CTX122426 12 17 09

NetScaler VPX Licensing Guide
Citrix NetScaler VPX

Licensing Guide
Citrix NetScaler VPX 10, VPX 200, VPX 1000
Citrix NetScaler Licensing Guide
Summary
NetScaler VPX is a virtual NetScaler appliance that is hosted on a virtualization platform, either Citrix
XenServer™ managed by Citrix XenCenter™ client or VMware ESX and ESXi managed by VMware
vSphere client. It supports all the features of a physical NetScaler, except interface related events and
tagged VLAN. Before a NetScaler VPX can be deployed to support any of its application optimization
features, application security features, or application switching features, it must be properly licensed.
License delivery for the NetScaler VPX products will be fulfilled through the Activation System/Manage
Licenses tool on MyCitrix.com. This article contains instructions on how to license Citrix NetScaler VPX
virtual appliances.
Contents
Summary ......................................................................................................................................... 2
Who should read this ..................................................................................................................... 2
Prerequisites ................................................................................................................................... 2
Licensing Overview ........................................................................................................................ 2
License Delivery ............................................................................................................................. 3
Generating Licenses ...................................................................................................................... 3
Upgrading from Release 9.1 Build 97.3 or from Release 9.1 Build 98.5 ................................... 4
Retail Licenses................................................................................................................................ 6
Partner / Not-For-Resale Licenses ..............................................................................................15
Evaluation Licenses .....................................................................................................................28
VPX Express Licenses .................................................................................................................40
Obtaining the Host ID ...................................................................................................................44
Sample Licenses...........................................................................................................................45
Installing Licenses .......................................................................................................................45
How to Re-Allocate a VPX License .............................................................................................48
More Information ..........................................................................................................................52
Who should read this

This article is for Citrix customers or partners who purchase any of the Citrix NetScaler VPX 10, VPX 200
and VPX 1000 virtual appliances.
Prerequisites
This article assumes a basic understanding of the Citrix NetScaler configuration utility (GUI) and
familiarity with Citrix licensing and the Activation System/Manage Licenses tool on MyCitrix.com. If you
are not familiar with Citrix licensing, refer to http://support.citrix.com/proddocs/topic/licensing/lic-library-
node-wrapper.html for more information.
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Licensing Overview
Family Edition Licenses

A NetScaler family edition license provides instructions to the operating system at start up about the
available features which can be enabled on the virtual appliance. A NetScaler family edition license is
mandatory for proper operation of the virtual appliance. The NetScaler VPX product line has three family
editions available supporting the same feature set as the NetScaler appliances:
Standard Edition
Enterprise Edition
and Platinum Edition.
Note: Evaluation and Not For Resale (NFR) licenses are restricted to Platinum Edition only.
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For a list of features associated with NetScaler family edition licenses, read the Citrix NetScaler VPX Data
Sheet located on the Reference Desk on MyCitrix.com. Family edition licenses are not coupled to the
software release running on the virtual appliance, meaning customers are free to upgrade or downgrade
the operating system version on the NetScaler VPX without modifying their family edition license.
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Upgrade Licenses
Customers are able to upgrade their virtual appliance from one family edition to another and from one
performance range to another by purchasing an upgrade license.
There are two types of upgrades for this product.
Edition Upgrades- Standard to Enterprise, Standard to Platinum and Enterprise to Platinum. Edition
upgrades must be within the same bandwidth.
Performance (Bandwidth) Upgrades- 10Mbps to 200 Mbps, 10Mbps to 1000Mbps and 200Mbps to
1000Mbps. Performance upgrades can only be performed on the same Edition (Standard, Enterprise,
or Platinum).
Example: In order to upgrade a NetScaler VPX 10 Mbps Standard Edition license to the NetScaler
VPX 200 Mbps Platinum Edition, the upgrade must be done in two steps.
o Citrix NetScaler VPX Upgrade from 10 Mbps Standard Edition to 200 Mbps Standard Edition
o Citrix NetScaler VPX Upgrade from 200 Mbps Standard Edition to 200 Mbps Platinum Edition
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License Delivery
Delivery of NetScaler VPX feature and upgrade licenses is done through the Activation System/Manage
Licenses tool on MyCitrix.com. The NetScaler VPX virtual appliance will start and run the pre-installed
operating system version, but the features of the virtual appliance cannot be enabled until a family edition
license is installed. The NetScaler VPX family edition license and any additional upgrade licenses
(purchased separately) are retrieved through the Activation System/Manage Licenses tool on
MyCitrix.com. For each NetScaler VPX virtual appliance purchased, a license authorization code is
electronically delivered to the customer’s MyCitrix Account. Customers must use the Activation
System/Manage Licenses tool on MyCitrix.com to convert the license entitlement(s) to license file(s)
required to run on the Citrix NetScaler VPX virtual appliance(s). Once the license file(s) have been
downloaded from MyCitrix.com, the file(s) should be copied to the respective virtual appliance(s). Then
the virtual appliance must be restarted for the applied license to activate the NetScaler VPX feature-set.
This article provides step-by-step instructions to generate, download, and install NetScaler VPX family
edition and upgrade licenses using the Activation System/Manage Licenses tool on MyCitrix.com. If you
encounter problems with your license allocation, contact Citrix Customer Service. To locate a Customer
Service or Technical Support center near you, visit
http://www.citrix.com/English/SS/supportThird.asp?slID=11553&tlID=11610 .
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Generating Licenses
License delivery for the NetScaler VPX 10, VPX 200 and VPX 1000 products will be fulfilled through
MyCitrix.com in the Activation System/Manage Licenses tool on MyCitrix.com.
Have the following information available prior to accessing the MyCitrix.com site:
Your user ID and password for MyCitrix. You can register for this password on MyCitrix.com.
The host ID of the NetScaler appliance on which you install the license. Instructions for locating
the host ID are found in the section Obtaining the Host ID.
Note: If you cannot locate either of these items, contact Citrix Customer Service.
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Use the Activation System/Manage Licenses tool to convert your license entitlements to license files that
you install on the Citrix NetScaler VPX virtual appliance. Once you navigate to MyCitrix.com and log on to
your account, you will allocate your licenses using the license code(s) under your organization’s account,
generate the license file, manually download the file, and copy it to the /nsconfig/license directory on the
NetScaler VPX virtual appliance.
For further instructions on using Activation System/Manage Licenses tool on MyCitrix.com, refer to
http://support.citrix.com/proddocs/index.jsp?topic=/licensing/lic-obtaining-your-license-files.html .
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Upgrading from Release 9.1 Build 97.3, Build 98.5 or Build 99.8 to Release 9.1 Build 100.3
or above
Starting with Release 9.1 Build 100.3, the license file for the NetScaler VPX virtual appliance is linked to
the MAC address of the lowest numbered device in the virtual network interface list. Previously, if the
network interface (and associated MAC address) used to generate the license file for NetScaler VPX had
been reordered, the MAC address of the NetScaler VPX license changed. Depending on the Host ID
used to allocate your NetScaler VPX license, an upgrade from any previous builds to Release 9.1 Build
100.3 or higher may impact whether the license is read correctly when the VM is restarted or rebooted.
For VPX customers who upgrade to Release 9.1 Build 100.3, recent changes in the licensing server
process on the virtual machine will invalidate licenses on VMs which had more than one interface.
Beginning with Release 9.1 Build 100.3, the Host ID contained in the NetScaler VPX license should
match the MAC address of the first interface created for the VM. To ensure that the NetScaler VPX
license functions as expected, choose one of the available workarounds.
1) If you have only one virtual interface defined on the NetScaler VPX, no license change is required.
2) If you have more than one virtual interface defined to the NetScaler VPX:
Through XenCenter, delete all but the highest numbered virtual interface and add back the other
interfaces. This has the effect of making the highest numbered interface the lowest. Step-by-step
instructions are described in License Workaround Following an Upgrade to Release 9.1 Build
100.3.
OR
Obtain a new license for the lowest numbered defined interface. You are allowed to do so without
charge. You can re-host NetScaler VPX license files up to a maximum of three times. After that,
you must call Citrix customer support to request for additional re-hosting of license files. (See
How to Re-Allocate a VPX License section at the end of this document.)
License Workaround Following an Upgrade to Release 9.1 Build 100.3

This NetScaler VPX had been running release 9.1 build 97.3 with a V-1000 Platinum license based on the
Host ID of 0204de74aabb which is the MAC address associated with the most recently added virtual
network interface.
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Similarly, the output of the command <lmutil lmhostid –ether> on the NetScaler VPX console shows the
same MAC address 0204de74aabb.
root@ns# lmutil lmhostid

lmutil - Copyright (c) 1989-2007 Macrovision Europe Ltd. and/or Macrovision
Corporation. All Rights Reserved.
The FLEXnet host ID of this machine is "0204de74aabb"
Following and upgrade of the NetScaler VPX virtual appliance to release 9.1 build 100.3, the license file is
not read properly. This is noted in the output of <show license> which indicates a throughput of 1Mbps
and very few features licensed.
> show license

License status:
Model Number ID: 1
Web Logging: YES
Surge Protection: NO
Load Balancing: NO
Content Switching: NO
Cache Redirection: NO
Sure Connect: NO
Compression Control: NO
Delta Compression: NO
Priority Queuing: NO
SSL Offloading: YES
Global Server Load Balancing: NO
GSLB Proximity: NO
Http DoS Protection: NO
Dynamic Routing: YES
Content Filtering: NO
Integrated Caching: NO
SSL VPN: YES (Maximum users = 10)
AAA: NO
OSPF Routing: NO
RIP Routing: NO
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BGP Routing: NO
Rewrite: YES
IPv6 protocol translation: NO
Application Firewall: NO
Responder: YES
HTML Injection: NO
NetScaler Push: NO
The /var/log/license.log file contains the reason: a mistmatch between the expected host ID MAC
address (00:04:de:74:aa:bb) and the current valid MAC address (4a:fc:6e:15:34:c1) as defined by the
command <lmutil lmhostid –ether>. (See Obtaining the Host ID section at the end of this document.)
22:20:22 (CITRIX) Wrong hostid on SERVER line for license file:

22:20:22 (CITRIX) /nsconfig/license/license_20090909213410_nfr.lic
22:20:22 (CITRIX) SERVER line says 0204de74aabb, hostid is f630f42d9e49
22:20:22 (CITRIX) Invalid hostid on SERVER line
:
:
22:22:23 (CITRIX) No valid hostids, exiting
Through XenCenter for NS VPX for XenServer, it is possible to delete all virtual network interfaces except
for the one interface using the licensed MAC address.
1. Shutdown the NetScaler virtual appliance. This can be accomplished two ways.
Through XenCenter, select the NetScaler virtual appliance and then click Shutdown button on the top
menu bar.
A second method is to select the XenServer host machine and then select the Console tab. From the
XenServer console, type xe vm-shutdown vm=<name of the NetScaler VM>. To quickly retrieve
the correctly formatted name of the NetScaler VPX virtual machine, type xe vm-shutdown vm=
followed by <tab> <tab> to display the names of the installed virtual machines. Then re-enter the
command and cut and paste the name of the VM into the command or enter the first few letters (case
sensitive) of the command followed by <tab> to autocomplete the name.
2. Select the lowest numbered virtual network interface, then click Remove Interface. Repeat for all of
the interfaces except for the interface with the highest device number. After removing the extra virtual
network interfaces, there should be one virtual interface listed as Device 0.
Now you can re-enter the deleted interfaces. The re-added interfaces will appear as Device 1, Device 2,
etc.
3. Click Add Interface and select the network interface and allow the MAC address to autogenerate.
Click Finish. Repeat to re-add all of the previously deleted virtual interfaces.
Retail Licenses
1. Under My Tools, select Choose a Toolbox > Activation System/Manage Licenses.
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2. From the Current Tool drop-down list, select View Licenses to locate the license code for your
NetScaler VPX virtual appliance(s).
3. A list of product licenses will be shown. Locate the Citrix NetScaler VPX license which you ordered,
and click Click to Allocate to insert the license code into the allocation screen. NetScaler VPX
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licenses are offered in varying performance levels (10 Mbps, 200 Mbps and 1000Mbps) and family
editions (Standard, Enterprise and Platinum).
4. The License Code is populated in the Your License Code field on the Activation System/Manage
Licenses page. Click Continue.
8
5. The Citrix Activation System screen appears. The host name or Host ID reference will be required in
order to activate a NetScaler VPX license. Click Continue.
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6. The hostname or Host ID required is based on the MAC address of the NetScaler VPX virtual
machine. Instructions for locating the host ID are found in the section Obtaining the Host ID.
7. From the Select Licenses to Allocate screen, highlight the appropriate NetScaler VPX license from
the list and click Filter Products button. Note: Steps 1 and 2 on the screen do not apply to the
NetScaler VPX license allocation.
8. The next screen will display the specific license code. Enter 1 as the quantity of licenses to allocate.
Note: Allocate only 1 license at a time. Each license is tied to a specific MAC address of the
NetScaler virtual appliance, and therefore licenses should be allocated individually.
In the Hostname of your Citrix license server field, enter the MAC address of the virtual machine
as a string of digits with the separating colons removed. Click the Allocate button.
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9. To confirm your selection, click Confirm.
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10. The Download License File screen will appear listing the MAC address of the VPX virtual appliance,
the license file type, and license code. Click the Download License File button and save the file to a
directory on your workstation. Remember the location to which you downloaded the file, you will
need this location when copying the license file to the NetScaler VPX virtual machine.
11. Save the file to a safe location on your workstation or network. Remember the location to which you
downloaded the file, you will need this location when copying the license file to the NetScaler VPX
virtual machine.
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12. You are returned to the Download License File page where a check mark and the words Download
Complete appear. Click the Citrix NetScaler, click here to learn how to install your license file
link to read more about installing the license file on the NetScaler VPX virtual appliance. For complete
license installation instructions, see Chapter 2 of the Citrix NetScaler Migration Guide - Release 9.1 -
CTX1121822 - [entryID]CTX121822[/entryID].
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13. Repeat Steps 1 – 13 for each NetScaler VPX virtual appliance which you’ve purchased.
[Return to Top]
Partner / Not-For-Resale Licenses
Not-for-Resale licenses are for internal use by partners and resellers to demonstrate Citrix Products in a
non-production environment. Not-for-Resale licenses cannot to be transferred to any other organization,
either temporarily or permanently. Partners can retrieve their Not for Resale (NFR) licenses using the
Partner Use Licenses toolbox on MyCitrix.com.
You need the following information available prior to accessing the MyCitrix site:
The host ID of the NetScaler appliance on which you install the license. Instructions for locating the
host ID are found in the section Obtaining the Host ID.
1. Under My Tools, select Choose a Toolbox > Partner Use Licenses.
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2. From the Current Tool drop-down list, select Not-for-Resale. Then click Get Software.
3. From the Partner Use Licenses page, use the drop down menus to select the NetScaler VPX license
from the Product and Language drop-down menu. Then click Retrieve New Serial Numbers.
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4. Select the NetScaler VPX license from the Product drop-down menu and corresponding Language.
Click Retrieve New Serial Numbers to view the available license codes.
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5. The NFR Assigned Licenses page will list the available licenses. A list of license codes appears in
the column labeled Serial Number. Choose one of the codes to use for license allocation. Not For
Resale licenses are 1000 Mbps Platinum Edition.
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6. Copy the serial number of one of the licenses and then return to the Activation System/Manage
Licenses toolbox.
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7. From the Current Tool drop-down list, select Activate/Allocate.
8. A Reseller Warning will appear to explain that license activation will be tied to your organization. Click
I Agree.
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9. Next, input your license code from Step 5 into the field Your License Code and click Continue.
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12. From the Select Licenses to Allocate screen, highlight the appropriate NetScaler VPX license from
the list and click Filter Products button. In the Hostname of your Citrix license server field, enter
the MAC address of the virtual machine as a string of digits with the separating colons removed. Click
the Allocate button. Note: Steps 1 and 2 on the screen do not apply to the NetScaler VPX license
allocation.
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13. To confirm your selection, click Confirm.
directory on your workstation. Remember the location to which you downloaded the file, you will need
this location when copying the license file to the NetScaler VPX virtual machine.
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virtual machine.
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Complete appear. Click the Citrix NetScaler, click here to learn how to install your license file link
to read more about installing the license file on the NetScaler VPX virtual appliance. For complete
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17. Repeat Steps 5 – 16 for each NetScaler VPX virtual appliance which you’ve purchased as a lab
system for resellers.
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Evaluation Licenses
Evaluation licenses are for limited term use by customers and sales engineers to demonstrate Citrix
Products in a proof of concept or pre-sales environment. Evaluation licenses are specific to the virtual
appliance on which they are installed and cannot to be transferred to any other virtual appliance or
organization. Evaluation licenses are downloaded from the Downloads pages on MyCitrix.com. The
evaluation license allocation process requires the host name or host ID of the NetScaler VPX virtual
appliance.
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Before going to the Citrix Web site, you need the following items at hand:
host ID are found in the section Obtaining the Host ID.Note: If you cannot locate either of these items,
contact Citrix Customer Service
.
1. From the MyCitrix.com home page, click the Downloads link at the top of the page.
2. From the Search Downloads by Product pull-down menu, select Citrix NetScaler. From Select
Product Version, use the pull-down menu to select 9.1. From the Select OS/Hardware pull-down
menu, select Evaluation Virtual Appliance.
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3. Click on the NetScaler VPX Evaluation Virtual Appliance link.
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4. The following screen appears. From this screen, you can download the .xva software package for the
virtual appliance by clicking Download Here, and you can also download the NetScaler VPX 90-day
EVAL license by clicking Get License. Click Get License.
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5. This will open a second browser window with a selection of one or more available evaluation licenses
for your company. Click on one of the serial numbers.
6. You will be directed to the Citrix Activation System/Manage Licenses tool. The License Code
selected from the previous screen will be filled in for you. Click Continue.
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7. From the Citrix Activation System page, select the correct country, select a solution provider or keep
the default selection “I cannot find my reseller”, then scroll to the bottom of the screen and click
Continue.
8. Select the appropriate name from the list of contacts, and click Submit.
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9. Verify your contact information and then scroll to the bottom of the screen and click Submit.
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12. The evaluation license name, the license code and quantity will be displayed. In the Hostname of
your Citrix license server field, enter the MAC address of the virtual machine as a string of digits with
the separating colons removed. Click the Allocate button. Note: Steps 1 and 2 on the screen do not
apply to the NetScaler VPX license allocation.
36
18. To confirm your selection, click Confirm. Evaluation licenses are 90-day 1000 Mbps Platinum Edition.
37
directory on your workstation. Remember the location to which you downloaded the file, you will need
this location when copying the license file to the NetScaler VPX virtual machine.
virtual machine.
38
Complete appear. Click the Citrix NetScaler, click here to learn how to install your license file link
to read more about installing the license file on the NetScaler VPX virtual appliance. For complete
39
16. Repeat Steps 1 – 15 for each evaluation NetScaler VPX virtual appliance.
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VPX Express Licenses

NetScaler VPX Express licenses are free for download from the Downloads pages on MyCitrix.com and
provide NetScaler Standard Edition functionality at 1 Mbps (full duplex) throughput. NetScaler VPX
Express supports full strength encryption for both SSL offload and the Access Gateway Enterprise SSL
VPN. The license allocation process requires the host name or host ID of the NetScaler VPX virtual
appliance.
Before going to the Citrix Web site, you need the following items at hand:
host ID are found in the section Obtaining the Host ID.
40
1. From the MyCitrix.com home page, click the Downloads link at the top of the page.
2. From the Search Downloads by Product pull-down menu, select Citrix NetScaler.
41
3. From the Select OS/Hardware pull-down menu, select Evaluation Virtual Appliance.
4. Click on NetScaler VPX Express link.
5. The following screen appears. From this screen, you can download the .xva software package for the
virtual appliance by clicking Download Here, and you can also download the NetScaler VPX Express 1
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Mbps Standard Edition license by clicking Get License.
6. This will open a second browser window with a selection of one or more available evaluation licenses
for your company. Click on one of the serial numbers.
7. You will be taken to the Activation System/Manage Licenses screen. Follow Steps 6 - 17 of the
Evaluation License instructions to complete the license download process.
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Obtaining the Host ID

Each of the license codes will generate one Citrix NetScaler VPX license. You will repeat the process of
allocating a license with a unique license key for each device. Each license file will be unique for a
specific NetScaler VPX virtual appliance and must be installed only on that virtual machine.
To obtain the Host ID:
1. Log on to the NetScaler CLI using SSH or the console.
2. Drop to the BSD shell by typing the shell command.
3. From the shell, use the following command:
lmutil lmhostid –ether
Example:
root@ns1# lmutil lmhostid –ether
lmutil - Copyright (c) 1989-2006 Macrovision Europe Ltd. and/or
Macrovision
Corporation. All Rights Reserved.
The FLEXlm host ID of this machine is "00d068107316"
NOTE: lmutil command needs to be run on both boxes in an HA pair
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Sample Licenses
VPX 200 Standard Edition Family Edition License
# This file is in UTF-8 format.
#
SERVER this_host 0204de74aabb
VENDOR CITRIX
USE_SERVER
INCREMENT CNS_V200_SERVER CITRIX 2010.0902 permanent 1 \
VENDOR_STRING=;LT=Retail;GP=720;CL=V200,STRONG;SA=1;ODP=0 \
ISSUED=08-Sep-2009 NOTICE="abc company" \
SN=LA-0000970389-04836:2306461 START=2-sep-2009 SIGN="038B \
D646 7FE4 B293 8012 0A2C 595E CE9E 3444 10B3 8B81 A2AD 4F5D \
6335 F509 068A 1767 D7A4 CA72 EC44 F1DA B330 180F 5E49 8317 \
786C 23A7 F760 236F BE4D"
INCREMENT CNS_SSE_SERVER CITRIX 2010.0902 permanent 1 \
VENDOR_STRING=;LT=Retail;GP=720;CL=SSE;SA=1;ODP=0 \
ISSUED=08-Sep-2009 NOTICE="abc company" \
SN=LA-0000970389-04836:2306461 START=2-sep-2009 SIGN="080B \
9533 FCC7 3310 6891 6F96 6DE7 2304 CFD9 EE0F 7EE4 125D 847D \
[text deleted]
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Installing Licenses
Licenses must be copied to the /nsconfig/license directory on the NetScaler VPX virtual appliance using
secure copy or FTP. Create the /nsconfig/license directory if it does not exist. Licenses are read at
startup, allowing features to be enabled by the NetScaler VPX. For complete license installation
instructions, see Chapter 2 of the Citrix NetScaler Migration Guide - Release 9.1 - CTX1121822 -
[entryID]CTX121822[/entryID].
To install the licenses using the configuration utility:

1. In a Web browser, type the IP address of the NetScaler VPX, such as http://192.168.100.1.
2. In User Name and Password, type the administrator credentials.
3. In the navigation pane, expand System, and then click Licenses. In the Licenses pane, click
Manage Licenses.
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4. In the Manage Licenses dialog box, click Add.
5. In the Select License Files dialog box, navigate to the location of the license file(s) and select the file
you want to upload. Click Select.
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6. After your file is uploaded to the license directory, click OK.
7. When prompted to restart the NetScaler VPX, do one of the following:

• If you plan to upgrade your software, click No. Instructions for upgrading the NetScaler VPX operating
software, refer to Chapter 2 of the Citrix NetScaler Migration Guide - Release 9.1 - CTX1121822 -
[entryID]CTX121822[/entryID].
• If you do not plan to upgrade your software, click Yes to restart the NetScaler VPX.
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8. After reboot, verify that the license file has been successfully read by the NetScaler VPX by expanding
System and clicking Licenses.
[Return to Top]
To install the licenses using the NetScaler command line:
1. Open an SSH connection to the NetScaler VPX using an SSH client such as PuTTY.
2. Log on to the NetScaler VPX using administrator credentials.
3. Switch to the shell prompt and create a license subdirectory in the nsconfig directory.
4. Using SCP or FTP or any third-party program, copy the new license file(s) to this directory.
Example:
login: nsroot
Password: nsroot
Last login: Mon Aug 4 03:37:27 2008 from 10.102.29.9
Done
> shell
Last login: Mon Aug 4 03:51:42 from 10.103.25.64
root@ns# mkdir /nsconfig/license
root@ns# cd /nsconfig/license
Copy the new license file(s) to this directory.
[Return to Top]
How to Re-Allocate a VPX License

1. Login to MyCitrix.com and select Choose a Toolbox > Activation System/Manage Licenses. When
you reach the license allocation screen, select View or Return for Allocation.
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2. You will be shown a screen of licenses which you have previously allocated. Select the NetScaler VPX
license and click Filter Products.
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3. Click Confirm.
4. Follow the instructions in Obtaining the Host ID section to determine the new MAC address required
for NetScaler VPX.
License allocation recommendations for NS VPX 9.1:

Customers running NS VPX for XS (9.1_99.8 and below) should enter the MAC address of the
highest numbered virtual interface when allocating their license.
Customers running NS VPX for ESX (9.1_99.8 and below) should enter the MAC address of the
highest numbered virtual interface when allocating their license.
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Customers running NS VPX for XS (9.1_100.3 and above) should enter the MAC address of the
lowest numbered virtual interface when allocating their license.
Customers running NS VPX for ESX (9.1_100.3 and above) should enter the MAC address of
the lowest numbered virtual interface when allocating their license.
Click Generate.
5. A screen displaying the license description, type, and host ID will be displayed. Click Confirm.
6. Download the license file to a safe location on your workstation or network. Remember the location to
which you downloaded the file, you will need this location when copying the license file to the
NetScaler VPX virtual machine.
7. Follow the steps in the Installing Licenses section of this document to complete the licensing updates
on the NetScaler VPX virtual appliance.
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More Information
Refer to additional information at the following locations:
Citrix Licensing: http://support.citrix.com/proddocs/topic/licensing/lic-library-node-wrapper.html
Obtaining License Files from MyCitrix.com:
http://support.citrix.com/proddocs/index.jsp?topic=/licensing/lic-obtaining-your-license-files.html
Citrix NetScaler Software and Documentation:
https://www.citrix.com/English/ss/downloads/results.asp?productID=21679
Who to call for licensing questions

Customer Service:
Assistance with MyCitrix logons
Assistance with license portal navigation
Assistance with verifying existing entitlements show for a specific Org ID
Assistance with locating the proper license code
Assistance with retrieving a platform, upgrade or option license
Assistance with license upgrades for customers on pre-8.x software (legacy process)
For assistance with purchasing platform, upgrades or option licenses contact Citrix Sales or your
Solution Advisor.
Technical Support:
Assistance with copying the license to the virtual appliance
Assistance with installing the license on the virtual appliance
Assistance with verifying that the license has been properly read by the virtual appliance at boot time
Assistance with boot issues relating to reading the installed license
To locate a Customer Service or Technical Support center near you, visit

http://www.citrix.com/English/SS/supportThird.asp?slID=11553&tlID=11610 .
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NetScaler VPX Licensing Guide

Citrix NetScaler VPX

Who should read this

Family Edition Licenses

License Workaround Following an Upgrade to Release 9.1 Build 100.3

root@ns# lmutil lmhostid

> show license

22:20:22 (CITRIX) Wrong hostid on SERVER line for license file:

9. To confirm your selection, click Confirm.

1. Under My Tools, select Choose a Toolbox > Partner Use Licenses.

7. From the Current Tool drop-down list, select Activate/Allocate.

13. To confirm your selection, click Confirm.

3. Click on the NetScaler VPX Evaluation Virtual Appliance link.

VPX Express Licenses

4. Click on NetScaler VPX Express link.

Mbps Standard Edition license by clicking Get License.

Obtaining the Host ID

To install the licenses using the configuration utility:

4. In the Manage Licenses dialog box, click Add.

6. After your file is uploaded to the license directory, click OK.

7. When prompted to restart the NetScaler VPX, do one of the following:

How to Re-Allocate a VPX License

License allocation recommendations for NS VPX 9.1:

Who to call for licensing questions

To locate a Customer Service or Technical Support center near you, visit

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