAS TO IMPROVING

 Medical Facility should be available in the company area.

 Schooling facility for the employee’s children.

 Time to time Training should be provided by the company.

 Compensation
← - Salary
← - Benefits
←
 Opportunities for professional development

 Recognition

105
 CONCLUSION

The study on employee’s satisfaction at Akshaya Homes Co.Ltd is cased

out with full co-operation of the employees and management. The employees are
very much satisfied, who are working for Akshaya Homes . All the employees are
motivated and work together to achieve company’s goal. As far as possible with
in the given limits the study is completed with the satisfaction of many peoples.
The data collected are analyzed and the results put up. It is assured that the
company may got high boosted moral in the organization provided some of the
suggestions made in the report in carried out.

106