iii
Tinjauan Pustaka ..................................................................................................
4
2.1 pembelajaran Daring ..............................................................................
4
2.1.2 Manfaat Pembelajaran Daring .....................................................................
4
2.1.3 Keberhasilan Darin ......................................................................................
5
2.14 Aplikasi Pembelajaran Daring ......................................................................
5
2.1.4.1 Zoom ..............................................................................................
....................................................................................................................5
2.1.4.2 Google Classroom .........................................................................
...............................................................................................................................6
2.1.4.3 Google Meet ..................................................................................
...............................................................................................................................6
2.1.4.4 Whatsapp .......................................................................................
...............................................................................................................................6
2.1.4.5 Skype .............................................................................................
...............................................................................................................................7
2.1.4.5 E-Learning .....................................................................................
...............................................................................................................................7
2.2. Tingkat Kepuasan ..........................................................................................
...............................................................................................................................8
2.2.1 Pengertian Tingkat Kepuasan...........................................................
8
2.2.2 Indikator Tingkat Kepuasan ............................................................
8
2.2.3 Hubungan Pembelajaran Daring Dengan Tingkat Kepuasan .................
9
2.3 Kerangka Teori ...............................................................................................
10
iv
2.4 Kerangka Konsep ...........................................................................................
10
2.4 Hipotesis..........................................................................................................
11
BAB 3 ...................................................................................................................
12
METODE PENELITIAN .....................................................................................
12
3.1 Jenis Penelitian ..........................................................................................
12
3.2 Lokasi dan Waktu Penelitian .....................................................................
12
3.3 Populasi dan Sampel Penelitan .......................................................................
12
3.3.1 Populasi Penelitian ..................................................................................
12
3.3.2 Sample Penelitan ....................................................................................
12
3.3.3 Teknik Pengambilan Sample ..................................................................
13
3.4 Variabel Penelitian dan Defenisi Operasional ................................................
14
3.4.2 Defenisi Operasional ..............................................................................
14
3.5 Instrumen Penelitian .......................................................................................
14
3.6 Pengumpulan Data...........................................................................................
14
3.6.1 Metode Pengukuran Data .......................................................................
14
3.6.3. Pengukuran Gambaran Kepuasan ..........................................................
16
3.7 Cara Pengolahan dan Analisi Data .................................................................
16
v
3.7.1 Cara Penolahan .......................................................................................
16
3.7.2 Analisis Data ...........................................................................................
16
DAFTAR PUSTAKA ...........................................................................................
17
DAFTAR GAMBAR
vi
DAFTAR TABEL
vii
DAFTAR LAMPIRAN
LAMPIRAN A KUISIONER
viii
DAFTAR SINGKATAN
ix
ABSTRAK