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DOKUMEN HANDOVER Shift 2

Minggu, 09 Oktober 2016 Halaman 1 dari 6

HANDOVER [START ->Minggu, 09 Oktober 2016, 14:30] - [END ->Minggu, 09 Oktober 2016, 23:30]

SHIFT Indra Sulanjana


NOC
M Syariatillah STATUS DESCRIPTION
2 Officers:
Action : Remarks & Other Action Info :
☒ Monitoring
☒ Checklist DC  Checklist vault, rack DSS, GKM, Rack
☒ Other Internal TVSS & UPS.

SMC Problem & Request Ticket Info :


New
PID 149, 150, 153, 154 & RID
Open 5 #ID
290
Closed
Cust. Call - -
PABX check @ NOC ROOM OK All Station = OK
Server NMS OK Host 10.1.1.181
DELL PC Monitoring OK -
MRTG Customer OK -
Firewall JUNIPER SRX550 OK CPU/Memory = OK
CCTV OK -
Vault & Rack DSS, GKM, Internal OK -
TVSS & UPS
.:: Status Legend ::.
GOOD ATTENTION CRITICAL

Lampiran Action
No Action Deskripsi
1 3 Hourly Checklist Examination Vault 3 Hours Checklist untuk pengecekan potensi api di vault
Status : Safe
2. Check Rack Server Checking Rack Server (DSS,GKM,Internal,UPS)
Status: Amber GKM Storage
3. Backup Data NMS Backup data NMS :
OpManager (10.1.1.111:8060 dan 10.1.1.181:8060)
Netflow Analyzer (10.1.1.181:8080)
Status : Success

LAMPIRAN PING LATENCY CUSTOMER AND TVSS EMAIL


DOKUMEN HANDOVER Shift 2
Minggu, 09 Oktober 2016 Halaman 2 dari 6

Ping Latency
(Include TVSS
Email)

Lampiran Customer OpManager


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Customer
OpManager

LAMPIRAN SERVER NMS

LAMPIRAN DELL PC
DOKUMEN HANDOVER Shift 2
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Lampiran Print Screen Monitoring Dell Server

Resource Utilization Juniper SRX550


DOKUMEN HANDOVER Shift 2
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LAMPIRAN PHYSICAL CHECKLIST RACK CUSTUMER

LAMPIRAN PHYSICAL CHECKLIST RACK CUSTUMER


DOKUMEN HANDOVER Shift 2
Minggu, 09 Oktober 2016 Halaman 6 dari 6

Lampiran Open Ticket


No. ID Title Deskripsi
1. PID [Internal] Printer HP7000 http://10.1.1.111:8070/ProblemDetails.cc?
149 Eror PROBLEMID=149&fromListView=true
2. PID [Internal] SPAM pada http://10.1.1.111:8070/ProblemDetails.cc?
150 Outlook PROBLEMID=150&fromListView=true
3. PID [Internal] Koneksi Wifi http://10.1.1.111:8070/ProblemDetails.cc?
153 TVSS lambat PROBLEMID=153&fromListView=true
4. PID [Internal] Hardware Failure http://10.1.1.111:8070/ProblemDetails.cc?
154 Panel Fan PAC SMA & UPS PROBLEMID=154&fromListView=true
5. RID [Internal] Replace http://10.1.1.111:8070/WorkOrder.do?
290 Notebook Battery - woMode=viewWO&woID=290&&fromListView=true
Hendro Soewito