It¶s not uncommon for private company owners and CEOs to overlook the
potential of a fully integrated IT strategy. In fact, in a Deloitte survey of
private company leaders, 37% of respondents said increasing sales volume
was key, while only 3% said better use of their IT systems would have the
most impact on increasing the value of their business. The survey also found
a performance gap between strategy and execution. For example, while 59%
of those surveyed said they could make better use of technology, only 42%
said they were able to do so.
To close the performance gap, Mansfield says private company owners and
managers have to understand why a particular IT system was chosen in the
first place. Information technology is often selected to tackle a specific
problem, such as Y2K or inventory management, but is rarely deployed
across the entire company. ³There is usually a lot more that companies can
do with the IT they already have,´ says Mansfield. ³It often comes down to
education and implementation.´