PROJECT REPORT
ON
I do hereby declare that the piece of desertion report entitled “A Study Of Strategy
And Functioning Of Field Forces In Bajaj Allianz” has been prepared by me
Under the avid guidance and supervision of Mr. Madhukar Jee Madhu (Branch
Manager) Bajaj Allianz Life Insurance Limited, Gaya as a part fulfillment
Requirement of the Degree in Post Graduate Diploma In Management during the
session 2009-2011.To the best of my knowledge and believe, this is my own work and
has not been submitted any where earlier for any other degree.
“No man is indispensable but there are certain mortal without whom the quality
work suffers their guidance becomes important in acquiring quality results”.
I would like to thanks Dr P.K.Agarwal (Director) and Ms. Swati Gupta (Project
Guide) of P.G.D.M. dept. for their constant encouragement and valuable suggestions
without which this project would not been successfully completed.
SRIKANT RAMANUJAM
Roll NO.-MO9040
opportunities to gather first hand knowledge from industries of repute through study
of present working problems and its shuns, preventive measures and probable path of
future prospects. Research report gives the students the opportunities to gather
practical knowledge from the market, besides bookish knowledge. Likewise that
opportunity appeared before me and I had a thorough study of the mutual fund
industry in India.
SRIKANT RAMANUJAM
ROLL No.: MO9040
To maintain and cope up with the growing competition from the various Life
Insurance Companies, Bajaj Allianz needs to make new sales strategy and should
strengthen field forces.
This research Project was started with making to meet with the insurance care
consultants and seek information through questionnaire and in formal interview;
finally converting that leads into potential business. In the process I used to face a lot
of queries and arguments regarding the performance and sales promotion technique of
Life Insurance Company. To overcome this problem my project leader helped me to a
big stand by not imparting deep product knowledge and answers to the consultant’s
queries but also by giving his continuous encouragement, invaluable help and
guidance.
This conclusion drawn is based on the observations and facts collected from the
respondents and from the various sources of secondary data. As a whole, my efforts
were to give a consolidated picture for the study. I expect my work would at least act
as a source further scope to the company, with this I whole heartily hand over my
project hours to you.
To study the sales promotion strategy of field force of Bajaj Allianz Life
Insurance.
To know about product and services offered by Bajaj Allianz Life Insurance
Company.
Why is insurance necessary? The question contains the answer within itself. After all,
life is fraught with tensions and apprehensions regarding the future and what it holds
for the individual. Despite all the planning and preparation one might make, no one
can accurately guarantee or predict how or when death might result and the
circumstances that might ensue in its aftermath.
We are not saying that life and existence are constantly fraught with danger and
uncertainty. But then it is essential that you plan for the future. The chances for a
fatality or an injury to occur to the average individual may not be particularly high but
then no one can really afford to completely disregard his or her future and what it
holds.
People generally regard insurance as a scheme when and where you have to lose a lot
to gain a little. Nevertheless, insurance is still the most reliable tool an Sindividual can
use to plan for his future.
And just why is it necessary to plan for the future with Insurance?
AN OVERVIEW
ICS receive, without much default, a steady cash stream of premium or contributions
to pension plans. Various actuary studies and models enable them to predict,
relatively accurately, their expected cash outflows. Liabilities of ics being long-term
or contingent in nature, liquidity is excellent and their investments are also long-term
in nature. Since they offer more than the return on savings in the shape of life-cover to
the investors, the rate of return guaranteed in their insurance policies is relatively low.
Consequently, the need to seek high rates of returns on their investments is also low.
The risk-return trade off is heavily tilted in favor of risk. as a combined result of all
this, investments of insurance companies have been largely in bonds floated by goi,
psus, state governments, local bodies, corporate bodies and mortgages of long term
nature. The last place where insurance companies are expected to be over-active is
bourses. Lately ics have ventured into pension schemes and mutual funds also.
However, life insurance constitutes the major share of insurance business. Life
insurance depends upon the laws of mortality and there lies the difference between
life and general insurance businesses. Life has to extinguish sooner or later and the
claim in respect of life is certain. in case of general insurance, however, there may
never be a claim and the amount can never be ascertained in advance. Hence, life
insurance includes, besides covering the risk of early happening of an event, an
element of savings also for the beneficiaries. Pension business also derives from life
insurance in as much as the pension outgo again depends upon the laws of mortality.
The forays made by insurance companies in this area are, therefore, natural corollary
of their business.
INSURANCE IN INDIA
Insurance in India started without any regulations in the nineteenth century. It was a
typical story of a colonial era: a few British insurance companies dominating the
market serving mostly large urban centers. After the independence, the Life Insurance
Company was nationalized in 1956, and then the general insurance business was
nationalized in 1972. Only in 1999 private insurance companies were allowed back
into the business of insurance with a maximum of 26 per cent of foreign holding
(World Bank Economic Review 2000). The entry of the State Bank of India with its
proposal of bank assurance brings a new dynamics in the game. On July 14, 2000
Insurance Regulatory and Development Authority bill was passed to protect the
interest of the policyholders from private and foreign players.
The following companies are entitled to do insurance business in India. The private
insurance joint ventures have collected the premium of Rs.1019.09 crore with the
investment of just Rs.3, 000 crore in three years of liberalization. The private
insurance players have significantly improving their market share when compared to
50 years Old Corporation (i.e. LIC). As per the figures compiled by IRDA, the Life
Insurance Industry recorded a total premium underwritten of Rs. 10,707.96 crore for
the period under review. Of this, private players contributed to Rs.1, 019.09 crore,
accounting for 10 percent. Life Insurance Corporation of India (LIC), the public
sector giant, continued to lead with a premium collection of Rs.9,688.87 crore,
translating into a market share of 90 percent. In terms of number of policies and
schemes sold, private sector accounted for only 3.77per cent as compared to 96.23 per
cent share of LIC (The Economic Times, 21 March, 2004).
Unlike their counterpart in the life insurance business, private non-life insurance
companies have not yet started addressing the retail market. All is set to change in the
coming years. Like in the banking sector, non-life insurance companies will soon
have no choice but to focus on individual buyers. In case of private non-life insurance
players, that their market share rose to 14.13 per cent, recording a growth of 70.75 per
cent on an annual basis, while the market share of public sector stood at 85.87 per
cent, registering a marginal growth of 6.34 per cent. The overall market has recorded
a growth of 12.32 per cent by the end of January 2004. Among the private non-life
insurance players, ICICI Lombard topped the list with a premium collection of
Rs.403.62 crore in one year period with a market share of 3.05 per cent and with an
annual 131.6 per cent, followed by Bajaj Allianz with a premium of Rs.385.02 crore
and 2.91 per cent market share and Tata AIG with 300.49 crore premium and 2.27 per
cent market share with an annual growth rate of 62.60 per cent. Among the public
sector players, New India garnered a market share of 24.38 percent, Rs.3,229.49 crore
premium and an annual growth rate of 0.38 per cent, followed by National with a
market share of 21.43 per cent, Rs.2,839.11 crore premium and an annual growth rate
of 19.88 per cent, United India with a market share of 19.47 per cent (Rs.2,578.83
crore premium) and Oriental with a market share of 18.25 per cent, Rs.2,417.17 crore
premium and an annual growth rate of 1.86 per cent. It is significant to note that
HDFC Chubb and Cholamandalam have registered annual growth rates of 4030.26
per cent and 1101.20 per cent respectively, whereas New India has registered it as
0.38 per cent. If this trend continues, private insurer would dominate the public sector
like New India Insurance Corporation. It is obviously reflect the insurance sector has
facing the challenges with foreign counter parties as well as private counter parties
and lot more opportunities are prevailing to penetrate the insurance business among
the uncovered people and area of India.
IIMT PROFESSIONAL COLLEGE, MEERUT Page 13
BRIEF HISTORY OF INSURANCE SECTOR IN INDIA
The insurance sector in India has come a full circle from being an open competitive
market to nationalization and back to a liberalized market again. Tracing the
developments in the Indian insurance sector reveals the 360-degree turn witnessed
over a period of almost 190 years.
The business of life insurance in India in its existing form started in India in the year
1818 with the establishment of the Oriental Life Insurance Company in
Calcutta.
Some of the important milestones in the life insurance business in India are:
1912 - The Indian Life Assurance Companies Act enacted as the first statute to
regulate the life insurance business.
1928 - The Indian Insurance Companies Act enacted to enable the government to
collect statistical information about both life and non-life insurance businesses.
1938 - Earlier legislation consolidated and amended to by the Insurance Act with the
objective of protecting the interests of the insuring public.
1956 - 245 Indian and foreign insurers and provident societies taken over by the
central government and nationalized. LIC formed by an Act of Parliament, viz.
LIC Act, 1956, with a capital contribution of Rs. 5 crore from the Government of
India. The General insurance business in India, on the other hand, can trace its roots to
the Triton Insurance Company Ltd., the first general insurance company established
in the year 1850 in Calcutta by the British.
1907 - The Indian Mercantile Insurance Ltd. set up, the first company to transact
all classes of general insurance business.
1968 - The Insurance Act amended to regulate investments and set minimum solvency
margins and the Tariff Advisory Committee set up.
1972 - The General Insurance Business (Nationalization) Act, 1972 nationalized the
general insurance business in India with effect from 1st January 1973.
107 insurers amalgamated and grouped into four companies viz. the National
Insurance Company Ltd., the New India Assurance Company Ltd., the Oriental
Insurance Company Ltd. and the United India Insurance Company Ltd. GIC
incorporated as a company.
In July 2002, Parliament passed a bill, delinking the four subsidiaries from GIC.
Presently there are 12 general insurance companies with 4 public sector companies
and 8 private insurers. Although the public sector companies still dominate the
general insurance business, the private players are slowly gaining a foothold.
With a large capital outlay and long gestation periods, infrastructure projects are
fraught with a multitude of risks throughout the development, construction and
operation stages. These include risks associated with project implementation,
including geological risks, maintenance, commercial and political risks. Without
covering these risks the financial institutions are not willing to commit funds to the
sector, especially because the financing of most private projects is on a limited or
non- recourse basis.
Insurance companies not only provide risk cover to infrastructure projects, they also
contribute long-term funds. In fact, insurance companies are an ideal source of long
term debt and equity for infrastructure projects. With long term liability, they get a
good asset- liability match by investing their funds in such projects.
IRDA regulations require insurance companies to invest not less than 15 percent of
their funds in infrastructure and social sectors. International Insurance companies also
invest their funds in such projects.
Of late, with IPP projects fizzling out, the insurance companies are turning once again
to old hands such as NTPC, NHPC and BSES for business.
RE-INSURANCE BUSINESS
Insurance companies retain only a part of the risk (less than 10 per cent) assumed by
them, which can be safely borne from their own funds. The balance risk is reinsured
with other insurers. In effect, therefore, re-insurance is insurer's insurance.
It forms the backbone of the insurance business. It helps to provide a better spread of
risk in the international market, allows primary insurers to accept risks beyond their
capacity, settle accumulated losses arising from catastrophic events and still maintain
their financial stability.
reinsurer remains unhindered. However, GIC reinsures the amount further with
international companies such as Swissre (Switzerland), Munichre (Germany), and
Royale (UK). Reinsurance premiums have seen an exorbitant increase in recent years,
following the rise in threat perceptions globally.
The Life Insurance market in India is an underdeveloped market that was only tapped
by the state owned LIC till the entry of private insurers. The penetration of life
insurance products was 19 percent of the total 400 million of the insurable population.
The state owned LIC sold insurance as a tax instrument, not as a product giving
protection. Most customers were under- insured with no flexibility or transparency in
the products. With the entry of the private insurers the rules of the game have
changed.
The 12 private insurers in the life insurance market have already grabbed nearly 9
percent of the market in terms of premium income. The new business premiums of the
12 private players have tripled to Rs 1000 crore in 2002- 03 over last year.
Meanwhile, state owned LIC's new premium business has fallen. Innovative products,
smart marketing and aggressive distribution. That's the triple whammy combination
that has enabled fledgling private insurance companies to sign up Indian customers
faster than anyone ever expected. Indians, who have always seen life insurance as a
tax saving device, are now suddenly turning to the private sector and snapping up the
new innovative products on offer.
The growing popularity of the private insurers shows in other ways. They are coining
money in new niches that they have introduced. The state owned companies still
dominate segments like endowments and money back policies. But in the annuity or
pension products business, the private insurers have already wrested over 33 percent
of the market. And in the popular unit-linked insurance schemes they have a virtual
monopoly, with over 90 percent of the customers.
The private insurers also seem to be scoring big in other ways- they are persuading
people to take out bigger policies. For instance, the average size of a life insurance
policy before privatization was around Rs 50,000. That has risen to about Rs 80,000.
Buoyed by their quicker than expected success, nearly all private insurers are fast
forwarding the second phase of their expansion plans. No doubt the aggressive stance
of private insurers is already paying rich dividends. But a rejuvenated LIC is also
trying to fight back to woo new customers.
Bajaj Allianz Life Insurance Co. Ltd. is a 74:26 joint venture between two leading
conglomerates- , Bajaj Finsery Limited (recently demerged from Bajaj Auto Limited)
and Allianz SE, one of the world's largest insurance companies, leading by Mr.
Kamesh Goyal, MD & CEO, Bajaj Allianz Life Insurance.
Allianz AG with over 110 years of experience in over 70 countries and Bajaj Auto,
trusted for over 55 years in the Indian market, together are committed to offering you
financial solutions that provide all the security you need for your family and yourself.
Bajaj Allianz today has a countrywide network connected through the latest
technology for quick communication and response in over 200 towns spread across
the length and breadth of the country. From Surat to Siliguri and Jammu to
Thiruvananthapuram, all the offices are interconnected with the Head Office at
Pune. Bajaj Allianz today has a network of 142 offices spread across the length and
breadth of the country.
VISION
ACHIVEMENTS
Bajaj Allianz has received “iAAA rating, from ICRA Limited, an associate of
Moody’s Investors Services, for Claims Paying Ability.This rating indicates
highest claims paying ability and a fundamentally strong position.
Bajaj Allianz General Insurance has received the prestigious “Business Leader in
General Insurance”, awarded by NDTV Profit Business Leadership Awards
2008. The company was one of the top three finalists for the year 2007 and 2008
in the General Insurance Company of the Year award by Asia Insurance Review.
Individual Products
1. UNITGAIN
2. RISK CARE
3. TERM CARE
4. INVESTGAIN
5. LIFETIME CARE
6. CHILDGAIN
7. LOAN PROTECTOR
8. CASHGAIN
9. KEYMAN INSURANCE
10. SWARNA VISHRANTI
11. UNITGAIN PLUS
12. LIFELONG GAIN PLAN
13. RIDERS UNITGAIN PLUS
14. MAHILAGAIN RIDER
15. UNITGAIN EASY PENSION
16. UG PREMIER
Group Plans
1. GROUP CREDIT SHIELD
2. GROUP TERM LIFE
3. GROUP TERM LIFE SCHEME
4. GROUP SUPERANNUATION SCHEME
5. GROUP GRATUITY CARE SCHEME
2. PRICE:
3. PLACE:
3rd Floor, 349 Business Point,
Western Express Highway Road,
Andheri(E).
The locations of every corporate offices of Bajaj Allianz are magnificent. They
locate themselves in a very professional manner. This indicates their corporate
approach towards their work. Work culture is also conducive to such environment.
4. PROMOTION:
Huge advertisements on Television and radios.
Tele-marketing
Internet Marketing
5. PEOPLE:
People are the main assets of financial organization because of service factor
attached to it. Here in this case of insurance business, talented and experienced
personnel are required. Bajaj Allianz recruits highly intellectual persons with good
market knowledge. They also provide training to brief them up about Bajaj Allianz
to its new staff members. This is the reason they are No.1 position in General
Insurance among private players. They create an emotional commitment and strong
two-way relationship between the employees and the Company.
To have clear performance expectations and a clear return from the Company
(working environment, development, reward, career opportunities etc), which helps
IIMT PROFESSIONAL COLLEGE, MEERUT Page 24
employees to make a connection between their contribution and the progress made
by the Company.
To inspire and empower people to achieve their best and reward them competitively
for their contribution and provide attractive career opportunities.To build a learning
culture which fosters personal development and professional mobility and upholds
values of professionalism,innovation, pragmatism, team spirit, integrity.To respect
and value individuals, their diversity and support them in their need to balance
professional and personal lives.
6. PROCESS:
The prestigious awards itself speaks the smooth functioning of the insurance
activities. They have the highest claims paying ability and a fundamentally strong
position. They want to be the first choice for insurers in the country. So, they
understand the insurance needs of the customers and translate it into affordable
products that deliver value for money.
7. PHYSICAL EVIDENCE:
Physical evidence is the material part of a service. Strictly speaking there are no
physical attributes to a service, so a consumer tends to rely on material cues. There
are many examples of physical evidence, including some of the following:
a) Business cards
b) Internet / Websites
c) Furnishings
e) Internal Infrastructure
Accelerated Growth
Bajaj Allianz Life Insurance Co. Ltd posted a profit of Rs.50 cr in the fiscal end
march
Avni Raja/CNBC-TV18
The rivals include ICICI Prudential Life Insurance Co. Ltd, Reliance Life insurance
Co. Ltd, HDFC Standard Life Insurance Co. Ltd, SBI Life Insurance Co. Ltd and
Birla Sun Life Insurance Co.
PRODUCTS
TERM CARE
This plan not only offers you life insurance cover at a low cost, but also provides for
return of premium on maturity. The premium returns at maturity will be equal to the
single premium or the sum total of equivalent annual premium of the Economy Pack
(excluding extra premium charged if any). In case of pre-maturity death during the
policy term, the full sum assured will be paid to the nominee.
The Bajaj Allianz “Term Care” plan offers you the convenience of choosing
between two premium payment options:
1. Regular Premium Payment: - Premium payment throughout the selected
term.
2. Single Premium Payment: - One time premium payment for the selected
term at commencement.
Apart from covering the risk of natural death, this plan also provides you the
option to choose up to 5 additional benefits. You can select a specific combination
of additional benefits best suited to your needs, available in 4 attractive forms:
Economy: - This is the basic plan, which is available for both the regular
and single premium payment options.
Health: - This pack comes with the following 2 in-built additional benefits:
Critical Illness Benefit
Hospital Cash Benefit
The health pack is available with the regular premium payment option only.
Total: - This pack comes with the following 5 in-built additional benefits:
Accidental Death Benefit
Accidental Permanent Total/Partial Disability benefit
Waiver Of Premium Benefit
Critical Illness Benefit
Hospital Cash Benefit
The total pack is available with the regular premium payment option.
With Bajaj Allianz Unit Gain SP you can invest in one life insurance plan that can
take care of all your changing requirements throughout your life. This plan has been
designed to provide you maximum flexibility, so that you do not have to worry about
your changing needs.
This policy offers you the unique option of combining the protection of life-insurance
with the attractive prospect of investing insecurities. You can choose the investment
funds where you want to invest your money, providing you with an opportunity to
have a direct stake in the performance of the financial markets. It also benefits
attractive tax advantages and can protect your loved ones against unfortunate events.
The five funds offered are as under:-
1. Equity Fund- This fund provides the scope of high appreciation over a long
term. The fund will primarily invest in equities and is expected to match
returns given by NSE NIFTY. This fund will invest at least 90% in equities &
maximum 10% in cash.
2. Equity Gain Fund- The investment objective of this fund is to provide capital
appreciation through investment in selected equity stocks that have the
potential for high capital appreciation. This fund will invest at least 90% in
equities & maximum 10% in debt & cash instrument.
5. Cash Fund- The cash fund will invest conservatively in money market &
short term investment to ensure that return on investment shall never be
negative. 100% of this fund will be invested in money market instruments.
Key Features: -
Guaranteed death benefit.
Choice of 5 investment funds with flexible investment management
that you can change at any time.
Attractive investment alternative to fixed interest securities.
Convenient single premium payment, with option to pay top-ups later.
100% of the single premium/ top-ups are allocated.
Provision for full/partial withdrawals any time after the single
premium is paid.
This plan takes care of your insurance and investment requirements for life. This plan
has formulated a unique combination of protection and prospects of attractive returns
with investment in various mix of securities to make a perfect plan to last you a
lifetime of prosperity and happiness. Premiums paid by you, net of premium
allocation charge, are invested in funds of your choice and units are allocated
depending on the unit price of the funds. The value of your policy is the total value of
units that you hold in the funds. The insurance cover charges, policy administration
charges and the additional rider benefit charges (if any) are deducted through monthly
cancellation of units. Fund Management Charge is priced in the unit value.
Bajaj Allianz offers you a choice of six investment funds as given below:
1. Asset Allocation Fund: - The investment objective of this fund will be to
realize a level of total income, including current income and capital
appreciation, which is consistent with reasonable investment risk. The
investment strategy will involve a flexible policy for allocating assets among
equities, bonds and cash.
2. Liquid Fund: - The investment objective of this fund is to have a fund that
protects the invested capital through investments in liquid money market and
short-term instruments.
5. Equity Index Fund II: - The investment objective of this fund is to provide
capital appreciation through investment in equities forming part of NSE
NIFTY.
Key Features: -
Guaranteed life cover, with a flexibility to choose insurance cover
according to your changing needs.
Presenting a unique investment ‘Asset Allocation Fund’ wherein you
have not to worry to switch funds in case market condition changes.
A host of optional additional rider benefits which includes assurance to
your family with family income benefit and waiver of premium
benefit.
Flexibility of partial withdrawals at any time after three years from
commencement of the policy provided three full years premiums are
paid.
INVEST GAIN
It takes only a moment promises and a lifetime to keep them. Keeping promises made
to your loved ones is not just a responsibility, but a commitment that you have to live
up to. When you promise to see your family through thick and thin you need to make
sure that you have planned for all the eventualities that may befall on them. You need
to be prepared that even if there ever is an instant that you are not there with them you
have saved enough to see them through their entire life. We understand this need,
which is why we have developed BAJAJ ALLIANZ’s INVESTMENT GAIN, the
plan that helps you in saying “My family ,May you always be happy!”
You can select the unique family income benefit from Bajaj Allianz that ensures total
financial protection for your loved ones. In case of death or accidental total permanent
disability, a guaranteed monthly income of 1% of the sum assured (12% per annum)
is paid till the end of the policy term or at least for a period of 10 years, whichever is
higher. Moreover, all future premiums are waived.
You have the option to add the following additional benefits, providing total
protection against uncertainties.
Family income benefit (FIB) - as already described.
Comprehensive Accident Protection- This benefit provides comprehensive
cover in case of the accident. It comprises of:-
Critical Illness benefit (CI) - Some illness is critical. They not alter one’s
life’s pattern but also result in a financial drain. Bajaj Allianz critical illness
benefit softens the impact on the family by paying out the critical illness
benefit under the plan immediately, while other policy benefit continues.
Hospital Cash Benefit (HC) - The worry of setting hospital bill (room
charges) adds to the trauma of hospitalization. Bajaj Allianz Hospital Cash
Benefit this financial burden and helps recovery with peace of mind.
The Bajaj Allianz Life Long Gain Plan comes with a host of features to allow you
to have the best of all words-regular income for you and the added benefit of
providing for your loved ones too. This is the perfect plan to take care of ongoing
and future family expenses like debts, expenses on children etc. It can also take
care of unforeseen expenses like accidents, illness etc.
The premiums paid are invested in the Life Long Gain fund & units are allocated
depending on the offer price of units for the fund. The value of your policy is the
bid value of units that you hold in the fund. The life insurance cover charges are
deducted monthly cancellation of units, the fund administration charges and fund
management charges are priced in the unit value.
Benefits Available Under This Plan Are:
Death Benefit: In case of unfortunate death the beneficiaries are entitled to
the greater of:
i. Sum Assured less partial withdrawals
ii. The bid value of units. If the age of the insured person is less than 7 or
above 70, then the bid value of units is paid.
Guaranteed Survival Benefits: Guaranteed Survival Benefits are available
under this policy. Bajaj Allianz Life Insurance will pay, by cancellation of
units in the account of the policy, 3% of the Sum Assured every year after the
premium payments are over till the termination of the policy.
This guaranteed amount is payable every year provided all premiums have
been paid and no partial withdrawals are affected. If any partial withdrawal
were made, the guaranteed survival benefit would be 3 % of (Sum Assured
less partial withdrawals) for the subsequent policy every years, if the partial
withdrawals made are equal to the Sum Assured, then the guaranteed survival
benefit will become nil, and funds in the account will be available to you for
full/ partial withdrawals as and when you need them.
Full Withdrawal: Life Long gain offers you the flexibility of full withdrawal
by surroundings all your units, anytime after 3 full years premiums paid. The
full withdrawals are paid out at the bid value of units. On full withdrawal, the
policy will terminate.
Partial Withdrawal: Life Long gain allows you to make partial withdrawals
anytime after all the premiums are paid. This gives you the liquidity and the
options to take out additional money aver and above the guaranteed survival
benefit, as and when required. In case of partial withdrawal, a minimum
balance of Rs.10000 at the bid value of units must be maintained, and the
minimum withdrawal amount is Rs.1000. In case of a partial withdrawal, the
subsequent guaranteed survival benefit will be 3% of Sum Assured less partial
withdrawal made.
Key Features: -
Guaranteed death benefit
Whole life protection with only 10 or 15 years of contribution.
Guaranteed survival benefit that pays 3 % of the Sum Assured every year
after the premium payment are over
Provision for full and partial withdrawals
Are your children destined for greatness? Will they devise the universal currency or
solve the problem of global warming? Will they make music we never heard before or
keep shattering records in sports? Your child can aim for the highest echelons of
success, for greatness, and immortal fame. Your child can dream. But your does you
must.
Taking care of a child is perhaps the most important job a parent can have. It is but
natural that you would like to give your child your best and therefore this is the time
when careful financial planning can help you fulfill the aspiration that you have for
your children.
Bajaj Allianz Child Gain offers a wide array of solutions that allows you to plan your
child’s future providing you with as many as 4 distinct and unique options: -
Option 1: Child Gain 21
Option 2: Child Gain 24
Option 3: Child gain 21 plus
Option 4: Child gain 24 plus
Common features in the 4 options of Bajaj Allianz Child Gain Plan are: -
1. Limited premium term which means that the premium are payable till your
child attains the age on 18 years.
2. Your contributions grows by the way of compounded annual bonus which will
be paid to you with the first guaranteed payout (policy anniversary following
age 18 of your child) for in force policy, in addition to the terminal bonus may
also be paid.
3. You are also eligible for tax benefit under sec 80C and sec 10D of the income
tax act.
In Built Benefits: -
Waiver of Premium Benefit
Family Income Benefit
Start of Life Benefit
The following sheet contains the information in a very brief, Such a brief note is ok
from the point of general awareness. But when it comes to actual application one
needs to have indepth and up to date knowledge.
Application of Income Tax provisions involves the application of Income Tax Act,
the Rules made thereunder for valuations and formats for furnishing the information,
various clarifications and circulars issued from time to time. Some times a reference
has to be made to the case laws, Industry practices. A wrong claim can lead to default
, interest , penalty etc.
I have made my best attempts to bring the summary from the above together and
presented it in easy to understand format.
WRITEUP ON TAX
As we all near the end of the financial year 2009-10, we start to worry about planning
our investments to ensure maximum tax savings. The fear of finishing and furnishing
our Income Tax details, and filing the IT returns on time engulfs us. We either rush to
our CA’s, or start bothering the income tax personnel within our organization to
understand what is it that we can do to save the maximum amount of Tax.
Knowing and learning about Income Tax is not as difficult as it seems. If we know all
applicable sections and deductions correctly, there is a possibility we will save the
money that we pay to our CA’s.
Through this booklet our aim is to help you understand Income Tax and the related
laws better. Our motto would be to talk in your language and make Income Tax
planning more interesting and much simpler to understand.
As per The Income Tax Act 1961, amended in 2008, there are 9 major sections that
we need to understand:
Section 80C: One of the most important sections under the act. This section allows
investments up to a maximum of Rs. 1,00,000 under various instruments. These
instruments range from Tuition Fee for your child’s education to investments in
Public Provident Fund.
Section 80C: Deduction for Investments including Life Insurance and Provident
Fund.
Section 80C was inserted from assessment year 2006-2007. It provides deductions
from gross (total) income for qualified amounts paid or deposited by the assessee in
the previous year.
Main Provisions:
The deduction is available only to an individual or a HUF from the gross total
income,
The deduction is allowed irrespective of whether such amount is paid or
deposited by the taxpayer out of his income chargable to tax,
The deduction is available on the basis of specified qualifying
investments/contributions/payments made by the taxpayer during the previous
year,
The maximum amount deductible under section 80C is Rs. 1,00,000. Also the
total amount of deductions under sections 80C, 80CCC and 80CCD is Rs. 1,
00,000.
Life insurance premium (Bajaj Allianz Life Insurance)on the life of self,
spouse or child or a member of HUF subject to a maximum of 20 per cent of
sum assured,
Payment in respect to non-commutable deferred annuity plan taken in the
name of self, spouse or child,
Deferred annuity deducted from Government employee (subject to maximum
of 20 per cent of salary),
Contributions (not the repayment of loan) towards statutory provident fund
and recognized provident fund,
Contribution towards an approved superannuation fund,
Subscription to National Saving Certificates, VIII Issue,
Contribution to ULIP (unit-linked insurance plan) of Unit Trust of India and or
LIC Mutual Fund,
Payments for notified annuity plan of LIC.
Subscription towards notified units of Mutual Fund,
Contribution to notified pension fund set up by Mutual Fund,
Any sum paid (and accrued interest) as subscription to Home Loan Account
Scheme of National Housing Bank or contribution to any pension fund of
National Housing Bank, (AT present Not available)
Any sum paid as subscription to any scheme of public sector company
engaged in providing longterm finance for purchase/construction of residential
houses or from the housing board in India engaged in planning and
development of cities.
Any sum paid as tuition fees for the admission or otherwise to any
university/college/educational institution in India for full time education for
any two children of the taxpayer.
Section 80CCC: Retirement planning had never been so lucrative before. You can
now save up to Rs. 1, 00,000 for your retirement every year. The earlier cap of Rs.
10,000 has now been removed. But the only point that we need to keep in mind is that
we cannot avail of tax benefits for more than Rs. 1, 00,000 under Sec 80C and
Sec80CCC combined.
Section 80D:. Health Insurance premiums paid for insuring your own health, or that
of your spouse, parents and children also allows you to avail of tax rebates. The
maximum amount that you can claim under this section is Rs. 35,000: Rs. 15,000 for
self, spouse and dependent children, and Rs. 15,000 for your parents. In case your
parents are senior citizens, the limit goes up to Rs. 20,000.
Any mode of payment is accepted including payments made through credit cards,
except cash.
Deduction:
Scope of Coverage:
Section 80DD: Any expenses incurred on the treatment of a handicapped dependent
fall under this section. The upper limit currently stands fixed at Rs. 50,000, and may
go up to Rs. 75,000 depending on the severity of the disability.
Life Insurance: All investments made towards Life Insurance are eligible for a rebate
u/s 80C of the Income Tax Act. Life Insurance products with a minimum lock in
period of 3 yrs only are eligible for the rebate. Premiums paid under pension plans of
various life insurers are also eligible for Tax rebate. The major advantage of a Life
Insurance product is that they provide tax free interest income.
These are Mutual Fund products and carry market risk. These too, like life insurance
products, are eligible for tax rebate u/s 80C, if they have a lock in period of 3 years. A
major disadvantage of these instruments is that they do not provide life cover.
These are 15 yearlong investments and provide tax-free returns. The current rate of
returns is 8%. Maximum investment allowed under this instrument is Rs. 70, 000,
which is eligible for a rebate u/s 80C.
Bank Deposits:
Tax rebate is available for 5 yrs deposits in any scheduled bank. The point to
remember is that the entire interest income is taxable.
Home Loans:
Section 24 of the Income Tax Act allows you to deduct the total interest paid on your
home loan from your taxable income for the same financial year. You can also claim a
rebate u/s 80C for the principal amount repaid on the home loan.
The entire tuition fee paid for up to two children is exempted from tax. Donations of
any kind like development fee etc. are excluded from the same.
Those servicing a loan taken for higher education can claim a deduction on the
interest paid for the loan u/s 80E of the Income Tax Act. Currently there is no ceiling
on the interest amount that can be claimed under this section. The principle amount is
however completely taxable.
Rebate is available u/s 80D of the Income Tax Act, for premiums paid for self,
spouse, children and parents. A limit of Rs.15, 000 is fixed for premiums paid for self,
spouse and children’s. There is an additional benefit of Rs. 15,000 on premiums paid
for parent(s) and in case the parents are senior citizens, the upper limit increases to
Rs. 20,000.
SECTION 80C lists down the instruments, which you can invest in order to save tax.
You can invest a maximum of Rs 1 lakh in all these instruments put together and the
entire amount of Rs 1 lakh will be deducted from your taxable income.
You can get a deduction for the following investments you make:
1. A life insurance policy or a unit-linked insurance plan (ULIP). The lock-in period
for ULIPs is between 3 to 5 years and the returns vary depending on the performance
of your fund.
However, if your annual premium exceeds 20 per cent of the sum assured on your
policy, you will not get the tax benefit.
2. A retirement benefit plan offered by mutual funds. Examples are the UTI
Retirement Benefit Plan and Templeton India Pension Plan.
8. Bank fixed deposits that provide the Section 80C tax benefit. They come in with a
lock-in of 5 years.
Save tax on Regular Premium payments - All the premiums paid towards
insuring your life are exempted from tax up to Rs. 1,00,000/- as specified in
section 80C of the Income tax act.
Enjoy Tax free Maturity returns - One of the biggest advantages of investing
in Life Insurance policies is that, the complete maturity amount is tax free.
Thus, you save tax not only at the time of investing in a life insurance plan,
you also get completely tax free returns after maturity.
The health of your family is very important to you. Bajaj Allianz Family care first
presents an innovative yet practical health care plan for everyone in your family
including children and parents. This unique hospitalisation plan gives you a 3 year
health cover for your entire family and allows you to renew this policy after every 3
years to keep your family covered till the age of 74 years. So no separate accounts,
repetitive paperwork or payments adjustments for each member. Secure your entire
family in one shot.
The policy covers hospitalization expenses ranging from Rs.1 lac to Rs.10 lacs. This
means, is you opt for a sum assured of Rs.5 lacs for your family, you and your family
can avail up to Rs.5 lacs every year to meet your hospitalization expenses, subject to
limits on reimbursement of expenses, waiting period and exclusions as mentioned
below.
All the life assured covered under the policy will be referred to as members. The
proposer or his/her spouse, if included who so ever is of higher age shall be referred
to as Primary Member and all other life assured as dependant members. Children of
the Primary Member shall be covered provided they are economically dependant on
parents and they are not married.
Marketing strategy as a key part of the general corporate strategy marketing strategy
is most effective when it is an integral component of corporate strategy, defining how
the organization will engage customers, prospects and competitors in the market arena
for success. It is partially derived from broader corporate strategies, corporate
missions, and corporate goals. They should flow from the firm's mission statement.
They are also influenced by a range of micro environmental factors.
A strategy consists of well thought out series of tactics. While it is possible to write a
tactical marketing plan without a sound, well-considered strategy, it is not
recommended. Without a sound marketing strategy, a marketing plan has not
foundation. Marketing strategies serve as the fundamental underpinning of marketing
plans designed to fill market needs and reach marketing objectives. It is important that
these objectives have measurable results. A good marketing strategy should integrate
an organization's marketing goals, policies, and action sequences (tactics) into a
cohesive whole. Many companies cascade a strategy throughout an organization, by
creating strategy tactics that then become strategy goals for the next level or group.
Porter generic strategies - strategy on the dimensions of strategic scope and strategic
strength. Strategic scope refers to the market penetration while strategic strength
refers to the firm’s sustainable competitive advantage.
· Cost leadership
· Product differentiation
· Market segmentation
Innovation strategies - This deals with the firm's rate of the new product
development and business model innovation. It asks whether the company is on the
cutting edge of technology and business innovation. There are three types:
· Pioneers
· Close followers
· Late followers
AREA OF STUDY
The area of the study related with getting correct information of life insurance policies
of different peoples in the region of Gaya, Bihar.
RESEARCH DESIGN
The research design is basically Exploratory in nature which helps in developing the
new ideas and insights about the problem under study. These are flexible in nature
that helps in gathering the relevant data to the problem, and hence many different
facts of problem can be considered.
SAMPLE DESIGN
A sample design is a definite plan for obtaining a sample from a given population. It
refers to the techniques or the procedure the researcher would adopt in selecting items
for the sample. Sample design may as well be drawn from the population to be
included in the sample i.e. the size of the sample. Sample design is determined before
data are collected. It includes space boundary, time boundary and sample size.
TIME BOUNDARY
10 June 2010 – 25 July 2010
SAMPLE SIZE
This refers to the number of items to be selected from the universe to constitute a
sample a major problem before a researcher; the size of sample should neither be
excessively large, nor too small. It should be optimum. An optimum sample is one
which fulfills the requirement of efficiency, representative ness, reliability and
flexibility, while deciding the size of sample; researcher must determine the desired
precision as also an acceptable confidence level for the estimate. During my study I
have taken 50 insurance care consultants as the size of sample.
SAMPLE PROCEDURE
To know the response, I have used the questionnaire method. If one wish to find what
insurance care consultants think or know, the logical procedure is to ask them. This
has led marketing researchers to use the questionnaire technique for collecting data
more than any other method.
In this method questionnaire were distributed to the respondents and they were asked
to answer the questions in the questionnaire. The questionnaire were structured non
disguised questionnaire because the question which the questionnaire contained, were
arranged in a specific order besides every question asked were logical for the study,
no question can be termed as irrelevant.
OPTIONS RESPONSE
Display 40%
Door To Door Promo 14%
Exhibitions 16%
Catalogue 20%
Price Off 1o%
20
40
20
Display
Door to Door Promo
Exhibitions
16 14 Catalogue
Price Off
Figure 1
Interpretation:
According to the study 40% insurance care consultants prefer display technique,20%
insurance care consultants prefer catalogues, 16% to the exhibition, 14% to the door
to door demo and 10% insurance care consultants prefer price off technique.
12 18
16
Display
Door to Door Promo
Exhibitions
Catalogue
Price Off
18 36
Figure 2
Interpretation:
According to the study 36% insurance care consultants say door to door demo
techniques giving good response, 18% insurance care consultants say to the display &
exhibition, 16% to the catalogues & 12% say to the price off technique.
12 10
22
Display
Door to Door Promo
Exhibitions
Catalogue
Price Off
46
10
Figure 3
Interpretation:
According to the 46% insurance care consultants, catalogue technique is economically
beneficial. 22% to the door-to-door demo and 12% insurance care consultants prefer
price off technique.10% to the exhibition & display technique.
Options Response
Display 22%
14 22
16
Display
Door to Door Promo
Exhibitions
Catalogue
price Off
10
38
Figure 4
Interpretation:
According to the study 38% insurance care consultants say display technique requires
less time in sales promotion. 22% to the display technique, 16% insurance care
consultants vote to the catalogues, 14% insurance care consultants vote to the 10% to
the exhibition.
Options Response
Display 18%
Door to Door Promo 30%
Exhibitions 10%
18
8
34 Display
Door to Door Promo
Exhibitions
Catalogue
Price Off
30
10
Figure 5
Interpretation:
According to the study 34% insurance care consultants say that the catalogues is
easily manageable, 30% to the door to door demo,18% insurance care consultants
prefer display technique 10% to the exhibition, and 8% insurance care consultants say
to the price off technique.
Options Response
Display 14%
Door to Door Promo 12%
Exhibitions 12%
Catalogue 22%
Price Off 40%
40 12
Display
Door to Door Promo
Exhibitions
Catalogue
Price Off
12
22
Figure 6
Interpretation:
According to the study 40% insurance care consultants vote to the price off technique
is require less knowledge to execute.22% insurance care consultants prefer
catalogues, 14% to the display and 12% to the exhibition & door to door.
Options Response in %
Display 20
Door to Door Demo 42
Exhibition 24
Catalogue 10
Price Off 4
Display
24 Door to Door Promo
Exhibitions
Catalogue
Price Off
42
Figure 7
Interpretation:
According to the study 42% insurance care consultants vote to the door-to-door
technique that it requires more knowledge to execute than others. 24% to the
exhibition, 20% to the display technique, 10% insurance care consultants give vote to
the catalogues and 4% insurance care consultants prefer price off technique.
Options Response
Yes 46%
No 40%
Can’t Say 14%
46
Yes
No
Can't Say
40
Figure 8
Interpretation:
According to the study 46% insurance care consultants say yes that the price off are
necessary for sales promotion. 40% say no and 14% say can’t say.
Q.9 Do you think that sales promotion program that is presently undertaken by
Bajaj Allianz. are satisfactory?
Options Response
Yes 34%
No 46%
Can’t Say 20%
Yes
No
Can' Say
4th Qtr
46
Figure 9
Interpretation:
According to the study 46% insurance care consultants say No that the sales
promotion program that is presently undertaken by Bajaj Allianz are satisfactorily
36% say Yes and 20% say can’t say.
Options Response
Yes 72%
No 22%
Can’t say 6%
Yes
No
Can't Say
72
Figure 10
Interpretation :
According to the study 72% insurance care consultants say yes installment offers are
22% say no and 6% say can’t say.
FINDINGS
2. According to them display is the most feasible technique for sales promotion
because of its large exposure and economic feasibility for the organization.
5. Insurance care consultants said that their sale is very much increased in the last
years because of an excellent performance of the product. Insurance care consultants
said that the customer are very much satisfied after getting insurance policies because
of its features related with risks of life and also because of quality of service provide
by their company is very good.
5. Insurance care consultants opine that that there is need of improvement in sales
promotion technique to remain competitive and for enhancement of market share.
Here are some suggestions, which may help to strengthen the firm further:
1. Many of the insurance care consultants of the Bajaj Allianz. Has the lack of good
communication skills and training. So training should be easy.
4. People must be made aware of the benefits of the policies of Bajaj Allianz.
7. All the details about the company should be given to the customers.
9. The company must try to find new markets especially in the rural areas.
CONCLUSION
The market potential for private insurance companies is found to be greater in the
long run as population and level of income are increasing. Most of the Insurance
Companies are focusing on formulation of effective strategies and sales promotion
technique. This also become an important area of competition in Life Insurance
Companies in the Era of marketing communication.
The private insurance companies have to concentrate on the factors like competitors
sales promotion strategies, price offs, new innovative techniques in this area,
availability of products and services with the company, different classes of people,
awareness among customers about sevices offered and their satisfaction. Then these
companies should make effective strategies by appropriate blending of all 7Ps i.e.
product, price, place, promotion, people, process and physical evidence.
Hence, the market has potential. The private insurance companies that are taking
immediate steps can tap it easily & rapidly.
LIMITATIONS
3. While designing the questionnaire it was kept in mind to gather more and
more information from each target person. For the neither present nor
descriptive questions could have served the purpose. Therefore the
questionnaire contained in the open-ended questions.
IIMT PROFESSIONAL COLLEGE, MEERUT Page 72
4. The study was conducted in Bajaj Allianz in Bhopal city, which has 127 to
170 insurance care consultants only. The sample size was of 50 insurance care
consultants only so that accuracy of data so collected could be absurd
covered by circulation of questionnaire.
6. The study is based on the information gathered from the insurance care
consultants. Therefore in such case it is possible that the information supplied
might be biased because the insurance care consultant might have shown
partiality towards their insurance policies.
BIBLIOGRAPHY
BOOKS:
Kothari C.R., (1999) Research Methodology, Wishwa Prakashan.
Kotler P. and Armstrong G., (2005) Principles of Marketing New Delhi,
Prentice Hall of India.
WEBSITES:
www.bajajallianz.com
www.quickmba.com
www.indiainfoline.com
ANNEXURE
QUESTIONNAIRE
Name : _____________________________________
Address : _____________________________________
C) Exhibition D) Catalogue
E) Price-off
C) Exhibition D) Catalogue
E) Price-off
C) Exhibition D) Catalogue
E) Price-off
C) Exhibition D) Catalogue
E) Price-off
C) Exhibition D) Catalogue
E) Price-off
C) Exhibition D) Catalogue
E) Price-off
C) Exhibition D) Catalogue
E) Price-off
Q.8 Price off and installment offers are necessary for sales promotion?
A) Yes B) No
C) Can’t say
Q.9 Do you think that sales promotion program that is presently undertaken by
Bajaj Allianz. are satisfactory?
A) Yes B) No
IIMT PROFESSIONAL COLLEGE, MEERUT Page 76
C) Can’t say
A) Yes B) No
C) Can’t say
Life Insurers
HDFC Standard Life Insurance Co. 255.50 320.00 47.52 272.48
Ltd.
ICICI Prudential Life Insurance Co. 675.00 925.00 240.50 684.50
Ltd.
Max New York Life Insurance Co. 346.08 466.08 121.18 344.90
Ltd.
Kotak Mahindra Old Mutual Life 151.26 211.76 55.06 26.00
Insurance Co. Ltd
Birla Sun Life Insurance Co. Ltd. 290.00 350.00 91.00 26.00
TATA-AIG Life Insurance Co. Ltd. 231.00 321.00 83.46 237.54
SBI Life Insurance Co. Ltd. 175.00 350.00 91.00 259.00
ING Vysya Life Insurance Co. Ltd. 245.00 325.00 84.50 26.00
Metlife India Insurance Co. Ltd. 160.00 235.00 61.10 173.90
2009 2008
Public Sector
LIC(A) 361428.87 304436.88
Private Sector
HDFC Std. Life 480.77 305.43
MNYL 436.37 241.85
ICICI PRU 970.63 658.45
BSLI 170.06 140.38
TATA AIG 392.76 220.65
KOTAK LIFE 200.67 133.43
SBI LIFE 960.89 367.84
BAJAJ ALLIANZ 382.28 221.91
MET LIFE 157.18 120.18
AMP SANMAR 110.71 98.69
ING VYSYA 241.22 75.28
AVIVA 144.95 144.65
SAHARA LIFE 142.48 143.29
TOTAL(B) 4790.98 2872.03
TOTAL(A+B) 366219.85 307308.91
2009 2010
PUBLIC SECTOR
LIC (A) 11462.03 9244.06
PRIVATE SECTOR
HDFC STD LIFE 151.91 101.68
MNYL 14.03 2.11
ICICIPRU 166.64 127.59
BSLI 0.06 0.00
TATA AIG 76.78 39.79
KOTAK LIFE 13.36 7.54
SBI LIFE 78.97 15.41
BAJAJ ALLIANZ 9.28 3.81
METLIFE 0.21 0.00
AMP SANMAR 50.45 9.83
ING VYSYA 0.00 0.00
AVIVA 0.00 0.00
SAHARA LIFE 0.06 0.00
TOTAL (B) 561.75 307.77
TOTAL (A+B) 12033.78 9551.83
2009 2010
PUBLIC SECTOR
LIC (A) 42639.42 34086.32
PRIVATE SECTOR
HDFC STD LIFE 0.00 0.00
MNYL 7.25 1.35
ICICIPRU 0.00 0.00
BSLI 0.00 0.00
TATA AIG 14.70 0.00
KOTAK LIFE 2.05 0.90
SBI LIFE 10.77 2.92
BAJAJ ALLIANZ 1.27 0.95
METLIFE 2.52 0.44
AMP SANMAR 0.00 0.00
ING VYSYA 0.00 0.00
AVIVA 2.85 0.57
SAHARA LIFE 0.02 0.00
TOTAL (B) 41.43 7.15
TOTAL (A+B) 42680.85 34075.47
2009 2008
PUBLIC SECTOR
LIC (A) 2758.67 209.87
PRIVATE SECTOR