Equipment staging infastructure

Configuring and testing of infastructure

Equipment staging of Voice
Configuring and testing of Voice
Pre-cutover implementation site readiness
Pre-cutover implementation of infastructure
Pre-cutover implementation of Voice
Schedule user training classes
Set up TAPS* server for phone placement
Phone placement
Configure phones
Update Unity** and CER
Test POTs and fax ports
Confirm call routing, dial plan and recordings
Test inbound and outboud calling
Test 911 with call center/police
Cutover day
User training

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Voicemail System and Platform Upgrade
To replace the existing Cisco Unity Voicemail hardware and
software with most current software versions and robust
hardware. This will allow Fairmont State s continued growth and
stability of voice systems, as well as ensure compatibility with
future email systems upgrades.

Voicemail System and Platform Upgrade

Determine Software Version
Gather Documentation
Training Preparation and Check List Creation
Receive Software Kit
Perform Unity Upgrade
Integration with MS Exchange
Test and troubleshoot software upgrade
Perform test migration to VM (virtual servers)
Migrate to VM (virtual servers) Production

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Solution & End User Requirements Validation
Architecture Validation
Network Readiness Assessment
Solution and Site Acceptance Test Plan

============================
PLAN
Step 1. Customer Requirements Verification
Step 2. Project Kickoff
Step 3. Conduct a Planning Workshop
Discussion of design requirements, alternatives, and deliverables
?? Preparation of a high-level project plan
?? Determination of resource requirements and the organization's readiness for c
hange
?? Establishment of the project communication plan
?? Creation of the customer to-do list and action plan
Step 4. Perform Low-Level Site Survey
DESIGN
Step 1. Host a Design Workshop
Step 2. Low-Level Design
Step 3. Detailed Design Review
Step 4. Present Low-Level Design to Primary Decision Maker for Acceptance

Implement Phase
Choose a Step for IP Telephony Step
1. Order Equipment Step
Order Hardware and Software
Order Software and Hardware Support
2. Implementation Planning Step
Implementation Planning Meeting
?? Design confirmation
?? Implementation plan
?? Migration/integration strategy
?? Solution acceptance testing
?? Proposed installation dates and caveats
?? Customer to-do list
Roles and responsibilities, including issue resolution strategy, escalation pr
ocedures, and management briefing
Verify Customer To-Do List and Action Plan
Prepare Installation Documentation

3. Project Monitor and Control Step

Status Reporting
Change Control

4. Site Preparation Step

Prior to installation, it is imperative to conduct a thorough site survey and as

sess the state of readiness of all infrastructure components, as well as:
?? Equipment room readiness
?? Power, grounding, and HVAC
?? Conduit, cabling, patch panels, and racks
?? Access control to physical plant
?? Demarc for Telco Services
?? Ensure existing network is functioning and stable
?? Identify any existing security penetration points
?? Ensure that a plan exists to transition from the existing system to the new s
ystems.

Validate Site Specification:

Complete Site Survey
Prepare Site
Verify Site Survey

5. Install and Configure Step

Stage Equipment
Install Equipment and Server Software
Install Switches and Routers
Install the Voice Gateway
Install Convergence Server(s) and/or Integrated Communications
Install Telephony Software
Deploy and/or Place the Cisco IP Phone
Load, Configure, Integrate and Test Client Software
Configure the E911 Solution
Integrate with Voicemail

6. Test and Acceptance Step

Test the Solution:
Check that each piece of equipment, and the network as a single entity,
are operational and manageable
Verify that each site is operational and ready to be brought online
Conduct Pre-Launch Test
Network Ready For Use Acceptance

7. Knowledge Transfer Step

8. Close-out