TechSmith
A Homegrown Global IT Success
When Bill Hamilton co-founded TechSmith in 1987,
the picture of success was of a company that would
happily employ 20 people and develop a few software
products. What has transpired in the past 23 years has
exceeded Hamilton’s wildest expectations. TechSmith
has evolved into the world’s leading provider of screen
capture and screen recording software and the employee
count now stands at 205 – and growing. Today, TechSmith
is considered the “poster child” for the greater Lansing
region’s increased presence in the global IT industry.
Like most start-ups, the TechSmith team survived
the first few years and paid the bills through consulting
contracts. But, Hamilton and his team dreamed of making
a mark in software development. The big breakthrough
occurred in 1991, with the launch of Snagit®, which
quickly became a word-of-mouth wonder, and its use for
screen capture and editing spread rapidly. Today, there
are more than seven million Snagit users worldwide.
“For a PC software product, lasting 19 years is
an eternity,” says Hamilton, who serves as TechSmith Computer programmers at work in TechSmith corporate headquarters in Okemos.
president. “It’s really weird for a small company like ours
to go around the world and be instantly recognized by State University, hospitals and the insurance industry. a leadership role in bringing technology to students
Snagit users.” The Council report predicts IT industry growth locally to across the state. The company recently announced a $2
The lessons learned from Snagit’s video capture average 20% per year through 2016. million software grant program that includes licenses
feature inspired the development of Camtasia Studio, “IT is one of the bright spots in the region and is to the company’s most popular products. $900,000 in
TechSmith’s screen recording tool, which was released helping promote the knowledge-based economy that we grant applications have already been approved since
in 1999. Camtasia Studio 7 was recently released, and need to evolve to in the 21st century,” said Chris Knapp, the program was launched February 2. TechSmith also
TechSmith has subsequently developed five other highly executive director of the IT Council. works with the Information Technology Center of Lansing
successful software products. Hamilton feels the region is well-positioned for to provide cash grants through Impression Five Science
Hamilton says a big key to TechSmith’s success has growth in IT. He points to the Internet, which allows instant Center for a summer camp program that allows students
been a willingness to incorporate customer suggestions global access to any firm, the powerful impact of Michigan to explore technology.
into the products and provide services others in the industry State University and the high quality family lifestyle in the When asked what is one thing he would like people
would not, such as free technical support without forcing region, which he says is attractive to potential employees. in the region to know about TechSmith, Hamilton had
customers to purchase long term service contracts. He does see one potential obstacle that Hamilton feels the a somewhat unusual answer, given the state of the
“We don’t want people to fail,” says Hamilton. region needs to overcome: economy.
TechSmith is the leading example of a growing IT “Many people in this region talk about the “We’re hiring and people should know this is a great
industry in the greater Lansing region. Hamilton points to community in a negative fashion,” says Hamilton. “We place to work,” says Hamilton.
several other local IT success stories including Netvantage, don’t cut ourselves any slack and that probably costs us TechSmith’s ability to keep pace with changes in
Sircon and Spartan Internet. According to a report from some business.” technology has allowed the company to continue to
the Capital Area IT Council, the Lansing region currently Hamilton strongly believes Michigan must strengthen introduce popular new products and improve existing
employs 9,000 IT workers in the region, about half of its educational system and provide young people the programs over the years. Hamilton believes by maintaining
which work for pure IT companies like TechSmith, while skills they need to succeed in the workforce of tomorrow, that focus TechSmith should continue to grow around the
the other half are employed at end users such as Michigan particularly in math and science. TechSmith is taking world and to add jobs in the region for years to come.
April Focus 2010
thoughts inevitably center on technology giants like Microsoft, Apple and Google. If there was an IT success story to be told, most
of us probably thought it had to be from places like Silicon Valley, Austin, TX, Boston or other high tech regions.
I find it interesting, however, that the lightening-fast changes in technology brought about by many of the aforementioned
companies and other IT giants are making it possible for a location like Lansing, Michigan to compete and grow our global
presence in technology related fields.
The cover story in this month’s FOCUS is a classic example. Over the past 23 years, TechSmith has quietly grown into a
world leader in screen capture and video recording programs. Many other companies in this region are also making their mark,
including Liquid Web, Sircon, Netvantage and Spartan Internet. In fact, there are now 300 IT companies in the tri-county region,
Tim Daman and the industry as a whole employs 9,000 people in the area.
President and CEO We may not have a Microsoft or Google in our midst. But, then again, maybe we do! What this region does possess is a
Lansing Regional strong entrepreneurial spirit that is fostering the growth of small companies with new ideas that are making their mark around
Chamber of Commerce the world.
One other strong asset this region has that bodes well for potential growth in technology related fields is Michigan State
University. Under the leadership of President Lou Anna Simon, MSU is making significant inroads to help unleash its research
potential into the commercial marketplace, demonstrated most recently by the partnership with Ingage Networks. The combination
What this region does possess is a of new ideas and innovative leadership means the Lansing region CAN be a player in the knowledge-based economy of the 21st
strong entrepreneurial spirit that century.
is fostering the growth of small The Lansing Regional Chamber of Commerce is committed in our advocacy efforts to ensure that our region and the state
companies with new ideas that are
of Michigan provides these growth-oriented companies a positive business environment that encourages their success and our
making their mark around the world.
region’s future prosperity.
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C a l e n d a r
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Lansing Regional
April Focus 2010
Chamber of Commerce
2010 Board of
Directors
Officers
January
Please remember to use the member login portion of the Chamber web site to keep
Ross Woodstock......................................................6
John Bailey..............................................................7
your contact information up-to-date. This will ensure that you receive all Chamber Lansing State Journal
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communications in a timely manner. Contact us at 517-487-6340 if you have any ques- Indian Trails..........................................................10
tions or are not receiving our communications. Blue Cross Blue Shield..........................................12
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April Focus 2010
Business Group Calls for Structural Reforms to
Transform Michigan’s Economy
A group of business The 19 organizations that formed the coalition are does not expect all of the reforms to be adopted,
organizations throughout speaking with one voice representing large and small job it does insist that substantive structural reforms be
Michigan including the Lan- creators across the state. The group is calling on state implemented before overall tax restructuring can
sing Regional Chamber of leaders to balance the state budget without tax hikes, be discussed. For more information on the coali-
Commerce continues to push implement substantive spending reforms and examine tion’s specific proposals, contact Kristin Beltzer at
state lawmakers and Governor Michigan’s tax structure to improve the business climate kbeltzer@lansingchamber.org.
Jennifer Granholm to agree and create jobs.
on a comprehensive package The business group has advanced several potential
of structural reforms in state reforms for state leaders to consider. Though the coalition
government.
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April Focus 2010
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April Focus 2010
A Big Thanks to our Annual Dinner Sponsors
The Chamber’s 2010 Annual Dinner was a huge success thanks in large part to our terrific sponsors who supported this year’s event. Special thanks to you all!
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April Focus 2010
The Loomis, Ewert, Parsley, Super Lawyers: Corporate Counsel Edition announced in
Davis & Gotting P.C. law firm their March/ April issue that two new lawyers were added
is pleased to announce its 2010 to the list of Super Lawyers: Scott L. Mandel and Webb
officers and Executive Com- A. Smith of Foster, Swift, Collins and Smith, PC.
mittee. Michael G. Oliva was
elected president; Michael H. Dale Carnegie Training offered by Ralph Nichols Group,
Rhodes, vice president; Kevin Inc., welcomes Dan Hagfors to the Lansing, Michigan
J. Roragen, treasurer. Ted S. team.
Rozeboom was elected secre-
Michael G. Olivia tary. Jeffrey L. Green was also Michael E. Cavanaugh Mark R. Fox Lansing Entertainment &
re-elected to the Executive Committee. Michael E. Cavanaugh, Public Facilities Author-
Mark R. Fox and Thadde- ity’s (LEPFA) Board of
Pamela Kreiner, MBA of Ameri us E. Morgan of the Fraser Commissioners has declared
Pro Restoration, LLC obtained Trebilcock Law Firm have their unanimous appointment
her designation as a Certified been identified by Super Law- of Scott Keith as the Author-
Human Resource Specialist by yers Magazine, Corporate ity’s permanent president and
Michigan State University. Counsel Edition, March/April CEO.
2010.
Thaddeus E. Morgan
Fraser Trebilcock Davis
& Dunlap, P.C. is pleased to
Attorney Michael S. Hill has announce that Marlaine C.
ASK is proud to announce the recent hiring of Tom joined the Gallagher Law Teahan has joined the Firm as
Bergeron as senior client business manager. Firm where he will focus on a shareholder in the Trusts and
real estate, business and bank- Estates practice group.
Jeff Fedewa has joined Clark ruptcy law.
Construction as a project man-
ager.
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Triterra recently announced the hiring to two addi- Dart Development Group leased 6,793 SF of Oakwood
Accident Fund Insurance Thomas M. Cooley Law School donated 121 comput-
Company of America is ers and 17 flat screen monitors to the Boys and Girls
proud to announce Lisa Rid- Club.
dle as the new vice president
of Claims and Medical Opera- Lawrence Technological University has introduced a
tions. five-year program that combines a bachelor’s and master’s
degree in architectural engineering.
Mike Bowler Sr. associate broker, Coldwell Banker The historical Marshall Street Armory Building could soon
Hubbell Briarwood has been selected to participate in offer a new kind of service to the Lansing community if the
the Realtors Property Resource™ (RPR) User Advisory vision of local developer Gillespie Group is approved by
Council by National Association of Realtors Leadership. City Council.
Andrews Hooper & Pavlik is pleased to announce the Agnew Graphics, Signs & Promotions is celebrating
addition of Tara R. Gallagher as staff accountant to its 25 years of success. Their satisfaction guaranteed policy
Greater Lansing office. has made them a leader in the commercial sign industry,
offering many types of signs including electronic LED mes-
Patrick A. Heller of Liberty Coin Service was sage centers, full color printed banners, vehicle graphics
announced as the winner of the 2010 Entrepreneurial & full wraps, printed promotional advertising products.
Awards of Greater Lansing in the Retail category.
COMPANY NEWS
Netvantage Marketing received the Emerging Entrepre-
neur Award at the 2010 Lansing Entrepreneurial Awards
of Greater Lansing presented by the Lansing Business
Monthly.
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April Focus 2010
A-1 Mechanical Michigan, LLC, Since 2005 Lowe Law Firm, P.C., Since 2006
Abraham & Gaffney, P.C., Since 2004 M P C Cashway Lumber, Inc., Since 1964
Agro Culture Liquid Fertilizer, Since 1988 MAYOTTEgroup Architects, Since 1986
Airway Oxygen, Since 1998 Mead & Hunt, Since 2003
Ameri Pro Restoration, LLC, Since 2008 Michigan Association of Public School
ASK, Since 2008 Academies, Since 2005
Auto Body Credit Union, Since 1998 Michigan Chamber of Commerce, Since 1990
Bank of America, Since 2006 Michigan Office Solutions, Since 2000
Besco Water Treatment, Inc., Since 1986 Michigan Optometric Association, Since 2006
Bobenal Investments, Inc., Since 1999 Michigan State Medical Society, Since 2002
Boji Group, Since 2002 MIRS - Michigan Information &
Research Service, Since 1996
Capital Region Community Foundation,
Since 1992 Musselman Realty Co., Since 1972
Capitol Bancorp LTD, Since 2008 National City Bank Corp., Since 1938
Capitol Fundraising Associates, Since 1996 Northside Service Inc., Since 2008
Cawood Building Co., Since 1994 Northwood University - University College,
Since 1990
Chalgian & Tripp Law Offices, PLLC,
Since 2008 Patterson Veterinary Hospital, LLP, Since 1992
Cin-Lan, Inc., Since 1992 PSI, Inc., Since 1998
Clara’s Restaurant, Inc., Since 2006 S & S Die Co., Since 2006
Compuware Corporation, Since 2006 Safe Records Center, LLC, Since 1995
Corr Commercial Real Estate, Inc., Spartan Electric Services, Since 2008
Since 1998 Spring Arbor University, Since 2006
Dart Bank & Dart Mortgage Company, Stony Point Communications, Inc., Since 1995
Since 2004 The Arc Michigan, Since 2004
DeLau Fire & Safety, Inc., Since 1983 The Back Room, Since 2006
Demmer Corporation, Since 1975 Thomas M. Cooley Law School, Since 1973
DTN Management Co., Since 2002 Tico Duckett Distributing, Since 1999
Edge Partnerships, LLC, Since 2009 Tim Horton’s, Since 2009
Electric Software LLC, Since 2005 Timber Ridge Senior Assisted Living,
First Financial Bank, Since 2001 Since 2001
Gladstone Printing, Since 1985 Trinity African Methodist Episcopal Church,
Glenco Enterprises, Inc., Since 2009 Since 1992
Great Lakes Pediatric Associates, Since 2006 Trumpie Photography, Since 2003
Hasselbring-Clark Company, Since 1958 University Quality Inn, Since 2008
Home Instead Senior Care, Since 2008 Urban Options, Since 2006
Hospice of Lansing /Ionia Area Hospice, Video To Go, Since 1996
Since 2004 W. D. Guerre & Associates, Since 1957
HRU-Technical Resources, Since 1989 Wal-Mart Super Center, Since 2004
Ingham Regional Medical Center, Since 1978 Warren Salvage & Dismantling Corp.,
International Tours / GalaxSea Cruises, Since 2008
Since 1985 Web Ascender, Since 2007
James W. Butler, III, Since 2008 WILX-TV, Since 1961
Kolt Communications, Inc., Since 2003 WSYM - Fox 47, Since 1985
LAFCU, Since 1992
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April Focus 2010
Economic Club Speaker Lineup Entrepreneurial
Packs Punch Excellence
Two members of the Lansing Regional
Chamber’s Board of Directors were among the
MSU President Lou Anna Simon
spoke at the February Economic
honorees at the 16th Annual Entrepreneurial
Club Luncheon Awards of Greater Lansing.
Joe Ford of Netvantage Marketing was hon-
ored by the Greater Lansing Business Monthly as
Emerging Entrepreneur of the Year. Auto Own-
ers and its CEO Ron Simon were recognized by
Junior Achievement (JA) of mid-Michigan with
the JA Company Sponsor of the Year award.
Congratulations to all the honorees!
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