County
Orange County
Occupational Outlook
Outlook
Orange County
Workforce Investment Board
2003
Occupational Outlook
IN COOPERATION WITH
A Cooperative Program of the
Employment Development Department Orange County Board of Supervisors
Labor Market Information Division http://www.oc.ca.gov
Orange County Workforce Investment Board
Brendan Kelly, CCOIS Group Manager http://www.ocwib.org
Fernando Piña, Research Manager California Career Resource Network
Keiko Matsushita, CCOIS Site Analyst http://www.californiacareers.info
State of California Employment Development Department,
PREPARED BY Labor Market Information Division
http://www.calmis.ca.gov
Janice Jump, CCOIS Coordinator
Orange County Workforce Investment Board For More Information, Contact:
1300 South Grand Avenue, Building B Andrew Munoz, Executive Director
Santa Ana, CA 92705 Orange County Workforce Investment Board
(714) 567 - 7414 (714) 567-7371
A PRODUCT OF
Orange Count
W orkforce Investment Board
orkforce
OVERVIEW
Orange County Board of Supervisors and the Orange County labor organizations, community-based organi-
Workforce Investment Board (OCWIB) in partnership with the zations-including those serving disabled in-
State Employment Development Department's Labor Market dividuals and veterans, economic develop-
Information Division sponsor the Occupational Outlook ment agencies and One-Stop program part-
Report. The Workforce Investment Board (WIB) is appointed ners.
by the Board of Supervisors under the provisions of the fed-
eral Workforce Investment Act of 1998 (WIA). According to Orange County's workforce system, under the
the terms of the Act, membership on the WIB must include WIA, is now locally planned, managed, and ad-
a majority of business representatives, education providers, ministered by the Workforce Investment Board.
EMPLOYMENT
The County’s civilian labor force contiues to gain, totaling 17.7% of all employment (close to 250,000 jobs);
1.5 million in 2002. Ten percent of Orange County’s labor almost half of these are in administrative and
market is self-employed. Overall employment is expected to support services.
increase 23% over the next ten years. The unemployment
rate for December 2003 was 3.2. This compares with a State Manufacturing is the third largest industry
unemployment rate of 6.7%. employer, providing 13.5 percent of all
employment. The total number of jobs in 2002
According to the Employment Development Department declined by 18,500, to a total of 190,000.
(EDD), Orange County’s largest industrial employers are trade, Durable goods manufcturing recorded the
transportation and utilities, professional and business services, greatest job loss (14,800 jobs) with the major-
and manufacturing. Of these, trade, and transportation and ity of the loss occurring in computer and elec-
utilities are the largest employers, accounting for 18.6 percent tronic products manufacturing.
of the County’s total employment. Within the trade industry,
most of the jobs are in retail trade (152,400) as well as whole- Orange County’s fastest growing industries
sale trade (81,300). Professional and business services provide include: construction, leisure and hospitality,
and agriculture. Construction gained 13,900 jobs from 1998 employment of 156,400 is an increase of
to 2002 for a growth of more than 21 percent. Most of the 24,500 jobs over 198 totals. Agriculture pro-
growth has been in the specialty trade contractors’ compo- vides only 0.5 peercent of all employment
nent, with added almost 12,000 new jobs during this period. in Orange County, however the industry
gained 600 new jobs in 2002 and has added
New jobs in the leisure and hospitality industry have a total of 1,100 new jobs ince 1998.
grown by more than 18 percent since 1998. The 2002
The Employment Development has released new indus- Instruments and related manufacturing
try projections by county for the period 2001 — 2008. All products will be up 3,400 new jobs.
major industry divisions will see growth except mining, The nondurable good category should add
the County’s smallest industry. EDD projects that nonfarm 6,200 jobs mostly concentrated in the textile
employment in Orange County will grow by 214,900 jobs mill products and apparel and paper, printing
from 1,418,300 to 1,633,200 or 15.2 percent during the fore- and publishing groups.
cast period.
In this past year, the Orange County Workforce Investment 2. Technical workers are in inadequate
Board commissioned the Orange County Business Council supply to support the growing high-tech
(OCBC) to create the second annual State of the County industries in the County. As well, the
Workforce publication. The OCBC determined that Orange research indicates that technical
County is continuing to undergo a profound change as any in workers in general and specifically
its history—the transformation from a diverse manufacturing those related to Computer Support are
economy to a diverse high-tech, knowledge intensive economy. not being developed in adequate
“A high-quality education and training system, a skilled numbers. Demand for workers at the
workforce, and creative innovation are the keys to ensuring technical level in IT and may other
our region’s future economic success.” industries have been filled recently by
H1-B (foreign) visa acquisition. In the
current geopolitical environment, it is a
The previous State of the County Workforce report emphasized
difficult proposition to rely on this
that rapid change, global markets, the continual need for
source of workers for this or any other
innovation, and rapid growth of new technology throughout
category.
Orange County industries and occupations will characterize
the new economy. The general conclusions of the report are: 3. Insufficient numbers of students are
receiving preparation in science and
The need for a more technically skilled workforce. mathematics that will enable them to fill
Increased emphasis on science, math, and computer skills the demand for technical, professional,
in K-12 education. and managerial careers in the high-tech
growth areas of the County. This
An increasing reliance on knowledge and skills rather
threatens the economic viability of these
than unskilled, routine tasks.
key growth industries.
Increasing wealth opportunities for wealth creation and
4. Business and industry have no easy,
prosperity for Orange County residents.
formal, or objective way to provide the
Promotion of the need to continuously evolve a career information, education, and training
with new skills and additional training, retraining in the providers require assuring that
form of life-long learning. programs match needs.
Increased reliance on professional, managerial, and
executive workers.
To read the entire Orange County 2003 State
Increased need for R&D, creative, and design occupations. of the Workforce report, visit the OCWIB web
site at http://www.ocwib.org/, click on Labor
The 2003 State of the Workforce report concluded that Orange Market Information, then click on Workforce
County (OC) is facing significant challenges: Indicator Report.
The 2003 Occupational Outlook for Orange Department administers the CCOIS under the advise-
County is the result of a collaborative effort be- ment and policy guidance of the California Career Re-
tween the Orange County Board of Supervisors, source Network (CalCRN).
the Orange County Workforce Investment
Board, the State of California Employment Since 1990, the County of Orange has been providing this
Development Department, Labor Market In- information under the CCOIS. In the past decade, labor mar-
formation Division (EDD/LMID), and the ket information has been obtained on 200 occupations
California Cooperative Occupational Infor- through confidential surveys of over 4,000 local employers.
mation System (CCOIS). The EDD/LMID The Occupational Outlook is the primary source of local,
and the Orange County Workforce Invest- in-depth, and up-to-date occupational information. The
ment Act (WIA) funds, as administered by occupations selected for the current 2003 survey are based
the Orange County Board of Supervisors upon the 1999 - 2006 Occupational Projections provided by
provided the funding for this report. At the the EDD for Orange County as well as the growth occupa-
state level, the Employment Development tions by Cluster identified by the OCWIB.
PROGRAM GOAL
The Occupational Outlook Report is an important component of the Workforce Investment System. By
providing current, local, and detailed labor market information for educators, job seekers, training
providers and employers, the labor needs of Orange County's employers will be more closely matched
with the skills of job seekers.
Adult Education Programs are offered to STATE & FEDERAL LEGISLATIVE MANDATES
adults and located within public schools. Ba-
sic education, literacy programs, continuing The occupations surveyed under the CCOIS over the past
education classes and vocational training are decade present a comprehensive, longitudinal study of
generally low-cost and rarely last more than the evolution of Orange County's labor market. The co-
one year. Most programs offer a General Edu- ordination of the program at the State level allows econo-
cation Diploma (GED), which may be substi- mists, planners and others to view the labor markets re-
tuted for a high school diploma – an impor- gion by region or the State as a whole, using locally ac-
tant credential for job seekers. quired data. The labor market information provided in
the Occupational Outlook Report meets the requirements
Private Training Providers are required to be of federal and State legislation including:
approved by the California Bureau for Private
Postsecondary and Vocational Education Workforce Investment Act of 1998 (WIA)
(BPPVE). Courses and fees vary considerably; Carl D. Perkins Vocational and Applied Technology
therefore, it is suggested that the prospective Education Act
student contact the school directly to deter- California's Family Economic Security Act (FESA)
mine the validity of the programs offered in California Education Code (ROC/P and Community
meeting the student's career goals. Colleges)
Wagner-Peyser Act
Additional information regarding job profiles and Welfare to Work Act of 1997 (CalWORKS)
training may be accessed through the EDD's Cali-
fornia Career & Training Information System –
CaCTIS web site at http://www.cactis.ca.gov.
CaCTIS is a Joint Project between the California
Career Resource Network and the Labor Market
Information Division of the Employment Devel-
opment Department.
The Turnover Rate refers to employees hired to fill va- Orange County's Average Job Growth Rate for the
cancies created by employees leaving and those pro- period 2001 - 2008 is projected to be 15.2%. This is a
moted. The turnover rate does not include new posi- decrease from the previous projection period, 1999 -
tions created as a result of growth. For most occupa- 2006, when, according to the Employment Develop-
tions, more openings are the result of workers leaving ment Department (EDD), the Average Job Growth Rate
the labor force (attrition) or changing occupations was 18.1%. Employers were asked to report if they
rather than of industry growth. Replacement open- experienced an increase or decline in the previous 12
ings are most numerous in occupations with relatively months and whether they expect the occupation to
low training. increase or decline in the next 2 years. The EDD's pro-
jections for the occupation are also provided using the
Recruitment Methods are shown to aid the job seekers following terms, for comparison:
in determining the best approach to use for seeking
employment in the particular occupation. Much faster than average:
1.50 times average or more
Other information that may be listed here includes Faster than average:
employers who will promote from within the organi- 1.10 to 1.49 times average
zation, union affiliation, work patterns, and, if indi- Average:
cated by the employers, emerging occupations. 0.90 to 1.09 times average
Slower than average:
The terms used to describe the size of a particular occu- 0.10 to 0.89 times average
pation refer to the estimated number of workers in the Remain Stable:
occupation in Orange County. For the years 2001 and 0.00 to 0.09 times average
2002, occupational size in Orange County for the period Slow decline:
1999 – 2006 is described using the following scale: Less than 0
ACKNOWLEDGEMENTS
The Orange County Workforce Investment Board would like to thank presented in this report.
the following entities for their contributions to the 2003 Occupational
Outlook Report. The Social Science Research Center at California State University, Fuller-
ton, Gregory Robinson, Ph.D., Director, CCOIS Survey Managers Jeff
The Orange County Board of Supervisors for their continuing dedica- Wood, Emily Parrott, Liz Blancas, Stevon Lewis, and all the survey staff
tion to the California Cooperative Occupational Information System for their professional dedication in conducting over 1200 interviews with
and the production of the Occupational Outlook Report for Orange the employers and obtaining the data presented in this Report.
County.
Keiko Matsushita, EDD/LMID Site Analyst, for her guidance, support
The Orange County Workforce Investment Board for its goal of pro- and patience with staff in the production of this Report.
viding current, timely labor market information to local businesses
and job seekers. The EDD/LMID professional staff Richard Holden, Brendan Kelly,
Fernando Piña, Diana Portillo, Conrad Gauntlett, and Ann Marshall for
The 1200 Orange County Employers who gave their valuable time their support and dedication to the integrity of the CCOIS and the Oc-
and graciously agreed to participate in the Occupational Survey. cupational Outlook Reports statewide.
The Education and Training Providers of Orange County who The readers of this publication who will be the final judge as to its use-
provided information on training resources for occupations fulness.
Research Methodology
OCCUPATION SELECTION PROCESS
Employers were contacted by telephone and
additional employers were added to the origi-
The Employment Development Department's Labor Market In- nal sample as necessary to ensure meeting a
formation Division (EDD/LMID) prepares a forecast of employ- 50% response rate and also to survey 40% of
ment trends for occupations in Orange County with 100 or more the sample's projected employment size. Re-
employees. EDD/LMID projections tables are used as the basis sponse goals are designed to ensure that in-
for the occupation selection. For the year 2001, EDD/LMID 1997- formation is collected from enough firms to in-
2004 occupational projection tables were used. For the years clude an appropriate number of workers in the
2002-2003, 1999-2006 projection tables were used. The major occupation and represent all industries that
criteria for selecting occupations to be surveyed is: a) they can- employ significant numbers of workers in the
not have been surveyed in the past 3 years, b) they must have occupation.
a substantial employment base in Orange County, and c) they
must represent varied education and training requirements. All survey data was reviewed for accuracy and
completeness. Employers were re-contacted if
Input for the occupations selected is obtained from the answers were missing, unclear or conflicted
Workforce Investment Board's Labor Market Intelligence Com- with other answers.
mittee. The Committee's recommendations were then for-
warded to the full WIB for approval. Representatives from
TABULATION & RESULTS
business, labor, education, and government were included in
the selection process. Survey results were entered into a secured da-
tabase and tabulations were prepared using
EDD/LMID software. The tabulations were
SURVEY SAMPLE SELECTION used to prepare the occupational tables and
summarize information on skills needed; edu-
After the occupations were selected, EDD/LMID staff created cation, training and work experience; wages
a representative sample of employers for each of the occupa- and fringe benefits; projected growth; supply
tions. The sample, selected from a confidential State employer and demand assessment, and other informa-
database, was carefully reviewed and employers were con- tion.
tacted to verify company name, address, confirm the existence
of the occupation at the company and obtain the name of a Although information is shown to the nearest
contact person. The sample was further refined until an accu- whole number for ease of comparison, the
rate sample of 40 employers for each occupation was obtained. reader should not interpret this as an indica-
tion of precision (ranges are also considered
to be representative).
QUESTIONNAIRE DEVELOPMENT
& DATA COLLECTION PROCEDURES
CONFIDENTIALITY
LMID staff developed statewide, standardized questionnaires
for the occupations to be surveyed. The questionnaires uti- All surveys are confidential and survey data
lized for the surveys over the past 3 years contained the same is kept secured to protect the employer's pro-
basic questions with minor modifications. The Social Science prietary information. Specific employer in-
Research Center at California State University Fullerton con- formation is never divulged and only aggre-
ducted the surveys for the occupations included in this re- gate data is published.
port.
Occupational
Profiles
Survey Years 2001-2003
ACKNOWLEDGMENT
Medical
WHERE THE JOBS ARE
Dental
Vision Management and Public Relations
Life Federal, State and Local Government
Sick Leave
Vacation RECRUITMENT METHODS
Retirement
Employee Referrals 67%
Child Care
0% 20% 40% 60% 80% 100% Newspaper Ads 60%
Colleges 47%
Employer Pays Shared Cost Employee Pays Not Provided
Word of Mouth 47%
All data is based on full time employment and the percentages
of employers responding to this question.
SUPPLY & DEMAND
Employers report it is moderately difficult to
find fully experienced and qualified appli-
cants. It is also moderately difficult to find in-
experienced applicants. The turnover rate is
22.1%.
Computer Software
Word
Excel
Access
QuickBooks
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
73% of the employers surveyed report previous work experi- For Career Advancement
ence is required. The average length of work experience re- Good time management
quired is 33 months. One-half of the employers responded they Organization skills
would accept other types of occupational experience. Good communication skills
Customer service skills
Computer skills
TRAINING & EDUCATION
Interpersonal skills
Training and Education providers for this occupation may be
found in the Training Provider Directory at the back of the book. New Skills
Knowledge of computer technology
For additional Training Providers or details for the providers
listed, contact the providers directly or visit the following web
sites:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Alternate Job Titles: Attraction Hosts/Hostesses, Ride EDD Forecast Job Growth Rate
Attendants, Golf Staff, and Player Service. for This Occupation 1997-2004: 37.2%
Basic Skills
Education of Recent Hires Basic math skills
Ability to read and follow instructions
Less Than
High School Ability to write legibly
47% Oral communication skills
Computer Software
Word
Excel
Access
Additional Resources:
CACareer Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Employer Pays Shared Cost Employee Pays Not Provided SUPPLY & DEMAND
Employers report it is not difficult to find fully
All data is based on full time employment and the percentages experienced and qualified applicants. It is also
of employers responding to this question.
not difficult to find inexperienced applicants.
The turnover rate is 6.5%.
Computer Software
Word
Excel
Access
AutoCAD
High School
or Equivalent
53% For Career Advancement
Work performance
Common sense
Many employers report they will accept training in lieu of Good attitude
experience. All employers report that technical or vocational Assembly skills
training is not required. Many employers require previous Loyalty
work experience and most will not accept other types of oc- Mathematical skills
cupational experience. Knowledge of electronic circuits
Computer training
TRAINING & EDUCATION Communication skills
Ability to read blueprints
For Training Providers in this occupation, please refer to the
Training Provider Directory. New Skills
Wire bondage
Programs specific to this occupation may include Commu- Master CAM
nications Systems Installer and Repairer and Business Ma-
chine Repairer.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
3+ Yrs. With Firm: $ 10.00 - $20.00 $ 15.00 WHERE THE JOBS ARE
General Medical and Surgical Hospitals
Fringe Benefits Testing Laboratories
Medical
RECRUITMENT METHODS
Dental
Vision Colleges/ Universities 73%
Life Employee Referrals 67%
Sick Leave Internet 40%
Vacation School, Program Referrals 40%
Retirement
Child Care
0% 20% 40% 60% 80% 100% SUPPLY & DEMAND
Employer Pays Shared Cost Employee Pays Not Provided Employers report it is moderately difficult
to find experienced and qualified applicants.
All data is based on full time employment and the percentages
It is not difficult to find inexperienced
of employers responding to this question.
applicants. The turnover rate is 10.8%
Personal or Other
Ability to understand and follow instruc-
tions
Associate Bachelor's Ability to work independently
Degree 20% Degree Ability to work as part of a team
47%
Ability to work independently
Judgment and decision making skills
56% of the employers surveyed report they will accept train- Oral communication skills
ing in lieu of experience. The average length of substitute train- Reading and comprehension skills
ing required is 9 months. 80% of the employers report that Effective writing skills
technical or vocational training is not required.
Computer Software
40% of the employers surveyed report previous work experi- Word
ence is required. 20% report it is not required but preferred. Excel
The average length of work experience required is 11 months. Access
78% employers responded they would not accept other types PowerPoint
of occupational experience.
For Career Advancement
TRAINING & EDUCATION Attention to detail
Punctuality
Training and Education providers for this occupation may Good lab practices
be found in the Training Provider Directory at the back of Interpersonal skills
the book. Management Skills
Bachelor degree
For additional Training Providers or details for the provid-
ers listed, contact the providers directly or visit the follow-
ing web sites:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Basic Skills
Basic math skills
Ability to write legibly
Oral communication skills
Bachelor's Ability to read and follow instructions
Degree
33% Associate
Degree Computer Software
14%
Word
Excel
Many (55%) employers report that they will not accept train- QuickBooks
ing in lieu of experience. Almost all (87%) employers report Peachtree
that technical or vocational training is not required. Most
(60%) employers require previous work experience, and For Career Advancement
many (55%) will not accept other types of occupational ex- Excellent computer skills
perience. Detail oriented
College degree
TRAINING & EDUCATION Communication skills
Critical thinking
For Training Providers in this occupation, please refer to the Self-motivated and confident
Training Provider Directory. Accuracy
Honesty and dependability
Programs specific to this occupation may include Account- Reliability and punctuality
ing, Computer Courses, Finance and Mathematics.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Carpenters
Employers: 15 Employees: 850
High School
Basic Skills
or Equivalent Oral communication skills
40%
Ability to write legibly
Ability to read and follow instructions
50% of the employers surveyed report they will accept train-
ing in lieu of experience. The average length of substitute Computer Software
training required is 12 months. 80% of the employers report None
that technical or vocational training is not required.
73% of the employers surveyed report previous work expe- For Career Advancement
Leadership skills
rience is required. The average length of work experience
Customer service skills
required is 23 months. 67% employers responded they would
Time management skills
not accept other types of occupational experience.
Interpersonal skills
Communication skills
TRAINING & EDUCATION
Punctuality
For Training Providers in this occupation, please refer to the Accuracy
Training Provider Directory beginning on page 181. Responsibility
Dependability
Programs specific to this occupation may include Account-
ing, Computer Courses, Finance and Mathematics. New Skills
Knowledge of new tools
CA Career Resource Network www.californiacareers.info Earthquake construction codes
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Chefs and Head Cooks direct the preparation, seasoning, SIZE OF OCCUPATION
and cooking of salads, soups, fish, meats, vegetables, des-
serts, or other foods. They may plan and price menu items, Small 940 – 1,010
order supplies, and keep records and accounts. They may
participate in cooking. JOB GROWTH
Alternate Job Titles: Executive Chefs, Head Cooks, Ser- Orange County Average Job
vice Managers, and Restaurant Chefs. Growth Rate for All Occupations 15.2%
EMPLOYMENT LEVELS
Full & Part-Time Wages Range Median
Past Year
New Hires, Inexperienced: N/A N/A Decline 0% Remain Stable 87% Grow 13%
Basic Skills
Good math skills
Good communication skills
Associate
Degree Ability to read and follow instructions
13%
Computer Software
80% of the employers surveyed report they will not accept Word
training in lieu of experience. The average length of substi- Excel
tute training required is 12 months. 80% of the employers
report that technical or vocational training is not required. For Career Advancement
93% of the employers surveyed report previous work expe- Leadership skills
rience is required. 7% report it is not required but preferred. Creative skills
The average length of work experience required is 23 months. Knowledge of nutrition
87% employers responded they would not accept other types Purchasing skills
of occupational experience.
New Skills
TRAINING & EDUCATION Knowledge of current trends in cooking
industry
Training and Education providers for this occupation may Staff development skills
be found in the Training Provider Directory at the back of
the book.
For additional Training Providers or details for the provid-
ers listed, contact the providers directly or visit the follow-
ing web sites:
Chemical Technicians
Employers: 15 Employees: 200
Alternate Job Titles: Lab Technicians, Chemists, Analysts, EDD Forecast Job Growth Rate
and Associate Scientist. For This Occupation 2001- 2008 23.4%
Computer Software
Bachelor
Word
Degree Excel
67%
Access
Lims
EnviroQuant
60% of the employers surveyed report they will not accept ChemStation
training in lieu of experience. The average length of substi-
For Career Advancement
tute training required is 9 months. 93% of the employers
Leadership skills
report that technical or vocational training is not required. Organization skills
53% of the employers surveyed report previous work expe- Technical Skills
rience is required. 13% report that it is not required but pre- Communication skills
Honesty
ferred. The average length of work experience required is
Reliability
19 months. 60% employers responded they would not ac-
cept other types of occupational experience. New Skills
Computer skills
TRAINING & EDUCATION Keeping current with technology
Training and Education providers for this occupation may
be found in the Training Provider Directory at the back of
the book.
For additional Training Providers or details for the provid-
ers listed, contact the providers directly or visit the follow-
ing web sites:
CACareer Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Alternate Job Titles: CAD Operators, CAD Draftsmen, EDD Forecast Job Growth Rate
Computer Aided Design Specialists, and Auto CAD Op- for This Occupation 1999-2006: N/A*
erators.
Growth Rate Relative to County Average:
N/A*
* This is a non-OES occupation. EDD projections are
solely available for OES occupations.
WAGES & BENEFITS
EMPLOYMENT LEVELS
Full & Part-Time Wages Range Median
Past Year
New Hires, Inexperienced $ 6.75 - $21.00 $12.00 Decline - 25% Remain Stable - 44% Grow - 31%
Employer Pays Shared Cost Employee Pays Not Provided SUPPLY & DEMAND
All data is based on full time employment and the percentages Employers report it is moderately difficult to
of employers responding to this question. find fully experienced and qualified appli-
cants. It is also moderately difficult to find in-
experienced applicants. The turnover rate is
3.3%.
Computer Software
Word
Excel
Bachelor's
Degree AutoCAD
25% Cadence
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Computer Programers
Employers: 16 Employees: 78
Employer Pays Shared Cost Employee Pays Not Provided SUPPLY & DEMAND
All data is based on full time employment and the percentages Employers report it is moderately difficult
of employers responding to this question. to find experienced and qualified applicants.
It is very difficult to find inexperienced ap-
plicants. The turnover rate was measured
during the past year.
Personal or Other
Ability to work independently
Associate
Degree
Ability to work under pressure
Bachelor's 13% Ability to prioritize multiple activities
Degree Ability to work with others
47%
Basic Skills
100% of the employers surveyed report they will not accept Ability to think logically
training in lieu of experience. 67% of the employers report Oral communication skills
that technical or vocational training is not required.
Computer Software
93% of the employers surveyed report previous work Word
experience is required. The average length of work experi- Excel
ence required is 38 months. 64% employers responded PowerPoint
they would not accept other types of occupational experi- Authentication and encryption software
ence. Firewall software
Network and network monitoring software
TRAINING & EDUCATION System enhancement software
System C
Training and Education providers for this occupation may System monitoring software
be found in the Training Provider Directory at the back of
the book. For Career Advancement
Communication skills
For additional Training Providers or details for the provid- Technical competence
ers listed, contact the providers directly or visit the follow- Management skills
ing web sites: Continuing education
Programming skills
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org New Skills
I-Train www.i-train.org Multi-tasking all information
CA Regional Occupational Programs www.carocp.org
EMPLOYMENT LEVELS
Full & Part-Time Wages Range Median Past Year
Decline 6% Remain Stable 56% Grow 38%
New Hires, Inexperienced: $11.99 - $15.00 $13.42
Projected Next 24 Months
New Hires, Experienced: $16.30 - $33.56 $21.82 Decline 0% Remain Stable 50% Grow 50%
3+ Yrs. With Firm: $19.18 - $40.75 $29.97
The reported percentages apply to employers respond-
ing to these questions
Personal or Other
Education of Recent Hires Ability to interact well with others
High School or Equivalent 19%
Willingness to work nights, weekends, and
holidays
Willingness to travel
Associate Ability to work as part of a team
Degree
6% Ability to maintain good customer relations
Willingness to work with close supervision
Ability to work independently
Basic Skills
Bachelor
Ability to think logically
Degree Ability to read and follow instructions
75% Oral communication skills
Ability to write legibly
60% of the employers surveyed report they will not accept Computer Software
training in lieu of experience. The average length of substi- Word
tute training required is 11 months. 81% of the employers Excel
report that technical or vocational training is not required. Access
6% report that it is not required but preferred. C+
C++
88% of the employers surveyed report previous work expe- PowerPoint
rience is required. The average length of work experience MSDN Visual Basic
required is 35 months. 73% employers responded they would Java Script
not accept other types of occupational experience. Novell
Unix
Microsoft
TRAINING & EDUCATION
Training and Education providers for this occupation may For Career Advancement
be found in the Training Provider Directory at the back of Leadership skills
the book. Technical knowledge
Communication skills
For additional Training Providers or details for the provid- Management skills
ers listed, contact the providers directly or visit the follow- Multiple platform skills
ing web sites: Customer service skills
Basic Skills
Oral communication skills
Ability to write legibly
Mathematical and computational ability
Ability to read and follow instructions
Computer Software
Word
67% of the employers surveyed report they will not accept Excel
training in lieu of experience. The average length of substi- Access
tute training required is 20 months. 94% of the employers Sequel
report that technical or vocational training is not required. Cobol
Unix
94% of the employers surveyed report previous work expe- Novell
rience is required. The average length of work experience Lotus
required is 41 months. 73% employers responded they would Java
not accept other types of occupational experience.
For Career Advancement
Leadership skills
TRAINING & EDUCATION Excel in management
Computer skills
Training and Education providers for this occupation may Organization skills
be found in the Training Provider Directory at the back of Communication skills
the book. Dependability
Strong ethics
For additional Training Providers or details for the provid- Teamwork
ers listed, contact the providers directly or visit the follow- Technical skills
ing web sites:
New Skills
CA Career Resource Network www.californiacareers.info Knowledge of changing computer technology
Orangeworks www.orangeworks.org Researching software trends
I-Train www.i-train.org Crystal reports
CA Regional Occupational Programs www.carocp.org
Concrete and Terrazzo Finishers apply cement, sand, pig- SIZE OF OCCUPATION
ment, and marble chips to floors, stairways, and cabinet
fixtures to finish and attain durable and decorative Small: 1,580 - 1,850
surfaces according to specifications and drawings. They
finish surfaces of freshly poured concrete walls, roads, JOB GROWTH
walkways, and ornamental stone facings of concrete struc-
tural products to remove imperfections. Includes Concrete Orange County Average Job
Rubbers. Growth Rate for All Occupations: 18.1%
Alternate Job Titles: Concrete Masons, Cement Masons,
and Concrete Finishers. EDD Forecast Job Growth Rate
for This Occupation 1999-2006: 17.1%
High School
For Career Advancement
or Equivalent Able to read shop drawings and plans
19%
Leadership
Knowledge of concrete construction
Good attitude and hard worker
Bilingual
Most (67%) employers report that they will not accept train-
Reading and math skills
ing in lieu of experience. Almost all (88%) employers report
Able to follow directions
that technical or vocational training is not required. Most
(63%) employers do require previous work experience, and
many (58%) will not accept other types of occupational ex- New Skills
Knowledge of new products
perience.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Construction Laborers
Employers: 15 Employees: 610
Computer Software
Less Than None
High School
53%
For Career Advancement
Leadership
Punctuality
56% of the employers surveyed report they will not accept
Knowledge of the job
training in lieu of experience. The average length of substi-
Dependability
tute training required is 10 months. 93% of the employers
Equipment knowledge
report that technical or vocational training is not required.
47% of the employers surveyed report previous work experi- New Skills
ence is required. 13% report it is not required but preferred. New tools and equipment knowledge
The average length of work experience required is 14 months.
78% employers responded they would not accept other types
of occupational experience.
Cooks - Restaurant
Employers: 15 Employees: 240
Restaurant Cooks prepare, season and cook soups, meats, SIZE OF OCCUPATION
vegetables, desserts, and other foodstuffs in restaurants.
They may order supplies, keep records and accounts, price Very Large: 9,300 - 10,820
items on a menu, or plan the menu.
Alternate Job Titles: Chefs, Assistant Chefs, Head Cooks, JOB GROWTH
Line Cooks, Prep Cooks, Head Kitchen Managers, and
Cooks. Orange County Average Job
Growth Rate for All Occupations: 18.1%
Basic Skills
Ability to read and follow instructions
Less Than
High School
Ability to write legibly
67% Basic math skills
Oral communication skills
Many (57%) employers report that they will not accept train-
For Career Advancement
ing in lieu of experience. Almost all (93%) employers report
Management skills
that technical or vocational training is not required. Almost
Interpersonal skills
all (80%) employers require previous work experience, and
Ability to prepare quality food
most (71%) employers will accept other types of occupational
Punctuality and efficiency
experience.
Leadership skills
Knowledge of food equipment
TRAINING & EDUCATION
For Training Providers in this occupation, please refer to the New Skills
Training Provider Directory. Use of computerized equipment
Food handling certificate
Programs specific to this occupation may include Cooking
and Related Culinary Arts.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Specialty Fast Food Cooks prepare and cook food in a fast SIZE OF OCCUPATION
food restaurant with a limited menu. The menu and du-
ties of the cooks are limited to one or two basic items, Large: 5,720 - 6,140
such as hamburgers, chicken, pizza, tacos, or fish and
chips. The duties of the cook normally involve operating
JOB GROWTH
large volume single purpose cooking equipment. Typi-
cally, these cooks work in regional or national fast food Orange County Average Job
chain restaurants. Growth Rate for All Occupations: 18.1%
Alternate Job Titles: Kitchen Cooks, Kitchen Help and EDD Forecast Job Growth Rate
Cooks. for This Occupation 1999-2006: 16.5%
Employer Pays Shared Cost Employee Pays Not Provided SUPPLY & DEMAND
All data is based on full time employment and the percentages Employers report it is moderately difficult to
of employers responding to this question.
find fully experienced and qualified appli-
cants. It is also moderately difficult to find in-
experienced applicants. The turnover rate is
20.5%.
45% of the employees are female, and 55% are male. Personal or Other
Public contact skills
Willingness to work with close supervision
EMPLOYER REQUIREMENTS Ability to work under pressure
Ability to work independently
Education of Recent Hires High standards of personal cleanliness
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
20% of the employees are female, and 80% are male. Personal or Other
Ability to work independently
License
TRAINING & EDUCATION
Possession of a Firearms Qualifications Card
For Training Providers in this occupation, please refer to the
Training Provider Directory.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Database Administrators
Employers: 15 Employees: 127
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Desktop Publishers
Employers: 15 Employees: 109
59% of the employees are male, and 41% are female. Physical
Manual dexterity
EMPLOYER REQUIREMENTS Possession of good color perception
Basic Skills
Associate Ability to write legibly
Degree Oral communication skills
13%
High School
Basic math skill
or Equivalent Ability to read and follow instructions
80%
Computer Software
80% of the employers surveyed report they will not accept Word
training in lieu of experience. The average length of substi- Excel
tute training required is 3 months. 67% of the employers QuarkXpress
report that technical or vocational training is not required. Adobe Illustrator
Adobe Photoshop
53% of the employers surveyed report previous work expe-
Corel DRAW
rience is required. 13% report it is not required but preferred.
The average length of work experience required is 20 months.
For Career Advancement
90% employers responded they would not accept other types
Leadership skills
of occupational experience.
Continued education
TRAINING & EDUCATION Creativity
Ambition
Training and Education providers for this occupation may be Technical ability
found in the Training Provider Directory at the back of the book. Quality of performance
For additional Training Providers or details for the providers Basic Skills
listed, contact the providers directly or visit the following web Color management
sites Keep up to date on desktop software
Employer Pays Shared Cost Employee Pays Not Provided SUPPLY & DEMAND
All data is based on full time employment and the percentages Employers report it is very difficult to find
of employers responding to this question.
fully experienced and qualified applicants. It
is moderately difficult to find inexperienced
applicants. The turnover rate is 26.7%.
Basic Skills
Basic math skills
Ability to write legibly
Oral communication skills
Ability to read and follow instructions
EMPLOYMENT LEVELS
Full & Part-Time Wages Range Median Past Year
Decline 40% Remain Stable 33% Grow 27%
New Hires, Inexperienced $ 8.00 - $19.18 $ 13.50
Projected Next 24 Months
New Hires, Experienced: $ 11.00 - $21.77 $ 15.00
Decline 7% Remain Stable 33% Grow 60%
3+ Yrs. With Firm: $ 12.27 - $21.77 $ 18.00
The reported percentages apply to employers respond-
ing to these questions
Personal or Other
Education of Recent Hires Possession of a reliable vehicle
Willingness to work with close supervision
Ability to work independently
Associate
Degree
Tactfulness
14% Customer service skills
Basic Skills
Basic math skills
Bachelor
Degree Ability to read and follow directions
13% Ability to write legibly
High School
or Equivalent
Oral communication skills
73%
Computer Software
60% of the employers surveyed report they will not accept Word
training in lieu of experience. The average length of substi- Excel
tute training required is 9 months. 100% of the employers Access
report that technical or vocational training is not required. PowerPoint
67% of the employers surveyed report previous work expe- Internet
rience is not required. 13% report it is not required but pre-
ferred. The average length of work experience required is For Career Advancement
11 months. 60% employers responded they would accept Good customer service skills
other types of occupational experience. Leadership skills
Good communication skills
Sales skills
TRAINING & EDUCATION
Ambition
Training and Education providers for this occupation may be Public speaking skills
found in the Training Provider Directory at the back of the book.
New Skills
For additional Training Providers or details for the providers Navigating the Internet
listed, contact the providers directly or visit the following web Computer skills
sites:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Financial Managers
Employers: 15 Employees: 53
All data is based on full time employment and the percentages SUPPLY & DEMAND
of employers responding to this question.
Employers report it is moderately difficult to
find experienced and qualified applicants. It
is very difficult to find inexperienced appli-
cants. The turnover rate is 30.8%
For additional Training Providers or details for the providers New Skills
listed, contact the providers directly or visit the following Business survey
web sites:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
EMPLOYMENT LEVELS
Basic Skills
Many (50%) employers report they will accept training in Ability to write legibly
lieu of experience. Almost all (80%) employers report that Ability to read and follow instructions
technical or vocational training is not required. Almost all Oral communication skills
(80%) employers require previous work experience and many
(50%) will accept other types of occupational experience. Computer Software
Word, Excel and Access
QuickBooks
TRAINING & EDUCATION
For Training Providers in this occupation, please refer to the For Career Advancement
Training Provider Directory. Good performance
Honesty, punctuality, and dependability
Programs specific to this occupation may include Operations Good customer service
Management and Supervision. Management skills
Business knowledge
Additional Resources:
CA Career Resource Network www.californiacareers.info New Skills
Orangeworks www.orangeworks.org Computer and scanner knowledge
I-Train www.i-train.org Satellite systems
CA Regional Occupational Programs www.carocp.org
Fitness & Wellness Coordinators provide health and fit- SIZE OF OCCUPATION
ness related information and programs to employees in a
business setting. Fitness & Wellness Coordinators also Information Not Available*
arrange health fairs, seminars, and workshops.
JOB GROWTH
Alternate Job Titles: Gym Instructors, Fitness Managers,
Orange County Average Job
Health Promoters, Health Educators, and Benefits Coun-
Growth Rate for All Occupations: 19.2%
selors.
EDD Forecast Job Growth Rate
for This Occupation 1997-2004: N/A*
76% of the employees are female, and 24% are male. Physical
Ability to pass a pre-employment medical
examination
EMPLOYER REQUIREMENTS
Personal or Other
Ability to work independently
Education of Recent Hires Ability to exercise patience
Bachelor's Customer service skills
Degree
33% Willingness to work with close supervision
Leadership skills
Computer Software
High School Word
or Equivalent
53% Excel
Access
PowerPoint
Most employers report they will accept training in lieu of
experience. Many employers report that technical or voca- For Career Advancement
tional training is not required. Some employers require pre- Leadership skills
vious work experience, and many employers will not accept Organizational and communication skills
other types of occupational experience. HIV knowledge
Self-motivated
Bilingual
TRAINING & EDUCATION
Management skills
For Training Providers in this occupation, please refer to the
Training Provider Directory. New Skills
Working with clients with multiple
Programs specific to this occupation may include Health diagnoses
Education, Physical Fitness Education, Fitness and Aging, and Going to health seminars
Workplace Wellness.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
EMPLOYMENT LEVELS
Full & Part-Time Wages Range Median Past Year
Decline - 0% Remain Stable - 73% Grow - 27%
New Hires, Inexperienced $6.75 - $ 8.50 $6.75
Basic Skills
Ability to read and follow instructions
Ability to write legibly
Basic math skills
Less Than Oral communication skills
High School Ability to follow oral instructions
53%
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Employer Pays Shared Cost Employee Pays Not Provided SUPPLY & DEMAND
Employers report it is moderately difficult
All data is based on full time employment and the percentages
of employers responding to this question. to find experienced and qualified applicants.
It is very difficult to find inexperienced
applicants. The turnover rate is 17.0%
Basic Skills
Oral communication skills
Associate Ability to read and follow instructions
Degree Ability to write legibly
6%
71% of the employers surveyed report they will not accept train- Computer Software
ing in lieu of experience. The average length of substitute train- Word
ing required is 18 months. 87% of the employers report that Excel
technical or vocational training is not required. PowerPoint
87% of the employers surveyed report previous work experi- For Career Advancement
ence is required. 7% report it is not required but preferred. Interpersonal and communication skills
The average length of work experience required is 24 months. Organization skills
50% employers responded they would accept other types of Continued education
occupational experience. Punctuality
Knowledge of food preparation
TRAINING & EDUCATION
Training and Education providers for this occupation may New Skills
be found in the Training Provider Directory at the back of Computer skills
the book. Knowledge of new equipment
Requirements of health and safety
For additional Training Providers or details for the provid-
ers listed, contact the providers directly or visit the follow-
ing web sites:
Non-Union, Full & Part-Time Wages Range Median Growth Rate Relative to County Average:
Faster Than Average
New Hires, Inexperienced $6.25 - $23.97 $17.58
EMPLOYMENT LEVELS
New Hires, Experienced $7.50 - $23.97 $18.65
Past Year
3+ Years With Firm $8.95 - $29.39 $20.57 Decline - 0% Remain Stable - 53% Grow - 47%
New Hires, Inexperienced $16.94 - $20.14 $18.61 The reported percentages apply to employers respond-
ing to these questions.
New Hires, Experienced $17.74 - $22.05 $21.58
WHERE THE JOBS ARE
3+ Years With Firm $20.14 - $24.93 $21.73
Colleges and Universities
Personal or Other
EMPLOYER REQUIREMENTS Willingness to work nights
Ability to work independently
Computer Software
Word
Excel
Access
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
84% of employees work full time for an average of 40 hours Personal or Other
per week. 16% of employees work part-time for an aver- Ability to work independently
age of 30 hours per week. Ability to work under pressure
Ability to work as a team member
Emerging occupations include Web Designers and Devel- Visual skills
opers. Good visual color discrimination
34% of the employees are female, and 66% are male. Basic Skills
Oral communication and comprehension
EMPLOYER REQUIREMENTS skills
Computer Software
Education of Recent Hires Word
High School Excel
Less Than or Equivalent
High School 53% Quark Xpress
7% Adobe Photoshop and Illustrator
Knowledge of Macintosh computers and
Bachelor's
Degree
graphics software
7%
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Guards and Watch Guards stand guard at entrance gates SIZE OF OCCUPATION
or walk about premises of business or industrial estab-
lishments or private residences to prevent theft, violence, Very Large: 10,680 - 14,310
or infractions of rules; they guard property against fire,
theft, vandalism, and illegal entry; they direct patrons or
JOB GROWTH
employees and answer questions relative to services of
establishments. They control traffic to and from build- Orange County Average Job
ings and grounds. Growth Rate for All Occupations: 18.1%
Alternate Job Titles: Security Officers, Security Guards, EDD Forecast Job Growth Rate
Patrol Officers, and Loss Prevention Security Officers. for This Occupation 1999-2006: 34.0%
All data is based on full time employment and the percentages SUPPLY & DEMAND
of employers responding to this question.
Employers report it is moderately difficult to
find fully experienced and qualified appli-
cants. It is very difficult to find inexperienced
applicants. The turnover rate is 45.3%.
16% of the employees are female, and 84% are male. Personal or Other
Public contact skills
EMPLOYER REQUIREMENTS Possession of a clean police record
Possession of a reliable vehicle
Willingness to work with close supervision
Education of Recent Hires
Associate
Ability to work independently
Less Than
High School Degree
27% 7%
Basic Skills
Ability to read and follow instructions
Ability to write legibly
Oral communication skills
Computer Software
Word
Excel
High School Access
or Equivalent Outlook
66%
Most (63%) employers report they will accept training in lieu For Career Advancement
of experience. Some (27%) employers report that technical Responsibility and reliability
or vocational training is required. Some (33%) employers re- Good work ethic
quire previous work experience, and many (50%) will ac- Attention to detail
cept other types of occupational experience. Follow through
Loyalty and dedication
Interpersonal and communication skills
TRAINING & EDUCATION
Organizational skills
For Training Providers in this occupation, please refer to the Investigative skills
Training Provider Directory. Observant
Following rules
Programs specific to this occupation may include Security
and Loss Prevention, CPR and First Aid. New Skills
Use of communication and video equipment
Additional Resources: Search and rescue training
CA Career Resource Network www.californiacareers.info Terrorist training
Orangeworks www.orangeworks.org Computer skills
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Dental
Vision WHERE THE JOBS ARE
Life
Grocery Stores
Sick Leave Personnel Supply Services
Vacation
Retirement
RECRUITMENT METHODS
Child Care
0% 20% 40% 60% 80% 100% Employee Referrals 80%
Walk-Ins 67%
Employer Pays Shared Cost Employee Pays Not Provided
Newspaper Ads 47%
All data is based on full time employment and the percentages Employment Development Dept. 13%
of employers responding to this question.
Basic Skills
EMPLOYER REQUIREMENTS Ability to write legibly
Basic math skills
Ability to read and follow instructions
Education of Recent Hires Oral communication skills
Less Than
High School
Computer Software
67% Word
Excel
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
EMPLOYMENT LEVELS
WAGES & BENEFITS
Past Year
Decline - 12% Remain Stable - 29% Grow - 59%
Full & Part-Time Wages Range Median
Projected Next 24 Months
New Hires, Inexperienced $ 6.25 - $18.00 $ 9.50 Decline - 12% Remain Stable - 41% Grow - 47%
New Hires, Experienced $ 8.00 - $25.00 $12.00 The reported percentages apply to employers respond-
ing to these questions.
3+ Years With Firm $12.00 - $38.00 $25.00
WHERE THE JOBS ARE
Fringe Benefits Plumbing, Heating and Air Conditioning
Industry
Medical Electrical Repair Shops
Dental
Vision RECRUITMENT METHODS
Life
Employee Referrals 67%
Sick Leave
Newspaper Ads 47%
Vacation
Retirement Walk-In Applicants 47%
Child Care Employment Agencies 40%
0% 20% 40% 60% 80% 100%
Basic Skills
Ability to read and follow instructions
Ability to write legibly
Oral communication skills
Basic math skills
Less Than
High School
18% Computer Software
Word
Excel
Access
Many employers report they will accept training in lieu of
experience. Most employers report that technical or voca-
For Career Advancement
tional training is required. Many employers require previ-
Communication skills
ous work experience and most will not accept other types of
Mechanical ability
occupational experience.
Quality work
Enthusiasm
TRAINING & EDUCATION Mechanical aptitude
Dependability
For Training Providers in this occupation, please refer to the Ability to read blueprints
Training Provider Directory.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Human Service Workers assist Social Group Workers and SIZE OF OCCUPATION
Caseworkers with developing, organizing, and conduct-
ing programs to prevent and resolve problems relevant Small: 730 - 1,030
to substance abuse and human relationships. They pro-
vide services to families and clients where the nature of JOB GROWTH
the problem, or relationships involved, is less complex or
serious by helping them obtain information on the use of Orange County Average Job
social and community related services. They may also rec- Growth Rate for All Occupations: 18.1%
ommend additional services. Does not include Residen-
tial Counselors and Psychiatric Technicians. EDD Forecast Job Growth Rate
for This Occupation 1999-2006: 41.1%
Alternate Job Titles: Case Workers, Case Managers, Coun-
selors, Social Workers, and Service Coordinators. Growth Rate Relative to County Average:
Much Faster Than Average
EMPLOYMENT LEVELS
WAGES & BENEFITS Past Year
Decline - 13% Remain Stable - 60% Grow - 27%
Full & Part-Time Wages Range Median
Projected Next 24 Months
New Hires, Inexperienced $ 8.75 - $16.30 $12.33 Decline - 7% Remain Stable - 73% Grow - 20%
The reported percentages apply to employers respond-
New Hires, Experienced $10.50 - $20.00 $15.00 ing to these questions.
Personal or Other
EMPLOYER REQUIREMENTS
Understanding of a variety of cultures
Willingness to work with close supervision
Education of Recent Hires Ability to work independently
Associate
Degree High School
20% or Equivalent Basic Skills
20% Basic math skills
Ability to think logically
Ability to write legibly
Ability to read and follow instructions
Graduate Oral communication skills
Study
13%
Computer Software
Word
Bachelor's Excel
Degree
47% Access
Outlook
Many (50%) employers report they will accept training in CAD Care
lieu of experience. Almost all (93%) employers report that Internet
technical or vocational training is not required. Most (60%)
employers require previous work experience and many (50%) For Career Advancement
will not accept other types of occupational experience. Good communication skills
Demonstrates compassion
TRAINING & EDUCATION Good customer service
Obtaining a license
For Training Providers in this occupation, please refer to the Problem solving skills
Training Provider Directory. Masters degree
Continuing education
Programs specific to this occupation may include Marriage Research skills
and Family Counseling, Clinical/Medical Social Work, and Knowledge of resources
Substance Abuse/Addiction Counseling.
New Skills
Additional Resources: Internet navigation
CA Career Resource Network www.californiacareers.info Software skills
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Interior Designers
Employers: 15 Employees: 62
Interior Designers plan, design, and furnish interior en- SIZE OF OCCUPATION
vironments of residential, commercial or industrial build-
ings. They formulate design to be practical, aesthetic and Small: 730 - 1,030
conducive to intended purposes, such as raising produc-
tivity, selling merchandise, or improving life style. Inte-
rior Designers may specialize in a particular field, style JOB GROWTH
or phase of interior design. Does not include Merchan- Orange County Average Job
dise Display Designers. Growth Rate for All Occupations: 18.1%
Alternate Job Titles: Junior, Senior, and Lead Designers. EDD Forecast Job Growth Rate
for This Occupation 1999-2006: 41.1%
Fringe Benefits
WHERE THE JOBS ARE
Medical
Interior Decorating Consulting Services
Dental
Interior Designing Services
Vision
Life
RECRUITMENT METHODS
Sick Leave
Vacation Employee Referrals 67%
Retirement Newspaper Ads 47%
Child Care
School, Program Referrals 33%
0% 20% 40% 60% 80% 100%
Colleges/Universities 33%
Employer Pays Shared Cost Employee Pays Not Provided
All data is based on full time employment and the percentages SUPPLY & DEMAND
of employers responding to this question.
Employers report it is very difficult to find
fully experienced and qualified applicants. It
is moderately difficult to find inexperienced
applicants. The turnover rate is 12.0%.
87% of the employees are female, and 13% are male. Physical
Possession of good color perception
EMPLOYER REQUIREMENTS
Personal or Other
Education of Recent Hires Public contact skills
Ability to work independently
Associate Willingness to work with close supervision
Degree
Bachelor's
46% Willingness to work nights, weekends, and
Degree
27% holidays
Basic Skills
Ability to read and follow instructions
Ability to write legibly
Basic math skills
Oral communication skills
High School
or Equivalent
27% Computer Software
Word, Excel, and Access
Auto CAD
Most (62%) employers report they will not accept training in
lieu of experience. Many (53%) employers report that tech-
For Career Advancement
nical or vocational training is not required. Many (53%) em-
Meet sales goals, job performance
ployers require previous work experience and most (69%)
Organizational skills
will not accept other types of occupational experience.
Continuing education, management courses
Creativeness and color and design sense
TRAINING & EDUCATION Customer service skills
For Training Providers in this occupation, please refer to the
Training Provider Directory. New Skills
Computer and Internet research
Programs specific to this occupation may include Textile Sci-
ence and Interior Design.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Legal Secretaries
Employers: 16 Employees: 210
New Hires, Inexperienced $7.00 - $13.90 $10.30 The reported percentages apply to employers respond-
ing to these questions.
New Hires, Experienced $8.00 - $20.14 $12.24
WHERE THE JOBS ARE
3+ Years With Firm $8.63 - $23.01 $13.69
Mortgage Bankers and Brokers
Commercial Banks
Fringe Benefits
RECRUITMENT METHODS
Medical
Employee Referrals 75%
Dental
Vision Newspaper Ads 63%
Life Internet 38%
Sick Leave In-House Promotion 25%
Vacation Word of Mouth 25%
Retirement
Child Care SUPPLY & DEMAND
0% 20% 40% 60% 80% 100%
Employers report it is moderately difficult to
Employer Pays Shared Cost Employee Pays Not Provided
find fully experienced and qualified appli-
cants. It is also moderately difficult to find
All data is based on full time employment and the percentages inexperienced applicants. The turnover rate is
of employers responding to this question.
53.7%.
Personal or Other
EMPLOYER REQUIREMENTS Ability to work independently
Ability to work under pressure
Willingness to work with close supervision
Education of Recent Hires
Customer service skills
Less Than
Public contact skills
High School
High School or Equivalent
13% 81%
Basic Skills
Ability to write legibly
Associate Oral communication skills
Degree
6% Ability to read and follow instructions
Computer Software
Word
Excel
Access
Machinists
Employers: 15 Employees: 141
Machinists set up and operate machine tools and fit and SIZE OF OCCUPATION
assemble parts to make or repair metal parts, mechanisms,
tools or machines by applying their knowledge of me- Large: 5,910 - 7,010
chanics, shop mathematics, metal properties, and layout
machining procedures. They study specifications, such JOB GROWTH
as blueprints, sketches, or descriptions of parts to be re-
placed, and they plan sequences of operations. Orange County Average Job
Growth Rate for All Occupations: 19.2%
Alternate Job Titles: Set-up Machinists, General Machin-
ists, and CNC Machinists. EDD Forecast Job Growth Rate
for This Occupation 1997-2004: 18.6%
EMPLOYMENT LEVELS
Full & Part-Time Wages Range Median
Past Year
New Hires, Inexperienced $ 6.75 - $ 9.00 $ 6.75 Decline - 20% Remain Stable - 40% Grow - 40%
Fringe Benefits
WHERE THE JOBS ARE
Medical Industrial Machinery
Dental Aircraft and Parts
Vision
Life RECRUITMENT METHODS
Sick Leave
Employee Referrals 80%
Vacation
Newspaper Ads 67%
Retirement
Child Care
Walk-In Applicants 67%
0% 20% 40% 60% 80% 100% Employment Development Dept. 7%
Basic Skills
Ability to read and follow instructions
High School
Ability to write legibly
or Equivalent Oral communication skills
60%
Computer Software
Most employers report they will not accept training in lieu Word
of experience. Almost all employers report that technical or Excel
vocational training is not required. Almost all employers re- Access
quire previous work experience and will not accept other Adobe
types of occupational experience. Numerical Control and Computer-Aided
Manufacturing
Computer Software
Less Than
High School
Word
80% Excel
3+ Years With Firm $6.25 - $25.00 $14.50 WHERE THE JOBS ARE
Real Estate Agents, Lessors and Managers
Fringe Benefits Local Government
Employer Pays Shared Cost Employee Pays Not Provided Employers report it is moderately difficult to
find fully experienced and qualified appli-
All data is based on full time employment and the percentages cants. It is very difficult to find inexperienced
of employers responding to this question. applicants. The turnover rate is 11.3%.
Employer Pays Shared Cost Employee Pays Not Provided Computer Software
Excel
Access
Many employers report they will not accept training in lieu
of experience. Almost all employers report that technical or
vocational training is not required. Almost all employers re- For Career Advancement
Knowledge of equipment, tools, machines
quire previous work experience and most will not accept
and repairs
other types of occupational experience.
HVAC Certificate and certification in areas
of specialization
TRAINING & EDUCATION Physical ability
Journey craft knowledge
For Training Providers in this occupation, please refer to the People skills
Training Provider Directory. Hard worker
Management skills
Programs specific to this occupation may include Mechanics
and Repairers and Building/Property Maintenance and Man-
ager.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Medical
WHERE THE JOBS ARE
Dental
Vision Computer and Data Processing Services
Life Management and Public Relations
Sick Leave
Vacation RECRUITMENT METHODS
Retirement
Employee Referrals 60%
Child Care
0% 20% 40% 60% 80% 100% Internet 53%
Newspaper Ads 27%
Employer Pays Shared Cost Employee Pays Not Provided
Private Employment Agencies 27%
All data is based on full time employment and the percentages
of employers responding to this question.
SUPPLY & DEMAND
Employers report it is moderately difficult to
find fully experienced and qualified appli-
cants. It is very difficult to find inexperienced
applicants. The turnover rate is 19.4%.
Mechanical Engineers
Employers: 15 Employees: 71
Basic Skills
Ability to write legibly
Oral communication skills
Ability to read and follow instructions
Computer Software
Bachelor's
Degree Word
87% PowerPoint
Access
Most (71%) employers report they will not accept training in Quatro
lieu of experience. Almost all (80%) employers report that AutoCAD
technical or vocational training is not required. Almost all
(80%) employers require previous work experience and most For Career Advancement
(71%) will not accept other types of occupational experience. Management and business skills
Computer skills
Good communication skills
TRAINING & EDUCATION Continuing education
Professionalism
For Training Providers in this occupation, please refer to the
Training Provider Directory. New Skills
Keeping informed of new technology
Programs specific to this occupation may include Mechani-
cal Engineering, Computer Software and Physics.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Physical
Bachelor's Manual dexterity
Degree
13% Ability to sit for extended periods of time
Good vision and ability to see colors
Personal or Other
Less Than Ability to work independently
High School
13% High School Customer service skills
or Equivalent Willingness to work with close supervision
60%
Basic Skills
80% of the employers surveyed report they will accept training Ability to read and follow instructions
in lieu of experience. The average length of substitute training Ability to communicate clearly
required is 6 months. 67% of the employers report that techni- Ability to write legibly
cal or vocational training is not required.
33% of the employers surveyed report previous work experi- Computer Software
ence is required. 33% report that it is not required but pre- Word
ferred. The average length of work experience required is 15 Excel
months. 50% employers responded they would accept other Programmable logic control
types of occupational experience.
For Career Advancement
TRAINING & EDUCATION Good communication skills
Problem solving skills
Training and Education providers for this occupation may Appliance skills
be found in the Training Provider Directory at the back of Dependable
the book. Biomechanical knowledge
For additional Training Providers or details for the provid-
ers listed, contact the providers directly or visit the follow- New Skills
Computer literacy
ing web sites:
Computer skills
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Medical Assistants
Employers: 16 Employees: 452
EMPLOYMENT LEVELS
WAGES & BENEFITS
Past Year
Decline 6% Remain Stable 44% Grow 50%
Full & Part-Time Wages Range Median
Projected Next 24 Months
New Hires, Inexperienced: $ 7.25 - $13.18 $ 9.00 Decline 0% Remain Stable 56% Grow 44%
The reported percentages apply to employers respond-
New Hires, Experienced: $ 8.00 - $15.00 $11.25
ing to these questions.
3+ Yrs. With Firm: $ 9.50 - $17.92 $15.00
WHERE THE JOBS ARE
Physician’s Offices
Fringe Benefits Hospitals
Basic Skills
Ability to read and follow instructions
Ability to communicate clearly
Ability to write legibly
56% of the employers surveyed report they will not accept
training in lieu of experience. The average length of substi- Computer Software
tute training required is 5 months. 63% of the employers Word
report that technical or vocational training is required. Excel
44% of the employers surveyed report previous work expe- Meditech
rience is required. 13% report that it is not required but pre-
ferred. The average length of work experience required is 9 For Career Advancement
months. 67% of the employers responded they would not Leadership skills
accept other types of occupational experience. Communication skills
Critical thinking skills
Dependability
TRAINING & EDUCATION
Organization skills
Training and Education providers for this occupation may Composure
be found in the Training Provider Directory at the back of Accuracy
the book. Continuing education
For additional Training Providers or details for the provid- New Skills
ers listed, contact the providers directly or visit the follow- Current computer skills
ing web sites: X-Ray technician skills
CA Career Resource Network www.californiacareers.info Knowledge of new equipment
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Surveyed in 2003 Occupational Outlook Report - 2003 107
SOC Code: 499062
Bachelor's Physical
Degree
6% Good hand and eye coordination
Manual dexterity
Ability to see objects at close range
Finger dexterity
Ability to work in cramped and awkward
Associate positions
Degree
47% Personal or Other
Ability to work independently
Customer service skills
54% of the employers surveyed report they will not accept train- Mathematical and computational ability
ing in lieu of experience. The average length of substitute train- Ability to solve problems
ing required is 24 months. 53% of the employers report that Attention to detail
technical or vocational training is required.
Basic Skills
67% of the employers surveyed report previous work experi- Ability to read and follow instructions
ence is required. 20% report that it is not required but pre-
ferred. The average length of work experience required is 32 Computer Software
months. 54% employers responded they would not accept other Word, Excel, Access, Hospital Equipment
Management, PowerPoint
types of occupational experience.
For Career Advancement
TRAINING & EDUCATION Leadership skills
Knowledge of equipment
Training and Education providers for this occupation may Communication skills
be found in the Training Provider Directory at the back of Customer service skills
the book. Troubleshooting
Problem solving skills
For additional Training Providers or details for the provid- Detailed oriented
ers listed, contact the providers directly or visit the follow- Reliable
ing web sites:
New Skills
CA Career Resource Network www.californiacareers.info Knowledge of new equipment and technology
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Surveyed in 2003 Occupational Outlook Report - 2003 109
OES Code: 329110
Microbiologists
Employers: 15 Employees: 110
EMPLOYMENT LEVELS
Full & Part-Time Wages Range Median
Past Year
New Hires, Inexperienced: $11.99 - $18.00* $13.00 Decline 0% Remain Stable 60% Grow 40%
New Hires, Experienced: $10.00 - $24.25 $17.26
Projected Next 24 Months
3+ Yrs. With Firm: $15.00 - $28.00 $20.00 Decline 0% Remain Stable 60% Grow 40%
*Very few employers hire Microbiologists with no experience; The reported percentages apply to employers respond-
consequently the wages they reported are skewed in this category. ing to these questions.
Training and Education providers for this occupation may be Computer Software
found in the Training Provider Directory at the back of the book. Word, Excel and Access
For additional Training Providers or details for the providers
listed, contact the providers directly or visit the following web For Career Advancement
sites: Core competencies
Test methods skills
CA Career Resource Network www.californiacareers.info Problem solving skills
Orangeworks www.orangeworks.org Leadership skills
I-Train www.i-train.org Quality control
CA Regional Occupational Programs www.carocp.org Management skills
New Hires, Inexperienced N/A N/A The reported percentages apply to employers respond-
ing to these questions.
New Hires, Experienced $13.00 - $33.00 $24.50
3+ Years With Firm $19.98 - $36.00 $31.50 WHERE THE JOBS ARE
Miscellaneous Equipment Rental and Leasing
Fringe Benefits Machinery, Equipment and Supplies
Medical
RECRUITMENT METHODS
Dental
Vision Newspaper Ads 47%
Life Employee Referrals 40%
Sick Leave
Union Hall Referrals 33%
Vacation
Walk-In Applicants 20%
Retirement
Child Care
0% 20% 40% 60% 80% 100% SUPPLY & DEMAND
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Network Professionals
Employers: 15 Employees: 59
EMPLOYMENT LEVELS
Full & Part-Time Wages Range Median
Past Year
New Hires, Inexperienced N/A N/A
Decline - 47% Remain Stable - 40% Grow - 13%
New Hires, Experienced $ 9.59 - $23.97 $19.18
Projected Next 24 Months
3+ Years With Firm $12.95 - $47.95 $28.77 Decline - 0% Remain Stable - 27% Grow - 73%
The reported percentages apply to employers respond-
ing to these questions.
Fringe Benefits
WHERE THE JOBS ARE
Medical Computer and Data Processing Services
Dental Commercial Banks
Vision
Life RECRUITMENT METHODS
Sick Leave
Employee Referrals 73%
Vacation
Internet 47%
Retirement
Newspaper Ads 33%
Child Care
0% 20% 40% 60% 80% 100% Walk-In Applicants 13%
Basic Skills
High School Customer service skills
or Equivalent Ability to work independently
27%
Basic math skills
Ability to write legibly
Oral communication skills
Associate
Degree Ability to read and follow instructions
40%
Computer Software
Most (71%) employers report they will not accept training in Word, Excel and Access
lieu of experience. Most (60%) employers report that techni- Java
cal or vocational training is required. Almost all (93%) em- HTML
ployers require previous work experience and many (57%) Novell
will not accept other types of occupational experience. Unix
Operating Engineers
Employers: 15 Employees: 344
5% of the employees are female, and 95% are male. Personal or Other
Ability to pass a pre-employment medical
examination
EMPLOYER REQUIREMENTS
Ability to lift at least 50 lbs. repeatedly
Possession of a good DMV driving record
Education of Recent Hires Willingness to work with close supervision
Ability to work independently
High School
or Equivalent
40%
Basic Skills
Basic math skills
Ability to write legibly
Oral communication skills
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
*Not all employers hire Optical Instrument Assemblers with no experi- Projected Next 24 Months
ence; consequently the wages they reported are skewed in this category. Decline 0% Remain Stable 33% Grow 67%
The reported percentages apply to employers respond-
ing to these questions.
Fringe Benefits
WHERE THE JOBS ARE
Medical
Dental
Ophthalmic Goods
Optical Instruments and Lenses
Vision
Life RECRUITMENT METHODS
Sick Leave
Vacation Employee Referrals 93%
Retirement Newspaper Ads 73%
Child Care Walk-In Applicants 73%
0% 20% 40% 60% 80% 100%
High School
or Equivalent
Physical
Less Than
High School 80% Ability to keep hand and arm steady while
13% moving the arm or while holding the arm
Associate and hand in one position
Degree
7%
Manual dexterity
Ability to see objects at close range
Finger dexterity
Personal or Other
Ability to work independently
Customer service skills
73% of the employers surveyed report they will accept training Understanding of a variety of cultures
in lieu of experience. The average length of substitute training
required is 6 months. 87% of the employers report that techni- Basic Skills
cal or vocational training is not required. Ability to read and follow instructions
40% of the employers surveyed report previous work experi- Computer Software
ence is required. 33% report that it is not required but pre- Word
ferred. The average length of work experience required is 16 Excel
months. 64% employers responded they would not accept other
types of occupational experience. For Career Advancement
Good communication skills
TRAINING & EDUCATION Knowledge of procedures
Customer service skills
Training and Education providers for this occupation may Journeyman optician skills
be found in the Training Provider Directory at the back of Mathematical skills
the book. Mechanical skills
For additional Training Providers or details for the provid-
ers listed, contact the providers directly or visit the follow- New Skills
ing web sites: Knowledge of new technology
Laser optics
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Surveyed in 2003 Occupational Outlook Report - 2003 121
OES Code: 874020
New Hires, Experienced $ 8.40 - $10.00 $10.00 WHERE THE JOBS ARE
Basic Skills
Basic math skills
Ability to write legibly
Oral communication skills
Ability to read and follow instructions
High School
or Equivalent For Career Advancement
40% Quality work
Technical skills
Most employers report that they will not accept training in Productivity
lieu of experience. Almost all employers report that techni- Punctuality
cal or vocational training is not required. Many employers Solid work ethic
require previous work experience, and almost all will not Language and communication skills
accept other types of occupational experience. Adaptability
Positive attitude
TRAINING & EDUCATION Ability to use machinery and paints
For Training Providers in this occupation, please refer to the New Skills
Training Provider Directory. Cabinet finishing
Faux finishing
Programs specific to this occupation may include Construc-
tion Trades.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Paralegal Personnel
Employers: 16 Employees: 93
86% of the employees are female, and 14% are male. Personal or Other
Ability to read and comprehend information
quickly
EMPLOYER REQUIREMENTS Willingness to work with close supervision
Ability to work under pressure
Education of Recent Hires Ability to work independently
Computer Software
Word
High School PowerPoint
or Equivalent
25%
Excel
Access
Publisher
WordPerfect
Many (45%) employers report they will accept training in
Lexis Nexis
lieu of experience. Many (44%) employers report that tech-
Westlaw
nical or vocational training is required. Many (50%) employ-
Goldmine
ers require previous work experience and most (64%) will
Legal Solutions Plus
not accept other types of occupational experience.
For Career Advancement
Communication and writing skills
TRAINING & EDUCATION
Paralegal Degree
Law school education
For Training Providers in this occupation, please refer to the
Computer aided research skills
Training Provider Directory.
Initiative
Organizational skills
Programs specific to this occupation may include Liberal Arts
Task oriented
Studies, English, and Law.
Personal and Home Care Aides perform a variety of tasks SIZE OF OCCUPATION
at places of residence. Their duties include keeping house;
advising families having problems with such things as Small: 760 - 990
nutrition, health, cleanliness, and household utilities.
Does not include Nurses' Aides and Home Health Care
Workers. JOB GROWTH
Orange County Average Job
Alternate Job Titles: Caregivers, Home Helpers, Care Growth Rate for All Occupations: 18.1%
Providers, and Companions.
EDD Forecast Job Growth Rate
for This Occupation 1999-2006: 30.3%
Medical
WHERE THE JOBS ARE
Dental
Vision Home Health Care Services
Life
Residential Care
Sick Leave
Vacation RECRUITMENT METHODS
Retirement
Employee Referrals 67%
Child Care
Newspaper Ads 40%
0% 20% 40% 60% 80% 100%
Private Employment Agencies 20%
Employer Pays Shared Cost Employee Pays Not Provided
Walk-Ins 20%
All data is based on full time employment and the percentages
of employers responding to this question.
SUPPLY & DEMAND
Employers report it is very difficult to find
fully experienced and qualified applicants. It
is moderately difficult to find inexperienced
applicants. The turnover rate is 17.8%.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Pharmacists
Employers: 15 Employees: 88
Dental
Vision WHERE THE JOBS ARE
Life
Drug and Proprietary Stores
Sick Leave Hospitals
Vacation
Retirement RECRUITMENT METHODS
Child Care
0% 20% 40% 60% 80% 100% Newspaper Ads 67%
Employee Referrals 67%
Employer Pays Shared Cost Employee Pays Not Provided
Internet 40%
All data is based on full time employment and the percentages
of employers responding to this question.
SUPPLY & DEMAND
Employers report it is very difficult to find
experienced and qualified applicants. It is also
very difficult to find inexperienced appli-
cants. The turnover rate is 20.8%
Personal or Other
Ability to work independently
Customer service skills
Understanding of a variety of cultures
Graduate
Study
100% Basic Skills
Oral communication skills
60% of the employers surveyed report they will not accept train-
Ability to write legibly
ing in lieu of experience. The average length of substitute train-
Mathematical and computational ability
ing required is 6 months. 60% of the employers report that
Ability to read and follow instructions
technical or vocational training is not required.
Computer Software
60% of the employers surveyed report previous work experi-
Word, Excel, Access, PowerPoint, Medi-Tech
ence is required. 7% report that it is not required but preferred.
The average length of work experience required is 19 months. For Career Advancement
80% employers responded they would not accept other types Leadership skills
of occupational experience. Business skills
TRAINING & EDUCATION Customer service skills
Competency
Training and Education providers for this occupation may Organization skills
be found in the Training Provider Directory at the back of Interpersonal skills
the book. Pharmacy skills
Business degree
For additional Training Providers or details for the provid-
ers listed, contact the providers directly or visit the follow- New Skills
ing web sites: Computer technology of medication
Masters of Business Administration
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org License
I-Train www.i-train.org Licensed by the California State Board of
CA Regional Occupational Programs www.carocp.org Pharmacy
Pharmacy Technicians
Employers: 15 Employees: 62
Pharmacy Technicians fill orders for unit doses and pre- SIZE OF OCCUPATION
packaged pharmaceuticals and perform other related du-
ties under the supervision and direction of a pharmacy Small - 930 - 1,060
supervisor or staff pharmacist. Duties include keeping
records of drugs delivered to the pharmacy, storing in- JOB GROWTH
coming merchandise in proper locations, and informing
the supervisor of stock needs and shortages. They may Orange County Average Job
clean equipment used in the performance of duties and Growth Rate for All Occupations: 19.2%
assist in the care and maintenance of equipment and sup-
plies. EDD Forecast Job Growth Rate
for This Occupation 1997-2004: 14.0%
Alternate Job Titles: Technician.
Growth Rate Relative to County Average:
Slower Than Average
EMPLOYMENT LEVELS
WAGES & BENEFITS
Past Year
Decline - 0% Remain Stable - 67% Grow - 33%
Full & Part-Time Wages Range Median
Projected Next 24 Months
New Hires, Inexperienced $ 7.00 - $10.50 $10.00 Decline - 0% Remain Stable - 60% Grow - 40%
New Hires, Experienced $ 7.00 - $15.00 $11.99 The reported percentages apply to employers respond-
ing to these questions.
3+ Years With Firm $10.00 - $17.00 $14.38
WHERE THE JOBS ARE
Fringe Benefits Drug Stores and Proprietary Stores
Computer Software
Word
Most employers report they will not accept training in lieu
Excel
of experience. Most employers report that technical or voca-
QS/1
tional training is required. Most employers require previous
Etreby
work experience and most employers will not accept other
types of occupational experience.
For Career Advancement
Timeliness
TRAINING & EDUCATION Efficiency
Reliability
For Training Providers in this occupation, please refer to the Bilingual
Training Provider Directory. Knowledge of pharmaceuticals
Computer skills
Programs specific to this occupation may include Pharmacy Leadership skills
Technician. Continued education
Interpersonal skills
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Physicians’ Assistants
Employers: 15 Employees: 32
EMPLOYMENT LEVELS
Full & Part-Time Wages Range Median
Past Year
New Hires, Inexperienced $12.00 - $35.00 $25.00 Decline - 0% Remain Stable - 73% Grow - 27%
Fringe Benefits
WHERE THE JOBS ARE
Medical Medical Clinics
Dental Hospitals
Vision
Life RECRUITMENT METHODS
Sick Leave
Employee Referrals 60%
Vacation
Newspaper Ads 33%
Retirement
Colleges 33%
Child Care
0% 20% 40% 60% 80% 100% Word of Mouth 33%
Basic Skills
Ability to write legibly
Ability to read and follow instructions
Basic math skills
Graduate
Study Oral communication skills
20%
Computer Software
Word
Excel
Most employers report they will not accept training in lieu
of experience. Almost all employers report that technical or For Career Advancement
vocational training is required. Many employers require pre- Diagnostic and assessment skills
vious work experience and will not accept other types of oc- Clinical competence
cupational experience. Interpersonal skills
Dependability and leadership
Continuing education
Customer service
TRAINING & EDUCATION Management skills
Initiative
For Training Providers in this occupation, please refer to the Patience
Training Provider Directory.
New Skills
Programs specific to this occupation include Health Sciences Ultrasound
and Medical Services.
License
Additional Resources: Certification by the National Commission
CA Academy of Physicians’ Assistants www.capanet.org on Certification of Physicians’ Assistants
CA Career Resource Network www.californiacareers.info Certification by the California State Board of
I-Train www.i-train.org Medical Quality Assurance
CA Regional Occupational Programs www.carocp.org
New Hires, Inexperienced $ 8.63 - $20.71 $12.00 The reported percentages apply to employers respond-
ing to these questions.
New Hires, Experienced $23.97 - $32.00 $27.66
3+ Years With Firm $14.38 - $32.00 $27.95 WHERE THE JOBS ARE
Heavy Construction, Except Highway
Fringe Benefits Plumbing, Heating, Air-Conditioning
Medical
RECRUITMENT METHODS
Dental
Vision Employee Referrals 67%
Life Newspaper Ads 40%
Sick Leave
Union Hall Referrals 33%
Vacation
In-House Promotion 27%
Retirement
Child Care
0% 20% 40% 60% 80% 100% SUPPLY & DEMAND
Computer Software
High School Word
or Equivalent
67% Excel
Computer Aided Design (CAD)
Many (53%) employers report they will accept training in
For Career Advancement
lieu of experience and that technical or vocational training is
Job knowledge
not required. Most (67%) employers require previous work
Organizational skills
experience, and some (31%) employers will accept other types
Technical aptitude
of occupational experience.
Interpersonal skills
Leadership
TRAINING & EDUCATION Work ethic
For Training Providers in this occupation, please refer to the Technical ability
Training Provider Directory.
New Skills
Programs specific to this occupation may include Pipefitting Mathematics
and Sprinkler Fitting, Gas Welding, Arc Welding, Soldering, Journeyman classes for new technology
and Basic Math. Knowledge of new tools
Computer skills
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Medical
WHERE THE JOBS ARE
Dental
Vision Various Manufacturing Businesses
Life
Sick Leave RECRUITMENT METHODS
Vacation
Retirement
Employee Referrals 80%
Child Care Internet 67%
0% 20% 40% 60% 80% 100% Newspaper Ads 53%
Personal or Other
Willingness to work nights, weekends, and
holidays
Bachelor's
Degree Ability to work independently
7% Willingness to work with close supervision
Willingness to travel
High School
Associate or Equivalent Computer Software
Degree 73% Word
20%
Excel
Access
54% of the employers surveyed report they will accept train-
ing in lieu of experience. The average length of substitute
training required is 17 months. 73% of the employers report For Career Advancement
Good communication skills
that technical or vocational training is not required.
Punctuality and dependability
Production knowledge and manufacturing
80% of the employers surveyed report previous work expe-
skills
rience is required. The average length of work experience
Quality control
required is 21 months. 77% of the employers responded they
Accuracy
would not accept other types of occupational experience.
Personal or Other
Education of Recent Hires High School Ability to work independently
or Equivalent
33% Willingness to work with close supervision
Ability to exercise patience
Ability to work under pressure
Bachelor's Possession of a clean police record
Degree
7%
Basic Skills
Ability to write legibly
Ability to read and follow instructions
Associate
Degree
Basic math skills
60%
Computer Software
67% of employers surveyed report they will not accept training Word
in lieu of experience. A combination of education and work Excel
experience is required for an instructional permit issued by the MS Publisher
State Commission of Teacher Credentialing, which is only ap-
plicable to Public School Teachers. For Career Advancement
Good communication skills
67% of employers surveyed report previous work experience
Organization skills
is required. The average length of work experienced required
Continuing education
is 12 months. 80% of the employers responded they will not
Leadership skills
accept other types of occupational experience.
Management skills
Dependability and patience
TRAINING & EDUCATION
Training and Education providers for this occupation may New Skills
be found in the Training Provider Directory at the back of Computer technology
the book. Bilingual
For additional Training Providers or details for the provid-
ers listed, contact the providers directly or visit the follow-
ing web sites:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Basic Skills
Oral communication skills
Ability to read and follow instructions
Associate Ability to work independently
Degree
13%
Bachelor's Computer Software
Degree Word
47%
Excel
64% of the employers surveyed report they will not accept train- QuarkXpress
ing in lieu of experience. The average length of substitute train- PhotoShop
ing required is 16 months. 87% of the employers report that Illustrator
technical or vocational training is not required. MAC Platform
Final Cut
73% of the employers surveyed report previous work experi-
AdvEd
ence is required. 20% report that it is not required but pre-
Discreet
ferred. The average length of work experience required is 27
months. 86% employers responded they would not accept other DVD Database
types of occupational experience. For Career Advancement
Communication skills
TRAINING & EDUCATION Organization skills
Training and Education providers for this occupation may Creativity
be found in the Training Provider Directory at the back of Directing experience
the book. Community theater experience
Diligence
For additional Training Providers or details for the provid-
Continued education
ers listed, contact the providers directly or visit the follow-
Interpersonal skills
ing web sites:
Knowledge of the field
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org New Skills
I-Train www.i-train.org Interactive media
CA Regional Occupational Programs www.carocp.org Knowledge of computer and technical skills
Physical Skills
Bachelor's Ability to stand for prolonged periods
Degree
7% Personal or Other
Ability to work independently
Associate Willingness to work with close supervision
Degree
7%
Ability to pay attention to detail
High School Ability to work under pressure
or Equivalent
87%
Basic Skills
73% of the employers surveyed report they will not accept Oral communication skills
training in lieu of experience. The average length of substi- Ability to write legibly
tute training required is 7 months. 93% of the employers Ability to think logically
report that technical or vocational training is not required. Ability to read and follow instructions
Basic math skills
67% of the employers surveyed report previous work expe- Computer Software
rience is required. 7% report that it is not required but pre- Word
ferred. The average length of work experience required is Excel
31 months. 73% employers responded they would not ac- Access
cept other types of occupational experience. AS/400
ERP System
TRAINING & EDUCATION Internet
Training and Education providers for this occupation may
For Career Advancement
be found in the Training Provider Directory at the back of
Leadership skills
the book.
Dependability
For additional Training Providers or details for the provid- Interpersonal skills
ers listed, contact the providers directly or visit the follow- Dedication and determination
ing web sites: Communication skills
Hard worker
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org New Skills
I-Train www.i-train.org Computer and technology skills
CA Regional Occupational Programs www.carocp.org Digital file formats
All data is based on full time employment and the percentages SUPPLY & DEMAND
of employers responding to this question.
Employers report it is moderately difficult to
find fully experienced and qualified appli-
cants. It is also moderately difficult to find
inexperienced applicants. The turnover rate is
8.4%.
Basic Skills
Ability to write legibly
Oral communication skills
Basic math skills
Ability to read and follow instructions
High School
or Equivalent Computer Software
87% Word
Excel
Most (73%) employers report they will not accept training in Access
lieu of experience. Many (53%) employers report that tech- AutoCAD
nical or vocational training is not required. Almost all (87%) Master CAM
employers require previous work experience and almost all
(80%) employers will not accept other types of occupational For Career Advancement
experience. Works well with others
Mechanical skills
TRAINING & EDUCATION Math skills
Good communication skills
For Training Providers in this occupation, please refer to the Continued education and training
Training Provider Directory. Hard worker
Knowledge of machinery
Programs specific to this occupation may include Quality Ability to work in a fast paced environment
Control Technician/Technology. Enthusiasm and a positive attitude
Radiologic Technologists
Employers: 15 Employees: 94
All data is based on full time employment and the percentages Employers report it is moderately difficult to
of employers responding to this question. find fully experienced and qualified appli-
cants. It is also moderately difficult to find
inexperienced applicants. The turnover rate is
8.0%.
Basic Skills
Ability to read and follow instructions
Associate Ability to write legibly
Degree
53% Oral communication skills
Basic math skills
Many employers report they will accept training in lieu of
experience. Almost all employers report that technical or vo- Computer Software
cational training is required. Some employers require previ- Word
ous work experience and most employers will not accept Excel
other types of occupational experience. Access
Alternate Job Titles: Front Office Receptionists, and Front EDD Forecast Job Growth Rate
Line Assistants. for This Occupation 1999-2006: 19.2%
Fringe Benefits
WHERE THE JOBS ARE
Medical Medical Offices, Clinics and Hospitals
Dental Mortgage Bankers and Brokers
Vision
Life RECRUITMENT METHODS
Sick Leave
Newspaper Ads 73%
Vacation
Employee Referrals 60%
Retirement
Internet 33%
Child Care
0% 20% 40% 60% 80% 100% Private Employment Agencies 13%
Computer Software
Word
Excel
High School Access
or Equivalent
86%
For Career Advancement
Computer skills
Almost all (88%) employers report they will not accept train- Professional appearance and demeanor
ing in lieu of experience. Almost all (87%) employers report Dependability and good attendance
that technical or vocational training is not required. Many Interpersonal and communication skills
(53%) employers do require previous work experience and Writing skills
most (75%) will not accept other types of occupational expe- College education
rience. Multi-task oriented
Telephone skills
TRAINING & EDUCATION
New Skills
For Training Providers in this occupation, please refer to the Bilingual
Training Provider Directory.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
New Hires, Inexperienced $15.61 - $20.50 $19.00 The reported percentages apply to employers respond-
ing to these questions.
New Hires, Experienced $16.31 - $22.63 $20.00
WHERE THE JOBS ARE
3+ Years With Firm $17.04 - $22.63 $20.00
Hospitals
Fringe Benefits
RECRUITMENT METHODS
Medical
Dental Newspaper Ads 47%
Vision Employee Referrals 40%
Life
Walk-Ins 40%
Sick Leave
Internet 40%
Vacation
School Referrals 33%
Retirement
Child Care
0% 20% 40% 60% 80% 100% SUPPLY & DEMAND
Employer Pays Shared Cost Employee Pays Not Provided Employers report it is very difficult to find
fully experienced and qualified applicants. It
All data is based on full time employment and the percentages is also very difficult to find inexperienced
of employers responding to this question.
applicants. The turnover rate is 19.4%.
Basic Skills
Ability to follow oral instructions
Ability to read and follow instructions
Ability to write legibly
Many (56%) employers report they will not accept training Oral communication skills
in lieu of experience. Almost all (93%) report that technical
or vocational training is required. Many (40%) employers Computer Software
require previous work experience, and almost all (89%) em- Word and Excel
Rapid Link
ployers will not accept other types of experience.
Internet
TRAINING & EDUCATION VeriTouch
For Training Providers in this occupation, please refer to the For Career Advancement
Training Provider Directory. ACLS license
Knowledge of field and equipment
Programs specific to this occupation may include Respira- Leadership and management skills
Bachelor's degree and continued education
tory Care Therapy.
Interpersonal skills
Good customer service and patient care
Additional Resources: Accuracy
Respiratory Care Board of CA www.rcb.ca.gov
CA Career Resource Network www.californiacareers.info New Skills
Orangeworks www.orangeworks.org Knowledge of new technology
I-Train www.i-train.org Ability to work with neo-natal patients
CA Regional Occupational Programs www.carocp.org
Roofers
Employers: 15 Employees: 556
Roofers cover roofs of structures with shingles, slate, as- SIZE OF OCCUPATION
phalt, aluminum, wood, and related materials. They may
spray roofs, sidings, and walls with material to bind, seal, Small 1,570 – 1,830
insulate, or soundproof sections of structures.
JOB GROWTH
Alternate Job Titles: Applicators, Tile Setters, and Water Orange County Average Job
Proofers. Growth Rate for All Occupations 15.2%
Employer Pays Shared Cost Employee Pays Not Provided SUPPLY & DEMAND
All data is based on full time employment and the percentages
of employers responding to this question.
Employers report it is very difficult to find
experienced and qualified applicants. It is
moderately difficult to find inexperienced ap-
plicants. The turnover rate is 2.6%
Personal or Other
Willingness to work with close supervision
Ability to work independently
Possession of a valid driver’s license
High School Basic Skills
or Equivalent
47% Ability to read and follow instructions
Ability to write legibly
55% of the employers surveyed report they will not accept train- Oral communication skills
ing in lieu of experience. The average length of substitute train-
ing required is 20 months. All employers report that technical Computer Software
or vocational training is not required. Word
Excel
60% of the employers surveyed report previous work experi-
For Career Advancement
ence is required. The average length of work experience re-
Good communication skills
quired is 34 months. 55% of the employers responded they
Good interpersonal skills
would accept other types of occupational experience.
Leadership skills
Dependability
TRAINING & EDUCATION Hard worker
Training and Education providers for this occupation may New Skills
be found in the Training Provider Directory at the back of Ability to read blueprints
the book. New application techniques
Personal or Other
Education of Recent Hires
Customer service skills
High School
or Equivalent Willingness to work with close supervision
Associate
60% Public contact skills
Degree
7%
Willingness to travel
Ability to work independently
Basic Skills
Ability to write legibly
Ability to read and follow instructions
Bachelor's
Degree
Oral communication skills
26%
Computer Software
Less Than
High School Word
7% Excel
PowerPoint
Many (50%) employers report they will accept training in File Maker Pro
lieu of experience. All (100%) employers report that techni-
cal or vocational training is not required. Many (40%) em- For Career Advancement
ployers require previous work experience and most (70%) Time management skills
will accept other types of occupational experience. Product knowledge
Management skills
TRAINING & EDUCATION Demonstrates initiative
Communication skills
For Training Providers in this occupation, please refer to the Good customer service
Training Provider Directory. Tenacity and ambition
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Selected Business Services Sales Agents sell selected ser- SIZE OF OCCUPATION
vices such as building maintenance, credit reporting, book-
keeping, security, printing, and storage space. Does not Large: 3,860 - 5,220
include sales agents who primarily sell advertising, in-
surance, financial, and real estate services.
JOB GROWTH
Alternate Job Titles: Corporate Agents, Account Execu- Orange County Average Job
tives, Account Managers, and Brokers. Growth Rate for All Occupations: 18.1%
Medical
Telephone Communications
Computer and Data Processing Services
Dental
Vision
RECRUITMENT METHODS
Life
Sick Leave Employee Referrals 80%
Vacation
Newspaper Ads 47%
Retirement
Walk-In Applicants 33%
Child Care
In-House Promotion 27%
0% 20% 40% 60% 80% 100%
Computer Software
Word
Most (67%) employers report they will not accept training in Excel
lieu of experience. Almost all (80%) employers report that PowerPoint
technical or vocational training is not required. Almost all Access
(80%) employers require previous work experience and most Apollo
(67%) will accept other types of occupational experience.
For Career Advancement
Leadership and dependability
TRAINING & EDUCATION
Continued education
For Training Providers in this occupation, please refer to the Communication, interpersonal, and
Training Provider Directory. motivation skills
Industry knowledge
Programs specific to this occupation may include Selling Sales ability
Skills and Sales Operations, Business Management and Mar-
keting, and Retail Operations. New Skills
Internet use
Additional Resources: Keeping up with new technology
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Union, Full & Part-Time Wages Range Median Projected Next 24 Months
Decline - 27% Remain Stable - 53% Grow - 20%
New Hires, Inexperienced $16.40 - $22.53 $18.58
The reported percentages apply to employers respond-
New Hires, Experienced $16.40 - $22.36 $19.88 ing to these questions.
3+ Years With Firm $18.67 - $31.67 $24.45 WHERE THE JOBS ARE
Basic Skills
Basic math skills
Ability to write legibly
Oral communication skills
Ability to read and follow instructions
Computer Software
Word
Most (60%) employers report they will accept training in lieu
Excel
of experience. Many (53%) employers report that technical
PowerPoint
or vocational training is not required. No employers require
Internet
previous work experience, but some (33%) prefer previous
Student Administrative Software (SASI)
work experience. Most (60%) will not accept other types of
occupational experience.
For Career Advancement
TRAINING & EDUCATION Continuing education
Administrative credential
For Training Providers in this occupation, please refer to the Interpersonal skills
Training Provider Directory. Management and leadership skills
Good teaching skills
Programs specific to this occupation may include Secondary
Education and Teaching Courses, Science, Math, English, Mu- New Skills
sic and Government. CLAD Agreement
Bilingual
Additional Resources: New teaching methods
CA Comm. on Teacher Credentialing www.ctc.ca.gov Computer knowledge and ability to learn
CA Career Resource Network www.californiacareers.info technology
Orangeworks www.orangeworks.org Awareness of potential violence problems
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Alternate Job Titles: Office Managers, Administrative EDD Forecast Job Growth Rate
Assistants. for This Occupation 1997-2004: 5.1%
3+ Years With Firm $12.00 - $20.00 $15.00 The reported percentages apply to employers respond-
ing to these questions.
All data is based on full time employment and the percentages SUPPLY & DEMAND
of employers responding to this question.
Employers report it is very difficult to find
fully experienced and qualified applicants. It
is moderately difficult to find inexperienced
applicants. The turnover rate is 8.6%.
Personal or Other
Willingness to work with close supervision
Ability to work independently
Bachelor's
Degree Basic Skills
7% Ability to read and follow instructions
Ability to write legibly
Oral communication skills
Basic math skills
High School
or Equivalent
93% Computer Software
Word
Excel
Many employers report they will accept training in lieu of Access
experience. Almost all employers report that technical or vo- QuickBooks
cational training is not required. Most employers require pre- FileMaker
vious work experience and almost all employers will accept
other types of occupational experience. For Career Advancement
Computer skills
Initiative
TRAINING & EDUCATION
Public relations and interpersonal skills
Writing skills
For Training Providers in this occupation, please refer to the
Patience
Training Provider Directory.
New Skills
Programs specific to this occupation may include Computer
Knowledge of payroll and human resources
Courses, Administrative Assistant and Clerical Services.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Speech-Language Pathologists
Employers: 15 Employees: 206
Union Full & Part-Time Wages Range Median Growth Rate Relative to County Average:
Much Faster Than Average
New Hires, Inexperienced: $16.74* - $32.95 $23.37
3+ Yrs. With Firm: $15.00 - $41.46 $28.77 WHERE THE JOBS ARE
* Not all employers hire Speech Pathologists with no experience; Offices of Speech Pathologists
consequently the wages they reported are skewed in this category. Elementary and Secondary Schools
Fringe Benefits RECRUITMENT METHODS
Medical Employee Referrals 60%
Dental
Internet 53%
Vision
Newspaper Ads 33%
Life
Sick Leave
SUPPLY & DEMAND
Vacation
Retirement Employers report it is moderately difficult
Child Care to find experienced and qualified applicants.
0% 20% 40% 60% 80% 100% It is very difficult to find inexperienced
applicants. The turnover rate is 9.1%
Employer Pays Shared Cost Employee Pays Not Provided
80% of the employers surveyed report they will not accept train- Computer Software
ing in lieu of experience. 47% of the employers report that tech- Word
nical or vocational training is required prior to employment. Excel
The average length of training required is 40 months. For Career Advancement
Good communication skills
67% of employers surveyed report previous work experience Good interpersonal skills
is not required. The average length of work experience required Leadership and punctuality
is 11 months. 100% of the employers responded they would Organizational skills
not accept other types of occupational experience. Knowledge of special education laws
Medical
Dental WHERE THE JOBS ARE
Vision Elementary and Secondary Schools
Life
Sick Leave
RECRUITMENT METHODS
Vacation
Retirement Colleges/Universities 86%
Child Care Internet 71%
0% 20% 40% 60% 80% 100% Job Fairs 36%
Employer Pays Shared Cost Employee Pays Not Provided
Newspaper Ads 21%
Computer Software
Word
Excel
Bachelor's PowerPoint
Degree Access
93%
Additional Resources:
CA Comm. on Teacher Credentialing www.ctc.ca.gov
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Sales Floor Stock Clerks receive, store, and issue mer- SIZE OF OCCUPATION
chandise on the sales floor, stock shelves, racks, cases,
bins, and tables with merchandise, arrange displays of Very Large: 13,640 - 14,510
items to attract customers, and may periodically take
physical count of stock or check and mark merchandise. JOB GROWTH
Alternate Job Titles: Sales Associates, Grocery Clerks, Orange County Average Job
Merchandise Processing Team Members, and Clerks. Growth Rate for All Occupations: 18.1%
Computer Software
Database
Less Than
High School For Career Advancement
67% Good work ethic and performance
Knowledge of industry and products
Responsible, honest, and reliable
Most (67%) employers report they will accept training in lieu
Ability to work independently
of experience. All (100%) employers report that technical or
Ability to work well with others
vocational training is not required. Most (67%) employers
do not require previous work experience and almost all (83%)
New Skills
will accept other types of occupational experience.
Database, e-mail and scanner skills
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Stock Clerks receive, store, and issue materials, equip- SIZE OF OCCUPATION
ment, and other items from stockroom, warehouse, or stor-
age yard, and keep records and compile stock reports. Very Large: 10,050 - 11,900
Does not include Stockroom Laborers and workers whose
primary duties involve shipping, weighing, and check- JOB GROWTH
ing.
Orange County Average Job
Alternate Job Titles: Parts Distribution Center Proces- Growth Rate for All Occupations: 18.1%
sors, Warehouse Employees, Merchandising Product
EDD Forecast Job Growth Rate
for This Occupation 1999-2006: 18.4%
93% of employers surveyed have a day shift, 13% have a Personal or Other
swing shift, and 7% have a graveyard shift. Ability to work independently
Willingness to work with close supervision
37% of the employees are female, and 63% are male. Public contact skills
Ability to lift at least 50 lbs. repeatedly
Computer Software
Word
Excel
Access
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Technical Writers
Employers: 17 Employees: 72
EMPLOYMENT LEVELS
Full & Part-Time Wages Range Median
Past Year
New Hires, Inexperienced $ 7.00 - $16.78 $14.38 Decline - 17% Remain Stable - 59% Grow - 24%
All data is based on full time employment and the percentages SUPPLY & DEMAND
of employers responding to this question.
Employers report it is moderately difficult to
find fully experienced and qualified appli-
cants. It is also moderately difficult to find in-
experienced applicants. The turnover rate is
16.9%.
Personal or Other
Education of Recent Hires Willingness to work with close supervision
Ability to concentrate for long periods of time
High School Ability to work independently
or Equivalent
24%
Associate
Degree
Ability to meet deadlines
24% Willingness to travel
Ability to sit continuously for 2 or more hours
Basic Skills
Oral communication skills
Ability to write legibly
Basic math skills
Bachelor's
Degree Ability to think logically
52% Ability to read and follow instructions
Computer Software
Most employers report they will not accept training in lieu Word, Excel, PowerPoint and Access
of experience. Almost all employers report that technical or Photoshop and Paint Shop Pro
vocational training is not required. Almost all employers re- Dreamweaver and FrontPage
quire previous work experience and many employers will Frame Maker and RoboHELP
not accept other types of occupational experience. PageMaker
Telemarketers
Employers: 15 Employees: 224
Telemarketers solicit orders for goods or services over the SIZE OF OCCUPATION
telephone.
Large 5,680 – 6,540
Alternate Job Titles: Appointment Setters, Sales Market-
ers, Sales Consultants, Call Center Operators, and JOB GROWTH
Teleprospecting Representatives. Orange County Average Job
Growth Rate for All Occupations 15.2%
Computer Software
High School
or Equivalent Word
67% Excel
Access
50% of the employers surveyed report they will accept training Genesys
in lieu of experience. The average length of substitute training Act
required is 3 months. 100% of the employers report that tech- FileMaker
nical or vocational training is not required.
For Career Advancement
47% of the employers surveyed report previous work experi- Good communication skills
ence is not required. 13% report that it is not required but pre- Customer service skills
ferred. The average length of work experience required is 10 Good telephone presence
months. 63% of the employers responded they would not ac- Organizational skills
cept other types of occupational experience. Dependability
Sales skills
TRAINING & EDUCATION
New Skills
Training and Education providers for this occupation may Ability to operate new telephone technology
be found in the Training Provider Directory at the back of Computer knowledge
the book.
For additional Training Providers or details for the provid-
ers listed, contact the providers directly or visit the follow-
ing web sites:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Basic Skills
High School Basic math skills
or Equivalent
87% Ability to write legibly
Oral communication skills
Many (54%) employers report they will accept training in Ability to read and follow instructions
lieu of experience. Almost all (88%) employers report that
technical or vocational training is not required. Many (44%) Computer Software
employers require previous work experience; however some Word
(38%) report it is not required, but preferred. Many (54%) Excel
will accept other types of occupational experience. AutoCAD
Travel Agents
Employers: 15 Employees: 224
Travel Agents plan entire trips for customers of their travel SIZE OF OCCUPATION
agency. Their duties include determining destinations,
modes of transportation, travel dates, costs, accommoda- Small: 1,680 - 2,260
tions required, and planning, describing or selling itiner-
JOB GROWTH
ary package tours. Travel Agents may specialize in for-
eign or domestic service, individual or group travel, spe- Orange County Average Job
cific geographical areas, airplane charters, or package Growth Rate for All Occupations: 19.2%
tours.
EDD Forecast Job Growth Rate
Alternate Job Titles: Travel Consultants and Travel Coun- for This Occupation 1997-2004: 34.5%
selors.
Growth Rate Relative to County Average:
Much Faster Than Average
All data is based on full time employment and the percentages SUPPLY & DEMAND
of employers responding to this question.
Employers report it is very difficult to find
fully experienced and qualified applicants. It
is moderately difficult to find inexperienced
applicants. The turnover rate is 21.1%.
New Skills
TRAINING & EDUCATION Airline computer systems
Internet skills
For Training Providers in this occupation, please refer to the
Training Provider Directory.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Medical
WHERE THE JOBS ARE
Dental
Trucking and Courier Services (Except Air)
Vision
Freight Transportation Services
Life
Sick Leave
RECRUITMENT METHODS
Vacation
Retirement Walk-In Applicants 67%
Child Care Employee Referrals 60%
0% 20% 40% 60% 80% 100% Newspaper Ads 53%
Employer Pays Shared Cost Employee Pays Not Provided Word of Mouth 27%
All data is based on full time employment and the percentages Internet 27%
of employers responding to this question.
Basic Skills
Basic math skills
Ability to read and follow instructions
Oral communication skills
Ability to write legibly
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Ultrasound Technologists
Employers: 15 Employees: 75
*Few employers hire Ultrasound Technologists with no experience; con- Physicians Offices
sequently the wages they reported are skewed Hospitals
Veterinary Assistants
Employers: 15 Employees: 66
EMPLOYMENT LEVELS
Full & Part-Time Wages Range Median
Past Year
New Hires, Inexperienced $6.50 - $9.59 $9.00 Decline - 0% Remain Stable - 93% Grow - 7%
New Hires, Experienced $7.50 - $13.00 $10.00
Projected Next 24 Months
3+ Years With Firm $11.00 - $16.00 $14.00 Decline - 0% Remain Stable - 67% Grow - 33%
Fringe Benefits
WHERE THE JOBS ARE
Medical
Veterinary Clinics and Hospitals
Dental
Vision
RECRUITMENT METHODS
Life
Sick Leave Newspaper Ads 87%
Vacation Walk-In Applicants 53%
Retirement Employee Referrals 53%
Child Care
Word of Mouth 20%
0% 20% 40% 60% 80% 100%
Internet 20%
Employer Pays Shared Cost Employee Pays Not Provided
All data is based on full time employment and the percentages SUPPLY & DEMAND
of employers responding to this question.
Employers report it is very difficult to find
fully experienced and qualified applicants. It
is also very difficult to find inexperienced ap-
plicants. The turnover rate is 46.0%.
Computer Skills
Many employers report they will accept training in lieu of Word
experience. Most employers report that technical or voca- Excel
tional training is not required. Many employers require pre- Cornerstone
vious work experience and will accept other types of occu-
pational experience. For Career Advancement
Love of animals
Leadership skills
TRAINING & EDUCATION Hard working
Good communication skills
For Training Providers in this occupation, please refer to the Veterinary knowledge
Training Provider Directory. Continuing education
Attendance at seminars
Programs specific to this occupation may include Veterinar-
ian Assistant/Animal Health Technician. New Skills
Laser surgery
Additional Resources: Ultrasound
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
Welders and Cutters use flamecutting, hand, arc, and gas SIZE OF OCCUPATION
welding equipment, and gas torches, to weld together
metal components of such products as pipelines, automo- Medium: 5,200 - 6,700
biles, boilers, and ships, or join together components of
fabricated sheet metal assemblies, or cut, trim, or scarf JOB GROWTH
metal objects to dimensions as specified by layout, work
orders, or blueprints. Orange County Average Job
Growth Rate for All Occupations: 19.2%
Alternate Job Titles: Fabricators, MIG-Welders, Welder
Fabricators. EDD Forecast Job Growth Rate
for This Occupation 1997-2004: 28.6%
EMPLOYMENT LEVELS
Full & Part-Time Wages Range Median Past Year
Decline - 0% Remain Stable - 73% Grow - 27%
New Hires, Inexperienced N/A N/A
Basic Skills
Ability to write legibly
Less Than Ability to read and follow instructions
High School
20% Basic math skills
Oral communication skills
For Training Providers in this occupation, please refer to the New Skills
Training Provider Directory. Tube/metal fitting
Welding with aluminum or titanium metals
Programs specific to this occupation may include Welder/
Welding Technologist.
Additional Resources:
CA Career Resource Network www.californiacareers.info
Orangeworks www.orangeworks.org
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
EMPLOYMENT LEVELS
WAGES & BENEFITS Past Year
Decline - 7% Remain Stable - 66% Grow - 27%
Full & Part-Time Wages Range Median Projected Next 24 Months
New Hires, Inexperienced $6.25 - $12.50 $ 6.75
Decline - 7% Remain Stable - 66% Grow - 27%
New Hires, Experienced $6.25 - $16.78 $11.51 The reported percentages apply to employers respond-
ing to these questions.
3+ Years With Firm $7.00 - $23.01 $14.38
WHERE THE JOBS ARE
Grocery Stores
Fringe Benefits Electrical Goods, Professional and
Commercial Equipment
Medical
Dental
RECRUITMENT METHODS
Vision
Life Employee Referrals 60%
Sick Leave Newspaper Ads 53%
Vacation Word of Mouth 33%
Retirement Walk-In Applicants 20%
Child Care
In-House Promotion 20%
0% 20% 40% 60% 80% 100%
Employer Pays Shared Cost Employee Pays Not Provided SUPPLY & DEMAND
All data is based on full time employment and the percentages Employers report it is very difficult to find
of employers responding to this question. fully experienced and qualified applicants. It
is moderately difficult to find inexperienced
applicants. The turnover rate is 26.1%.
Computer Skills
Word, Excel, PowerPoint and Access
QuickBooks
Associate Degree
13% 4th Dimension
Writers and Editors originate and prepare written mate- SIZE OF OCCUPATION
rial such as scripts, stories, news items, advertisements,
and other material. They coordinate, edit, and analyze Small: 1,200 - 1,570
prepared written material. Includes Managing Editors.
Does not include Publicity Writers, Public Relations Spe-
cialists, and Technical Writers.
JOB GROWTH
Orange County Average Job
Alternate Job Titles: Staff Writers, Research Assistants, Growth Rate for All Occupations: 18.1%
Contributing Writers, Copy Writers, Columnists, Assis-
tant Editors, and Managing Editors. EDD Forecast Job Growth Rate
for This Occupation 1999-2006: 30.8%
Medical
WHERE THE JOBS ARE
Dental
Vision Newspapers and Periodicals
Life Advertising
Sick Leave
RECRUITMENT METHODS
Vacation
Retirement Newspaper Ads 60%
Child Care Employee Referrals 40%
0% 20% 40% 60% 80% 100%
Walk-In Applicants 33%
Employer Pays Shared Cost Employee Pays Not Provided Internet 27%
All data is based on full time employment and the percentages
of employers responding to this question.
SUPPLY & DEMAND
Employers report it is moderately difficult to
find fully experienced and qualified appli-
cants. It is very difficult to find inexperienced
applicants. The turnover rate is 7.0%.
Most (73%) employers report they will not accept training in For Career Advancement
lieu of experience. All (100%) employers report that techni- Investigative skills
cal or vocational training is not required. Most (73%) em- Leadership skills
ployers do require previous work experience and most (73%) Detail oriented
will not accept other types of occupational experience. Interpersonal skills
Writing ability
TRAINING & EDUCATION Management skills
Continued education (Master's in Business
For Training Providers in this occupation, please refer to the Administration)
Training Provider Directory. Copy editing skills
Ambition and enthusiasm
Programs specific to this occupation may include English, Lit- Creativity
erature, Composition, Journalism, and Computer Software.
New Skills
Additional Resources: Internet research
CA Career Resource Network www.californiacareers.info Optical character recognition
Orangeworks www.orangeworks.org Updated computer skills
I-Train www.i-train.org
CA Regional Occupational Programs www.carocp.org
These data are derived from the 2003 Occupational Employment Statistics (OES) Survey, a mail survey of occu-
pational employment and wages of nonfarm employers. Wages are updated to 2003. The survey samples ap-
proximately 35,000 establishments per year throughout California. For more information, see the Overview of
the OES Survey on the Internet at http://www.calmis.ca.gov/occup$oeswages/oestechnotes.htm.
Every effort is made to ensure accuracy, however, changes do occur. It is suggested that all information be verified by
contacting the school directly. The listing of training providers in this directory does not constitute approval or certifi-
cation by the Orange County Workforce Investment Board, the County of Orange, or the State of California Employ-
ment Development Department.
Financial Aid: No
A & V TECHNICAL SCHOOL, INC.
Veteran Approved: No
Address: 1214 E. Katella Ave., Anaheim, CA 92805 Job Placement: Yes
Phone: (714) 634-0744 Fax: (714) 634-2026 Career Development: No
Counseling: No
School Type: Private Business or Technical School Child Care: No
Accreditation: Bureau for Private Postsecondary & Vocational Education Open Entry/Exit: Yes
Degree: Certificate Distance Learning: No
ESL: No
Programs or Courses Offered:
Automotive Mechanic Technology
Electrical Equipment Installation & Repair
Electromechanical Engineering Technology
Financial Aid: No
ACADEMY FOR TAX PREPARERS
Veteran Approved: No
Mailing Address: P.O. Box 11445, Santa Ana, CA 92711 Job Placement: No
Physical Address: 2134 N. Hathaway, Santa Ana, CA 92711 Career Development: No
Phone: (714) 834-9266 Fax: (714) 541-2216 Counseling: No
Child Care: No
School Type: Private Business or Technical School Open Entry/Exit: Yes
Accreditation: Bureau for Private Postsecondary & Vocational Education Distance Learning: No
Degree: Certificate ESL: No
Financial Aid: No
ACADEMY OF COMPUTER TECHNOLOGY
Veteran Approved: No
Address: 16371 Beach Blvd. #151, Huntington Beach, CA 92645 Job Placement: Yes
Phone: (714) 843-6360 Fax: (714) 848-6353 Career Development: Yes
Counseling: No
School Type: Private Business or Technical School Child Care: No
Accreditation: Bureau for Private Postsecondary & Vocational Education Open Entry/Exit: Yes
Degree: Certificate Distance Learning: No
ESL: No
Programs or Courses Offered:
Accounting & Related Services
Administrative, Secretarial & Clerical Skills
Financial Aid: No
ALLIED BUSINESS SCHOOLS
Veteran Approved: No
Address: 22952 Alcalde Dr., Laguna Hills, CA 92653 Job Placement: Yes
Phone: (888) 925-4283 Fax: (949) 707-5579 Career Development: Yes
Web Site: www.alliedvocrehab.com Counseling: No
Child Care: No
School Type: Private Business or Technical School Open Entry/Exit: Yes
Accreditation: Bureau for Private Postsecondary & Vocational Education; Distance Learning: Yes
WIA Eligible Training Provider (One or More Programs); ESL: Yes
California Department of Real Estate
Degree: Certificate
Programs or Courses Offered:
Accounting & Bookkeeping
Administrative, Secretarial & Clerical Services
Building & Property Maintenance
Construction Trades
General Merchandising, Sales & Marketing
Legal Administrative Assistants
Medical Administrative Assistants
Prepress/Desktop Publishing & Digital Imaging Design
Real Estate
Financial Aid: No
ANAHEIM ADULT EDUCATION
Veteran Approved: No
Address: 1800 W. Ball Rd., Suite 31, Anaheim, CA 92803 Job Placement: No
Phone: (714) 999-5616 Fax: (714) 999-5650 Career Development: Yes
Counseling: Yes
School Type: Public Adult School with Occupational Programs Child Care: No
Accreditation: Western Association of Schools & Colleges Open Entry/Exit: Yes
Degree: Certificate & Diploma Distance Learning: No
ESL: Yes
Computer Engineering
Computer Programming
Systems Networking
Web Page & Multimedia Design
Psychology
Financial Aid: No
BOSPHOROUS EDUCATION CENTER Veteran Approved: No
Address: 17150 Newhope St., Suite 117, Fountain Valley, CA 92708 Job Placement: No
Phone: (714) 825-0880 Fax: (714) 825-0800 Career Development: No
Web Site: www.bosphorous.com Counseling: No
Child Care: No
School Type: Private Business or Technical School Open Entry/Exit: No
Accreditation: Bureau for Private Postsecondary & Vocational Education Distance Learning: No
Degree: Certificate ESL: Yes
Programs or Courses Offered:
Clerical & Office Services
Literacy, Numeracy & Computational Skills
Financial Aid: No
CALIFORNIA TAX INSTITUTE
Veteran Approved: No
Address: 5281 Laurel View Circle, Yorba Linda, CA 92886 Job Placement: No
Phone: (714) 777-3289 Fax: (714) 777-4267 Career Development: No
Web Site: www.caltaxinstitute.com Counseling: No
Child Care: No
School Type: Private Business or Technical School Open Entry/Exit: Yes
Accreditation: California Tax Education Council Distance Learning: Yes
Degree: Certificate ESL: No
TAXATION
Medical Office
CCC Huntington Westminster Center: 5172 McFadden Ave., Huntington Beach, CA 92649
Phone: (714) 241-6184 Fax: (714) 241-6345
Administrative Assistant
Computer Installation & Repair
Computer Systems Networking
Computer Technology
Electrical
Technology
Radiologic Technology
Restaurant Management
Small Business Administration WELDING
Tourism & Travel Management
Web Page & Multimedia Design
Welding Technology
MACHINE
Finance & Financial Planning
TECHNOLOGY Graphic Communications
Health & Physical Education
Horticultural Science
Interior Design
International Business
Journalism
Legal Assistant
Leisure & Recreational Activities
TECHNOLOGY
Machine Tool Technology
Management Information Systems
Marine Biology & Oceanography
Marketing
Nutrition Sciences
NUTRITION SCIENCES Printing Press Operator
Psychology
Radio & Television
Social Sciences
Taxation
228 Orange County Workforce Investment Board Welding Technology
Training Provider Directory
GARDEN GROVE ADULT EDUC. & REGIONAL OCCUPATIONAL PROG. (ROP) Financial Aid: No
Address: 11852 Knott St., Garden Grove, CA 92845 Veteran Approved: No
Phone: (714) 663-6525 Fax: (714) 901-7032 Job Placement: Yes
Web Site: www.ggadulteducation.org Career Development: No
Counseling: No
School Type: Public Adult School with Occupational Programs Child Care: No
Accreditation: Western Association of Schools & Colleges Open Entry/Exit: No
Degree: Certificate Distance Learning: No
ESL: Yes
Financial Aid: No
GOODWILL INDUSTRIES OF ORANGE COUNTY
Veteran Approved: No
Address: 410 N. Fairview St., Santa Ana, CA 92703 Job Placement: Yes
Phone: (714) 547-6308 Fax: (714) 541-6531 Career Development: Yes
Web Site: www.ocgoodwill.org Counseling: No
Child Care: No
School Type: Apprenticeship Program Open Entry/Exit: Yes
Accreditation: Bureau for Private Postsecondary & Vocational Education Distance Learning: No
Programs or Courses Offered: ESL: Yes
Financial Aid: No
INSTITUTE FOR APPLIED MANAGEMENT & LAW INC.
Veteran Approved: No
Address: 610 Newport Center Drive #1060, Newport Beach, CA 92660 Job Placement: No
Phone: (949) 760-1700 Fax: (949) 760-8192 Career Development: Yes
Web Site: www.iaml.com Counseling: No
Child Care: No
School Type: Other Education Open Entry/Exit: No
Accreditation: Accrediting Commission of Career Schools Distance Learning: No
& Colleges of Technology; Bureau for Private ESL: No
Postsecondary & Vocational Education
Degree: Certificate
Programs or Courses Offered:
Human Resources Management
Personnel Administration
General Labor and Industrial Relations
rking
INSTITUTE OF NETWORK TECHNOLOGY wo Financial Aid: Yes
Net
Veteran Approved: Yes
Address: 1901 Fourth St., Suite 310, Santa Ana, CA 92705 Job Placement: Yes
Address: 9918-B Katella Ave., Garden Grove, CA 92840 Career Development: No
Phone: (562) 424-9200 Fax: (714) 774-1407 Counseling: No
Web Site: www.networktraining.verizonsupersite.com Child Care: No
Open Entry/Exit: No
School Type: Private Business or Technical School Distance Learning: Yes
Accreditation: Accrediting Commission of Career Schools & Colleges of Technol- ESL: No
ogy; Bureau for Private Postsecondary & Vocational Education
Degree: Certificate
Programs or Courses Offered:
Computer Programming
Computer Systems Networking & Telecommunications
Management Information Systems
Nutrition Sciences
Performing Arts (Music Theory, Composition & Performance, Theater & Voice)
Psychology
Social Sciences
Visual Arts (Art History, Drawing, Fine Art, & Painting)
Accounting Services
Dental Services
Medical Services
Nursing Services
ec
al R
Medical Records Technology
Me d i c
Medical Secretary
Prepress/Desktop Publishing
& Digital Imaging Design
PRINT PUBLISHING
M e d i c a l As s i
Career Development: No
Web Site: www.moderntechschool.com Counseling: No
Child Care: No
School Type: Proprietary (Private) Business or Technical School Open Entry/Exit: Yes
Accreditation: Bureau for Private Postsecondary & Vocational Education Distance Learning: No
Degree: Certificate ESL: No
Programs or Courses Offered:
Medical/Clinical Assistant
Kindergarten Education
Preschool Education
Teaching
Computer Repair
Clerical Services
Clinical Laboratory Technology
Computer & Information Sciences
Medical Office Management
Medical Assistant
Surgical Technology
Clerical Services
Data Processing
Receptionist
i on
ri t
School Type: Secondary School with Occupational Programs
Nut
Accreditation: California State Department of Education (Courses Only)
Degree: Diploma & Certificate
Financial Aid: No
PROSOFT TRAINING
Veteran Approved: No
Address: 2333 N. Broadway, Suite 300, Santa Ana, CA 92760 Job Placement: No
Phone: (714) 953-1200 Fax: (714) 245-7245 Career Development: No
Web Site: www.computerprep.com Counseling: No
Child Care: No
School Type: Proprietary (Private) Business or Technical School Open Entry/Exit: No
Accreditation: Bureau for Private Postsecondary & Vocational Education Distance Learning: Yes
Degree: Certificate ESL: No
Programs or Courses Offered:
Computer Systems Analysis
Computer Systems Analyst
im
Address: 211 E. Imperial Highway, Fullerton, CA 92835 an Veteran Approved: No
Job Placement: Yes
Phone: (714) 578-7999 Fax: (714) 578-7996
Career Development: Yes
Web Site: www.reliancesoft.com
Counseling: No
Child Care: Yes
School Type: Private Business or Technical School
Open Entry/Exit: Yes
Accreditation: Bureau for Private Postsecondary & Vocational Education
Distance Learning: No
Degree: Certificate
ESL: No
Programs or Courses Offered:
Animation & Video Graphics
Computer Installation & Repair Technology
Computer Programming
Data Processing
W
Marketing
Mechanic & Repair Technology
Medical Assistant
Nursing
Performing Arts (Dance, Film Production, Music, Speech, Theater & Voice)
Pharmacy Technician
Prepress/Desktop Publishing & Digital Imaging Design
Psychology
Restaurant Management
NURSING
Tourism & Travel Services Management
Visual Arts (Art, Ceramics, Drawing, Painting, Photography & Sculpture)
Welding Technology
Writing
SANTA ANA REGIONAL OCCUPATIONAL PROG. (ROP) - RITCHEY CENTER Financial Aid: No
Veteran Approved: No
Address: 1815 S. Ritchey St., Bldg. 1A, Santa Ana, CA 92705 Job Placement: Yes
Phone: (714) 566-8400 Fax: (714) 566-8496 Career Development: Yes
Web Site: www.ropcentralcounty.tec.ca.us Counseling: Yes
Child Care: No
School Type: Secondary School with Occupational Programs Open Entry/Exit: Yes
Accreditation: Bureau for Private Postsecondary & Vocational Education; Distance Learning: No
California State Department of Education (Courses Only) ESL: Yes
Degree: Certificate
Programs or Courses Offered:
Accounting Technology
Child Care Automotive Mechanics Technology
Banking & Financial Support Services Finance
Child Care Provider
Clerical Services
Computer Systems Technology
Construction Engineering Technology
Criminal Justice
Data Processing
Dental Assistant
Financial Management
Hospitality & Recreation Marketing
Management Information Systems
Medical Assistant
Medical Preparatory Programs
Prepress/Desktop Publishing & Digital Imaging Design
Retail Operations
Taxation
LO
Commercial & Advertising Art
BIO
Communication & Media Studies
Computer & Information Sciences
Computer Programming
Creative Writing
Criminal Justice
Data Processing
Education
Health & Physical Education
Management Science
Marketing
Medical Assistant
Performing Arts (Dance, Film Production, Music, Speech, Theater & Voice)
Physical Sciences
Prepress/Desktop Publishing & Digital Imaging Design
Psychology
Tourism & Travel Services Management
Visual Arts (Drawing & Painting)
Wastewater Treatment Management
Welding Technology
eti
Mark al
Address: 16161 Gothard St. South, Huntington Beach, CA 92647 Financi
Job Placement: No
Phone: (714) 841-1360 Fax: (714) 841-1360 Career Development: No
Counseling: Yes
School Type: Private Business or Technical School Child Care: No
Accreditation: Bureau for Private Postsecondary & Vocational Education Open Entry/Exit: No
Degree: Certificate Distance Learning: No
Programs or Courses Offered: ESL: No
Financial Services Marketing Operations
M e d i c a l As s i
T.E.S.T. NDT INC. Financial Aid: No
Veteran Approved: No
Address: 193 Viking Ave., Brea, CA 92821 Job Placement: No
Phone: (714) 255-1500 Fax: (714) 255-1580 Career Development: No
Web Site: www.testndt.com Counseling: No
Child Care: No
School Type: Private Business or Technical School Open Entry/Exit: No
Accreditation: Bureau for Private Postsecondary & Vocational Education Distance Learning: No
Degree: Certificate ESL: No
Programs or Courses Offered:
Biomedical Technology
Electromechanical Technology
Instrumentation Technology
Quality Control Technology
QUALITY CONTROL
Pharmacy
UNITED TRUCK & CAR DRIVING SCHOOL INC. Financial Aid: Yes
Veteran Approved: No
Address: 1665 E. 4th St., Suite 216, Santa Ana, CA 92701 Job Placement: Yes
Phone: (800) 764-2020 Fax: (619) 296-7424 Career Development: No
Web Site: www.drivetrucks.com Counseling: Yes
Child Care: No
School Type: Private Business or Technical School Open Entry/Exit: Yes
Accreditation: Bureau for Private Postsecondary & Vocational Education Distance Learning: No
Degree: Diploma ESL: Yes
Programs or Courses Offered:
Truck & Bus Driving
Financial Aid: No
WILSHIRE CONTINUING EDUCATION CENTER
Veteran Approved: No
Address: 315 E. Wilshire, Fullerton, CA 92832 Job Placement: No
Phone: (714) 526-8258 Fax: (714) 447-1526 Career Development: No
Web Site: www.sce.cc.ca.us Counseling: No
Child Care: No
School Type: Community College Open Entry/Exit: No
Accreditation: California State Department of Education (Courses Only) Distance Learning: Yes
Degree: Certificate ESL: No
Programs or Courses Offered:
Business Administration
Education
Writing
AD I N
VE R TIS
*Excludes “All Other” occupational groups and occupations with employment of less than 400 in 2001.
Source: Employment Development Department, Projections and Planning Information, Module D, Table 4
Order Clerks 8,620 8,030 -590 1,220 Short Term, On-the-Job Training
Insurance Claims & Policy Processing Clerks Training 2,810 2,500 -310 310 Moderate Term, OJT Training
Telephone Operators 1,000 740 -260 180 Short Term, On-the-Job Training
Loan Interviewers & Clerks 3,520 3,270 -250 160 Short Term, On-the-Job Training
Switchboard Operators, Including Answering Service 2,780 2,550 -230 550 Short Term, On-the-Job Training
Computer Operators 2,300 2,100 -200 270 Moderate Term, On-the-Job Training
Word Processor & Typists 1,990 1,800 -190 270 Moderate Term, On-the-Job Training
Eligibility Interviewers, Government 1,850 1,720 -130 360 Moderate Term, On-the-Job Training
Butchers & Meat Cutters 1,540 1,460 -80 260 Long Term, On-the-Job Training
Telecommunications Equipment Installers/Repairers 3,620 3,570 -50 460 Postsecondary Vocational Education
Office Machine Operators, Except Computers 910 860 -50 220 Short Term, On-the-Job Training
Electronic Home Entertainment Installer 280 240 -40 30 Postsecondary Vocational Education
Meter Readers, Utilities 210 180 -30 30 Short Term, On-the-Job Training
Machine Feeders & Offbearers 2,360 2,340 -20 210 Short Term, On-the-Job Training
Lathe & Turning Machine Tool Setters, Operators, 980 960 -20 270 Moderate Term, On-the-Job Training
Tenders, Metal and Plastic
Prepress Technicians & Workers 1,230 1,210 -20 270 Long Term, On-the-Job Training
Couriers & Messengers 2,320 2,310 -10 450 Short Term, On-the-Job Training
Cutting, Punching, and Press Machine Setters, 2,500 2,490 -10 340 Moderate Term, On-the-Job Training
Operators, and Tenders, Metal and Plastic
Drilling and Boring Machine Tool Setters, 890 880 -10 200 Moderate Term, On-the-Job Training
Operators, and Tenders, Metal and Plastic
Procurement Clerks 680 670 -10 110 Short Term, On-the-Job Training
Photographic Process Workers 140 130 -10 20 Moderate Term, On-the-Job Training
*Excludes “All Other” occupational groups and occupations with employment of less than 400 in 2001.
Source: Employment Development Department, Projections and Planning Information, Module D, Table 8
Source: Godbe Research and Analysis, Survey of Employers, Conducted for the Orange County Workforce Investment Board, 2002, the California Employment
Development Department, and the Orange County Workforce 2003.
Source: Godbe Research and Analysis, Survey of Employers, Conducted for the Orange County Workforce Investment Board, 2002, the California Employment
Development Department, and the Orange County Workforce 2003.
“N/A” denotes occupations from the Godbe survey for which comparable classifications are not available in the California Employment Department data.
Does your firm employ any individual performing the duties in the occupation described above? Yes No
If yes, please complete this survey for the occupation described.
If no, please return this questionnaire to the above address.
If your firm has multiple locations, please confine your answers to locations in your county.
1. What job title(s) does your firm use Job Title(s): 005
for these duties?
2. a. How many employees does your firm currently have in this occupation? Number of Employees: 010
b. In this occupation, how many are: Number of Males: 060 Number of Females: 061
c. In this occupation, how many current employees are there; and on average, how many weekly hours do they work?
Regular, Full Time: Number of Employees: 590 Average Weekly Hours Worked: 591
Regular, Part Time: Number of Employees: 650 Average Weekly Hours Worked: 651
Temporary/On Call: Number of Employees: 630 Average Weekly Hours Worked: 631
Seasonal: Number of Employees: 610 Average Weekly Hours Worked: 611
3. In your firm, what shifts are available for this occupation? Day 684 Swing 685 Graveyard 686
(check all that apply) Other 687 Please specify _____________ 688
4. Has your firm hired in this occupation within the last 12 months? Yes 021.1 No 021.2
If yes, how many were hired to fill: vacancies resulting from promotions within your firm? 031
vacancies resulting from people in permanent positions leaving your firm? 032
new permanent positions resulting from growth? 030
temporary, on call, or seasonal positions? 033
5. a. During the last 12 months, did your firm's employment in this Decline 480.3 Remain Stable 480.2 Grow 480.1
occupation: (Check one)
b. Over the next 24 months, do you expect your firm's employment Decline 740.3 Remain Stable 740.2 Grow 740.1
in this occupation to: (Check one)
6. When you hire applicants for this occupation, is prior experience in Yes 390.1 No 390.4 Not required, but preferred 390.5
this occupation required?
If yes or preferred, how much experience in this occupation is _____________ (months) 410
required/preferred?
Is experience in other occupations accepted? Yes 411 No 412 Please specify below.
Occupation:_____________________414 ______(months) 416
7. If prior experience is required when you hire applicants for this occupation, please indicate how difficult it is for your firm to find
fully qualified applicants. (Circle one)
Not Difficult 1 721.1 2 721.2 3 721.3 4 721.4 Difficult
8. If prior experience is not required when you hire applicants for this occupation, please indicate how difficult it is for your firm to
find qualified applicants. (Circle one)
Not Difficult 1 731.1 2 731.2 3 731.3 4 731.4 Difficult
9. Does your firm accept training as a substitute for experience in this occupation? If yes, Yes 391.1 No 391.4
how many months of training can generally be substituted? __________________ (months) 391.5
10. Is technical or vocational training required prior to employment in this Yes 392.1 No 392.4 Not required, but preferred 392.5
occupation? If yes or preferred, what kind of training is required? _______________________153 ___________(months)156
11. What is the minimum level of education your firm requires when hiring an applicant in this occupation? (Check one).
Less than high school diploma 140 High school diploma or equivalent 141 Associate Degree (2 year) 142
Bachelor Degree (4 year) 144 Graduate Study 158
12. What is the usual income earned by your firm's employees in this occupation at For other compensation, please indicate the
average the following levels of skills and experience? overall earnings and types(s) of compensation.
Base Wage or Salary Other Compensation Type of Compensation
- New hires, no experience (trained or untrained): $_____________550 $_____________553 Commission 560
- New hires who are experienced: $_____________551 $_____________554 Tips 561
- Experienced employees after 3 years with your firm: $_____________552 $_____________555 Bonus 562
(Please check one) Hour 556H Week 556W Hour 557H Week 557W Piece Rate 563
Month 556M Year 556A Month 557M Year 557A Other 564
Specify__________565
13. Are the wages for employees in this occupation subject to a collective bargaining or union Yes 300.1 No 300.2
agreement? If yes, what is the name of the union or local number? ________________________ 301
14. Please check which benefits your firm offers full-time (FT) and part-time (PT) employees in this occupation and which best
describes who pays for them:
Employer Pays All Share Cost Employee Pays All Not Provided
FT PT FT PT FT PT FT PT
Medical Insurance 573 583 903 913 923 933 943 953
Dental Insurance 574 584 904 914 924 934 944 954
Vision Insurance 575 585 905 915 925 935 945 955
Life Insurance 576 586 906 916 926 936 946 956
Sick Leave 571 581 901 911 921 931 941 951
Vacation 570 580 900 910 920 930 940 950
Retirement Plan 572 582 902 912 922 932 942 952
Child Care 577 587 907 917 927 937 947 957
Other (Please Specify): _____________ 578 588 908 918 928 938 948 958
15. a. Does your firm ever promote employees in this occupation to higher level positions? Yes 514.1 No 514.2
If yes, what are the titles of the positions to which they may be promoted? _______________510 ______________511
b. What skills are important for career advancement? ____________________515 _________________516 _________________517
16. What computer software skills, if any, does your firm seek in applicants for this occupation? (Please check all that apply)
Specify software names: None 055
Word Processing 050 Spreadsheet 051 Database 052 Desktop Publishing 053 Other: ____________054
______________________ ___________________ ___________________ ___________________________ ________________________
17. What other new skills are needed to perform the duties of this occupation? ____________________460 _____________________461
18. When your firm hires employees for this occupation, which are the top three most successful recruitment methods?
In-house promotions or transfers 370 Newspaper ads 372 Internet 383
EDD 374 Walk-in applicants 379 Colleges/Universities 384
School/program referrals 376 Union hall referrals 378 Employee referrals 371
Private employment agencies 373 Trade journals 381 Other (Please specify): 380
_______________________________
19. Are you aware of any new, changing, or emerging Yes 393.1 No 393.2
occupations in your industry? Please specify: ____________________________________________________________393.3
Would you like to receive a complimentary copy of the survey results for this occupation? Yes 382.1 No 382.2