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Assimilation Guidelines for New Associates, Managers and Administrators

(If necessary, please adjust guidelines to meet Business Location needs)

The Compass program provides for every new Cerner associate a strong foundation that will
assist in the launch of their Cerner career. During Compass, each new associate will receive the
necessary information and training to become productive, contributing members of their teams.
However, a successful assimilation is accomplished in parts. Firstly, through a successful completion
of Compass, secondly through support of Managers and Administrators.
The Compass program has the responsibility to provide an understanding of our History &
Culture; it also introduces the associate to the various tools and resources available - such as
myCerner. The Compass program also presents an overview of Cerner's core business and
marketplace, while developing basic professional awareness and skills to help the associate
understand our unique corporate culture. In addition, the Compass program assists new associates in
establishing personal networks across the organization - all of this is accomplished while
demonstrating the elements of a ‘Good Show’.
However, the Manager and Administrator have a responsibility to ensure that each new
associates’ experience continues seamlessly after Compass and to build upon what has already been
provided. The following Assimilation guide will assist Managers and Administrators with this task.
Collectively, our responsibility is to build a common culture that supports our mission and vision.

Status Tasks
Associate Tasks During Compass
 Complete all New Hire Paperwork as reviewed in Compass
 Review Code Of Conduct and other HR Policies
 Complete both Federal & State W4 Tax Withholdings – US Associates Only – See
Cerner Basics on the Compass SharePoint
 Complete Direct Deposit for Payroll & Expense Reimbursement – US Associate Only -
See Cerner Basics on the Compass SharePoint
 Complete all Benefit and Insurance Application/Enrollment and/or Designation of
Beneficiary Forms for your Country of Employment – See myCerner for more
information on your Country’s benefits
 Complete all the assigned ‘Cerner Basics’ Tasks, available via the Compass
SharePoint
 Review Time & Expense Reporting & Travel Information. Begin completing a Time, & if
necessary, an Expense report for the week of Compass.
 Enroll in the Corporate Required WBT training courses as outlined during Compass.
Courses are listed on the Compass SharePoint (RAQA Handout) and accessed
through CLM.

Associate Tasks Following Compass - Complete Within Week 2 after Compass or


immediately after Role Training
Meet with manager to review the following:
 Appropriate work attire
 Work and lunch hour expectations and availability during core business hours
 Vacation/Holiday time policies and procedures
 Procedures for notifying of absence due to illness
 Role profile – See myCerner
 Feedback and Performance review process (ie. Do you want to set quarterly coaching
sessions? How and when can you expect to receive feedback on performance?)
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Professional Development Planning (PDP)
Role-specific learning plan (ie. Recommended reading, WBTs, classes)
Team goals and how they tie into the larger Cerner corporate initiatives for the year
Initial project/task responsibilities for you; target early Goals for entry into Goal
Manager
 Travel & Expense policies and Travel expectations for your role
Meet with administrator to review the following: - See below under Administrator Tasks**
 Where to get office supplies
 Guidelines for work space/cube personalization
 Establish desktop link to Associate Services Support SharePoint Site
 Team network shares and printer mappings
 Team project codes, if manager did not advise
 Assigned DL routings
Confirm with Administrator that work area/cube is setup appropriately, i.e.
 Phone in place and activated (myCerner>Support>Log SR)
 Active ports (myCerner>Support>Log SR)
 Office Supplies/Overhead bin or storage unit keys
 Name plate
Your Responsibility to Review & Complete
 Meet designated support person
 Work on role specific WBTs as time allows
 Where appropriate, complete Millennium Solution WBTs within first 30 days of start
date
 Complete Corporate Required WBT Training within first 30 days of start date (as
presented in Compass - (See RAQA Handout on Compass SharePoint)
 Review procedure for logging an SR (Service Record) for IT issues with GRID
Associate Support Services - (See Cerner Basics Information on Compass SharePoint)
 Where appropriate, ensure completion of Benefits enrollment within first 30 days
Manager Tasks During New Associates Compass Week
 Identify associate work location and work with administrator to make sure work
space/cube is set up.
 Schedule appointment to meet with your new associate the Monday morning following
Compass, or immediately after Role based training. This is most effectively done
during Compass, via email invitation. You may want to consider discussing role
expectations and any additional training requirements. (Associates receive their
laptops on Tuesday morning of the Compass week.) NOTE: Please do not assign work
tasks for your associate to complete during Compass. They will not be given time to
complete them. The Compass week is designed to allow the associates to experience
Cerner, understand our core business, and learn what tools and resources are
available for them to be successful at Cerner.
 Where appropriate, schedule a lunch team meeting with the new associate on their
first day following the Compass week - or as soon as possible after role based training.
If you or the team is not available, identify at least one appropriate team member to
have lunch with the new associate. The purpose of the lunch meeting is to make the
associate feel welcomed and begin reviewing, if appropriate, the tasks below.*
 Add new associate to pertinent recurring meetings.
 Identify a team member to support the new associate (act as a role mentor) and to be
available to answer questions. This is especially important if you are unavailable.

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Manager Tasks Following Compass – Complete Within Week 2 after Compass or
immediately after Role Training*
Introduce new associate to team members.
It is recommended that manager and/or appropriately designated team member
(preferably assigned role mentor) has lunch with new associate. This will be an ideal
situation to have your first 1:1. (Please note lunch is at manager’s own expense unless
Organization Executive approves.)
In 1:1 meeting, review the following:
 Appropriate work attire
 Work hour expectations and availability during core business hours
 Vacation/Holiday time policies and procedures
 Procedures for notifying of absence due to illness
 Review role profile
 Feedback process and when the first annual review will happen (i.e. Do you want to
set quarterly coaching sessions? How and when can the associate expect to receive
feedback on his/her performance?)
 Introduce Professional Development Planning (PDP)
 Role-specific learning plan (i.e. Recommended reading, WBTs, classes)
 Where appropriate, encourage completion of Millennium Solution WBTs within first 30
days of employment (strongly recommended)
 Team goals and how they tie into the larger Cerner corporate initiatives for the year
 Initial project/task responsibilities for the associate
 Ensure Associate completes Corporate Required WBT Training within first 30 days of
employment (as reviewed during Compass – see RAQA Handout on Compass
SharePoint)
 Travel & Expense policies and Travel expectations for the associate’s role
Administrator Tasks During Compass Week
 Schedule one hour with associate(s) to tour floor and review Quick Tips, following
Compass.
 Ensure associate’s work space/cube is ready
 Ensure phone is set up and working
 Is network connection operational?
 Overhead bin/storage keys are available
 Have basic office supplies been provided
 Name plate has been ordered, if not already in place
 Add new associate to pertinent Outlook Distribution List (DL) routings
Administrator Tasks Following Compass – Complete Within Week 2 after Compass or
immediately after Role Training
Tour work area with associate (restrooms, copier, kitchen) Administrators - Please note
the above associate tasks should be reviewed with you**
In 1:1 meeting with new associate, review the following:
 Where to get office supplies
 Guidelines for work space/cube personalization
 Review the Associate Services Support SharePoint site as a resource
 Instruct associate on team network shares and printer mappings
 Review team project codes
 Explain to associate the DL routings he/she is on
 Attending and setting up meetings on MeetingPlace

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Recommended Reading (Available at Cerner Virtual Library –
myCerner>Company>KnowledgeWorks):

Healthcare Orientation Books:


 CEO’s Guide to Healthcare Information Systems
 Change Drivers Information Systems for Managed Care
 Hospitals: What They Are and How They Work
CEO’s Recommended Reading List:
 The Tipping Point
 Crossing the Chasm
 Who Moved My Cheese?
Chief People Officer’s Recommended Reading List:
 Built to Last
Vice Chairman’s recommended Reading List
 Internal Bleeding, Robert Wachter MD, and Kaveh Shajania MD

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