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© 2005 Steelcase Development Corporation

We either…

or WE DON’T STAY THE SAME

© 2005 Steelcase Development Corporation


on Performance over Time

…some things go really well…

…some things go poorly that should have gone really well…

…realize that we need to learn and practice basic skills…

© 2005 Steelcase Development Corporation


Gates’ Home Library
Size: 2,100 sq. ft.

The ornate, paneled library has a domed


reading room with oculus (light well),
fireplace, and two secret pivoting bookcases,
one containing a bar.

© 2005 Steelcase Development Corporation


http://www.usnews.com/usnews/tech/billgate/gates.htm
© 2005 Steelcase Development Corporation
Courtesy of the Genetics & Public Policy Center with support from The Pew Charitable Trusts
Is there an important relationship between performance and

© 2005 Steelcase Development Corporation


we tend to balance this way….

© 2005 Steelcase Development Corporation


ideally, we’d like

© 2005 Steelcase Development Corporation


point plan to
think of view implement implement

© 2005 Steelcase Development Corporation


think

ponder

query

network

read

© 2005 Steelcase Development Corporation


© 2005 Steelcase Development Corporation
point
think
of view
leaders must develop & articulate POV

make a decision around the debate

one person must establish direction

changing POV is only valid if new evidence


is submitted

© 2005 Steelcase Development Corporation


Administration Office
Nurse’s Station
Files
We Can Radiology Labs
Patient Room
Make
Waiting Ro
oom
Cafe A Difference Computer Support
Exam Room Lighting

In Health Care
Laborato
Areas Consultation Room
Loung
ge

© 2005 Steelcase Development Corporation


Have you ever seen a

IT IS NOT THIS CUTE

© 2005 Steelcase Development Corporation


point plan to
think
of view implement
Plan:
what
who
how
where

Practice,
Practice,
Practice!

© 2005 Steelcase Development Corporation


© 2005 Steelcase Development Corporation
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© 2005 Steelcase Development Corporation
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point plan to
think implement
of view implement
one voice

play to win

brave heart

celebrate

conclusion!

© 2005 Steelcase Development Corporation


© 2005 Steelcase Development Corporation
point plan to
think of view implement implement

© 2005 Steelcase Development Corporation


point plan to
think of view implement implement

t?
What about time?
…..tick…tock…tick…tock…

© 2005 Steelcase Development Corporation


point plan to
think of view implement implement

Timing through all four phases is less


important than ensuring you complete
each phase before moving to the next.

1 HOUR 1 DAY 1 WEEK 1 MONTH 1 HOUR 1 DAY 1 WEEK 1

© 2005 Steelcase Development Corporation


point plan to
think of view implement implement

© 2005 Steelcase Development Corporation

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