PROFESSIONAL EXPERIENCE
SEMAPHORE MOBILE – Dallas, TX
Director, Software Development (2010 to Present)
Lead software development and project portfolio for innovative, custom applications for iPhone, Blackberry,
Android, and Palm Mobile devices using object-oriented and user-centered design.
Define market and technical strategy to promote future growth, internal process improvements, and revenue
expansion. Serve as chief software architect for all mobile and server projects. Communicate directly with clients to
determine requirements, scope, and design applications; prepare detailed work estimates and product backlogs for
project proposals. Recruit, manage, and coach 15-member development team and ensure efficient prioritization of
development tasks; coordinate with project managers and adapt to meet evolving needs and challenges. Evaluate
third-party software and technology for integration in client applications. Selected Contributions:
♦ Spearheaded continuous process improvement and boosted development productivity by ~10% per
iteration; implemented Agile / Scrum methodologies, test-driven development, Lean project planning, user
story-based project estimation and product design, and dedicated QA process and team.
♦ Successfully reclaimed and completed three "run away" projects.
♦ Increased project award ratio from 3:10 to 4:10 through enhanced pre-sales design support.
♦ Fostered collaborative relationships with colleagues, clients, and team members to facilitate communication
and increase overall project success.
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BRENDTEN EICKSTAEDT • Page 2
Facilitated relationship and negotiated technology needs with corporate IS division to successfully overcome issues
and ensure strategic alignment. Led 6-member team of analysts, developers, and project manager, including
recruitment, mentoring, and career development. Managed relationships with multiple vendors.
In earlier role, managed 3-member IS team, as well as vendor support and project implementation staff, for Division
of Community Radiology. Oversaw large-scale system projects; maintained project and portfolio plans; defined /
documented policies and procedures; and handled escalated client issues. Selected Contributions:
♦ Led implementation of Agile project management methodologies, Lean and Six Sigma concepts, and user
story-based specification methods to streamline and enhance project delivery and development.
♦ Implemented centralized project portfolio tracking process / system to effectively manage and report on 60+
active and backlog projects; increased project delivery to ~2 per month.
♦ Orchestrated integration of departmental IT support process into corporate-wide process directly resulting
in decreased support calls from 50 to <10 weekly and lowered open / overdue support and work requests
from 100 to <20.
♦ Defined requirements and specifications for semantic-based data integration platform involving 35+
disparate data repositories for clinical informatics program.
♦ Facilitated regular communication, updates, and reports to all internal / external stakeholders.
♦ Architected, developed, and implemented server-based system for Division of Community Radiology.
♦ Directed implementation of $1.5M imaging system on-time and under budget by ~$100K.
♦ Saved $250K+ annually in film, paper, and staffing costs through ongoing process improvements;
♦ Introduced central help desk ticketing system, as well as Web-based employee and patient portals.
Technical Proficiencies:
Platforms: Windows, Windows Server, Windows Mobile, iOS, Blackberry, Android, Mac, Linux, SQL Server
Tools / Microsoft Office, Google Apps, Centricity PACS, Centricity RIS-IS, Powerscribe, SAP, InfoShuttle,
Languages: Eclipse, NetBeans, TextMate, Visual Studio, Xcode, Pivotal Tracker, Rally, Ruby on Rails,
ASP.NET, Ruby, C, C#, Java, Scala, Groovy, Haskell, MySQL, ABAP