No report is only the work of its writer. Such is true for this internship report.

value people I meet during my internship at SIEMENS Islamabad they all

deserve a special bow. I express my appreciation to them. Because it is as

result of their input and time I have completed this report in time and it gave

in the spirit of improving this report.

With admiration, I thank these sweet and friendly people:

• Mr. Nazir Muhammad

• Mr. Zahid Rashid

• Mr. Aman-ul-Haq

• Mr. Shaukat Hussain

• Mr. Zahoor Ahmed

• Mr. Usman Anjum

HISTORY :

Siemens 150 years of innovation have made them a world leader in electrical engineering
and electronics. Today, Siemens is on its way to becoming a worldwide leading e-
business company. Siemens uses the networked know-how of their more than 460,000
employees in over 190 countries to benefit their customers and win new business - and
live up to the motto: Siemens - global network of innovation.

Nearly 57,000 employees are engaged in research and development worldwide and their
annual R&D budget amounts to EUR5.6 billion. Additionally, Siemens is committed to
Corporate Citizenship and to protecting the environment.

In October 1847 Werner Von Siemens and John George Halske founded the telegraph
work in Berlin. But now in the world, there are few corporations can match the strength
and presence of Siemens. For 150 years, they are the global leader in innovative
solutions. The overall strengths Siemens brings to the marketplace---innovations, high
technology, financial resources, and variety of product offerings, employee training
loyalty to customers, verity of value added services---are unmatched by any other
company. They continue to lead the way with efficient, totally included solutions that
shape the next century. The following illustrates the depth and breadth of Siemens.
Siemens AG is number two among all electrical capital goods suppliers in the world and
is ranked 25th in Fortune 500's Global Companies.

It is the aim of the Siemens “top” (Time Optimized Processes) that helped to improve
competitiveness and result for the benefit of our customer, employees and share holders.
Companies innovations and their rapid launch in the market place and the requirements
for keeping the competitive edge and formed the basis for its success.

A Global Leader in Electronics and Engineering:

Siemens is the world's fifth largest electronics corporation, with sales of $69.7 billion in
1999. Furthermore, Siemens AG is Europe's second largest employer. Worldwide,
Siemens employs 386,000 people and 525 manufacturing sites in 190 countries spanning
six continents. Electronic products and systems account for well over half of their net
sales. In fact, products developed within the last five years generated more than 70% of
sales during the last fiscal year.

SIEMENS in Pakistan:

Siemens was first known in this sub-continent in 1870, with the construction of the Indo-
European Telegraph Line, almost 11,000 Km long, from London to Calcutta by Siemens,
United Kingdom. The first Siemens office was established in 1922, in Lahore. Siemens
Pakistan Engineering Co. Ltd. was founded in 1953, as a Private Limited company. In
1978 it enlisted itself with Karachi and Lahore stock Exchanges. The company manages
its business and manufacturing activities through its head office in Karachi and two
regional branches in Lahore and Islamabad. It has also branch offices in Faisalabad,
Peshawar and Quetta. It is one of the largest international companies in Pakistan.
Siemens Pakistan Engineering Company Ltd., Is a subsidiary of Siemens Germany. 64%
shares of Siemens Pakistan are held by Siemens Germany, 26% by the Government of
Pakistan and the remaining 10% are held by the private Pakistani Individuals.

Siemens plays a major role in Pakistan's power generation industry. To date, the company
has added over 2,500 MW to Pakistan's power generation capacity (around 15 percent of
the country's installed output). Until recently, most of Siemens' projects were for public
sector utility companies. However, since private companies are being encouraged to enter
this field, Siemens is making a major contribution to Pakistan's economic development.
Local partners have a 36 percent capital stake in the company. Siemens currently owns
five factories in the country.

SIEMENS Pak, prime objective is to offer customer’s quality products and services at
competitive prices to their complete satisfaction.
SIEMENS Pak, constantly endeavour to maintain their position as market leaders and
technology pace - setters in all areas of operations and to continuously improve efficiency
and their competitive strength.

To enhance their creativity and job satisfaction, they provide employees opportunity for
personal development limited only by their own ability and drive, they consider this to be
an important means of achieving their corporate goals.

By continually improving performance, SIEMENS Pak aims to generate earnings

sufficient to ensure a secure future for the company and to protect and increase
shareholder investment.

Local presence, backed fully by the high - tech engineering expertise of Siemens
Worldwide, is our special strength.

SIEMENS Pak is an integral part of national economy with a strong sense of

responsibility to society and environment.
 Vision Statement

To remain market leader and technology pace setter in the engineering and electronics

industry by utilizing the high-tech engineering expertise of the Siemens Group

worldwide. To maintain our strong and prominent local presence.

Mission Statement

- Providing quality to our customers at competitive prices, to their complete satisfaction.

- Generating earnings sufficient to ensure a secure future for the company and to protect

and increase our shareholders/stakeholders' investment.

- To enhance creativity and job satisfaction of our employees by providing opportunities

for personal development, limited only by their own ability and drive.

- To contribute to the national economy, whilst realizing a strong sense of responsibility

to society and the environment.

- To enhance the investment of our customers through Human Excellence, our

Technology, our Processes, our High Standards of Quality and Financial Strength.

- To support and strive for technology transfer to Pakistan through our global resources

and local presence.

The 3i Program is the company (Siemens AG) wide method to

encourage implement and reward

employees' ideas (employee initiatives).

The 3i Program is the company wide method to

encourage implement and reward

employees' ideas (employee initiatives).

3i it's up to everyone

With 3i, it's up to everyone, no matter what competence level. Anyone has a chance:
Individual employees or teams, regular staff, trainees, students on placements, freelance
personnel or Siemens pensioners.

3i can be applied to everything

3i can generally be applied to everything – whether product quality, manufacture or sales

are concerned.

It's only important to increase the benefit

of our customers
for our work, e.g. quality, added value and protection of the environment
at the workplace, for tidiness and cleanliness, occupational health and safety.
Targets:

Ensuring competitive strength through employees' ideas and

initiatives

Ensuring competitive strength through our employees' ideas and initiatives

We want to be one of the most competitive companies in the world in the sector of
electrical engineering and electronics and we want to set standards.

This target can only be achieved with the ideas, the initiative and the commitment of all
our employees.

Group initiatives are particularly important.

Managers are called upon to encourage and support employees

Principles:

Ensuring competitive strength through employees' ideas and

initiatives

Accomplish verbally or by telephone things which do not necessarily have to be in

writing.

Act on your own initiative and authority in cases that do not necessarily require the
participation of anyone else.

Take up directly and straight away matters that would otherwise get lost through the
official channels.

Involve your manager in the improvement process.

Major Products of Special System :

• Security X- Ray Scanning machines

• Trace Detection Machines

• Lawful Interception Systems- Voice and Data Recording / Monitoring

• Test & Measurement and EMC Equipment

• Road side Communication

• Radio communications Equipment

• TV Radio Broadcasting systems

• Air Traffic Control & Navigation System

• Radars

• Airfield Lighting

• Tunnel Solutions

• Walk Through Gates

 Commercial Activity
INFO RAYS TENDER
Customer
Newspaper

Letter Issue to the Client

TENDER
Engineering Dept Documents Offer # given to the tender
Possession
Commercial Department

Scope of Work
Internal Vendor Calculation Sheet
Determine
External Vendor

Tender Opens

Tender accept
Contract Sign Reference # given

Technical
Technical Bid Commercial Bid
Analysis
(Order Place)

Supply

Installation

Testing
 AREAS TASK LEARNED DURING MY INTERNSHIP:

1. Flow of orders through the study of documentation maintained in files

2. Differentiate between commission business and own business
3. Procedure adopted for the execution of orders
4. Details of contracts of the department
5. Details of Major clients of the department
6. Terms and Conditions of the contract and their application
7. Procedure adopted for opening of Letter of credit and its requirements
8. Procedure adopted for establishing a bank Guarantee and its requirements
9. Observation of the internal system through the study of files
10. Details of the Orders under execution
11. Observation of working of the staff and the co-ordination between commercial
and technical staff
12. Introduction to major clients
13. Analysis and verification of BOQ’s
14. Requisition for tender fee and earnest money
15. Maintenance of Files
16. Imprest Advance
17. Details of tenders and the procedure to be followed
18. Liaison with clients verbal and written
19. Details of the major clients of the department
20. Preparation of cash Vouchers
21. Preparation of Commercial portion of tender documents
22. Preparation of vehicle wise fuel consumption reports
23. Details of the Orders under execution
24. Follow recovery of BG's and TSD's and receivables
25. Sales tax adjustment and procedures
26. Introduction to SAP
27. Know how of Parking of bills on SAP
28. Know how of Sales Order creation on SAP
29. Know how of Purchase Order creation on SAP
30. Know how of GR of goods and services on SAP
31. Know how of IR of goods and services on SAP
32. Know how of Material creation on SAP
 FINDINGS & RECOMMENDATIONS

 It has one of the huge Human Resource Environment, which leads towards its
strength.

 Being a multi-national organization it is well equipped with the financial

resources.

 It has the strong manufacturing capacity, with adequate supply of raw material
due to sound goodwill among its suppliers.

 Being a well established company in the market, it has gained the trust of its
customers, so having the greater chances of acceptability of its new products.

. MAJOR PROBLEM OBSERVED

 It is suffering from the economic problem of Brain Drain (due to certain

reasons), which decreases the human capital.

 Fewer budgets for advertisement.

 High Prices of the products.

 Due to high prices, and fewer budget for advertisements , it is now facing the
competition against other multi-nationals but even against the local
organizations.

OBSERVATIONS AND SUGGESTIONS

  “Computer assisted training” methods should be followed for better and effective
teaching.

Steps in preparing a training program

Training +
Need developmen Program Learning Actual
assessment t objectives contents Principle program

Skills of worker
Evaluation
criteria

Evaluation

Evaluation of training program

Evaluation Trained +
criteria development
Pretes workers Posttes Transfer to job
t t

Follow up
studies

Pretest: (knowledge of employees)

Posttest: (difference of pretest and post test checked)
Follow up studies: goals achieve in time or not

 Internees knowledge should be utilized in a positive manner .

 Internees pocket money needs to be risen; Rs. 1500 won’t cover their transport,
meal expenses.

 Code of ethics followed with in the departments, which is a good gesture

 There must be an adequate system which checks the causes of Brain drain and
also suggest the reforming measures to control it.

 There should be effective advertisement as a promotional measure of its products.

*** Regards ***