PEMERINTAH KABUPATEN GARUT

DINAS KESEHATAN
UPT PUSKESMAS SELAAWI
Jl. Raya Selaawi No. 49 Kecamatan Selaawi Kabupaten Garut
(Kode Pos : 44187), E-mail: Puskesmas.Selaawi@gmail.com

NOTULEN
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Garut, ……………………. 2017

Kepala UPT Puskesmas Selaawi,

Aceng M. Turmudi, S.Sos, S.Kep

NIP. 19720828 199303 1 007
 PEMERINTAH KABUPATEN GARUT
DINAS KESEHATAN
UPT PUSKESMAS SELAAWI
Jl. Raya Selaawi No. 49 Kecamatan Selaawi Kabupaten Garut
(Kode Pos : 44187), E-mail: Puskesmas.Selaawi@gmail.com

NOTULEN
Pertemuan : Pertemuan Pemilihan dan Penetapan Indikator Mutu
Pelayanan Klinis
Hari/Tanggal : Selasa, 2 Mei 2017
Waktu : 09.00 WIB
Acara : 1. Pembukaan
2. Arahan dari Kepala UPT Puskesmas Selaawi
3. Pembahasan pemilihan indikator mutu dan penentuan
standar atau target
4. Penetapan indikator mutu
5. Tanya jawab, kesepakatan dan rencana tindak lanjut
6. Do’a dan tutup
Hari/Tanggal : Selasa, 2 Mei 2017

Pimpinan Pertemuan : Engkus K, Amd. Kep

Ketua : dr. Heri Heryadi
Sekretaris : Ira Susanti E, SKM
Pencatat : Sri Restina A.R, AM.Keb

Peserta Pertemuan : 4. Seluruh pegawai UPT Puskesmas Selaawi

Kegiatan Pertemuan : Pembahasan pemilihan indikator mutu layanan klinis,
penyusunan target stau standar dan penetapan indikator

Kata pembukaan : Indikator mutu layanan klinis adalah salah satu prioritas utama
dalam rangka meningkatkan kualitas pelayanan kepada
masyarakat. Seluruh indikator mutu yang ditetapkan
menyertakan target indikator yang ingin dicapai. Target
indikator mutu layanan klinis tersebut adalah acuan bagi
pelayanan klinis yang diberikan, untuk mengukur sejauh mana
mutu layanan klinis telas dicapai.
Hasil analisis indikator mutu layanan klinis tersebut dapat
dijadikan sebagai bahan/acuan untuk merencanakan
perbaikan pelayanan dan meningkatkan mutu pelayanan
sesuai dengan harapan masyarakat.

Pembahasan : No Jenis Indikator Standar

Pelayanan
1 Pelayanan 1. Cakupan rawat jalan 15 %
 Pemeriksaan 2. Pemberi pelayanan medis (dokter) 60 %
Umum dan 3. Waktu tunggu pelayanan rawat jalan 15 menit
MTBS 4. Waktu tunggu pelayanan Manajemen
20 menit
Terpadu Balita Sakit
5. Registrasi pasen dan catatan medik
a. Lama pendaftaran pasien 8 menit
b. Lama waktu pencarian rekam medik 10 menit
c. Kelengkapan informed concent pada
100 %
tindakan medis yang dilakukan
6. Kepuasan pelanggan 90 %

2 Pelayanan 1. Lama waktu pelayanan kesehatan gigi dan

Kesehatan Gigi mulut
dan Mulut a. Perawatan 10 menit
b. Pencabutan gigi tetap 30 menit
c. Scaling/Pembersihan karang gigi 60 menit
d. Curatage/pembersihan 10 menit
e. Pencabutan gigi sulung 10 menit
f. Penambalan permanen 30 menit
g. Pengobatan oral 10 menit

3. Pelayanan KIA- 1. Pendaftaran 5 menit

KB yang 2. Pemeriksaan Antenal Natal Care (ANC) 10 menit
bersipat UKP 3. Pemeriksaan Post Natal Care (PNC) 15 menit
dan persalinan 4. Pemeriksaan Manajeman Terpadu Bayi
10 menit
Muda
5. Pelayanan Imunisasi 10 menit
6. Pelayanan Suntik 10 menit
7. Pemasangan KB Implant 15 menit
8. Pencabutan KB Implant 30 menit
9. Pemasangan KB IUD 30 menit
10. Pencabutan KB IUD 15 mnit
11. Pemeriksaan (Ibu Menyusui, Pasien dengan
masalah kesehatan reproduksi, konseling KB, 10 menit
dll)

4. Unit Gawat 1. Waktu tanggap pelayanan

5 menit
Darurat
2. Kematian pasien kurang 24 jam 0%

5. Pelayanan Gizi 1. Waktu tunggu konseling Gizi

30 menit
klinik

6. Pelayanan 1. Waktu tanggap Pelayanan

5 menit
Poned
2. Penanganan rujukan 100 %
3. Visite dokter perhari 1 kali
4. Kejadian pulang paksa <5%

7. Pelayanan 1. Ketersedian obat sesuai kebutuhan 90 %

Kefarmasian 2. Ketersedian obat sesuai Fornas 80 %
3. Ketersedian obat generik 80 %
4. Penggunaan obat generik 80 %
5. Tidak adaya obat hilang, rusak dan
80 %
kadaluarsa
6. Waktu tunggu pelayanan obat jadi 10 mnt
7. Waktu tunggu pelayanan obat racikan 15 mnt
8. Tidak adanya kejadian kesalahan pemberian
100 %
obat
9. Pelayanan informasi obat kepada pasien 10 %
10. Rekunstruksi sirup kering 100

8. Pelayanan 1. Durasi waktu pemeriksaan spesimen

laboratorium/pe laboratorium sederhana
nunjang a. Golongan darah 5 mnt
diagnosa b. Haematologi rutin 15 mnt
c. Haematologi lengkap 60 mnt
d. Kimia darah 30 mnt
e. Gula darah sewaktu 5 mnt
f. Spesimen sputum 45 mnt
g. Urine rutin 30 mnt
h. PP test 5 mnt
i. Widal 30 mnt
j. Pemeriksaan HIV 15 mnt
k. HB Sahli 5 mnt
l. Protein Urin 5 mnt
 m. Glukosa Urin 5 mnt
2. Pemeriksaan EKG 15 mnt

Garut, 2 Mei 2017

Kepala UPT Puskesmas Selaawi,

Aceng M. Turmudi, S.Sos, S.Kep

NIP. 19720828 199303 1 007