#RNchat

Healthcare Hashtag Twitter Transcript

From: Thu Jan 27 18:00:00 PST 2011
To: Thu Jan 27 19:10:00 PST 2011

Learn more about #RNchat at The Healthcare Hashtag Project

RNchat We’ve added options on #RNchat blog for Topic Suggestions. We also have a Newletter for
updates, transcripts & more. http://RNchat.org
Thu Jan 27 18:01:12 PST 2011

PhilBaumann Live now is #RNchat - nobody home yet - be first :)

Thu Jan 27 18:04:29 PST 2011

RNchat Crickets on #RNchat - Heloooo, anybody here??

Thu Jan 27 18:05:37 PST 2011

westr Bob West, PhD, molecular biologist, MedEd 2.0, lurking for experience and exposure to new ideas,
concepts, and tweeple #RNchat
Thu Jan 27 18:06:13 PST 2011

westr Heh, good one Phil... RT @RNchat: Crickets on #RNchat - Heloooo, anybody here??
Thu Jan 27 18:07:15 PST 2011

chemosabe Hey phil doing the naughty participating mid meeting #RNchat
Thu Jan 27 18:07:37 PST 2011

s_eller @chemosabe , @westr, @philbaumann - good evening gents #rnchat

Thu Jan 27 18:08:50 PST 2011

DonnaPetko Hi everyone, Donna, case manager in home health, MSN/FNP student, from Chicago. #rnchat
Thu Jan 27 18:09:22 PST 2011

s_eller @DonnaPetko - Hello Donna - nice to see the midwest contingent represented well :) #rnchat
Thu Jan 27 18:10:06 PST 2011

RNchat @DonnaPetko Hi Donna - welcome. #RNchat

Thu Jan 27 18:10:17 PST 2011

westr Great seeing you Susan RT @s_eller: @chemosabe , @westr, @philbaumann - good evening
gents #rnchat
Thu Jan 27 18:10:41 PST 2011
RNchat T1 Part 1 of 2: Patients on Twitter Chats: Last Tues on #MDchat we had 2 women w/ALZ tell their
stories. See http://MDchat.org #RNchat ...
Thu Jan 27 18:11:45 PST 2011

RNchat T1 Part 2 of 2: If #RNchat did one of these kinds of chats, what conditions would be of interest to
you?
Thu Jan 27 18:12:43 PST 2011

DonnaPetko Good evening @RNchat @westr @s_eller @chemosabe @westr @PhilBaumann having some
technical difficulties over here and multitasking. #rnchat
Thu Jan 27 18:13:06 PST 2011

Ashleigh_RN Ashleigh from Toronto here- oncology nursing educator- moving between a couple chats tonight
but will try to keep up! #rnchat
Thu Jan 27 18:13:47 PST 2011

DonnaPetko Hi Ashleigh_RN :) #rnchat

Thu Jan 27 18:14:31 PST 2011

westr Conditions specifically? #RNchat

Thu Jan 27 18:14:32 PST 2011

RNchat @Ashleigh_RN Welcome #RNchat

Thu Jan 27 18:15:03 PST 2011

SarahBethRN Good topic on #RNchat tonight!

Thu Jan 27 18:15:21 PST 2011

s_eller @Ashleigh_RN - Hello - welcome #rnchat

Thu Jan 27 18:15:32 PST 2011

DonnaPetko Good evening InfusionNurse sarahbethrn #rnchat

Thu Jan 27 18:16:28 PST 2011

thebusynurse T1: I think it might be interesting to hear about the lived experiences of those dealing with mental
health issues. #RNchat
Thu Jan 27 18:16:31 PST 2011

s_eller The most compelling part of that chat was the personal stories - #rnchat
Thu Jan 27 18:17:32 PST 2011

RNchat @thebusynurse I agree. Would there be specific Dx that we may need to be more cautious about?
Say, PTSD? If so, how to handle? #RNchat
Thu Jan 27 18:17:47 PST 2011

westr T1 RA, MS, Lupus, etc? #rnchat autoimmune are interesting

Thu Jan 27 18:18:06 PST 2011
InfusionNurse @DonnaPetko Hi Donna..good to see you here! #RNchat
Thu Jan 27 18:18:16 PST 2011

DonnaPetko Agree RT @s_eller: The most compelling part of that chat was the personal stories - #rnchat
Thu Jan 27 18:18:47 PST 2011

thebusynurse T1: no specific Dx comes to mind. Kind of interested in how they navigate the health care systems
& issues that arise. #RNchat
Thu Jan 27 18:18:56 PST 2011

InfusionNurse esp. experience w/ tx..RT @westr: T1 RA, MS, Lupus, etc? #rnchat autoimmune are interesting
#RNchat
Thu Jan 27 18:19:39 PST 2011

thebusynurse @westr Lupus would be a good one to hear more about! #RNchat
Thu Jan 27 18:20:02 PST 2011

s_eller @westr - I like your suggestions. Was also thinking of: sickle cell, obesity, fibromyalgia, migraines
or chronic pain issues #rnchat
Thu Jan 27 18:20:37 PST 2011

s_eller Something that tells us how the patient feels navigating through the system - insights and tips for
providers. #rnchat
Thu Jan 27 18:21:15 PST 2011

RNchat @joshgriffin Hi, Josh & welcome. Thank you for the offer. PTSD definitely needs more attention.
Would be glad to discuss! #RNchat
Thu Jan 27 18:21:44 PST 2011

westr I wud VOLUNTEER 4 chronic pain chat! RT @s_eller: sickle cell, obesity, fibromyalgia, migraines
or chronic pain issues #rnchat
Thu Jan 27 18:22:07 PST 2011

Ashleigh_RN Hi back- it has been a while :) @rnchat @DonnaPetko #rnchat

Thu Jan 27 18:22:54 PST 2011

RNchat @holisticnurses Hiya! #RNchat

Thu Jan 27 18:23:04 PST 2011

DonnaPetko Could definitely increase quality of care RT @s_eller: Something that tells us how the patient feels
navigating through the system #rnchat
Thu Jan 27 18:23:25 PST 2011

thebusynurse @RNchat anything that helps us to have a better understanding of their health issues, and how we
can better provide care to them. #RNchat
Thu Jan 27 18:23:43 PST 2011

chemosabe Sorry tweetdeck for iPhone noy working for me. Need to concentrate on meeting catcha l8r #rnchat
Thu Jan 27 18:24:12 PST 2011
westr @s_eller also like the fibromyalgia suggestion #RNchat
Thu Jan 27 18:24:35 PST 2011

SarahBethRN T1 Just a thought, patients waiting for life saving transplants? And/or terminal diseases #RNchat
Thu Jan 27 18:24:46 PST 2011

s_eller @chemosabe - see in the twittersphere #rnchat

Thu Jan 27 18:24:51 PST 2011

westr YES! RT @s_eller: Something that tells us how the patient feels navigating through the system -
insights and tips for providers. #rnchat
Thu Jan 27 18:25:21 PST 2011

Ashleigh_RN T1 using this medium to talk to #cancer patients re: their experience might be a great means for
psychosocial support #rnchat
Thu Jan 27 18:25:36 PST 2011

s_eller @sarahbethrn - I also like that idea -transplant patients would be a great population to learn more
about as well #rnchat
Thu Jan 27 18:26:18 PST 2011

DonnaPetko Hi there @holisticnurses joshgriffin #rnchat

Thu Jan 27 18:26:35 PST 2011

westr My kind of nurse! #RNchat

Thu Jan 27 18:27:47 PST 2011

s_eller @rawarrior - Exactly - anything that gives us better patient perspectives can hopefully improve the
experience for pt & provider #rnchat
Thu Jan 27 18:28:06 PST 2011

Ashleigh_RN Interesting, was approached by a group of transplant RNs 2day asking re: means 4 pts 2 talk via
social media! s_eller @sarahbethrn #rnchat
Thu Jan 27 18:28:50 PST 2011

westr Sure! RT @SarahBethRN: T1 Just a thought, patients waiting for life saving transplants? And/or
terminal diseases #RNchat
Thu Jan 27 18:28:53 PST 2011

renee_berry --> lurking, great T1, I love hearing from any & all kinds of patients. I think each person has a story
#rnchat
Thu Jan 27 18:28:54 PST 2011

Ashleigh_RN transplant seems to be a big one- is there any forum currently out there to support this group via
social media? #rnchat
Thu Jan 27 18:30:12 PST 2011
DonnaPetko Good evening @rawarrior Agree, better care can be provided through knowledge, insights,
perspectives #rnchat
Thu Jan 27 18:30:17 PST 2011

renee_berry I think there are many aspects to a patient experience beyond their condition & would be
interested in hearing from fam advocates #rnchat
Thu Jan 27 18:30:27 PST 2011

RNchat @s_eller Well @renee_berry is officially no longer "lurking". ;) #RNchat

Thu Jan 27 18:31:46 PST 2011

westr Good point! RT @Ashleigh_RN: T1 using this 4 #cancer patients re: their experience might be a
great means for psychosocial support #rnchat
Thu Jan 27 18:32:14 PST 2011

s_eller @renee_berry - Great suggestion about hearing experiences from family advocates as well - this
> importance as pt gets sicker #rnchat
Thu Jan 27 18:33:04 PST 2011

thebusynurse @Ashleigh_RN I just googled & found transplantbuddies.org. It looks like a peer support forum.
Might be worth checking out. #RNchat
Thu Jan 27 18:34:34 PST 2011

renee_berry @s_eller yes, I think health advocates can be helpful in most areas of health to have another set
of ears #rnchat
Thu Jan 27 18:34:53 PST 2011

s_eller @thebusynurse @Ashleigh_RN - nice use of google Andi #rnchat

Thu Jan 27 18:36:32 PST 2011

chemosabe Thanx Renee and sue had same thoughts on carers as much or more so than patients. #rnchat
Thu Jan 27 18:36:32 PST 2011

thebusynurse @s_eller thanks! I have no idea how we ever functioned pre-google! #RNchat
Thu Jan 27 18:37:12 PST 2011

RNchat T2 Repersonalizing Medicine: We have Patient-ized people. How do we rescue personhood from
clinical mechanics/routines? #RNchat
Thu Jan 27 18:37:22 PST 2011

s_eller T2 - well part of repersonalizing is in listening to the stories as mentioned in T1 ;) #rnchat

Thu Jan 27 18:38:30 PST 2011

DonnaPetko Agree RT @s_eller: T2 - well part of repersonalizing is in listening to the stories as mentioned in
T1 ;) #rnchat
Thu Jan 27 18:39:38 PST 2011
NurseTeeny T2 I also think we should pay closer attention to the whole person when collaborating
with/reporting to each other #RNchat
Thu Jan 27 18:40:49 PST 2011

renee_berry @rnchat T2 we could start w/refraining from using language about patients being consumers
#rnchat
Thu Jan 27 18:41:17 PST 2011

NurseTeeny T2 Take note of psychosocial issues, family dynamics, the stories, etc rather than dismissing
these things as irrelevant #RNchat
Thu Jan 27 18:41:41 PST 2011

JoshGriffin T2: This is one of the main points of the End of Life scenario I assist with at the University of
Windsor with 4th yr Student Nurses #RNChat
Thu Jan 27 18:41:48 PST 2011

renee_berry T2 Think it really helps when healthcare staff take a sec to introduce themselves to pt/fam & say
their role in care #rnchat
Thu Jan 27 18:42:27 PST 2011

InfusionNurse LOL...RT @chemosabe: T2 Im still good w/ person in bed # and w/ that dz myself... Jk #RNchat
Thu Jan 27 18:42:40 PST 2011

SarahBethRN @RNchat AFK??? This exists? #RNchat

Thu Jan 27 18:42:41 PST 2011

DonnaPetko T2 individualized approach, taking time out, sharing, caring for the human spirit, holistic approach,
including family #rnchat
Thu Jan 27 18:43:27 PST 2011

thebusynurse T2: maybe remind ourselves that what may be routine/common for us to see & do, is not so for
the patient experiencing it. #RNchat
Thu Jan 27 18:43:31 PST 2011

danasaur82 #RNchat T2 Have pt direct care goals/needs for the shift. Try work fit into their day.
Thu Jan 27 18:43:50 PST 2011

chemosabe @renee_berry interesting Renee y so? #rnchat

Thu Jan 27 18:44:04 PST 2011

rawarrior @rnchat Dont care very much what we are called personally if we are spoken to w/ kindness. And
give a chance to respond. #RNchat T-2
Thu Jan 27 18:44:35 PST 2011

renee_berry @rnchat fascinating perspective, I tend to think of everyone as a patient #rnchat

Thu Jan 27 18:44:58 PST 2011

danasaur82 @rnchat @renee_berry Great start. They have names! #rnchat

Thu Jan 27 18:45:09 PST 2011
RNchat @rawarrior I agree - but those two women asked that specifically. My opinion? Just use names &
proceed from there. #RNchat
Thu Jan 27 18:45:29 PST 2011

NurseTeeny My nursing school preferred the term "clients". Their argument was that "patient" implied passive
receipt of services. #RNchat
Thu Jan 27 18:45:29 PST 2011

renee_berry & also understand that while experiencing serious illness, that I would just want to be a person,
not defined by my illness #rnchat
Thu Jan 27 18:45:31 PST 2011

SarahBethRN Interesting @NurseTeeny: My nursing school preferred the term clients,argument was that patient
implied passive receipt of services. #RNchat
Thu Jan 27 18:47:37 PST 2011

westr Haha. Like-> RT @renee_berry: @rnchat T2 we could start w/refraining from using language
about patients being consumers #rnchat
Thu Jan 27 18:49:04 PST 2011

renee_berry @rnchat @rawarrior yes & look people in the eye rather than staring @ charts, always ask abt
understanding, embrace shared decisions #rnchat
Thu Jan 27 18:49:14 PST 2011

renee_berry T2 I think terms become less important when people are treated like people #rnchat
Thu Jan 27 18:50:02 PST 2011

InfusionNurse LOL RT @chemosabe: T2 dont mean to b flip but some of this sounds like ur restaurants w/ "hi
my name is candi and Ill b ur server" #RNchat
Thu Jan 27 18:51:35 PST 2011

renee_berry @rnchat: @rawarrior agree - compassion & language are really important #rnchat
Thu Jan 27 18:51:50 PST 2011

danasaur82 @westr @nurseteeny Yes! Often SO relevant in the pt having positive outcomes. Brings back the
holistic view of the person. #RNchat
Thu Jan 27 18:51:51 PST 2011

DonnaPetko T2 showing genuine interest, respect, advocating for pt #rnchat

Thu Jan 27 18:52:14 PST 2011

s_eller @rnchat T2 - My hill to die on for this one is definitely going to be shared decsion making #rnchat
Thu Jan 27 18:52:36 PST 2011

renee_berry T2.2 Understanding that there is more to hope, more to life, than medical care & treatments
#rnchat
Thu Jan 27 18:53:38 PST 2011
DonnaPetko QOL RT @joshgriffin: RT @renee_berry: T2.2 Understanding that there is more to hope, more to
life, than medical care & treatments #rnchat
Thu Jan 27 18:54:51 PST 2011

NurseTeeny I have to say, community health nursing has a lot to offer in teaching how to provide person-
centered care :-) #RNchat
Thu Jan 27 18:55:27 PST 2011

thebusynurse T2: cultural or spiritual considerations should be addressed to personalize care, especially when
they differ from our own. #RNchat
Thu Jan 27 18:55:34 PST 2011

thebusynurse T2: not that anyone is defined by their culture or religion, but it can be a big part of their life views
& effect health. #RNchat
Thu Jan 27 18:56:50 PST 2011

danasaur82 T2 Ask what brings meaning to their life. Can it be included in care somehow? Music, art, family
etc. #RNchat
Thu Jan 27 18:56:52 PST 2011

renee_berry I think the best way to embrace individualized care is to ask each person, embrace their goals of
care, support the whole person #rnchat
Thu Jan 27 18:56:57 PST 2011

JoshGriffin @thebusynurse I agree. Is very important to learn those differences if you can. Were u in 1 of
groups we talked about that last yr? #RNChat
Thu Jan 27 18:57:00 PST 2011

RNchat @asthehosptuRNs Hi, Lisa - good 2cu. Yes, it all boils down to basic communications. Also,
creating environment that facilitates. #RNchat
Thu Jan 27 18:58:25 PST 2011

JoshGriffin @thebusynurse I absolutely understand the blur :-) #RNChat

Thu Jan 27 18:59:02 PST 2011

DonnaPetko making a connection RT @rnchat: T2 OK, lets take a deeper look at re-personalizing care. Names
are important, but what else? #rnchat
Thu Jan 27 19:00:50 PST 2011

RNchat @Ashleigh_RN OK. Take care, Ashleigh! Cheers #RNchat

Thu Jan 27 19:01:42 PST 2011

danasaur82 T2 Looks like we all want to treat pt as individuals. Ask them for feedback about care we provide.
#RNchat
Thu Jan 27 19:01:51 PST 2011

renee_berry have a great night, thanks! RT @rnchat: @Ashleigh_RN OK. Take care, Ashleigh! Cheers #rnchat
Thu Jan 27 19:02:29 PST 2011
DonnaPetko agree RT @NurseTeeny: I have to say,community health nursing has a lot to offer in teaching
how to provide person-centered care :-) #rnchat
Thu Jan 27 19:02:29 PST 2011

InfusionNurse Good night all. Thanks Phil! #RNchat

Thu Jan 27 19:02:54 PST 2011

JoshGriffin @Ashleigh_RN Glad you were able to participate. You work with an awesome group! #RNChat
Thu Jan 27 19:03:56 PST 2011

thebusynurse @Ashleigh_RN good night! #RNchat

Thu Jan 27 19:04:37 PST 2011

DonnaPetko Good night everyone and thanks Phil! #RNchat Will need to attend more of these. ;-) #rnchat
Thu Jan 27 19:05:16 PST 2011

renee_berry @rnchat nice closer! #rnchat

Thu Jan 27 19:05:24 PST 2011

JoshGriffin 01/02/03 My lucky number :-) #RNChat

Thu Jan 27 19:05:55 PST 2011

thebusynurse Thanks for another interesting discussion. Hope to see you next week. #RNchat
Thu Jan 27 19:06:45 PST 2011

RNchat @rawarrior Ab...so...loooot...lee! And congrats on #mccsm advisory board appointment! #RNchat
Cheers!
Thu Jan 27 19:06:47 PST 2011

renee_berry Becoming a #hospice volunteer changed the way I look at all medicine, filters everything I read &
see, cheers to personalizing care! #rnchat
Thu Jan 27 19:06:52 PST 2011

chemosabe T2.2 personal practice and role modeling is 2 b focussed on the pt. I know I am successful as my
wonderful pts tell me #RNchat
Thu Jan 27 19:07:42 PST 2011

RNchat @DonnaPetko @thebusynurse @joshgriffin @renee_berry Thank you for your contributions
tonight! Cheers! #RNchat
Thu Jan 27 19:08:06 PST 2011

RNconsult Yes !!! words can influence treatment . Is anyone familiar with the Studer Group and patient
satisfaction Scores. Scripts are used #RNchat
Thu Jan 27 19:08:06 PST 2011

danasaur82 Thanks for the shared ideas. Until next time! #RNchat
Thu Jan 27 19:08:37 PST 2011
RNchat OK, THANK YOU everybody! Transcript will be up soon. We now have a Newsletter & Topic Suggestions -
visit http://RNchat.org #RNchat
Thu Jan 27 19:09:14 PST 2011